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Page 1: How Can Retailers Compete With Big Tech Innovation?€¦ · business models) that revitalize the physical store space today and in the future Unlock Existing Assets By evolving people,
Page 2: How Can Retailers Compete With Big Tech Innovation?€¦ · business models) that revitalize the physical store space today and in the future Unlock Existing Assets By evolving people,

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Copyright © 2017 Capgemini Consulting. All rights reserved.

How Can Retailers Compete With Big Tech Innovation?

Company2017 R&D Investment

$16.1B

$14.0B

$12.0B

$10.1B

Capgemini’s global Applied Innovation Exchange platform provides access to $100B+ of R&D

and applied innovationknowhow

Emerging Tech /

StartupsAcademia

Venture Capital &

Private Equity

Accelerators & Incubators

Clients

Innovation experts

Alliance Partners

CapgeminiAIE Platform

Page 3: How Can Retailers Compete With Big Tech Innovation?€¦ · business models) that revitalize the physical store space today and in the future Unlock Existing Assets By evolving people,

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Copyright © 2017 Capgemini Consulting. All rights reserved.

Our Speakers

Jason Brown,

Associate Partner and

Head of Design

Petri Talala,

Executive Vice President

Growth & Strategy

Page 4: How Can Retailers Compete With Big Tech Innovation?€¦ · business models) that revitalize the physical store space today and in the future Unlock Existing Assets By evolving people,

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Copyright © 2017 Capgemini Consulting. All rights reserved.

Our Retail Experts

John Hoeller

Retail Practice

Client Partner

Dianne Lamendola

Global Partner Ecosystem

Manager Retail

Jim Chow

Head Global Consulting

Partnerships

Gary Angel

CEO

Kevin Schaff

CEO & Founder

Page 5: How Can Retailers Compete With Big Tech Innovation?€¦ · business models) that revitalize the physical store space today and in the future Unlock Existing Assets By evolving people,

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Copyright © 2017 Capgemini Consulting. All rights reserved.

Roundtable Agenda:

01Defining The Future of Retail

02Exploring Future Customer Experiences

03 Re-Imagining Physical Stores

04Where to start

Page 6: How Can Retailers Compete With Big Tech Innovation?€¦ · business models) that revitalize the physical store space today and in the future Unlock Existing Assets By evolving people,

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Copyright © 2017 Capgemini Consulting. All rights reserved.

The Tectonic Shift Of The Retail Landscape:

6,700 Store Closing

through October

20%Retail Vacancy In Affluent

Manhattan Neighborhoods

7.5%Retail Traffic Decline

YoY

RETAIL WILL NEVER BE THE SAME

We are experiencing a paradigm shift in the way retail functions. Where it used to be “bring the consumer to the

commodity, it is now get the commodity to the consumer. This has shifted the utility of retail spaces from one of selling

commodities to having to providing services

and experiences.

Page 7: How Can Retailers Compete With Big Tech Innovation?€¦ · business models) that revitalize the physical store space today and in the future Unlock Existing Assets By evolving people,

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Copyright © 2017 Capgemini Consulting. All rights reserved.

The Future Retail: Three Tenets:

Immersive Responsive Frictionless

Demo:

In-store Analytics

Demo:

Conversational Commerce

& Digital Associate

Demo:

Seamless Checkout

Page 8: How Can Retailers Compete With Big Tech Innovation?€¦ · business models) that revitalize the physical store space today and in the future Unlock Existing Assets By evolving people,

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Copyright © 2017 Capgemini Consulting. All rights reserved.

Capgemini / Intel / Google partnership was formed to address retailers needs

Tech. & Security

Excellencee.g.,IoT hardware

platform with sensors,

gateway, reference

architecture

Cutting edge

solutions &

accelerated

deployment

Mastery in

Digital Retail

Strategy &

Executione.g., Global Retail

Expertise, Smart Digital

Solutions for Stores,

Rapid Deployments

Cloud,

Advanced

Analytics, AI

& Deep

Machine

Learning,

Our 3-way partnership is designed to infuse nimbleness … … into providing the adequate support to retailer

Future Proof the Experience

By investing in innovative

digital solutions (e.g.,

technologies, products,

business models) that

revitalize the physical store

space today and in the

future

Unlock Existing Assets

By evolving people,

operations, products

and analytics in order to

fully exploit the value of

existing assets and

digital investments

01.

02.

Page 9: How Can Retailers Compete With Big Tech Innovation?€¦ · business models) that revitalize the physical store space today and in the future Unlock Existing Assets By evolving people,

Thank YouTogether we can make ambition possible

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Copyright © 2017 Capgemini Consulting. All rights reserved.

Learning more about:

www.fahrenheit-212.com

https://www.google.com/intl/en/retail

https://www.intel.com/content/www/

us/en/retail/retailsolutions.html

https://www.capgemini.com/industry/c

onsumer-products-retail/

www.idean.com