how do i resolve the issue of error code sc899?

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How do i resolve the issue of Error Code SC899?

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Post on 30-Aug-2021

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In Ricoh printer Error Code SC899 occurs when a print job is not present in the correct format or print job is corrupted. In such a situation, cancel the print jobs and turn off your printer.

TRANSCRIPT

Page 1: How do i resolve the issue of Error Code SC899?

How do iresolve theissue of ErrorCode SC899?

Page 2: How do i resolve the issue of Error Code SC899?

WHAT IS ERROR CODE SC899 ?In Ricoh printer Error Code SC899 occurs

when a print job is not present in the

correct format or print job is corrupted. In

such a situation, cancel the print jobs and

turn off your printer.

Page 3: How do i resolve the issue of Error Code SC899?

FOLLOW THE GUIDELINE THAT IS MENTIONEDBELOW TO FIX THE ERROR SC899 ON RICOHPRINTER -

Step 1. First & foremost, you have to unplug the printer networkcable.Step 2. To enter into service mode, you have to press these keysin order i.e., [Reset], [1], [0], [7]. After this, hold down [clear]button, until SP menu appears on the screen. You can easily enterinto service mode even when Ricoh error SC899 is showing.Step 3. In the next step, press the System SP button. In the nextmenu, you have to expand the option that is labeled as “SP-5XXX”.Step 4. Then, scroll down to several pages until you see “5801-Memory Clear”. Once you find this, expand this section.

Page 4: How do i resolve the issue of Error Code SC899?

Step 5. Tap on subsection 8 labeled as “Printer Application”. To clear Ricoh printer’smemory, press a click on “Execute” button that is displaying on the right side ofthe screen. Once memory gets cleared, you will see a confirmation message on thescreen, just click on “execute” button and proceed further.

Note – Don’t choose subsection 1, All Clear and then click on Execute button as thiswill erase all accounting codes from your Ricoh printer.

Step 6. To finish the process, just power off the Ricoh printer. Give your printersome time to rest and then restart after some time. I Hope, SC899 error messagewill go at this moment.

Step 7. Once the error gets cleared, you need to clear print job from the computerwhere the print job originated before plugging Ricoh printer back into thenetwork.

Page 5: How do i resolve the issue of Error Code SC899?

THANK YOU