how people use audio and sports radio
TRANSCRIPT
How People Use Audio
and Sports Radio
and
David Tice Vice President & Group Account
Director, Media Team
Knowledge Networks, Inc.
Thomas Evans, Ph.D. Vice President , Audio Research &
Special Projects
ESPN, Inc.
RAB/NAB Radio Show 2011
September 16, 2011
Copyright 2011. Not to be quoted without permission.
Methodology
Who? General Population:
N=1554 Males age 18-54.
289 Past Week Sports Radio Users
When? December 2010
How? 20 minute online survey on Knowledge Networks’
probability-recruited research panel
Cooperation rate was 48% among assigned sample
What? Respondents answered a variety of questions about
overall device ownership and usage, downloading,
streaming, and OTA habits, and usage of sports and
ESPN Audio properties
Copyright 2011. Not to be quoted without permission.
Issues
What Devices People Use to Listen to Audio
Where People Listen to These Devices
Why People Select Those Devices to Listen to Audio
How Much People Listen to Audio on Those Devices
What Are the Attitudes to Advertising on Audio
Copyright 2011. Not to be quoted without permission.
General Audio/Radio:
Ownership and Usage
93%
78% 72%
64% 62% 59%
35%
19% 18% 13%
23%
10% 6% 4% 3%
0
20
40
60
80
100
Audio Devices Owned in Home
Ownership Among Total Men 18-54
Clock Radio
Basic Cell Phone
Home Entertain-
ment Radio
iPod or Other
Portable MP3
Portable Tabletop/ Desktop
Radio
Portable Handheld/ Personal
Radio
BlackBerry Android iPhone Other Smartphone
Satellite Radio
iPad, Galaxy, or Other Tablet Device
HD Radio
16% claim to have a Smartphone with radio capability
Smartphone Net (51%)
Desktop/ Laptop
Computer
Internet Radio
Copyright 2011. Not to be quoted without permission.
Devices Found in Car or Truck
84%
37%
19%
3%
0
20
40
60
80
100
AM/FM Radio
Receiver
HD Radio
Receiver
iPod/Other MP3
Player played
through vehicle’s
sound system
Satellite Radio
Receiver
34% among
$100K+ income
50% among
Men 18-24
Ownership Among Total Men 18-54
Copyright 2011. Not to be quoted without permission.
Devices Used at Workspace
Products at Personal Workspace Percent
Desktop or Laptop Computer 36%
Portable Tabletop/Desktop Radio 7%
Clock Radio 5%
Radio in a Stereo or Entertainment System 4%
Portable Handheld/Personal Radio 3%
Satellite Radio (XM or Sirius) Receiver 1%
Internet Radio Device like a Chumby One 1%
HD Radio 0%
Copyright 2011. Not to be quoted without permission.
Device Ownership at Home/Car/Work
Ownership among Total Men 18-54 Total
Ownership
AM/FM broadcast radio of any type 96%
Desktop/laptop computer 95%
Basic cell phone 72%
iPod or other portable MP-3 player 62%
Any Smartphone 51%
Connection for iPod/other MP3 in car 37%
Satellite radio (Sirius or XM) receiver for home/car/work 21%
iPhone 13%
iPad/Tablet 6%
HD radio for your home or car 6%
“Internet radio” device like a Chumby One 4%
Copyright 2011. Not to be quoted without permission.
AM/FM radio
ComputeriPod/iPad/mobile
Regular cell phone
SmartphoneSatellite radio
HD Radio
Internet device0
10
20
30
40
50
60
70
80
90
100
0 20 40 60 80 100
Device Ownership in Any Location
Us
e a
t le
as
t o
nc
e a
we
ek
fo
r A
ud
io
Net Device Usage vs. Ownership Home, Car, or Work
Copyright 2011. Not to be quoted without permission.
Terrestrial Radio Usage
Terrestrial AM/FM/HD Radio Incidence
Types of Receivers Used in Past Week Percent
Radio in a car or truck 89%
Clock radio 26%
Radio built into a stereo or entertainment system 24%
Portable desktop/tabletop radio 19%
Portable handheld/personal radio 10%
Radio receiver built into a cell or mobile phone 5%
HD radio receiver of any type 2%
Other type of radio not listed 2%
None 36%
Past Wk 64%
Copyright 2011. Not to be quoted without permission.
53%
23%
14%
12%
12%
8%
8%
6%
5%
1%
2%
0 20 40 60 80 100
Music
News/Weather
Talk - General
Talk - Political
Talk - Sports
Sports Play-By-Play
Sports Scores or Updates
Sports Pre-Game/Post-Game
Religious
Educational/Self-Help
Other Type of Content Not Listed
Types of Content Listened To on Terrestrial Radio
19% are Past
Week Terrestrial
Sports Radio
Users
Copyright 2011. Not to be quoted without permission.
Sports scores
and updates
Sports
talk radio
Radio program
on team or
league
Sports
pre-game
show
Play-by-play
coverage
Sports post-
game show
Frequency of Listening to OTA Sports
34% 34%
10% 6% 8% 6%
34% 34%
34%
32%
40% 34%
26% 21%
33% 40%
44%
41%
5% 10%
22% 22%
8%
19%
Never Listen
Listen Less than Once Week
Listen Once Week
Listen Daily
68% 68%
44%
37%
48% 39%
Copyright 2011. Not to be quoted without permission.
Streamed and Downloaded
Audio Usage
Streamed/Download Incidence
Streamed Radio Downloaded
Past Week 27%
None 63%
Past Week 16%
None 84% 61% listen to
full version
of program
Types of Devices Used Prcnt
Desktop PC 42%
Laptop PC or netbook 42%
iPod or other MP-3 player with WiFi access 14%
Smartphone other than an iPhone 14%
iPhone 10%
“Internet radio” device like a Chumby One 6%
iPad or other tablet device 2%
Other type of device not listed 4%
Types of Devices Used Prcnt
Desktop PC 34%
Laptop PC or netbook 33%
iPod or other MP-3 player with WiFi access 29%
Smartphone other than an iPhone 9%
iPhone 7%
iPad or other tablet device 1%
Other type of device not listed 0%
Copyright 2011. Not to be quoted without permission.
Types of Audio Content Listened To
19%
4%
4%
3%
3%
2%
1%
1%
1%
2%
0%
2%
0 10 20 30 40 50
7%
2%
3%
2%
2%
1%
1%
1%
1%
1%
0%
2%
0 10 20 30 40 50
Music
Talk - General
News/Weather
Talk - Political
Talk - Sports
Sports Play-By-Play
Sports Pre-Game/Post-
Game
Sports Scores or
Updates
Religious
Educational/Self-Help
Audio Books or
Magazines
Other Type of Content
Not Listed
Types of Streamed Content Listened to
Types of Downloaded Content Listened to
4% are Past
Week
Sports
Streamers
3% are Past
Week Sports
Downloaders
Copyright 2011. Not to be quoted without permission.
ESPN Audio Usage
Frequency of Listening to ESPN
Listening to ESPN on OTA Radio among OTA sports
listeners
17%6% 8% 5%
13% 11%
24%
17%
25%
20%25%
15%
32%
27%
19%
9%
31%
29%
8%
25% 28%
22%
31%
32%
56%
83%
32%44%
84%
45% 44%
63%
26%
3%1%3%1%
12%
5%6%0%
20%
40%
60%
80%
100%
Listen daily Listen at least once a week Listen less than once a week Never listen
On ESPN
Radio station
Simulcast on
ESPN Cable
ESPN
Deportes
Streaming
ESPN Radio
Clips or
Highlights
Any content
from Deportes
ESPN
Podcast
Clips or
Highlights
Clips/Highlights
from Deportes
ESPN
Podcast
Listening to ESPN Streamed Radio among streamed sports
listeners
Listening to ESPN Downloaded Radio among
downloaded sports listeners
Copyright 2011. Not to be quoted without permission.
Other
1%
Home
49%
Car
37%
Work
5%
Another's
Home
8%
Share of ESPN Listening
Mean minutes per day among users =
86 mins
Share of Minutes on ESPN Properties
Copyright 2011. Not to be quoted without permission.
4.1%
4.1%
4.1%
4.1%
4.1%
4.1%
4.1%
1.4%
0.6%
0.4%
0.3%
0.3%
0.1%
0% 1% 2% 3% 4% 5% 6% 7% 8%
% Broadcast Reach % Incremental
Terrestrial Only
Terrestrial + TV Simulcast
Terrestrial + Satellite
Terrestrial + Streaming
Terrestrial + Mobile
Terrestrial+ Deportes Radio
Terrestrial + Download
ESPN Audio: Building Reach Beyond Broadcast
Copyright 2011. Not to be quoted without permission.
10.1%
10.1%
10.1%
10.1%
10.1%
10.1%
10.1%
2.5%
0.7%
1.3%
0.1%
0.0%
0.0%
0% 2% 4% 6% 8% 10% 12% 14%
% Broadcast Reach % Incremental
ESPN Avid Fans: Building Reach Beyond Terrestrial
Terrestrial Only
Terrestrial + TV Simulcast
Terrestrial + Satellite
Terrestrial + Streaming
Terrestrial + Mobile
Terrestrial + Deportes Radio
Terrestrial + Download
Copyright 2011. Not to be quoted without permission.
Reasons for Selection
“I can be in my car, working
out, or just on the go.”
Reasons for Terrestrial Sports Radio
Reasons for Terrestrial Prcnt
Accessibility 37%
Confidence 34%
Familiarity 8%
Audio Quality 4%
Cost 2%
Hardware 1%
Programming 1%
Reliability 1%
Other 9%
“easier to access at anytime”
“easier to change stations”
“what I am use to.”
“can’t always get internet connection”
“I do not know what steamed or
downloaded is. I know what radio is.”
Copyright 2011. Not to be quoted without permission.
“More choices of games, talk shows”
Reasons for Satellite Sports Radio
“I can get different NFL games that
may or may not be carried on
commercial Radio”
“better reception”
“I mainly use Satellite Radio when on road trips driving. I have
fewer problems with loss of signal. However, when in town, I prefer
my local broadcast radio station. It’s good and it’s free.”
“National perspective”
“clearer sound”
Reasons for Satellite Prcnt
Programming 42%
Quality of Audio 20%
Location 12%
Commercials 10%
Sat Listening 10%
Accessibility 3%
Other 3%
Copyright 2011. Not to be quoted without permission.
Reasons for Streaming Sports
Reasons Streaming Sports Audio Prcnt
Don't have access to a radio at the time 37%
To listen to a recent broadcast I missed 33%
Don't have access to the broadcast in the area I'm in 32%
It's only available online 17%
To listen to older broadcasts 16%
Bad radio reception at the time 10%
To try out a new program 6%
To listen to a recent broadcast over again 3%
Another reason not listed above 8%
Copyright 2011. Not to be quoted without permission.
Reasons for Downloading Sports
Reasons Downloading Sports Audio Prcnt
To listen to a recent broadcast I missed 37%
To listen to a recent broadcast over again 32%
Don’t have access to a radio at the time 24%
It’s only available online 18%
To listen to older broadcasts 13%
Don’t have access to the broadcast in the area I’m in 13%
Bad radio reception at the time 10%
To try out a new program 8%
Another reason not listed above 3%
Copyright 2011. Not to be quoted without permission.
Source of Information for Streamed and
Downloaded Programs 42%
23%
19%
17%
13%
13%
12%
6%
6%
5%
6%
40%
31%
22%
12%
17%
9%
17%
9%
6%
5%
7%
0 10 20 30 40 50
Total Sports Audio User
Friends or relatives
On-air mentions during regular radio
broadcast
Search engine
iTunes
Local radio station website
Social networking site like Facebook or
MySpace
National radio network website
Website that hosts or sells content but is
not associated with program or network
Apps on phone or mobile device
Ads or mentions on related television
networks or Internet sites
Another type of site not listed
Copyright 2011. Not to be quoted without permission.
Impact of Other Choices on
Terrestrial Radio
60%
22% 16%
0
20
40
60
80
100
No difference to listening to terrestrial
Listening to terrestrial less often
Listening to terrestrial more often
Impact of Downloading/Streaming
Net Impact -6%
Copyright 2011. Not to be quoted without permission.
Impact of Downloading/Streaming
“Sometimes live broadcasts are
inconvenient. The Internet
provides me with a download/
podcast that I can listen to later.”
“There's always going to be more
variety on the internet.”
“Radio is readily available, and
easy to use in my car.”
“Broadcasts are everywhere and
radios are everywhere and simple
to use and reliable.”
Prefer
Internet
18%
Prefer
Radio
82%
Copyright 2011. Not to be quoted without permission.
Audio Advertising:
Point of Purchase
and Attitudes
Media Usage Prior to Purchase Average Time
0 1 2 3 4 5 6 7 8
Hours before purchase
Hours Terrestrial
Radio
Internet
TV
Smartphone
Str/Dnld
Audio
Newspaper
Magazine
Copyright 2011. Not to be quoted without permission.
Attitudes towards Sports Terrestrial Advertising
48%44%50%22%25%29%31%32%
52%
64%
72%
20%23%26%27%29%
78%74%70%69%
47%
35%27%
66%
18%19%15%14%9%9%5%19%
100
80
60
40
20
0
20
40
60
80
100Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree
Ads fair price to pay for free
content on b’cast sports
radio
# of ads on b’cast sports radio takes away from enjoyment
Ads on b’cast sports radio generally fit
well with content
Advertising in b’cast sports
radio is important info
source
Pay attention to ads during b’cast sports
radio
Ads on b’cast sports radio relevant to needs and interests
Sports radio provides info
that helps decide what
to buy
I purchase from companies that advertise during
sports radio programs
Copyright 2011. Not to be quoted without permission.
Attitudes towards Downloaded and Streamed Sports Advertising
30%
63%
37%
24%27%
60%56%
28%33%
38%33%
21%24%
44%50%
25%
37%
59%
76%71%
43%
72%66%
24%22%20%
40%
18% 8%15%
26%
7%
100
80
60
40
20
0
20
40
60
80
100Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree
31% 22% 52% 72% 29% 25% 32% 64%
Terrestrial Sports
Ads hear while listening to
stream/dwnld sports audio
content relevant to needs & interests
More inclined purchase from companies that advertise during
stream/dwnld sports audio
Ads hear listening to
stream/dwnld sports audio fit
well with content
Ads fair price to pay for free content via
stream/dwnld sports audio
Advertising in stream/dwnld
sports audio is important source
of info about products &
services
Advertising in stream/dwnld sports audio provides info
that helps decide what to buy
Pay attention to ads hear during stream/dwnld sports audio
#of ads during stream/dwnld sports audio
takes away from enjoyment
Copyright 2011. Not to be quoted without permission.
Summary
Key Take-Aways
Potential access to Audio – whether broadcast or Internet-based – is virtually universal.
The multiple platforms used by ESPN Audio add notably to the reach of ESPN terrestrial radio among Men 18-54, combining to extend daily reach by half.
Internet audio usage is mostly due to not having access to terrestrial radio, desire to hear a missed terrestrial radio program, or to listen again to a program that was on terrestrial radio.
Attitudes to advertising on sports audio is fairly positive for terrestrial radio, streaming, and downloading.
Copyright 2011. Not to be quoted without permission.