how intel improved delivery

World®’16

HowIntelImprovedDelivery

MarkBrodnik - PMP,ProgramManager- IntelCorporation

AMX45S

AGILEMANAGEMENT

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Abstract

AtIntel’sITgroup,wehavealargedatawarehouseforServiceManagementreportingandanalytics.ThistalkwillshowhowweutilizedCAAgileCentral(formerlyRally)toimprovemanagementofkeyself-servicereporting,advancedbusinessintelligence,enterpriseintegration,dashboardsandoperationalactivities.You’llseehowwentfromspreadsheet-basedprojectmanagementtousingCAAgileCentralandScrumandfinallytotheevolutionofaKanbanmodelforAgileLifecycleManagement

MarkBrodnikIntelCorporationProgramManager


Agenda

MYBACKGROUNDWITHAGILE

MYTEAM

RESULTS

WHATWEUSEDTODO

DRIVINGCHANGEANDSEEINGIMPROVEMENT

CONVERTINGTOKANBAN

1

2

3

4

5

6


PublicServiceAnnouncement

§ Movember isMen’sHealthMonth

§ Takecontrolofyourhealthandlookafteryourself


MyBackgroundWithAgile

§ Startedmycareerasanapplicationdeveloperdoingagile-likepracticeswithoutreallyknowingit

§ DetouredintoProcessImprovement,tooka5yearjourneywithCMMI®§ AgileexposureinourAgileCompetencyCenterastheRallyProduct

Owner§ CamebacktoapplicationdevelopmentusingAgilemethods§ ProductLineManagerforServiceManagementBIteamdrivingAgile

changes§ OurITgroupiscurrentlydrivingaDevOpsconversion


MyTeam

§ 5BIDevelopers,1SystemsAnalyst,1ProductOwner

§ ResponsibleformaintainingthelongtermdatastorageandreportingforourServiceManagementtool

§ Wefocuson5keyroadmapareas:– Self-ServiceBI– AdvancedBI– EnterpriseIntegration– Dashboards– Operations


WhatWeUsedtoDo

§ SharePointlistwith33columns

§ Weeklyupdatemeeting

§ Problems:– Dataquality– Organization– Trackingstatus


DrivingChange

Getteamtocommitto

Agile

BeginusingAgile

Meetings(Planning,Standup,

Retrospective)

TransitionSharePointlisttoRally


DrivingChange

§ Addingcustomfields

TransitionSharePointListtoRally


DrivingChange

§ Organizingroadmapitemswithportfoliofeature§ Createroadmapitemsasinitiatives



DrivingChange

§ Createprojectsasfeatures



DrivingChange

§ Alignuserstoriestofeatures


We’lltalkaboutthisshortly


SeeingImprovement

§ Abilitytoeasilyseeprojectprogress


SeeingImprovement

§ Initiativeprogressismoredifficulttotrack


ConvertingtoKanbanor:

§ OurIterationsandreleaseswerearbitrary(notalignedtofeaturedelivery)

§ Wehavetosplitstoriestomeettheneedsofafixediteration– BecauseofAnalysisdelays– CustomerRequirementsdelays– CustomerTestingdelays– ReleaseWindowtiming– Externalteamdependencies

WhatWeLearnedFromRetrospectives


ConvertingtoKanban

§ Ourworkwasmore“flow”vs“Incremental”

fromRallyChalkTalk:KanbanandScrum


ConvertingtoKanban

§ Asateam,wecameupwithourKanbanStatesandWIPlimits– None/Ready– Analysis– Development– UnitTest– Preview– CustomerTest– CCB– Accepted


ConvertingtoKanban

ConstantretrospectionresultedinfewerKanbanstatesandmodifiedWIPlimits


Results– CycleTimeComparison

Priorsystem=37.1days Currentsystem=14.3days


Results

ConversionfromthehybridwaterfalltoAgileScrumtookabout3months§ ImprovedCycleTime§ Customfieldfiltersenabledeasyquarterlysummaries

ConversionfromScrumtoKanbantookabout3weeks§ Agileapproachthatbetteralignstohowwework§ Teaminitiallyhesitanttoswitchbutafteraweek

theywerecompletelyboughtin


Conclusion

Agilemethodshelp

Trackingtoolsenhance

Ourresultswereverygood,yourresultsmayvary

Getsomeexerciseandseeyourdoctor


Questions?


Thankyou.

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AgileManagement

FormoreinformationonAgileManagement,pleasevisit:http://cainc.to/9Zed5W

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