hosted voice - spectrum enterprise · managed, comprehensive and customized solution with unified...
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Experience the next generation in communications with elastic solutions that reduce cost and drive productivity.
Migrate your organization’s voice service to our cloud with Hosted Voice, a fully managed, comprehensive and customized solution with unified communication and collaboration features. Our solutions include full technical support and best-in-class IP based phones.
Hosted Voice is an enterprise, high definition voice solution designed for today’s digital workforce providing collaboration features like mobile phone integration, instant messaging and presence. Designed with the elasticity of the cloud, UC can scale or contract as your needs change. This robust solution is fully supported by Spectrum Enterprise technical experts 24/7/365. Empower your employees and reduce cost with our feature-rich elastic solutions.
Product Highlights:
• Lower Total Cost of Ownership: Eliminate the need to purchase and manage on premise voice equipment
• Enhance Efficiencies With Managed Services: Infrastructure is managed and maintained in our cloud, allowing your IT staff to focus on business critical strategic initiatives
• Experience Reliable Service: Fully redundant cloud PBX architecture ensures reliability across all your locations including your mobile and remote employees
• Customize Your Solution: Feature-rich licenses – including Business, Premium and Mobility – give you the flexibility to tailor your solution to the needs of your users
• Safeguard Sensitive Voice Data: Leading edge technology with automatic upgrades delivered over a dedicated, secure and private network data connection
• Simplify Management: Intuitive, online user and administrative portals make it easy to configure phone settings, service features and monitor usage
• 24/7/365 Support: Experience the unmatched service and support of a locally-based and easily accessible team of solutions engineers and account representatives
HOSTED VOICE
enterprise.spectrum.com
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Includes all the productivity enhancements and features an organization expects from an enterprise class phone system.
• Call forwarding, call transfer and 3-way calling
• Extension dialing with multi-site call routing
• Voicemail to email delivery
• Online user portal to control user settings and view call logs
• PC application provides Instant Messaging and Presence (IM&P), with softphone voice and video calling and desktop sharing.
• Mobile app supports iOS and Android devices.
Includes all Business features plus…
• Find me/Follow me forwarding
• Call transfer between mobile and desk phones
• Set call handling preferences by time, date, and/or caller
• Text message alerts
• Integrates mobile-only employees into the office network
• Users receive calls on a mobile or remote phone using an enterprise phone number
• Voicemail stored in the cloud, not on the mobile device
Mobile integration with Find Me/Follow Me call routing capabilities enabled through an online portal.
Designed for the mobile workforce with easy call management on mobile devices
Description
BUSINESS
EVERYWHERE CONNECTIONS FROM ANY DEVICE
PREMIUM MOBILITY
Key Features
Optional: Unified Communications features
HOSTED VOICE
Additional Services and Hardware
• Auto Attendant • Receptionist Console
• Additional Voicemail Box• Unity Desktop Pro
• Queue • Basic Phone license (lobby)
LEARN MORE | enterprise.spectrum.com/voice
Comprehensive Solutions Working Together for Your BusinessSpectrum Enterprise, a division of Charter Communications, is a national provider of scalable, fiber technology solutions. The Spectrum Enterprise portfolio includes networking and managed services solutions, including Internet access, Ethernet and Managed Network Services, Voice and TV solutions, Managed Application, Cloud Infrastructure and Managed Hosting Services. Our industry-leading team of experts works closely with clients to achieve greater business success.