hospice kingston the time is now capital campaign

Creating a Place ofCompassion & Care

Invest In Our Community

The Time Is Now

The Time Is Now, Invest In Our Community – 2

Executive Director’sMessageFrom the moment of its creation in 1985 Hospice Kingston has brought life-affirming messages of strength, compassion and resolution to thousands of people in the Kingston area.

We offer practical, emotional, social and spiritual support for the living and the dying through various supportive care programs. The Time Is Now to come together with our healthcare partners to reduce system pressures, increase efficiencies and ensure we care for the living and the dying in the most optimal care setting possible. A residential hospice is leading the way forward.

Natasha Girard, Executive Director, Hospice Kingston

“How people die remains in the memory of those who live on.” Dame Cicely Saunders, founder of the modern hospice movement

“96% of Canadians support hospice palliative care.”

Canadian Hospice Palliative Care Association

3 – Invest In Our Community, The Time Is Now

warmthWalk slow,Look above,Embrace life


Campaign Cabinet Chair MessageMy mother was diagnosed with cancer in 2004 and when treatment was no longer viable she told us her wish was to die at home. As her illness became more severe it was clear that wasn’t going to be possible. The hospital was the only option.

A residential hospice would have taken the stress out of meeting mom’s physical needs so my family could have focused on her emotional needs—doing the things we were good at: talking to her, sharing stories, celebrating the life and the memories we shared together.

The Time Is Now to build a residential hospice in Kingston. Join me and give generously to build a new home with a human touch for the living and the dying in our community.

Peter Kingston, Campaign Cabinet Chair, Hospice Kingston

Help us build a new home with a human touch for the living and the dying. A united response to suffering will strengthen our community.


“The time has come for Kingston to have a residential hospice to serve the needs of the dying and their families where care is oriented to maximize quality of life, ease suffering, and preserve dignity in a home like environment.” Deborah Pichora Campaign Cabinet, Former Board Member

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This is a remarkable time for Hospice Kingston. For 30 years we have provided comfort, support and companionship to individuals and families living with a life-limiting illness or coping with grief and loss. We are proud of our past and determined about our future. We are realizing our long-term goal to establish Kingston’s first residential hospice.

With a homelike environment, people in their last few weeks of life will have many of the comforts of home combined with access to specialized care and benefit from an multidisciplinary team approach. From music therapy to pet therapy, care will be holistic and both person and family-centred.

Everyone’s end-of-life is sacred. Hospice Kingston understands and respects the impact of a seamless transition during and after a death. Living and dying well helps to create a healthy culture and a strong community for all of us.

30 Years of Compassion & Care

“The demand for hospice palliative care across Canada continues to grow due to an aging population and its complex end-of-life care needs. In 2007, there were 1.7 million senior citizens in Ontario and population projections show that by 2031 there will be 3.6 million senior citizens.” CHPCA - Canadian Hospice Palliative Care Association

“How we care for the most vulnerable at the most vulnerable times is a measure of our compassion as a society.” CHPCA - Canadian Hospice Palliative Care Association


journeyHospice KingstonFounding Members

• Ruth Crafts

• Carol Keith

• Marie Warner

Hospice Kingston was built on the passion, dedication and perseverance of our Founders. Their vision continues to express the values we share.


The Time Is Now To Build A Residential HospiceHospice Kingston and its partners are committed to enhancing healthcare in our community. Kingstonians deserve to have access to a full range of healthcare options – as is the case with other communities in Ontario – and this includes hospice care in a residential setting.

Kingston is known as a leader in healthcare with premiere facilities, specialists, services, leading-edge researchers and innovative healthcare delivery. Yet, the choice to live one’s last days in a residential hospice has been missing from the continuum of care in our community.

A residential hospice will offer an essential choice to individuals for whom dying at home is not an option and alleviate the pressures on acute-care resources.

We can no longer ignore the increasingly complex healthcare needs of an aging

population and the challenge it presents to the healthcare system. We must begin by taking the next step in improving access to quality end-of-life care by building a residential hospice in Kingston.

“When faced with end-of-life decisions there are many factors to consider. Ideally, all options will be peaceful, dignified and allow for a high degree of control. Patients of all ages can benefit from the personal, family-centred palliative care offered in a residential hospice. I am wholly supportive of the initiative to build a residential hospice in Kingston and the Islands.” Sophie Kiwala, MPP for Kingston and the Islands

“When asked, most people indicate they would prefer to die at home, and yet almost 70% of Canadian deaths occur in a hospital.” CHPCA - Canadian Hospice Palliative Care Association


“Residential hospice care is the best alternative for people at end of life who can no longer be cared for in their own home. The Auditor General of Ontario indicates a residential hospice costs $460 per day compared to $1,100 per day in a hospital.” Rick Firth, CEO, Hospice Palliative Care Ontario

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A New Era ForEnd-of-Life CareKingston’s new residential hospice will be, first and foremost, family-friendly and welcoming to everyone, inclusive to all faiths, reflecting a culture of respect and dignity. The building itself will be fully accessible and accommodate the widest possible range of abilities. It will remain home-like and non-institutional in its character while enabling the highest degree of safety, security and functionality.

In providing respite to families, the residential hospice will encourage multi-generational activities such as cooking, dining, visiting, reading, music, and child and youth engagement. Spaces throughout the residential hospice will allow for privacy and intimacy while also supporting family and group activities, spiritual and faith-based traditions and quiet reflection. The thoughtful design will enable story-telling, reminiscing, singing and special celebrations that promote quality of living.

The residential hospice will be situated in a tranquil and serene centre of the city amongst other community healthcare services. It will be timeless and enduring, enabling personal choice through flexibility, controllability by incorporating daylight and views as well as making use of natural and environmentally-friendly materials. The design will address sensory needs of individuals through a range of comfort considerations such as light, temperature, acoustics, texture and colour.

The residential hospice will be designed to accommodate a variety of educational and teaching activities and inspire trust and confidence in the quality of our programs and services through our support.

“We need to think about what we want for our loved ones and ourselves in our last days, and make that vision a reality.” Laurie Lacelle, Campaign Cabinet

Our Journey With Hospice

The hospice intake coordinator arrived at Eric’s

home on a Sunday afternoon to assess our

situation. I (his sister Karla) just arrived from

Vancouver to visit, never dreaming we were so

close to the end. She was warm and caring and

was fully engaged with Eric, his wife Anne

and myself as she conducted her analysis.

Ian Anderson House called later that day

informing us a room was available for Eric.

We were shocked - had we really reached

that point? We knew in our hearts we had.

We agreed to bring Eric the following day,

allowing him and Anne to spend one final

night together in their home. Eric was

not always ‘present’ due to both the pain

medications and the progression of the disease.

After his children hugged him and left for

school, Anne and I took Eric to Ian Anderson

House. We were walked down a hallway to a

room with a large window and tree outside the

window. Eric was helped into the bed where he

quickly fell into a deep sleep. The nurse, who

we immediately felt comfortable with, took his

history and gently explained that they would

take care of Eric’s symptoms and ensure he is

comfortable. There would be no treatment or

blood work done while he was there.

We were told volunteers would provide for

the patients’ needs for meals, and often had

homemade snacks for visitors. They were also

available to get tea or coffee for family members.

When his nurse left the room Anne and I

looked at each other, somewhat in disbelief. We

felt both sadness and relief to be in the care

of the hospice. The weight of ensuring Eric’s

comfort and safety at home was being lifted

and offered us relief.

Eric’s room was simple and warm, with a

bedside table, sitting chairs and a large

reclining chair allowing rest for those of us

making longer visits. The en suite bath

offered privacy for Eric. A CD player in the

corner with soothing music compilations

became important to us as the days went by.

Over the next 12 days, Eric had ups and downs,

sleeping and awake times. He had visitors at

all hours who were welcomed with compassion.

Those visits, sometimes at night, have created

lasting memories for friends and family

as Eric was, on occasion, awake and able to

converse. He was cared for with compassion and

we, who loved him, were supported so delicately

by the gifted staff and volunteers.

We were never in need of anything. The

hospice offered the ability to be with Eric in

his room or comfortably seated in the living

room area. A piano room and volunteer pianist

was another retreat. The decks and gardens

awarded us space to try process and accept

what was happening. Eric’s children were

able to visit him and were welcomed and

supported by the staff.

In the evening, Eric’s room offered quiet

intimacy for him and Anne. Knowing the care

was provided by hospice staff allowed all of us

to go home or back to the hotel and try rest so

we could face the next day.

Eric sought out the hospice before he was too

sick to do so. He sent a note asking if he could

come to the hospice when the time came. While

he wished, so dearly, he could have beat cancer

and remain with his family for years to come,

he was very grateful for the care given at Ian

Anderson House.

Our family will always remember with great

appreciation the compassion and support

provided at Ian Anderson House in the darkest

times for Eric and our family. We will be

forever grateful..

–The Swan Family


Education:A Teaching HospiceKingston is an innovator in healthcare, research and education. Hospice Kingston believes that innovative and collaborative thinking must be a key element in the continuum for the future. The Time Is Now to explore various teaching opportunities with Queen’s University and St. Lawrence College for the residential hospice.

“Hospice Kingston provided personal, professional, and educational benefits. The training, education sessions, and community work strengthened my skills in caring, compassion, and communication. I am grateful to be a part of the supportive interdisciplinary team and making a significant contribution to the community.” Yessica Rivera Belsham, BScN 2017

“St. Lawrence College and our students are committed to being a strong and vital part of our community. Part of the advantage of a college education is the chance to get real world and hands-on experience that ensures our graduates are career ready. By partnering with Hospice Kingston, many of our students will get that opportunity. We look forward to continuing and growing our partnership.” Glenn Vollbregt, President and CEO, St. Lawrence College

“The Queen’s School of Nursing faculty are delighted to support a residential hospice in Kingston. The hospice will provide the care, including nursing, that Kingston residents deserve. The setting will offer unique and important opportunities for learners to engage in focused patient and family centred care.” Dr. Jennifer Medves, Vice-Dean (Health Sciences) Director of the School of Nursing Queen’s University


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A Seamless Transition in Care & SupportHospice Kingston offers compassionate supportive care services aimed at providing emotional, social and spiritual support. Care is for the whole person and is centered around their experiences while improving their overall well-being. Hospice Kingston will integrate all its services into the residential hospice to ensure a seamless transition in care and support.

In-Home Hospice Visiting Sometimes a friendly visit is all it takes to brighten someone’s day. Trained and caring volunteers provide visits, a listening ear, or engage in favourite past times and provide support. Support helps to provide caregivers respite and helps individuals remain in their own homes for as long as possible.

Grief and BereavementGrief and bereavement can be experienced at different stages. Our trained grief and bereavement volunteers are there to help

In 2014 Hospice Kingston provided support to 343 individuals and families. In 2015 we saw a growth of 10%.

whenever clients need support through one on one, seven-week group sessions, walking groups and telephone support.

Weekly Day ProgramThere is comfort knowing that a friend or family member has a place to go to be with others who can relate to their experience. The Client Day Program allows people who are ill an opportunity to gather in a safe, compassionate group setting to support one another, learn valuable and practical strategies and live well every day. Support also provides caregivers respite.

Caregiver Support ProgramProviding care can put a great deal of stress on families at a time when it is already high. This program offers caregivers an opportunity to discuss their challenges with others and learn from and support each other.


In-home Hospice Visiting Grief and Bereavement

Day Program Caregiver Support

Public Education SessionsHospice Kingston provides a variety of community public education opportunities. Whether through an evening session or an afternoon speaker, we engage with people in a variety of settings to open a much-needed dialogue about hospice palliative care, advanced care planning, living well and dying.

AdvocacyEveryone’s living situation and means of support are unique. Hospice Kingston’s staff and volunteers assist clients, families and caregivers to find out about the necessary supports, information, practical assistance and unbiased advice that is needed to make informed decisions about various aspects of their life and care.


Hospice Kingston volunteers are an exceptional group of caring and compassionate people who offer individuals and their families and caregivers support.

Our volunteers are invaluable to our Hospice Kingston team. For individuals living at home volunteers play a key role in supporting their needs. They provide companionship and allow caregivers respite. Volunteers also provide administrative support by helping with special events, fundraising and general office needs.

Volunteer TrainingHospice Kingston volunteers are trained to be non-judgmental listening ears for people. The 30-hour volunteer training program is a collaboration with Kingston General Hospital and St. Mary’s of the Lake Hospital. Volunteer education focuses on areas such as: communication, family dynamics, pain

and symptom management, spirituality, the dying process, infection control, grief and bereavement. Volunteers are also taught basic comfort measures to enhance support. Education and support for volunteers is ongoing. With expertise drawn from within the healthcare system, we provide opportunities for our volunteers to improve their skills and build confidence.

In a residential hospice setting, volunteers will have an even greater opportunity to contribute, as their efforts will allow staff to provide enhanced services to individuals and families in the residence.

Volunteers: “The Heart of Hospice”

In 2014 our volunteers provided 5,587 visits and contributed over 11,400 hours.


Jane & Peter“Inspired by a friend who’d received such great care at Hospice Kingston’s Day Program, we began Gardening & Giving to raise awareness about Hospice Palliative Care. As word has spread about Avenstone Gardens, more people come each year to cut flowers or simply enjoy the serene atmosphere. Many people come here to experience life at its most simple and have conversations with family or friends about end-of-life care. In this way we all become a little better able to understand living and dying.”

Jeremy“I feel confident with how Hospice Kingston has prepared me to be a volunteer visitor with people facing a life-limiting illness. The emphasis on listening has been particularly helpful. I keep in mind that my role is to be a witness, to give clients the opportunity to talk about their feelings or to be with them in the silence. I put my life on pause and join their journey. I have great respect for my clients. Their strength and courage are an inspiration.”

Catherine & Scout“During my first visit with a client, she talked about her cat and how much she missed him. From that day on I felt that an animal would be a great way to connect. It’s sweet to watch the effect Scout has on people, the spontaneous affection and joy she brings as she sits by someone’s side or crawls up on their bed. Some clients have difficulty carrying on a conversation because of the progression of their illness, and in those cases Scout does much better than I do.”


social and intergenerational equity

A Sustainable FutureHospice Kingston is committed to leading the way in building a sustainable future in healthcare in our community. Residential hospices have demonstrated that they are highly cost-effective and provide a more appropriate care setting for individuals, while improving overall financial sustainability when end-of-life care is shifted from hospital to residential hospice care. Building a sustainable future in healthcare involves constant collaboration, effectiveness and accountability at all levels. Hospice Kingston has partnered with Providence Care and together are committed to playing their part in the way forward and a residential hospice is the future.

cost efficiencies

quality of life at the end of life

educational and learning opportunities

community promotion and effort

ethical and social responsibility

The Time is Now to improve quality of life at the end of life. A residential hospice will help measure the success in building a sustainable future.

There are 39 residential hospices in the Province of Ontario and 20 new residential hospices will be added. The government has signaled that now is the time for a serious and strategic investment in end-of-life care.


Brenda Carter, VP, KGH Cancer Services“We recognize the need for a contemporary approach to palliative care that respects the needs of patients and families. We must enhance the palliative care we offer in hospitals and the transition of patients from hospital to community for end of life care. We support the work that Hospice Kingston is undertaking in our community. We look forward to partnering with Hospice Kingston to enhance the patient, family and caregiver experience, ensuring they have access to a high-quality palliative care service system.”

Cathy Szabo, CEO, Providence Care“Many patients say they want to die at home or in a hospice, and yet the majority of Canadians spend their last days in acute care hospitals. As health care providers, we are working together in Southeastern Ontario to increase end-of-life care options for our communities. As a partner with Hospice Kingston, Providence Care supports the development of a residential hospice that will complement the Palliative Care (services) at St. Mary’s of the Lake providing individuals and their families improved access to end of life care.”

David Pichora, CEO, Hotel Dieu“Hotel Dieu Hospital fully supports the creation of a Residential Hospice by Hospice Kingston. This new and crucial option for care of individuals and families facing a life-limiting illness will provide medical and emotional support in an environment that is comfortable and compassionate, and that maximizes the quality of life, alleviates suffering and preserves dignity. It will be a true expression of patient and family-centred care in our region.”


Living and dying well helps to create a healthy culture and a strong community for all of us.

Ongoing annual funding for nursing and personal support worker costs for 7 residential hospice beds will be provided by the South East Local Health Integration Network. The balance of capital and operational funding will come from community donations, special fundraising events, grants and planned gifts.

The Capital Campaign goal for our new residential hospice is $6 - 8 million. This figure is based on recent comparable investments made by other residential hospices in the Province of Ontario. The financial goal includes the building of the new structure, medical equipment and furnishings and one year of operating costs.

Your commitment will create a culture of strength, acceptance and support for the living and dying in our community and leave a legacy to ensure that individuals and their families and friends will have dignity, quality and meaning in their final days.

Care for the living and dying can be delivered in a financially sustainable way outside of hospitals. Residential hospices allow people to spend their last days where they choose and have access to the right care in the right place at the right time. Kingston is the largest community in Southeastern Ontario that does not have a residential hospice. The Time Is Now to invest in quality, financially-sustainable hospice palliative care in a homelike setting.

CompassionateCommunity

“The support my mother and our family received from Emmanuel House was everything we needed! It was timely, responsive and adapted to our family’s needs. Our grieving process was greatly eased knowing everything was done to ease my mother’s final weeks. I will forever be grateful for the support.” Catherine Nicol


COLLAGE FEATURING ACTUAL HOSPICE ROOMS – DONNA

TO PROVIDE: - Larry sitting having tea

“The creation of a residential hospice site in Kingston demonstrates the South East LHIN’s commitment to improve the overall experience for all patients in the South East region. This site will help patients to manage their end-of-life in a manner they choose while optimizing their quality of care, comfort, and security.” Paul Huras, CEO, South East LHIN


PETER KINGSTON

Board Chair Message

“A residential hospice is an end-of-life care option we really need in the Kingston area for the benefit of our entire community. We must not lose this opportunity to provide comfort, and compassion for people with a life threatening illness and their families.” David H. Bonham Honorary Chair Hospice Kingston “Never doubt that a small group

of thoughtful, committed citizens can change the world; indeed it’s the only thing that ever has.”

Margaret Mead

Tom Epp, Board Chair, Hospice Kingston

Hospice Kingston was established in 1985 and the dream of establishing a residential hospice has been with us from day one.

On behalf of Hospice Kingston and the Board of Directors, I want to thank past Board members who laid the foundation to making the dream of building a residential hospice a reality. We are ready; The Time Is Now for a courageous investment in end-of-life care.

The Hospice Board is dedicated to building a new home while upholding the values that have shaped the organization, and sustaining the essential programs and services that have made us invaluable to the community through the years.


Hospice Garden City Park

*Source:Canadian Hospice Palliative

Care Association

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Invest in Our Community

The Time Is Now

Donna Dwyre Communications &

Development

P: 613.542.5013 ext. 8C: 613.305.4160

36 Barrie Street Kingston, ON K7L 3J7

www.hospicekingston.ca

hospice kingston the time is now capital campaign

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