@vitalresources

How much is Non-conformance costing you?

Hi, I’m Bill Stoddart

Lead Consultant at Vital Resources assisting companies grow and engage their talent.

I have been astounded over the last few years at how much Non-conformance is costing some of our clients.

So what has gone wrong?

I use the Tom Peters example…

You will not create change if you have ‘Systems without Passion’ or ‘Passion without Systems’.

I think we constantly make the mistake

concentrating all our efforts and money on the ‘Systems’...

..and forget that it is our people who are going to energise and

make it work!

What is ‘Passion’?

It’s about leaders beating the drum

creating champions

and behaving to the values

It’s about recognising what our customers need both

internally and externally

and creating a Service Excellence culture

So don’t despair

if your non-conformance is costing you

think about the tools you already have...

...and switch on the ‘Passion’!

For more information on how we tackle Service Excellence

Click here

About Vital Resources Vital Resources is a full service organisation development consultancy known for delivering highly strategic, practical, results-driven work in strategy, leadership, teambuilding, service excellence, performance management and effective meetings.

We’re passionate about creating successful story’s and we’re committed to growing your business though your people.

To learn more visit www.vitalresources.co.uk