how do i know if the cochlear implant is working?

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How Do I Know if the Cochlear Implant is Working?

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Page 1: How Do I Know if the Cochlear Implant is Working?

How Do I Know if the Cochlear Implant is Working?

Page 2: How Do I Know if the Cochlear Implant is Working?

Gail S. Murray, Ph.D., CCC-A

Associate Professor, CWRUDirector, Audiology Services

Clinical Director, Cochlear Implant ProgramUH Case Medical Center

Rainbow Babies & Children’s HospitalAugust 5, 2009

[email protected]

Page 3: How Do I Know if the Cochlear Implant is Working?

Introduction

• Cochlear Implant Manufacturers– Cochlear Americas (Nucleus)– Advanced Bionics (AB)

• Also known as Clarion

– Med-EL

Page 4: How Do I Know if the Cochlear Implant is Working?

Introduction• Each manufacturer supports multiple

sound processor models.• Each manufacturer has “current”

sound processor technology that is back-ward compatible with “older” implant technology.

• Each sound processor requires slightly different troubleshooting procedures.

Page 5: How Do I Know if the Cochlear Implant is Working?

Identical Main Modules

Different Controllers

Troubleshooting made easy . . .

Page 6: How Do I Know if the Cochlear Implant is Working?

Recommendations for Schools

• At least one person at school become familiar with the student’s sound processor.

• Learn the model name of your student’s sound processor.

• Learn the components or parts of the sound processor by name.

• Practice preventative maintenance

Page 7: How Do I Know if the Cochlear Implant is Working?

Troubleshooting Toolbox• Be prepared to troubleshoot • Work with the parents & audiologist

to have the following on hand:– Appropriate back-up batteries – Appropriate battery holder/rack– Monitor Headphones– Signal Check– Back-up transmitting cables– Lapel or Auxiliary Microphone

Page 8: How Do I Know if the Cochlear Implant is Working?

Nucleus Freedom Standard BTE Sound Processor

• Sound Processing Module

• Microphone(s)• Transmitting

Coil/Cable Coil• Coil & Magnet• Controller• Batteries or

Rechargeable Battery Module

Page 9: How Do I Know if the Cochlear Implant is Working?

Nucleus Freedom Body Worn Sound Processor

• Sound Processing Module

• Microphone(s)• Transmitting

Cable/Coil• Coil & Magnet• Controller• Controller Shoe &

Cable• Batteries or

Rechargeable Battery Module

Page 10: How Do I Know if the Cochlear Implant is Working?
Page 11: How Do I Know if the Cochlear Implant is Working?

Nucleus Esprit 3G Sound Processor

• Sound Processor• Microphone(s)• Transmitting

Cable/Coil (missing in slide)

• Coil & Magnet• (missing in slide)• Controls• Battery module

Page 12: How Do I Know if the Cochlear Implant is Working?

Advanced Bionics Harmony BTE Sound Processor and Components

• Sound Processing Module & Controller

• Microphone & Ear Hook

• Transmitting Cable/ Coil

• Coil & Magnet• Rechargeable Battery

Module

Page 13: How Do I Know if the Cochlear Implant is Working?

There are two other models of BTE processors

Auria Platinum/CII BTE

Advanced Bionics Harmony BTE Sound Processor and Components

Page 14: How Do I Know if the Cochlear Implant is Working?

MED-EL Ear-level Speech Processors

• Tempo+/OPUS 1– Program/volume

switches– Sensitivity dial

• OPUS 2– Switch free design– FineTuner™

Page 15: How Do I Know if the Cochlear Implant is Working?

MED-EL Tempo+ BTE Sound Processor

• Sound Processing Module & Controller

• Microphone(s)• Transmitting

Coil & Magnet• Transmitting

Cable• Ear Hook• Battery Module

Page 16: How Do I Know if the Cochlear Implant is Working?

MED-EL Opus BTE Sound Processor

• Sound Processing Module & Microphone(s)

• Coil & Magnet• Transmitting

Cable• Earhook• Battery Module• Connecting piece

Page 17: How Do I Know if the Cochlear Implant is Working?

Basic Troubleshooting Concepts

• Establish a two-way communication & notification method with the student’s parent.

• Incorporate an action plan for daily equipment checks into the student’s IEP

Page 18: How Do I Know if the Cochlear Implant is Working?

Basic Troubleshooting Concepts

• Establish reliable speech-base feedback tools to use for daily listening check.– Ling 6 sounds test (aa, oo, ee, sh, ss, mm)– Closed set spondees (baseball, airplane)– Closed set words (colors, familiar names)– Open set words/sentences (What did you

eat for breakfast; Who drove you to school).

Page 19: How Do I Know if the Cochlear Implant is Working?

Ling 6 Sound Check

Page 20: How Do I Know if the Cochlear Implant is Working?

Cochlear Implant Accessories – to have on hand

• Monitor Headphones• Lapel or Auxiliary Microphone• Signal Check or System Sensor• Battery Charging System• Earhooks (T-Mic, Direct Connect, etc)• Audio or Interface Cables• User Manual (CD)

Page 21: How Do I Know if the Cochlear Implant is Working?

Nucleus Freedom BTE Accessories

• Monitor Headphone• Lapel or Auxiliary

Microphone• Signal Check/System

Sensor• Battery Charging System• Earhooks (T-Mic, Direct

Connect, etc)• Audio or Interface Cables• User Manual (CD)

Page 22: How Do I Know if the Cochlear Implant is Working?

Sprint Body Worn Accessories

• Monitor Headphone• Lapel or Auxiliary

Microphone• Signal Check/System

Sensor• Battery Charging

System• Audio or Interface

Cables• User Manual (CD)

Page 23: How Do I Know if the Cochlear Implant is Working?

Freedom Sound ProcessorHelp Messages

Page 24: How Do I Know if the Cochlear Implant is Working?

Freedom Sound ProcessorHelp Messages

• H1 = Battery flat– Check for proper battery insertion– Change batteries; change battery holder

• H2 = Battery low– Change batteries

• H3 = Coil error– Check for proper coil insertion & placement– Check for cable damage– Change coil

Page 25: How Do I Know if the Cochlear Implant is Working?

Freedom Sound ProcessorHelp Messages

• H4 = Sound/stimulation error– Turn processor “Off”, “On”– Check/change microphone protector cover– Check/change coil– Check sensitivity & volume settings > 0– Use the lapel microphone to sound processor

check microphone– Contact parent &/or student’s cochlear

implant center

Page 26: How Do I Know if the Cochlear Implant is Working?

Freedom Sound ProcessorHelp Messages

• H5 = MAP corrupt– Try alternate program– Contact student’s cochlear implant

center

• H6 = RF interference– Contact student’s cochlear implant

center

Page 27: How Do I Know if the Cochlear Implant is Working?

Harmony Sound ProcessorHelp Messages

Page 28: How Do I Know if the Cochlear Implant is Working?

Harmony BTE 3 Color Help Messages

• Red: – A communication error with implant– Processor/ear is mismatched– Headpiece off or loss of communication

• Green: – Microphone is working– Program slot is empty

• Orange: – Battery is low– Battery needs to be changed/dead– Battery charge status

Page 29: How Do I Know if the Cochlear Implant is Working?

MED-EL: Verifying normal equipment function

• The red LED will illuminate 4-5 seconds when the processor is first activated (brief flashes for Opus 2)

• This uploads the map, & performs a diagnostic check.

• LED light continues to blink only when communicating a problem.

Page 30: How Do I Know if the Cochlear Implant is Working?

LED Indicator in MED-EL Processors • Processor status• Program errors• Low battery • Flashing patterns can

be deactivated by the CI audiologist

Page 31: How Do I Know if the Cochlear Implant is Working?

MED-EL TEMPO+/OPUS 1

Page 32: How Do I Know if the Cochlear Implant is Working?

FineTuner Tips• Not needed during the

day unless:– Child has need of the

telecoil feature– Child needs to make a

program or volume change

• If processor batteries are changed, it reverts to the same settings previously in use– One exception: Telecoil on

reverts to mic on

Page 33: How Do I Know if the Cochlear Implant is Working?

Basic Troubleshooting Concepts

• Check for power– Processor turned on

& in proper program– Check for visible

signal light or LCD display

– Replace batteries

Page 34: How Do I Know if the Cochlear Implant is Working?

Power Options

• Ask parents to provide disposable battery pack option

Page 35: How Do I Know if the Cochlear Implant is Working?

Basic Troubleshooting Concepts• Check for visible defects

– Frayed cables– Cracked casing or controller– Loose connections

• Cables, component parts, batteries

Page 36: How Do I Know if the Cochlear Implant is Working?

Basic Troubleshooting Concepts• Check Transmitting Coil & Cables – Steps:

1. Confirm that cable(s) is plugged in correctly.

2. Hold the signal check over the transmitting coil when power is on.

Page 37: How Do I Know if the Cochlear Implant is Working?

Basic Troubleshooting Concepts• Check Transmitting Coil & Cables – Steps:

3. Red light should illuminate.

4. Replace transmitting coil one at a time; apply signal check after each component change.

5. Check microphone if no transmission.

MED-EL signal check: Nucleus:

Page 38: How Do I Know if the Cochlear Implant is Working?

Basic Troubleshooting ConceptsAdvanced Bionics

Page 39: How Do I Know if the Cochlear Implant is Working?

Basic Troubleshooting ConceptsAdvanced Bionics

Page 40: How Do I Know if the Cochlear Implant is Working?

Microphone Check

Page 41: How Do I Know if the Cochlear Implant is Working?

Basic Troubleshooting Concepts• Microphone Check Steps:

– Turn off sound processor– Attach monitor headphones– Turn sound processor on– Perform listening check

• Use Ling sounds & running speech• Own voice should be clear & static free• Move cables around & listen for static or

intermittency

– Apply Aux mic & compare sound

Page 42: How Do I Know if the Cochlear Implant is Working?

Use of Auxiliary Microphone• When the student’s headset or sound

processor microphone produces no sound or sound of poor quality, the Aux/Lapel microphone may be used until a replacement microphone is available

• Attach the lapel mic outside the student’s shirt, near the chin, and away from objects that may produce sound interference (e.g. jewelry).

Page 43: How Do I Know if the Cochlear Implant is Working?

Don’t forget about the internal device• When all else fails – refer the student back to the implant

center &/or surgeon

Page 44: How Do I Know if the Cochlear Implant is Working?

Other Learning Tools

• Join the hands-on demonstration at today’s Break-Out Sessions.

• Accompany your student to the CI Center for a mapping session.

• Attend the Greater Cleveland Cochlear Implant Support Group Meetings – 3 per year.

Page 45: How Do I Know if the Cochlear Implant is Working?

Help by Phone . . .

• Cochlear Americas 800-523-5798• Advanced Bionics 800-678-2575• MED-EL 888-633-3524

Ask for Customer Service, or for the “Audiologist on call”

• The student’s Cochlear Implant Audiologist

Page 46: How Do I Know if the Cochlear Implant is Working?

Help on the Web . . .

• http://www.cochlearamericas.com/PDFs/TeachersGuide.Chpt6.pdf

• http://www.bionicear.com/tfs_– Interactive Troubleshooting guide on-line

• http://www.medel.com/ENG/INT/60_Contact_and_support/020_download_center.asp

Page 47: How Do I Know if the Cochlear Implant is Working?

All questions will be honored and answered at the end of the morning proceedings. Please write your questions on a provided note card.