how do we get to… carnegie hall?
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How do we get to… Carnegie Hall?. Practice! Practice! Practice!. Performance-based Assessment in Community Health Worker Training. Elena Schwolsky RN, MPH Community Health Worker Project Hunter College Romelia Rodriguez, CHW Jamaica Childhood Asthma Initiative - PowerPoint PPT PresentationTRANSCRIPT
Community Health Worker Project at Hunter College
How do we get to… Carnegie Hall?
Community Health Worker Project at Hunter College
Performance-based Assessment in Community Health Worker Training
Elena Schwolsky RN, MPHCommunity Health Worker Project Hunter College
Romelia Rodriguez, CHWJamaica Childhood Asthma InitiativeSafe Space
Practice! Practice! Practice!
Community Health Worker Project at Hunter College
A word of thanks to…
SFSU CHW Certificate Program
Community Health Worker Evaluation Toolkit, University of Arizona Rural Health Office & College of Public Health
CHWs from New York City Childhood Asthma Initiative Community-based programs in the Bronx, Brooklyn, Jamaica, Queens and East Harlem, New York City
Community Health Worker Project at Hunter College
Community Health Workers must be of the people they serve
They must live with them…
Work with them…
Rejoice with them…
Suffer with them…
Grieve with them…
And decide with them…
World Health Organization
Community Health Worker Project at Hunter College
A little background…
Citywide initiative funded by NYC Department of Health
20 CHWs from 5 community asthma programs around NYC
Different organizational missions & structures
Diverse communities
Broad range of life & work experience
Community Health Worker Project at Hunter College
Our Challenge
How can we ensure:
That CHWs acquire basic asthma knowledge & skills
That CHWs are able to communicate this knowledge accurately to families
That CHWs are able to help families to achieve asthma self-management
Community Health Worker Project at Hunter College
CHW Core Competencies
Communication Skills Interpersonal Skills Knowledge Base Service Coordination Skills Capacity-Building Skills Advocacy Skills Teaching Skills Organizational Skills
National CHA Advisor Study
Community Health Worker Project at Hunter College
What skills did we assess?
Communication SkillsListeningUsing language confidently & appropriately
Teaching SkillsAbility to share information one-on-one
Knowledge BaseKnowledge about specific health issue
Community Health Worker Project at Hunter College
Why Performance-Based Assessment?
Learner is active participant
Based on “authentic” or real life situations
Tasks & skills are related to job
Clear standards & expectations
Accommodates individual differences in learning styles
Encourages learner to use judgment and develop problem-solving skills
Community Health Worker Project at Hunter College
What did we do?
Integrate role plays & skill demonstrations into training
On-site performance-based evaluation
Observed home visits
Community Health Worker Project at Hunter College
Performance AssessmentSafe Space -- Jamaica, NY
Community Health Worker Project at Hunter College
Community Health Workers in Action
Teaching role play
Use of teaching guide
Community Health Worker Project at Hunter College
Observations & Feedback
Use of performance checklist
Role of observer
Community Health Worker Project at Hunter College
Learning from each other
Each CHW has a different teaching style
Using effective language to teach about asthma
Learning the right way from the beginning
“Learning to be uncomfortable”
Community Health Worker Project at Hunter College
What did we learn?
One size does not fit all -- tailor assessment to individual/group needs
Involve experienced CHWs in design of assessment tool
Collaborative effort of program funder, CHW supervisors & trainers is needed to ensure constructive use of performance assessment
Performance assessment informs training & program design
Measuring CHW skills can enhance program evaluation
Community Health Worker Project at Hunter College
“The best assessments teach students & teachers alike the kind of work that most matters.”
-Wiggins
The Best Assessments….