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PROPRIETARY AND CONFIDENTIAL

Document ID: mc-honda-ud01.EN.5.0

Version: 5.0

Date prepared: 2015/5/13

Operation Manual

http://www.honda.co.jp/corporate/http://www.honda.co.jp/corporate/

Version Date of revise Author Major Revision Detail

Document History

Ver 1.0 2011/2/15 NTTComSanga

First Edition

Ver 2.0 2011/2/18 NTTComTakasaki

Postscript of supported OS language

Ver 3.0 2011/3/1 NTTComSanga

Add Questions and Answers Section

Ver 4.0 2011/3/11 NTTComJunSuda

Add how to enable ActiveX and SSL3.0 on web browser.Change portal screen shot.

Ver 5.0 2015/5/13 NTTComSuda

Update of About HONDA Mobile ConnectUpdate of How to enable ActiveX and TLS1.0 on web browser

History of Revise

Revision History

-- About HONDA Mobile Connect

-- Operation Procedure

1.New User, Password Initialization Procedure

2.Basic Operation Procedure

3.Password Change Procedure

-- Questions and Answers

Agenda

About HONDA Mobile Connect

HONDA Mobile Connect is a network service which allows you to securely connect to the HONDA Network via the Internet.

About HONDA Mobile Connect

-- About HONDA Mobile Connect

To use HONDA Mobile Connect, users devices must meet the requirements below. Devices which do not meet requirements will be excluded from support.

< Device Requirements >

-- Requirements

Terminal Requirements

OS

Windows Vista (32bit)

Windows 7 (32bit/64bit)

Windows 8 (32bit/64bit)

Windows 8.1 (32bit/64bit)

*Windows 8,Windows 8.1 : Only desktop mode

Browse

Internet Explorer 7Internet Explorer 8 Internet Explorer 9Internet Explorer 10

Internet Explorer 11

Browse settingActiveX control activation and plug-in is valid "128bit TLS1.0" is available

*Please check next page to enable ActiveX and TLS1.0

Language English Japanese

Client AuthorityInstallation of "SSLVPN Installer Service (SIS)" and "Java Runtime Environment (JRE)"

is needed when NOT using Administrator Authority.

How to enable ActiveX and TLS1.0 on web browser

You need to activate ActiveX and TLS1.0 to use HONDA Mobile Connect.Open Internet Explorer.On the menu bar click Tools > Internet Options.

How to configure

Internet Options

From next page you will find how to enable ActiveX and TLS1.0.

1.How to enable ActiveX2.How to enable TLS1.0

Please go on next page


Enable following 3 settings:

1-1.Run ActiveX Controls and plug-ins

1-2.Script ActiveX controls marked safe for scripting

1-3.Download signed ActiveX controls

1.How to enable ActiveX

Open Internet Explorer.On the menu bar click Tools > Internet Options > Security tab > Internet.Click Custom level .


1-1. Enable Run ActiveX Controls and plug-ins

1-2. Enable Script ActiveX controls marked safe for scripting


1-3. Make prompt "Download signed ActiveX controls.


Open Internet Explorer.On the menu bar click Tools > Internet Options > Advanced tab.Scroll down to the Security section. Check the Use TLS1.0 checkbox. and Click OK.

2.How to enable TLS1.0

HONDA Mobile Connect

-- Process Flow

Receive initial settingemail

Initial Settings

Receive Welcome Mail And Access URL

Authentication

Download VPNModule (Automatic)

Portal Screen Display

After registering a new account or applying for a password reset, the user will receive an email with appropriate directions. After connecting to the link provided in the email, the user can configure initial settings (password, display language etc).

After accessing the URL contained in the welcome mail, the user will connect to the HONDA network.* Feel free to bookmark this URL for future ease of access.

Display language (Japanese/English)Password and other initial settings can be configured* The Welcome mail will be sent to the address provided during application.

After authentication, the user will be fully connected to the HONDA network.

Upon the first time accessing the site, or when there has been subsequent upgrades to the VPN version, the VPN module (Active X) will download automatically

Once a user has been authenticated, and connectivity established, links to the available systems will be displayed in the portal screen. Once this screen displays, connectivity to the HONDA network is fully established.

Initialization Request

Perform reset

[1.New User, Password Initialization] [4.Forgotten Password]

[2.Normal Use]

Once the reset is complete, the user will receive an email

Operation

Browser Display

Key

Request password reset according to the process outlined in Questions and Answers.


-- Process Flow

Access the URL

Maintenance Login

Maintenance Menu

Access the login page and connect to the HONDA Network

Click on the "Maintenance Menu" on the authentication screen, and provide your authentication credentials.

Choose "1. Password Reset" from the Maintenance Menu and change your password* "2. Language Settings" allows the user to change their display language

[3.Password Change]

Users of the HONDA Mobile Connect Service must change their password every 3 months. 30 Days prior to password expiry, password expiration notifications will display on the user authentication screen. Please change your password within the allotted time.* If the user password has expired, the user will be automatically routed to the change password screen.* Users will receive email reminders that their password will expire, 30 days prior, the day prior, and the day the password expires.

Operation

Browser Display

Key


Honda Mobile Connect service has following password rule, please bear in mind.

-- Password setting

- Password of HONDA Mobile Connect Service requires 8 digits at least.You can not register password less than 8 digits.

- Users of the HONDA Mobile Connect Service must change their password every 3 months. 30 Days prior to password expiry, password expiration notifications will display on the user authentication screen. Please change your password within the allotted time.Users will receive email reminders that their password will expire, 30 days prior, the day prior, and the day the password expires.

- If you entered the wrong password 5 times your account will be locked and you will be unable to login to the HONDA Mobile Connect Service.After 120 minutes the lock would be released automatically, Note, if you enter the wrong password only one time, immediately after your account isreleased, your account will be locked for an additional 120 minutes.

If you forgot your password please reset your password according to the process outlined in Questions and Answers.

-- SSL-VPN Connection

- Maximum session length is limited to 2 hours.If your session is inactive for one hour, you will be logged out.

If you need to continue using the service, please reconnect.

- When you terminate your session select " Sign-out" on the menu to terminate your session.

1.New User, Password Initialization Procedure

When your application completed, you will receive an initial setting mail from the Mobile Connect Center to your registered mail address.

Click URL on your mail, and browser willpop up with your setting screen (1-2).

Your initial entry password will be needed, when you reconfigure your password (1-6).

1-1. Receive initial setting mail

Select your language.

If you choose "Japanese", all character beyond this screen will be shown in Japanese.

If you choose "English", all character beyond this screen will be shown in English.

1-2. Select language(Japanese/English)

1. Password Initialization Procedure

Select your resolution (screen size).

You need to select the right size to fit your mobile.

800 x 600 is the recommended setting.

1-3. Select resolution (screen size)

Your resolution setting is now completed.

Click Mobile Connect Password Entry and move on to password setting.

1-4. Resolution confirmation

1-5. Initial entry password confirmation screen


This screen shows the resetting of your password.

Enter your original password on the password field, and confirmation filed.Click GO!.

1-6. Password initialization screen

You will be asked to reset the initial temporary password provided after initial registration.

Copy and paste your"temporary password" from your initial

setting mail witch you have received on (1-1).

Click "LOGIN".

1-7. Password initialization confirmation screen.


Your password reset is now completed.

2. Normal Operation Procedure

When you have finished your password initialization, you will receive a Welcome email from the Mobile Connect Center indicating you are ready to begin using the service.

Click URL, and access the log-in screen.

2-1. Receive beginning of service mail

Click " Login" .

2-2. Log-in screen


Enter your password and click "LOGIN" .

2-3. Enter the password

When your password is confirmed, the portal screen will show up with bookmarks linking to your available services.

* Please note that you will use this screen to log-out (sign-out), so be careful not to close this browser (Minimizing the browser is ok).

2-4. Log-in portal

The screen at left will show up when you have failed to log-in. Please close the browser, and try again from the beginning of the log-in procedure (2-1).


When you want to end your remote connection, right click the Network Connect icon on the task tray.

2-5. Sign-out of NetworkConnect


Select " Sign-out" on the menu to sign-out.

*Note: Please follow this procedure and sign-out properly. Failure to do so will keep your session alive on the server and continue to consume system resources.

2-6. Sign-out menu

2-7. Sign-out from the portal screen

You can also sign-out by clicking Sign out" icon on the upper right of your portal screen.

3.Password Change Procedure

Please access the URL provided in the Welcome email and click"Login"

3-1. Log-in screen

Click on the "Maintenance Menu"on the authentication screen.

3-2. Password confirmation screen

Enter your password and click "Login" .

3-3. Login Screen for Maintenance Menu

3.Password Change

After your password is confirmed you will see the Maintenance Menu Screen.Choose "1. Password Reset" from the menu to change your password

* "2. Language Setting" allows the user to change their display language.(Japanese/English)

3-4. Maintenance Menu Screen

3-5. Password Change screen

Your password has now been changed.

Go back to login screen and login with your new password.

3-6. Password change completion

Enter your new password into the password field and the confirmation field on the password change screen.Then click "OK".

*The new password must differ from the current password.

3.Password Change

Questions and Answers

Questions and Answers

Q1. What should I do if I entered the wrong password then my account was locked?A1. If you entered the wrong password 5 times your account will be locked and

you will be unable to login to the HONDA Mobile Connect Service.After 120 minutes the lock would be released automatically, Note, if you enter the wrong password only one time, immediately after your account isreleased, your account will be locked for an additional 120 minutes.

If you forgot your password please reset your password according to the process outlined in Q2.

Q2. How can I reset my password?A2. Please request reset by email according to following format.

Source email address: address applied for Honda mobile connect IDDestination email address: [email protected] : Honda Mobile Connect Password ResetMail Body : Please note URL only which was shown in Welcome Mail

*Reset operation may take several days.*If your email lacks any items above, Mobile Connect Center may not be able to proceed reset procedure due to our identity recognition policy.

Q3. Please tell me URL, I forget that.A3. URL is formed as following rule, if you are not aware of your ID please ask internal

contact to which you applied for your Honda mobile Connect ID. https://pc2.mob-connect.com/mccore/start/start.do?C=18788&S=040&U=xxxxxx*xxxxxx : your ID

Q4. I am not aware of my ID.A4. please ask internal contact to which you applied for your Honda mobile Connect ID.

Q5. If my email address was changed, what should I do?A5. please ask internal contact to which you applied for your Honda mobile Connect ID.

Q6. I would like to take over my Honda mobile connect ID to others, is this OK?A6. You are not allowed to give your ID to others,please ask internal contact to which you applied for your Honda mobile Connect ID.

operation manualdoc.mc-ftps.com/doc/man/manuen.pdf · honda mobile connect-- process flow receive...

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