Booking tutorialhow to create and manage reservations

1st step: Logging in Please login using username and password you have received.

If you have lost your password, please click on “lost password” link and insert your username. A new password will be emailed to you. If you try to log in up to 3 times with a wrong password, your access will be locked, contact us to provide a new one.

Making a hotel searchMake a search from the main dashboard or

click “booking” to open a new tab with new search box. You can open several search tabs at the same time.

Making a hotel search Book as: your own username or in the name of your agent/user

You can search up to 4 rooms and up to 4 passengers in each room (4 adults, 2 adults + 2 children, 3 adults + child etc.)

Residency of guest is important as different restrictions may apply and must be selected either from the list or manually

Input the city name you’re searching for

Select currency in which you’d like to receive results

Select number of rooms and passengers

Specify date range or select dates form calendar

Specify the residency of the passengers

Search results Search results have 4 possible views, and you can easily

switch between them by clicking these icons

On the search results, you are able to filter, sort, view extended information and send price quotes to customers

View extended information By placing mouse pointer over price or room

description, you are able to view extended information, such as price breakdown or additional information about room type and board basis

View hotel detailsBy clicking “hotel details” link, you are able to

view images, description, map, TripAdvisor reviews/ratings and facilities for the selected property

Results: grid view You may visualize all the results as a list and select one of them

and open all its details, you may organize results according to name, star ratings and price rates. Also may view hotel details and map location for it

You may narrow your search by applying 5 basic filters

Map view You may visualize all the properties found over the map as well as one

by one on the left hand side

you may sort them by price, name, pack.count and stars rate(crescent or excrescent order)

You may display all the offers according to room type for the same property by all available suppliers of yours

Map/package view You may display all the properties from the search result

on a map or as a package, open either pictures or the hotel details

On the top ,in red, you will see a summary of your search

Search tab screen You should type the city of destination, select the currency, no.of rooms

and pax’s (option to add children and their ages as well as separate beds)

You should select check in and check out dates(no.of nights or date range by highlighting over the calendar) and click on search to get the results

Advanced filtering options You may apply several filters to narrow your search

Typing price rates range, selecting points of interest on the pop up menu after typing it as well as eventual special deals from suppliers, selected only available rooms only also by streets and hotels names

Select by checking boxes for star ratings, room types, room class, room board, city area/district and hotel suppliers.

Every chosen filter should be applied to be validated or reset to be cancelled

Radius filter You may apply a radius filtering by clicking on the right

button of your mouse and dragging over the map, the distance will appear in Kms or Miles according to the option.

Always apply at the bottom of the panel or reset to cancel

Send proposals You may email detailed propositions directly to your client after

choosing one or more search results, simply by filling the pop up tab with the client’s email address, name and special comments

Then return to your previous working screen (and send another propositions if wanted)

Booking screen After clicking on the booking button, it will be displayed a summary of all the

information regarding it: hotel details, map location, payment means and details, cancellation policy rules, customer’s personal data, reservation details

After filling and reviewing all of it and accepting the cancellation policy and booking conditions you may confirm the booking at the bottom “book” button

Pax’s auto fill option for existing clients of your data bank

Booking confirmation After concluding your booking, a confirmation

notification will be emailed automatically to your client displaying its basic details (supplier order ID no., supplier confirmation code, segment ID cancellation policy)

Order management A section to manage your orders in a very organized way, you may

display them into grid or segment views and simply by selecting an order you will get absolutely all the relevant details regarding it, by expanding the four lines on the right side, even more detailed information about: the reservation itself, supplier, payment , client personal data

Selected order Here it will be displayed all the relevant details of your

selected order, this is your daily managerial tool to ease your work and save time. As you select one of your orders among your list, every relevant detail about it are provided on your screen either instantly or by expanding a few buttons.

Orders management

This tool bar allows you to take a few important actions concerning your orders: modify internal reference ID, check the order’s status, to cancel an order, to generate the internal managerial excel reports (financial, obligo and sales reports) , to save and email issued vouchers and to save and email booking confirmations.

As well as selecting one of the two specific views to be using to manage your orders

Displaying your orders While managing your current orders, you may search and organize them the way it

suites you better, searches can be done following several criteria: order ID, segment ID, Pax name, agent name/ID, Supplier ID/ref., product title, branch ID)

Your orders may also be organized through a specific or a certain range of dates, suppliers, voucher status, order status, type of service

And it should always be applied and or reset via the blue icons on the right top side

Vouchers and confirmations A voucher will be always sent automatically confirming

the reservation by the supplier, displaying your company’s brand on the header and surely all the relevant details necessary to process the order. (You have the option to hide the supplier’s ID)