how do we create the right conditions for transformation?
TRANSCRIPT
How do we create the right conditions for transformation?
Fazila DingmarProgramme Lead – TransformationNHS England
29 June 2016, Health + Care 2016,
www.england.nhs.uk 2
What is technology transformation?Transformation is more than just about implementing new technology,
or adding to what we already have.
It is about using technology to implement change that leads to: Improved clinical outcomes Better patient experience Economic benefits Sustainable and scalable ways of providing and receiving
patient centred care
www.england.nhs.uk 3
Why, What, and How?• Know what you want to achieve from the outset and why. • How will you implement the change?• Assessment of risk factors (external and internal)
Clear objectives, engaged stakeholders from the outset (patients, clinicians and
commissioners) detailed planning and expert execution supported by clinical leadership
www.england.nhs.uk 4
Case study: GP Access Fund
Business Justification
Due Diligence &
Ongoing Assurance
Support
Ongoing innovation
& contribution to future IT
Starting position Continuous throughout lifecycle of the project
Continuous throughout lifecycle of the project
Continuous throughout lifecycle of the project (and beyond in some
cases)
www.england.nhs.uk 5
Case study: GP Access FundBusiness Justification
Business Justificatio
n
Due Diligence &
Ongoing Assurance
Support
Ongoing innovation
& contribution to future IT
• Detailed submission made once initial proposal approved
o Clearly set out intentionso Expected benefits and impact
articulatedo Financially robusto Technology plans realistic and well
though out• Continuously revisited through lifecycle• Supported by clinicians, commissioners
and patients
www.england.nhs.uk 6
Case study: GP Access FundDue Diligence & Ongoing Assurance
Business Justification
Due Diligence
& Ongoing Assurance
Support
Ongoing innovation
& contribution to future IT
• Ambition vs practicalities (feasibility)• Realistic milestone setting• Support package put in place to support
implementation • Change, risks and issues managed
formally • Governance structure put in place to
monitor progress and provide escalation points.
• Evaluation
www.england.nhs.uk 7
Case study: GP Access FundSupport
Business Justificatio
n
Due Diligence &
Ongoing Assurance
Support
Ongoing innovation
& contribution to future IT
Targeted and practical, to provide support in places where most needed:• Information governance (surgeries,
webinars, review of documentation, online one to one help)
• Technology architecture building and story mapping
• Procurement (price negotiation, contract management advice, day to day advice and guidance, access to frameworks)
• Supplier management (incident management, pricing…)
www.england.nhs.uk 8
Case study: GP Access Fund
Business Justificatio
n
Due Diligence &
Ongoing Assurance
Support
Ongoing innovation
& contribution to future IT
• Shared network / collaboration amongst peers (online and face to face)
• Attendance at events to share learning and expertise
• Contribution to development of future national infrastructure through: accelerated learning events, first of type testing, sharing knowledge and experience
• GP Connect. Moving to the next stage..
www.england.nhs.uk 9
Case study: GP Access FundSuite of products developed to support schemes:
• Procurement templates and good practice guidance• Online knowledge sharing and support hub for common issues, including
supplier forum• IG How to guides, Top Tips, templates, online learning and resource platform• Story maps to support interoperability (GP Connect) technical development.• Summary report on technology • Toolkits (how to) for unscheduled care, at scale working, and unscheduled
care.
www.england.nhs.uk
Any questions?
www.england.nhs.uk
Get in Touch
#PMGPAccess#DigitalPrimaryCare#FutureNHS
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