how employees at bmw na drive awareness & engagement

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Page 1: How Employees at BMW NA Drive Awareness & Engagement
Page 2: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 2@Dynamic_Signal

Have A Question For Us?

Use GoToWebinar Ask On Twitter

Use #DySiWebinar

Page 3: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 3@Dynamic_Signal

But First, A Quick Question For You:

How many of your employees currently share company information on

social media?

Page 4: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 4@Dynamic_Signal

The State Of Communications Today

Page 5: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 5@Dynamic_Signal

The State Of Communications Today

Employees want to be the first to knowThey want their content to be:

ü  Personalized

ü  Delivered quickly

ü  On their preferred channels

ü  Across all devices

Page 6: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 6@Dynamic_Signal

The State Of Communications Today

Employees want to engage with family and friends about where they work, what they do, and the value of their company’s products and services.

•  They want approved content that can easily be shared.

•  They want a way to talk about the BMW Group & its brands and products.

Page 7: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 7@Dynamic_Signal

What business problems were you looking to solve with BMW Insiders?

Page 8: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 8@Dynamic_Signal

Business Problems BMW NA Were Trying To Solve

Employees Feel They Don’t Know What’s Going On

Less than 30% of employees feel “in the loop”(Source: Weber Shandwick)

Uninformed Employees Are Unengaged Employees70% of employees call themselves “disengaged”

(Source: Gallup)

Page 9: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 9@Dynamic_Signal

Business Problems BMW NA Were Trying To Solve

Wanted To Give Employees A Voice66% of employees feel they are advocating on behalf of their company

(Source: Mindshare)

Need To Retain Our Best Talent32% of companies struggle to retain top talent

(Source: CareerBuilder)

Page 10: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 10@Dynamic_Signal

How did you solve those problems?

Page 11: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 11@Dynamic_Signal

Solving Pain Points

o  Aligned BMW NA communications to reflect the new normal of social business.

o  Asked our most passionate brand advocates what they needed to be story tellers.

o  Leveraged the passion employees have for the family of BMW Group brands.

Page 12: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 12@Dynamic_Signal

“We know employees are already on social having conversations. They’re passionate and want access to the latest BMW Group information. They are already some of our best ambassadors, and we want to arm them with the right kind of content to help them authentically tell our story.”

Andrew CutlerExecutive and Internal

Communications ManagerBMW North America

Page 13: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 13@Dynamic_Signal

What were some of the benefits you experienced?

Page 14: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 14@Dynamic_Signal

Benefits of BMW Insiders

o  Increased organic reach: •  4-fold increase in share rate of content in 1 year’s time.•  Engagement on employee social pages tripled as a

result.

o  Provided a wider reach of employees with an innovative way to tell our story with an “authorized voice.”

o  Promoted collaboration across the organization.

o  Created more unified company stories for the BMW Group brand and its companies.

Page 15: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 15@Dynamic_Signal

What does the future look like for BMW Insiders?

Page 16: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 16@Dynamic_Signal

The Future of BMW Insiders

o  Possible expansion of program beyond Communications & Branding.

o  Testing new forms of content and platforms.

o  Grow C-Suite and corporate executive sponsorship of program.

Page 17: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 17@Dynamic_Signal

“Informed employees are engaged employees. Engaged employees are satisfied employees. Satisfied employees make better decisions that positively affect the bottom line, and will better advocate on behalf of the company.”

Andrew Cutler Executive and Internal

Communications ManagerBMW of North America

Page 18: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 18@Dynamic_Signal

Dynamic Signal Works With The World’s Leading Companies

Page 19: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 19@Dynamic_Signal

Keep employees informed

Deliver personalized and targeted news to

employees in real time

Page 20: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 20@Dynamic_Signal

Engage employees with content

Deliver personalized and targeted news to

employees in real time

Page 21: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 21@Dynamic_Signal

Empower employees to be

advocates

Enable safe, easy sharing to social media

Page 22: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 22@Dynamic_Signal

Empower employees to be

advocates

Enable safe, easy sharing to social media

Page 23: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 23@Dynamic_Signal

Encourage employees to submit and create content

Employees can easily submit content (articles, images,

videos) for other employees to share or for internal use.

Page 24: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 24@Dynamic_Signal

Encourage employees to submit and create content

Employees can easily submit content (articles, images,

videos) for other employees to share or for internal use.

Page 25: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 25@Dynamic_Signal

Encourage employees to submit and create content

Employees can easily submit content (articles, images,

videos) for other employees to share or for internal use.

Page 26: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 26@Dynamic_Signal

Encourage employees to submit and create content

Employees can easily submit content (articles, images,

videos) for other employees to share or for internal use.

Page 27: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 27@Dynamic_Signal

Capture, manage, host native video

Deliver real-time videos to inform your employees on your latest company news, events or

important messages

Page 28: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 28@Dynamic_Signal

Personal analytics that give employees the

tools to succeed

Employees easily gain insights into which of their posts are

driving results

Page 29: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 29@Dynamic_Signal

Activate, encourage, and recognize your

employees

Gamified environment with points and multiple

leaderboards provides immediate recognition

Page 30: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 30@Dynamic_Signal

Member to member messaging

Employees and admins can send messages directly to one another, or to groups

Page 31: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 31@Dynamic_Signal

Easily manage employees, content,

permissions and more

Personalize their experience based on role, region, seniority and interests

Page 32: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 32@Dynamic_Signal

Easily manage employees, content,

permissions and more

Personalize their experience based on role, region, seniority and interests

MKTG SALES HR EVENTS

US EMEA CHINA

Members Content Reporting

MKTG ADMIN

Page 33: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 33@Dynamic_Signal

Track everything, control the message, and stay compliant

Measure adoption, viewership, sharing,

audience engagement, and tie it all to business

outcomes.

Page 34: How Employees at BMW NA Drive Awareness & Engagement

@BMWgroup#DySiWebinar 34@Dynamic_Signal

Integrated with your favorite tools

Seamlessly works with your current enterprise platforms, with Single-Sign-On and in more than 13 languages.

Page 35: How Employees at BMW NA Drive Awareness & Engagement

Thank You!