how do i update my samsung galaxy s® iii (at&t) to android 4

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How do I update my Samsung Galaxy S® III (AT&T) to Android 4.1 Jelly Bean?

Read about the latest news, alerts or tips about SAMSUNG products.

Samsung Galaxy S® III (AT&T) Android 4.1 Jelly Bean Upgrade

Android™ 4.1 Jelly Bean upgrade is available for the Samsung Galaxy S® III (AT&T) (SGH-i747).

Android 4.1, Jelly Bean, is the fastest and smoothest version of Android yet. Jelly Bean improves on the simplicity and beauty of Android

4.0, and introduces a new Google search experience on Android.

What's new in Jelly Bean*

*Please note: not all features on your device will have the Jelly Bean features explained in this article.

Back Up Your Information

This software update was designed to apply an update to the operating system of the device while leaving certain types of user data intact, including pictures,

videos, and contacts. To be safe, it is best practice to always back up all data in the event that your information is lost.

Please refer to the Kies Backup/Restore FAQ to learn more about backing up your personal data.

Note: Your SIM card and any external microSD™ memory card may remain installed during this update. You may remove either or both prior to

How do I update my Samsung Galaxy S® III (AT&T) to Android 4.1 Jelly Bean? http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...

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beginning the process, if desired. Remember to re-install both after the update process has completed.

How Do I Check My Current Software Version?

From any home screen touch Menu > Settings > About Phone.1.

Scroll to the bottom and look for Baseband Version. It should be I747UCLEM, I747UCLG1, I747UCLH9 or I747UCLI5 before updating. It will be

I747UCDLK3 after the update.

2.

What Will This Update Do?

This update will address the following:

OS upgrade to Android 4.1 (Jelly Bean)

What's new in Jelly Bean*

*Please note: not all features on your device will have the Jelly Bean features explained in this article.

New Features and improvements:

Home screen mode is added.

Blocking mode is added.

Swype is added

Music Hub is added.

Setting menu is modified.

Quick panel UI is updated.

Facebook support is updated.

APN Update:


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User created Access Point Names (APNs) will be erased during the update. Please touch Menu > Settings > Wireless and networks > Mobile

networks > Access point names to reconfigure your custom APNs after the update is complete.

Note: This only affects a small number of Enterprise (Business) customers who have set custom APNs.

How Do I Get This Update?

This update is available through Windows and Mac computers using the Samsung Kies software application only. This update will not be made available

over-the-air.

Samsung Kies

Click the button below to go to the Samsung Kies page.

After you download and install Kies for your platform, switch back to this article and follow the appropriate steps below.

Note: The time to upgrade your device will vary. Dependent upon your computer and network connection, you may experience some idle time or slow response in

Kies. Do not close any programs on your PC, disconnect or turn off your device until the upgrade process is complete.

Requirements

Windows Operating System

Microsoft® Windows XP, Vista, Windows 7, Windows 8 (Windows 8 RT is not supported)

CPU: Intel Pentium 1.8 GHz or greater (Intel Core 2 Duo 2GHz recommended)

Memory (RAM): 1GB (Recommended)

Hard Drive Space: At least 500MB

Screen Resolution: 1024 x 768


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Required software: Microsoft .Net Framework v3.5 SP1 or later, Windows Media Player 11 or later DirectX v9.0 or later,

MacOS

OSX 10.5 and up

Processor: 1.8GHz

Memory (RAM): 512MB Free


Fully Charged Battery

Note: The upgrade process may not complete if the charge level is less than 50 percent.

USB Data Cable (Included In Retail Box)

Note: This is the same cable used to charge your device.

How Do I Update My Samsung Galaxy S® III?

After the download is complete, launch the installer and allow Kies to install on your system. If you are prompted to reboot the system, do so before

proceeding.

1.

Connect your device to your PC or laptop using the supplied USB cable.2.

Ensure that Kies recognizes your device by looking in the upper section of the left-bar navigation menu. Your device should be listed.3.


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Once Kies recognizes the device you will see the following pop-up.4.

Firmware versions shown will vary.

Click Update.5.

Read through the Caution pop-up and, if you agree, click to populate the I have read all of the above information checkbox.6.

Read the Allow saving of information statement and select Allow saving or Proceed without saving and then click Start upgrade.7.


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Kies will begin downloading firmware upgrade components from Samsung servers. This will take a few minutes depending on the speed of your Internet

connection.

8.

Note: The time to upgrade your device will vary. Dependent upon your computer and network connection, you may experience some idle time or slow

response in Kies. Do not close any programs on your PC, disconnect or turn off your device until the upgrade process is complete.


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After a few minutes, Kies will then begin transferring the firmware binary to the device.9.

During the upgrade process, you will see the Android logo on your devices screen.


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On your computer, you will see the Kies screen below.


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After a few more minutes, the firmware upgrade will be completed.10.

Versions shown will vary.

Click OK. You can now disconnect your device from the PC. Once the device has rebooted it will be ready to use.11.

Personal Data Restoration From Kies

If you performed a data backup from your device to Kies prior to performing the update, you can now restore that data back to the device under the new Jelly Bean

operating system.

Refer to the Kies Backup/Restore FAQ to learn how to restore your personal data.


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Common Questions

General Questions:

Does the I747UCDLK3 upgrade contain an operating system upgrade to Android 4.1 (Jelly Bean)?

Yes. LK3 contains the Android 4.1 Jelly Bean upgrade.

Can I upgrade directly to LK3 from any previous released software for the Samsung Galaxy S® III (AT&T) (SGH-i747)

Yes, Kies will automatically upgrade to LK3 from either I747UCLEM, I747UCLG1, I747UCLH9 or I747UCLI5 previously released official software

versions.

Will Kies work on my Mac?

Yes,. Mac OS Minimum Requirements are:

OSX 10.5 to 10.7

Processor: 1.8GHz

Memory (RAM): 512MB Free


Can I take my phone to an AT&T store for the upgrade?

No, stores do not have the proper tools to perform the software upgrade.

What are the capabilities of Kies?

You can manage music, movies, and photos. Manage music, movies and photos, backup precious contacts and calendars; or download apps and

podcasts and automatically upgrade device firmware. Kies conveniently syncs your life across all your devices.

Troubleshooting Kies Connection


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Troubleshooting the Kies Connection on your Windows PC

If you are having trouble connecting, follow these steps.

Disconnect the device from computer and launch Kies.1.

Click "Troubleshoot connection error".2.

Please make sure your device is disconnected from Kies and click Start to run the troubleshooting process.3.


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Kies is now initializing the Connection history and reinstalling device drivers (The time may be longer depending on your PC performance.)4.


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Connection error troubleshooting process is complete. Click complete.5.


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Connect your device to your PC.6.

If you are still having connecting issues please try the following:

Disconnect the device from computer. Power cycle your device by holding the power button until your device turns off (8 to10 seconds), your device will now

restart. After the restart, reconnect your device to the PC.

1.

Please remove all previously installed Samsung software or drivers.2.


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Click the appropriate Windows version for information to uninstall software and drivers from your Windows PC.

Windows XP Windows Vista Windows 7

Make sure you are using an official Samsung USB cable.2.

Try a different USB port.3.

Reboot computer after installing Kies.4.

Uninstall & Reinstall Kies.5.

Troubleshooting the Kies Connection on your Mac

Disconnect the device from computer and launch Kies.1.

In the Menu bar click Tools,2.

Click Install driver3.


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Click Yes, to proceed with installation.4.

The drivers required for connection will be reinstalled.5.

Connect your device to Mac.6.

If you are still having connecting issues please try the following:

Make sure you are using an official Samsung USB cable.1.

Try a different USB port.2.

Reboot computer after installing Kies.3.

Uninstall & Reinstall Kies.4.


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how do i update my samsung galaxy s® iii (at&t) to android 4

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