Housing Cashier (Internal Only)

Closes: Tuesday, December 17, 2019

(Job #19-67) Accounting Technician II, Housing Cashier, $3,010-5,449/month. Appointments are typically made at the beginning of the salary range. This is a temporary, full-time, benefited, 12-month pay plan position in the Department of Housing and Residence Life. This position comes with an extensive benefits package that in-cludes comprehensive medical, dental, and vision coverage, CalPERS retirement, Fee Waiver eligibility (reduced tuition on most CSU system classes), life insurance, and voluntary pre-tax health and dependent care reimburse-ment accounts. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits. This is an internal-only search open only to current, stateside Humboldt State University employees. Humboldt State University is a Hispanic-Serving Institution that strives to foster an inclusive and equitable commu-nity to support our students of diverse backgrounds. HSU is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multi-racial community that reflects the diversity of the state. Additional information about Humboldt State University can be found at www.humboldt.edu. Position Summary: Under general supervision of the Director of Housing Operations, the Housing Depar t-ment Cashier is responsible for: establishing, monitoring and maintaining individual resident, faculty, and staff housing accounts; receiving and positing payments, reconciling and preparing University Center – HSU Dining deposits; issuing and updating meal points; generating and monitoring special billing and past due accounts; main-taining and monitoring petty cash and transferring funds; placing holds on student accounts; processing adjustment forms; preparing miscellaneous reports and records; Collecting coins weekly from residence hall laundry machines in Housing laundry room locations. The incumbent must be able to operate computerized database systems, (eg: StarRez, CASHNet, Peoplesoft, ID Flow, and CBORD), understand and explain financial policies and procedures, maintain and update Housing Cashier procedures and monitor equipment and security.

Duties and Responsibilities:

Cashier Tasks & Problem Solving:

Answer complex student account questions at Cashier window, and by phone and email.

Analyze student accounts in People Soft, CASHNet, CBORD and StarRez.

Work closely with Student Financial Services, Admissions, Registrar, Financial Aid and University Center to offer complete and thorough answers.

Work creatively to seek solutions, counsel students and their parents and refer to appropriate resources. Re-solve complaints within the boundaries of university and Housing policy.

Collections:

Monitor past due accounts, send out past due notices, charge late fees and place holds on student meal plans as necessary.

Initiate eviction process.

Negotiate with students on paying past due debts. Create and approve personal payment plans when necessary and follow up immediately if a payment obligation is not met.

Examine student accounts to help with aid and payment suggestions, and ways to reduce costs. Verify eligibil-ity of deposit waivers for applicants and correspond with students, and complete operational processes.

Meal Plan Administration:

Establish and maintain individual accounts for board plans for students, faculty and staff utilizing CBORD.

Oversee the semester upload of resident meal plans from StarRez to CBORD, and then maintain requested changes to meal plans in both systems throughout the academic year.

Receive and post payments to CBORD.

Reconcile and prepare University Center deposits.

Assign meal points and sell additional meal points according to department policy. Monitor accounts for non-payment and restrict card usage as necessary.

Laundry Coin Collection, Batching and Laundry Machine Work Orders:

Responsible for Laundry Coin Collection, Batching and Laundry Machine Work Orders

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Use coin counting machine to count with Student Assistant in dual custody and batch quarters in deposit bags and prepare deposit records for Brinks

Assessing Payments and Plans:

Monitor and maintain individual Housing charges and payment records for residents utilizing PeopleSoft, StarRez and CASHNet. Receive and post payments to accounts and keep records of current balances.

Email residents payment reminders based on individual payment plans.

Reconcile and prepare deposits for the University Cashier.

Responsible for assessing all individual charges in StarRez and monitor prorates automated charges for room and meal plans.

Process and post charges for adjustment forms for room changes, damages and miscellaneous charges.

Post Resident Services charges. Post new Spring resident fees. Assist With Application Process:

Assist with Processing Housing Agreement Cancellations: correspond with students, and complete operational processes.

Track and resolve problem call sheets, and audit enrollment and admission information about residents and applicants.

Process request to vacate forms: correspond with students, complete operational processes, place account hold in Peoplesoft, and run inspection reports for custodial to check rooms after resident vacates.

HSU ID Processing:

Operate the university HSU ID creation software and machine called ID Flow.

Collect payment for and print HSU ID cards.

Replace resident cards damaged by door locks and maintain and send documentation to ID Office for invoic-ing.

Coordinate with ID Office verify the progress of student ID picture submission and collect for Housing’s use and student distribution.

General Duties:

Sell and account for campus parking permits, collect and disburse keys issued to employees by the locksmith, post payments for various miscellaneous cash receipts and accounts receivables while collecting appropriate back-up for audit purposes.

Maintain, reconcile and replenish petty cash funds.

Prepare change orders, maintain cash flow supply and prepare petty cash reports.

Maintain and update procedures for the cashiering functions.

Monitor equipment and supplies used for cashiering functions. Track and monitor cashiering equipment.

Maintain security of cashier’s office and safe. Review archived student files to find bad debt files that need to be saved.

Assist with other duties as assigned. Minimum Qualifications: Three years of progressively r esponsible financial record -keeping experience which has provided the applicant the below listed knowledge and abilities. This experience must include cash handling, utilizing a computerized cashiering system, and interacting with the public. College-level or certified coursework in applicable fields of study may be substituted for work experience on an equivalent (one-for-one) basis if such education provides the required knowledge and abilities listed below. Knowledge, Skills, and Abilities: Knowledge:

Thorough knowledge of financial record-keeping, mathematical, and general office methods, procedures, and practices

Thorough knowledge of English grammar, spelling, and punctuation Skills:

Moderate to advanced skills utilizing computer word processing and spreadsheet programs (Microsoft Office suite and Google calendar)

Operation of a ten key calculator by touch and electronic cash register

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Excellent organizational skills; attentive to detail

Strong interpersonal and intercultural communications skills

Demonstrated leadership abilities and excellent customer services skills Ability to:

Review financial documents for accuracy, completeness, validity, and adherence to standards

Compute and post numbers rapidly and accurately

Identify, trace, and correct errors

Apply accounting procedures and practices to the analysis of basic accounting problems

Analyze and interpret accounting data

Apply problem solving techniques in finding solutions to basic accounting problems

Work independently in a highly visible position

Make sound decisions and recommendations regarding accounting activities

Understand and operate in a variety of organizational structures

Understand, analyze, and balance cashiering records

Prioritize tasks to meet multiple deadlines

Cultivate effective and mutually supportive working relationships with diverse student, staff, faculty, and com-munity members

Handle difficult individuals using tact and discretion

Communicate positively and effectively with other departments and coworkers

Clearly communicate orally and in writing

Quickly learn new office support technology systems and software packages

Effectively communicate via email

Move medium sized boxes and packages up to 25 pounds using a hand truck

Work during operational hours of 8am to 5pm with occasional special events on weekends or evenings Preferred Qualifications:

Experience with PeopleSoft, CASHNet, StarRez, and CBORD

Working knowledge of University practices and policies

Ability to speak and understand Spanish Application Procedure: To apply, qualified candidates must electronically submit the following mater ials via Interfolio (link below):

Letter of Interest

Resume or Curriculum Vitae

Contact information for at least three professional references

HSU Employment History Form (HSU Employment History Form: https://forms.humboldt.edu/employment-history-form)

CLICK HERE TO APPLY NOW: http://apply.interfolio.com/72046 (NOTE: Download the HSU Employment History Form and save it as a PDF file prior to filling it out. If the form is filled out on line (accessed via a web browser), content WILL NOT be saved). Application Deadline: The deadline to submit application mater ials is 11:59 p.m. on Tuesday, December 17, 2019. To be notified in the event this recruitment re-opens for a subsequent review of applications, send an email to careers@humboldt.edu that includes the job number (19-67) and applicant’s last name in the subject line of the message. Humboldt State University sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). HSU was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

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HSU is committed to enriching its educational environment and its culture through the diversity of its staff, facul-ty, and administration. Persons with interest and experience in helping organizations set and achieve goals rela-tive to diversity and inclusion are especially encouraged to apply. It is the responsibility of the applicant to provide complete and accurate employment information. Incorrect or improperly completed applications will not be considered for vacancies. Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education--or activities only part of which are qualifying--will receive proportionate credit. In accordance with applicable Collective Bargaining Agreements, preference may be given to the campus applicants covered by these agreements. However, positions are open to all interested applicants, both on and off campus.

Class Code: 1741 Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. A background check (including a criminal records check, employment verification, and education verification) must be completed satisfactorily before any candidate can be offered a position with the CSU. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Adverse findings from a background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

Publication Date: December 3, 2019 Humboldt State University is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversi-ty of the state. Additional information about Humboldt State University can be found at www.humboldt.edu. Humboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and CSU Executive Order 1083 Revised July 21, 2017 (EO 1083) is a condition of employment. CSU employees in positions with duties that involve regular contact with children or positions which supervise such employees are designated as Mandated Reporters under CANRA and are required to comply with the requirements set forth in EO 1083. Upon appointment to this position, the successful candidate(s) will be notified of and required to acknowledge their CANRA reporting status. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.