how do you take your vacations

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  • 7/30/2019 How Do You Take Your Vacations

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    Timestamp Name Age GroupAnnual Income

    Bracket City of Residence

    11/6/2011 23:01:48 Rohan 25-30 Years 3 Lakhs to 8 Lakhs Pune

    11/7/2011 13:31:00 Nidhi Jain 30-45 Years 8 Lakhs to 15 Lakhs Delhi

    11/7/2011 15:51:43 Pooja 25-30 Years 1 Lakh to 3 Lakhs Hyderabad

    11/7/2011 19:06:55 Lakshmi 45-60 Years > 15 Lakhs New Delhi

    ################ Vadiraja Bhatt 30-45 Years > 15 Lakhs Bangalore

    ################ Ganish Behl 25-30 Years > 15 Lakhs New Delhi

    ################ Jitendra Sambhwani 25-30 Years 3 Lakhs to 8 Lakhs Jodhpur

    ################ Preethi Upamaka 30-45 Years > 15 Lakhs Mumbai

    ################ Anshul Gupta 30-45 Years > 15 Lakhs New Delhi

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    ################ U Jawaharlal 45-60 Years > 15 Lakhs Hyderabad

    ################ GM Bagai 45-60 Years > 15 Lakhs Faridabad

    ################ Tanuj Arora 25-30 Years 8 Lakhs to 15 Lakhs Noida

    ################ Sarang 25-30 Years > 15 Lakhs Hyderabad

    ################ Prashant 30-45 Years > 15 Lakhs Bangalore

    ################ SK Deshpande 45-60 Years > 15 Lakhs Nagpur

    ################ Mamta Bhaskar 30-45 Years > 15 Lakhs Delhi

    ################ Manisha Dubey 30-45 Years > 15 Lakhs Noida

    ################ Abhishek M 20-25 Years 8 Lakhs to 15 Lakhs Bhubaneswar

    ################ Anita Subramani 20-25 Years 3 Lakhs to 8 Lakhs Gurgaon

    ################ Roshim Sood 30-45 Years 8 Lakhs to 15 Lakhs Noida

    ################ Bharat Wadhwa 30-45 Years > 15 Lakhs Delhi

    ################ Pia Sethi 25-30 Years > 15 Lakhs Delhi

    ################ Dr. Chikara 45-60 Years > 15 Lakhs Meerut

    ################ Aashish 20-25 Years 3 Lakhs to 8 Lakhs Gazhiabad

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    ################ D Prasad 45-60 Years 8 Lakhs to 15 Lakhs Bangalore

    ################ Anil G 30-45 Years 3 Lakhs to 8 Lakhs Mumbai

    ################ Tathagat 30-45 Years 8 Lakhs to 15 Lakhs Hyderabad

    ################ K.R. Rao 45-60 Years 8 Lakhs to 15 Lakhs Bangalore

    ################ Manmeet 30-45 Years > 15 Lakhs Delhi

    ################ Ravi T 30-45 Years > 15 Lakhs Mumbai

    ################ Anshul 30-45 Years > 15 Lakhs Delhi

  • 7/30/2019 How Do You Take Your Vacations

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    Are you a Club

    Mahindramember?

    Are you satisfied

    with the current

    pricing of the

    Vacation

    OwnershipProduct?

    Are you aware of

    the 25 Year

    Vacation

    Ownership

    product from ClubMahindra?

    If yes, what is your

    understanding ofthis service?

    Are you aware of

    other Club

    Mahindra products

    such as Mahindra

    Zest and MahindraFundays?

    No Yes

    Dont know much,

    just heard of the

    name No

    No Yes

    We have to be a

    member of this

    sceme by investing

    some initial amount

    and can avial the

    holiday packages

    for many years on

    all its location for

    free No

    No Yes No

    No No. It is costly No No

    Yes

    Pricing is yes. But

    getting reservation

    is big problem.

    Have to book 6

    months in advance. Yes

    No Yes No

    No Yes No

    No Yes No

    No Yes Yes

  • 7/30/2019 How Do You Take Your Vacations

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    No Yes

    Its a 25 year

    contract to vacation

    1 week per year in

    Mahindra Resorts No

    No No No

    No Yes

    1 week vacation per

    year for 25 years Yes

    No No No

    No Yes Yes

    No Yes Yes

    25 years of 1 week

    vacation No

    No Yes No

    No Yes Yes

    No Yes Yes

    No Yes No

    No Yes Yes

    No Yes Yes

    Yes No. It is costly Yes

    Yes Yes Yes

    Yes Yes Yes

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    Yes No. It is costly Yes

    Yes Yes Yes

    Yes Yes Yes

    Yes No. It is costly Yes

    Yes Yes Yes

    Yes Yes Yes

    No Yes

    It provides 2 weeks

    free stay vacations

    every year in any of

    their resorts or

    associated

    properties No

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    On an average,

    how many times

    do you go on a

    week longvacation per year?

    What was the

    average cost

    incurred on these

    week longvacations?

    Where was your

    last week longvacation to?

    How many

    Weekend

    Getaways did you

    go to over the past1 year?

    What was the

    average cost

    incurred on these

    weekendgetaways?

  • 7/30/2019 How Do You Take Your Vacations

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    Rs 1,00,000 Europe < 2 < Rs 5,000

  • 7/30/2019 How Do You Take Your Vacations

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  • 7/30/2019 How Do You Take Your Vacations

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    Please mention

    some weekend

    getaways youvisited recently.

    Do you pre-book

    for all yourvacations?

    How do you make

    your travelarrangements?

    Are you happy

    with the 25 year

    vacation

    ownershipproduct?

    Are you satisfied

    with the 1 week

    vacation per yearmodel?

    mulshi, lonavala No Self

    rajasthan Yes Self

    Yes Online

    Agra, Jaipur,

    Vaishnodevi,

    Hardwar, Rishikesh Yes Self

    No. It is too long a

    duration. Yes

    Yes. Its a good

    saving of money. Yes

    Corbett No Self

    Hrishikesh No Self

    Lands Down Yes Online

    Yes Self

  • 7/30/2019 How Do You Take Your Vacations

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    Yes

    Through Travel

    Agents

    Yes Self

    No Self

    Yes

    Through Travel

    Agents

    Yes Online

    Yes Self

    Yes

    Through Travel

    Agents

    Yes

    Through Travel

    Agents

    Yes Self

    Yes Online

    No Self

    Yes

    Through Travel

    Agents

    No. It is too long a

    duration. Yes

    Yes. Its a good

    saving of money. Yes

    No. It is too long a

    duration. No

  • 7/30/2019 How Do You Take Your Vacations

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    No. It is too long a

    duration. Yes

    No. It is too long a

    duration. No

    No. It is too long a

    duration. No

    No. It is too long a

    duration. Yes

    No. It is too long a

    duration. Yes

    Yes. Its a good

    saving of money. No

    Jaipur No Self

  • 7/30/2019 How Do You Take Your Vacations

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    with the facilities

    provided at the

    Club Mahindra

    Resorts? Are there

    any specific

    facilities you

    require when onvacation. Please

    Are you aware of

    other Club

    Mahindra products

    such as Mahindra

    Zest and MahindraFundays?

    Are you aware of

    the various

    options in the Club

    Mahindra VOProduct?

    For a 10 year VO

    product, which

    package wouldyou prefer?

    If the upfront cost

    for the Vacation

    Ownership

    Product is reduced

    to 1.35 lakhs for a

    10 year package,

    would you be morewilling to take it ?

    Normal Yes

    Normal Yes

    Entry Level No

    Normal Yes

    Yes Yes No Premium Yes

    Mid-Premium Yes

    Entry Level Yes

    Mid-Premium

    Mid-Premium Yes

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    Premium Yes

    Mid-Premium Yes

    Yes

    Normal Yes

    Mid-Premium Yes

    Premium Yes

    Mid-Premium Yes

    Normal Yes

    Normal Yes

    Normal Yes

    Entry Level Yes

    Mid-Premium Yes

    Yes No No Normal Yes

    Yes No No Normal Yes

    Yes No No Entry Level Yes

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    Wifi, Adventure

    Sports No No Normal No

    Yes Yes No Entry Level Yes

    Yes No Yes Normal Yes

    Yes No No Normal Yes

    Yes No No Mid-Premium Yes

    Yes No Yes Normal Yes

    Mid-Premium Yes

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    If 1.35 lakh is for

    an average

    package, how

    much are you

    ready to pay for apremium package?

    If 1.35 lakh is for

    an average

    package, how

    much are you

    ready to pay for a

    Mid Premiumpackage?

    If 1.35 lakh is for

    an average

    package, how

    much are you

    ready to pay for a

    Entry Levelpackage?

    How would you

    rate such a

    product on the

    following factors?[Cost]

    How would you

    rate such a

    product on the

    following factors?[USefulness]

    175000 - 185000 155000 - 165000 85000-95000 Good Satisfactory

    165000-175000 145000-155000

    I don't want entry

    level Average Average

    175000 - 185000 145000-155000 85000-95000 Satisfactory Good

    175000 - 185000 145000-155000 85000-95000 Satisfactory Good

    I don't want

    premium 155000 - 165000

    I don't want entry

    level Satisfactory Satisfactory

    175000 - 185000 155000 - 165000

    I don't want entry

    level Satisfactory Satisfactory

    165000-175000 155000 - 165000 85000-95000 Satisfactory Good

    175000 - 185000 145000-155000

    I don't want entry

    level Satisfactory Good

    175000 - 185000 165000-175000 85000-95000 Satisfactory Satisfactory

  • 7/30/2019 How Do You Take Your Vacations

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    175000 - 185000

    I don't want Mid

    premium

    I don't want

    premium Satisfactory Good

    I don't want

    premium 155000 - 165000

    I don't want entry

    level Satisfactory Good

    185000-195000 165000-175000

    I don't want entry

    level Satisfactory Excellent

    I don't want

    premium 165000-175000 85000-95000 Excellent Satisfactory

    185000-195000 155000 - 165000 85000-95000 Satisfactory Good

    175000 - 185000 155000 - 165000

    I don't want entry

    level Satisfactory Excellent

    175000 - 185000 155000 - 165000

    I don't want entry

    level Satisfactory Excellent

    165000-175000 145000-155000

    I don't want entry

    level Excellent Satisfactory

    185000-195000 155000 - 165000

    I don't want entry

    level Excellent Satisfactory

    165000-175000 145000-155000

    I don't want entry

    level Excellent Satisfactory

    175000 - 185000

    I don't want Mid

    premium 75000-85000 Satisfactory Satisfactory

    175000 - 185000 155000 - 165000

    I don't want entry

    level Satisfactory Good

    175000 - 185000 165000-175000

    I don't want entry

    level Excellent Excellent

    165000-175000 145000-155000

    I don't want entry

    level Satisfactory Satisfactory

    175000 - 185000 155000 - 165000 75000-85000 Excellent Satisfactory

  • 7/30/2019 How Do You Take Your Vacations

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    I don't want

    premium 165000-175000 85000-95000 Average Good

    175000 - 185000

    I don't want Mid

    premium 85000-95000 Satisfactory Good

    185000-195000 165000-175000

    I don't want entry

    level Excellent Satisfactory

    185000-195000

    I don't want Mid

    premium

    I don't want entry

    level Excellent Satisfactory

    175000 - 185000 165000-175000 95000-105000 Satisfactory Excellent

    175000 - 185000 155000 - 165000

    I don't want entry

    level Satisfactory Satisfactory

    175000 - 185000 155000 - 165000 95000-105000 Satisfactory Good

  • 7/30/2019 How Do You Take Your Vacations

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    How would you

    rate such a

    product on the

    following factors?

    [Ease ofUtilization]

    Is the product is

    further simplified

    to a 4 Years + 6

    Years extendible

    product, wouldyou find it useful?

    Would you be

    willing to pay for

    additional services

    such as Camping,Houseboats, etc.?

    points system,

    where you would

    be able to collect

    points and

    reimburse them

    later in the year,

    how would youwant the system to

    using the product

    after the children

    reach the age of 18

    years. If there was

    an option to

    increase the age

    bracket by payingan additional

    Satisfactory Yes No

    Use the points to

    reimburse them as

    vacations Yes

    Average Yes No

    Use the points to

    reimburse them on

    other Mahindra

    products such as

    Cars Yes

    Good Yes No

    Use the points to

    reimburse them on

    other Mahindra

    products such as

    Cars No

    Good Yes No

    Use the points to

    reimburse them as

    vacations Yes

    Satisfactory No Yes

    Use the points to

    reimburse them as

    vacations Yes

    Good Yes Yes

    Use the points to

    reimburse them as

    vacations No

    Good Yes Yes

    Use the points to

    reimburse them on

    other Mahindra

    products such as

    Cars No

    Satisfactory Yes Yes

    Use the points toreimburse them as

    vacations Yes

    Satisfactory Yes Yes

    Use the points to

    reimburse them as

    vacations No

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    Average No No

    Use the points to

    reimburse them as

    vacations No

    Satisfactory Yes No

    Use the points to

    reimburse them on

    other Mahindra

    products such as

    Cars No

    Satisfactory Yes Yes

    Use the points to

    reimburse them as

    vacations Yes

    Good Yes No

    Use the points to

    reimburse them as

    vacations Yes

    Satisfactory Yes Yes

    Use the points to

    reimburse them as

    vacations No

    Good Yes No

    Use the points to

    reimburse them onother Mahindra

    products such as

    Cars No

    Average No No

    That's not a good

    idea Yes

    Average Yes Yes

    Use the points to

    reimburse them as

    vacations Yes

    Excellent Yes Yes

    Use the points to

    reimburse them as

    vacations Yes

    Excellent Yes Yes

    Use the points to

    reimburse them on

    other Mahindraproducts such as

    Cars Yes

    Satisfactory Yes Yes

    Use the points to

    reimburse them as

    vacations Yes

    Satisfactory Yes Yes

    Use the points to

    reimburse them as

    vacations Yes

    Good Yes Yes

    Use the points to

    reimburse them as

    vacations No

    Good Yes Yes

    Use the points to

    reimburse them onother Mahindra

    products such as

    Cars No

    Excellent Yes Yes

    That's not a good

    idea No

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    Good Yes Yes

    Use the points to

    reimburse them on

    other Mahindra

    products such as

    Cars No

    Average Yes Yes

    Use the points to

    reimburse them as

    vacations No

    Satisfactory Yes Yes

    Use the points to

    reimburse them on

    other Mahindra

    products such as

    Cars Yes

    Excellent Yes No

    Use the points to

    reimburse them on

    other Mahindra

    products such as

    Cars No

    Average Yes No

    That's not a good

    idea No

    Satisfactory Yes

    Use the points toreimburse them on

    other Mahindra

    products such as

    Cars No

    Good Yes No

    Use the points to

    reimburse them on

    other Mahindra

    products such as

    Cars No

  • 7/30/2019 How Do You Take Your Vacations

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    What is your brand

    perception ofCountry Club?

    What is your brand

    perception ofSterling Resort?

    Not good Average

    Good Average

    Average Good

    Not Good Good

    Not Good Average

    Not Good Average

    Not Good Average

    Average Average

    Average Average

  • 7/30/2019 How Do You Take Your Vacations

    23/24

    Not good Not good

    Not good Good

    Not good Good

    Average Good

    Average Good

    Average Average

    Not good Not good

    Good Good

    Not good Average

    Not good Average

    Average Average

    Average Average

    Average Average

    Good Good

    Not good Average

  • 7/30/2019 How Do You Take Your Vacations

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    Not good Average

    Not good Not good

    Not good Average

    Average Average

    Average Average

    Average Average

    Average Average