horstmann digital strategies_for_21st_century_libraries
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Digital strategies for 21st century libraries
Wolfram Horstmann
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Overview
21st century libraries
~
A mission ~
Digital strategies ~
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21st century libraries ~
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What can be said about 2099?
In 1911, could she predict the Internet?
http://www.flickr.com/photos/derrypubliclibrary/3762251190
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Prediction 1: World Library
Arthur C. Clarke predicts computer based universal encyclopaedia in 1962.
http://www.guardian.co.uk/science/2011/mar/04/profiles-‐future-‐arthur-‐clarke-‐review
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Prediction 2: Closed Library
“… maybe you would have simply banned the Internet to keep the libraries open.”
http://www.flickr.com/photos/holgalicious/5027577472/
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Literature is here to stay...
It cannot be foreseen that literature will not be at the heart of scholarship in the next decades.
http://www.flickr.com/photos/gorgmorg/9944210/
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...but new things come on top.
The world of knowledge has changed radically – arriving at a universal encyclopaedia.
http://newsinfo.iu.edu/pub/libs/images/usr/9584_h.jpg
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New types of users
Library users are not only readers but knowledge workers.
http://www.flickr.com/photos/fumi/2668956097/
http://www.flickr.com/photos/derrypubliclibrary/3762251190
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New units of knowledge
Enhanced publications are a continuum of textual resources and underlying data.
http://www.ukpmc.co.uk
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New technology
Complex knowledge resources can now be modelled and linked on the web – even for inferential computing.
http://www.flickr.com/photos/hoonynoo/3092027765
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A mission ~
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A 21st century library mission
To build the most complete and authoritative web representation of physical and digital knowledge resources at the university
know.uni-‐x.org
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Approach: the user as moving target
Knowledge networking is a dynamic and complex task, in which the user is a constant.
http://www.flickr.com/photos/yohann-‐aberkane/2836258475
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Background: McLuhan’s Sensorium
There is no principal difference between physical and digital knowledge resources
(‘media’) – both are the extensions of human needs
www.theparisreview.org/.../2011/01/mcluhan.jpg
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Digital strategies ~
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Make all knowledge resources for the university discoverable digitally.
Calculation of existing knowledge resources at the university and percentage of coverage.
http://www.flickr.com/photos/willowm/5224417965
#1 Quality of service
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Anticipate the human being behind the screen.
Usage statistics, webometrics, user satisfaction surveys.
http://www.flickr.com/photos/bwr/141929320/
#2 Understanding users
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Augment the unique local collections with digital knowledge
resources.
Number of physical and digital resources linked and their stats.
http://www.ehow.com/about_6760206_collection-‐development-‐medical-‐libraries.html
#3 Collection development
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Learn to think like the digital user thinks.
Trainings integrated in curricula; number of collaborative projects & amount of funding;
hours of staff in training.
http://www.flickr.com/photos/bpt/1365563763
#4 Staff skills
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Implement transparent and effective
digital knowledge policies.
Number and quality of policy compliant services and knowledge resources.
http://www.provost.pitt.edu/documents/RDM_guidelines.pdf
#5 Governance
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Maximize the global digital footprint by acting as a knowledge hub.
Number of MoUs, service contracts as well as human and machine interface procedure calls.
#6 Collaboration
http://bellm.org/blog/wp-‐content/uploads/2011/06/facebook_map_degree.png
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Conclusion ~
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21st century libraries
~ Will face the challenge of constantly changing
digital developments in the 21st century. ~
Can follow if the user is kept in the focus. ~
Build an augmented knowledge space of physical and digital resources for their users on the
web. ~
Will act as the knowledge hub for the university. ~
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Thank you