hotel spaces
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Hotels
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What is a hotel?
A hotel is a place where you can Stay
Have meals Attend functions and events
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Stay
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Have meals
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Attend functions and events
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What are the five main types of
hotels?
Business hotels Luxury hotels
Resort hotels Heritage hotels Boutique hotels
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Business Hotels
Business hotels are normally located close to thecentre of the city. They are mostly patronised bytravelling young business executives who need aplace to stay during a visit to conduct business
meetings and attend conferences.The layout andfacilities are very functional and the dcor is brightand vivid - tailored to the young upwardly mobileexecutive who is vibrant, vivacious and full of
vitality. A business hotel is usually without frillsand has one or two more restaurants in addition tothe 24 hour coffee shop. The spa and health clubare very basic. The Multipurpose Hall is sodesigned as to hold conferences, banquets,
exhibitions and other events and is usually
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Business Hotels
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Luxury Hotels
Luxury hotels may be close to the city centre or in aresort setting. They are mostly patronised by seniorbusiness executives or by families on an outing. Aluxury hotel comes with a lot of frills. The lobby, the
restaurants, the function halls, the restrooms, the spa,the health club, the pools and the landscape are usuallyvery luxurious and on a grand scale.It usually has twoor more restaurants in addition to the 24 hour coffeeshop. There can be more than one Hall for functions.
The Halls are multipurpose and are so designed as tohold conferences, banquets, exhibitions and otherevents and are divisible into two or three parts. Thelayout and facilities are designed for relaxation andease and the dcor is rich.The rooms and toilets give a
feel of comfort and pleasure with ample space andcomfy surroundings. The normal room size in a luxury
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Luxury Hotels
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Luxury Hotels
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Resort Hotels
Resort Hotels are mostly away from a city andtechnically could be near the sea side, could be skiresorts or in the mountains or jungles. Normally smallplaces in the mountains and jungles are more of lodges
a kind of resorts on a smaller scale. We can call themwilderness resorts. Sea side resorts are by far the mostcommon. Mostly horizontal, and sometimes vertical,they cater to holidaying families. They are also used forholding conventions. The atmosphere is relaxed and
laid back. They may have the latest modern facilitiesand luxuries hidden inside their rustic exterior or mayhave only the bare facilities deliberately to take thetired traveller away from the busy modern world. Roomsizes may be large or small.The rooms could be a part
of the main building or be in separate single or doubletier cottages. The sites have ample landscape water
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Resort Hotels
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Resort Hotels
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Resort Hotels
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Resort Hotels
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Heritage Hotels
Heritage hotels are mostly renovated palaces, castlesand havelis. With their grand facades, rich interiors andinteresting history, they tempt and inspire the visitor tobecome a part of their heritage. Visitors can go back
and say that they stayed in so n so heritage hotel.Theyare mostly in a historical setting, and are surrounded byother interesting historical spots for the tourist to visit.Functionality and service is often a problem withheritage hotels as they were not originally built to be
hotels but are converted. Often times new buildingshaving similar architecture and interiors are built inproximity to the existing buildings to fulfil the variousfunctions required in a hotel. There are paintings andintricate carvings on the walls and ceilings, family
heirlooms, artifacts, jewellery.The rooms rents are veryhigh. They are oftentimes owned by a private party but
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Heritage Hotels
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Heritage Hotels
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Boutique Hotels
Boutique hotels are normally unique in terms of styleand dcor.The interior is normally done by one or morethan one well known designer. It is not repetitive andmay at times cater to a particular clientele. Some may
be built around a theme. The colour scheme could bevery vivid or rather stark or both.There is more varietyof rooms in terms of dcor and shape. Even room sizesare quite often different as it could be an existingbuilding converted into a hotel. Boutique hotels are
usually just off the street and the spaces are functionaland not lavish, could be even small. Landscape is keptto a bare minimum. The number of rooms is usuallyaround 50 ( could vary from say 12 to 80 ). Room rentsare normally high.
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Boutique Hotels
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Boutique Hotels
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What are the three main areas in a
hotel?
Guest Rooms Public Area BOH
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The Main Spaces in a Hotelare
GUEST Guest Rooms
Lobby andrelated areas
F & B -Restaurants
Banquets Restrooms
Health Club and
Pool
STAFF Admin
Kitchens
Commissary Main Stores
Banquet Stores
Housekeeping
Laundry
Employee
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Typical Hotel Area Program
Guest Rooms 50%
Public Areas 20%
BOH Areas 30%
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Guest Rooms
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Guest Rooms - 50%
Rooms ( room, toilet & vestibule ) 35%
Circulation(corridors, lifts, staircasesetc.)10%
Walls 5%
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Guest Rooms - Types
Standard Room one bay
Deluxe Room one bay
Handicapped Room one bay Standard Suite 1.5 to 2 bays
Deluxe Suite 1.5 to 2 bays
Presidential Suite 5 or more bays
The Lounge - usually 3 to 5 bays
The lounge is never on the same
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Guest Rooms Bays and Keys
A Bay is a typical room unit on aguest floor
A Guest Room / Suite may be madeout of one or more bays
Each Guest Room / Suite is assigneda room number and a key
The Handicapped Room iscustomised with disabled friendlyhardware.
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Guest Room Mix
King Room
Queen Room
Twin Room Interconnecting Room
Smoking floors 35% rooms could be
smoking The Handicapped Room is provided
on the lowest Guest Floor and close
to a fire staircase and guest lift core.
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Guest Rooms - Figures
Business Hotel Area per Bay 100 sq.m.
Area per Key 110 sq.m.
Bay size 7.5 x4 to 9 x 4.5m
Room area 30to 40 sq.m.
Toilet area 5 to
Luxury Hotel* Area per Bay 125 sq.m.*
Area per Key 140 sq.m.*
Bay size9 x 4.5to 12 x 5m*
Room area 40to 60sq.m.*
Toilet area 6 to*
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Guest Floor Other Spaces
Balconies
Corridors
Shafts Staircases
Guest lifts
Service lifts
Service cores
Housekeeping pantry
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Mock Up Room
A - marble/granite/stone
B ornamental metal works
C veneers and woods D loose furniture
E doors and windows vendors
F structural glass vendors
G special glass
H bathroom accessories CP
R plants & planters
S beds, mattresses, operator items
T MEP items U artwork and accessories
V graphics and signage
W exterior finishes
X interior finishes
Y equipment and automation
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Public Area
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Public Area - 20%
Lobby 1 to 2%
F & B 3 to 4 %
Banquets 5 to 8% Restrooms 1%
Health Club 2 to 3%
Pool ( not counted )
Circulation and Walls 5%
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Public Areas thumb rules
Pax Factor Fine Dining 2.5
ADD 3.0
Bar 2.5 Pre function
1.2
Banquet Hall 1.2
Large Meeting
Rooms 1.2
Kitchens Area Open / DisplayKitchen area isusually around
15% of therestaurant area
Actual restaurant
kitchen area isusually around40 to 50% of therestaurant area
S li k d h l
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Spaces linked to the HotelLobby
Lobby drop off / Porte cochere
Air lock lobby
Lobby Reception
Concierge
Lobby lounge
Luggage rooms
Deli
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Spaces in Banquets
Banquet drop off / Porte cochere
Banquet air lock lobby
Pre function Large Multipurpose function hall,
divisible into 2 or 3
Small function hall, could be divisibleinto 2
Meeting rooms
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Spaces in a Business Centre
Reception
Workstations
Guest fax, copier, printer Small Meeting Rooms
1 or 2 Offices
Pantry
Unisex Toilet
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Spaces in a Health Club
Gym
Gym Change Rooms male, female,disabled
Spa
Salon
Yoga Aerobics
Pools
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Gym Change Rooms
Male
Female
Disabled Having Steam, Sauna, Wellness /
Experience Showers
Lockers
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Gym
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Spaces in a Spa
Reception with retail
Waiting area with juice bar
Spa Manager Change rooms male and female
Treatment rooms single / couple
with a bathroom Massage room
Relaxation room
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Spaces linked to the Pool
Main pool
Kids pool
Jacuzzi / Whirlpool Pool bar
Pool deck
Changing rooms with lockers
Attendants kiosk
Pool furniture store
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BOH
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BOH Areas 30%
Admin 2%
Kitchens 3%
Commissary 2% Stores 2%
Housekeeping 1%
Laundry 1%
Employee Facilities 2%
MEP Engineering areas 7 to 8%
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BOH Areas
Admin areas GM, Sales &Marketing, F & B, Accounts and ITare normally above ground on first /
mezz lvl Kitchens are usually at the ground
lvl
Other spaces such as Commissary,Stores, Housekeeping, Laundry,Employee Facilities are usually at the
first basement level.
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Spaces in the BOH
FRONT OFFICE
GMs OFFICE
SALES & CATERING IT CENTRE
ACCOUNTS
ADD & IRD KITCHEN
COMMISSARY
SPECIALITY KITCHENS
RECEIVING/MATERIALS MGMT
GARBAGE
MAIN STORES BANQUET STORE
HR
SECURITY & TIME OFFICE
EMPLOYEE FACILITIES
LAUNDRY
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Admin Front Office
Front Office manager
Reservations manager
Guest Relations executives Telephone operators
Secretaries reception, mail and
xerox
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Admin GMs Office
GMs Cabin
GMs secretary with fax, printer, etc
Resident manager Meeting room
Pantry
Toilets
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Admin - Managers
Room Sales
Food and Beverage
Banquet Sales Guest Relations
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Admin IT Centre
IT manager
IT executives
UPS room
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Admin - Accounts
Chief accountant
Asst. manager finance
Chief cashier Count room
Safe deposit room
Accounts executives
Night auditor
Record room
Engineering Repairs &
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Engineering Repairs &Maintenance Record Room
Engineering Store Room
Paint Shop Chemical Room
Plumbing Shop
Carpentry Shop
Electrical Shop
Music and Video Room / T.V. Room
Refrigeration / HVAC Workshop
Buggy Repair Workshop
Engineering Mechanical
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Engineering MechanicalAreas Meter Room
HT Breaker Room
HT Panel Room
Indoor Transformers LT Panel
HVAC Panel Electrical
Diesel Generator Room
Chiller Plant Room
Pump Room for Chillers
Pump Room ( Fire )
Fire Control Room
Swimming Pool Balancing Tank
Swimming Pool Filtration Plant
Boiler Room / Steam Generators Pumps and Heat Exchangers
STP with pumps and equipment
Condensing units for cold stores
Air Handlers for different areas
Fresh Air / Exhaust / Smoke Fans
Engineering External MEP
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Engineering External MEPAreas A/c Cooling Towers
DG Cooling Towers
Overhead Water Tanks Guest Room Exhaust Fans
Staircase Pressurisation Fans
Lift Pressurisation Fans
Lift Lobby Pressurisation Fans
Lift Machine Rooms
LPG Room / Gas Bank
Underground Fuel Tanks
Scrubber for Kitchen Exhaust Smoke Extractors for Guest Floors on
terrace
Dish Antenna
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Staff
Staff to Guest Ratio ( in India )
Luxury Hotels - 2:1
Business Hotels 1.4:1 to 1.8:1 Executive staff 10%
Senior staff 30%
Junior staff 60%
Around 25% staff is usually contractstaff who are hired on need basis
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Staff Breakup*
Food production 25%
Food service 25%
Housekeeping and Laundry 12% Rooms 10%
Sales and Marketing 3%
Accounts 2%
Security 2%
Engineering 6%
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Terms
Covers each seat in a F & B space /Banquet Hall is called a cover
IRD Stands for In Room Dining
Pax no. of people