how social collaboration impacts employee learning, engagement & productivity
TRANSCRIPT
How Social Collaboration Impacts Employee Learning, Engagement & Productivity
ASTD New Orleans Chapter
Rock N’ Bowl October 23, 2014
Robin Schooling, SPHR
@RobinSchooling
5 “generations” of digital proficiency
R “Ray” Wang, Constellation Research
R “Ray” Wang, Constellation Research
the workplace
technology
we’re all connected
the ‘consumer’ experience
the role of the leader
the workplace today
transparency
social media
‘internet based technologies designed to be used by 3 or more people’
is it an industry issue?
why?
develop your own understanding
develop your own understanding
develop strategy & policy
guide & educate
it’s NOT the tool or technology…
… it’s the experience
understand the BEHAVIOR
social learning
‘information sharing, collaboration and co-creation; learning with and from
others in person or virtually’
Jay Cross - JayCross.com
bus vs. bicycle
training understanding
develop your own understanding
‘outside-in’
when have YOU wanted to ‘learn’ something?
learning understanding
‘inside-out’
and what was that like?
in the L & D Department
is your LMS… a system of record (and registration)?
…or a system of engagement?
does it… connect people to content, info…and each other?
what if it could?
ideas
‣ create immersive learning environments
‣ training course with embedded blog posts
‣ link learners before, during and after an event
‣ provide content prior to F2F
‣ provide links to resources
ideas
‣ build your OWN blog
‣ create a community of practice
‣ shared workspaces
‣ think ‘mobile’
‣ think ‘just-in-time’
engagement
develop your own understanding
productivity
addressing
obstacles
‘people will waste time’
develop your own understanding
‘we’ve never done it that way!’
‘we have classified/private info’
‘EEs will say inappropriate things’
a mosaic
consider the EXPERIENCE you want to create
deliver and provide value
new!
relevant!
impactful!
Robin Schooling, SPHR!"
@RobinSchooling"
http://www.linkedin.com/in/robinschooling "
Thank You! !