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CESY501: Getting Started on Product and Service Design 1 Copyright 2011, eCornell. All rights reserved. CESY501 Getting Started on Product and Service Design Submitted By: Kanishk Srivastava

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Page 1: HomeAlone Project

CESY501: Getting Started on Product and Service Design

1 Copyright 2011, eCornell. All rights reserved.

CESY501 Getting Started on Product and Service Design

Submitted By: Kanishk Srivastava

Page 2: HomeAlone Project

CESY501: Getting Started on Product and Service Design

2 Copyright 2011, eCornell. All rights reserved.

CESY501 Getting Started on Product and Service Design

Course Project

The course project is designed to give you practical experience applying the tools and skills the course provides. Completion of the project is a requirement for the course. It is also an excellent way to build a detailed set of notes about how to initiate the design process. Your initial work on the course project involves sketching your design idea and identifying stakeholders relevant to your design project. In addition, you use a tool presented in the course to define the system-design context. Later, the course project invites you to analyze use-cases regarding how the product or service will be used and derive requirements from them. As a final step, you summarize the requirements. The five parts of this course project are laid out sequentially. Please complete one part of the project before proceeding to the next. Please do not submit your project for review until you have completed Part Five.

Page 3: HomeAlone Project

CESY501: Getting Started on Product and Service Design

3 Copyright 2011, eCornell. All rights reserved.

Part One

Make Your Own Sketch

1. Create an annotated product sketch to illustrate the product or service idea you have chosen. To record your sketch so that it can be submitted to your instructor, you may do any of the following:

Create the sketch on paper and scan it Create the sketch using a drawing or paint program Create the sketch using clip art with the software of your choice

Make sure your sketch includes a title and whatever annotations it may need. Otherwise, the only requirement for the sketch is that its composition be uniquely yours and that it adequately conveys your intention. Copy and paste the file into this document.

Insert sketch:

Page 4: HomeAlone Project

CESY501: Getting Started on Product and Service Design

4 Copyright 2011, eCornell. All rights reserved.

Page 5: HomeAlone Project

CESY501: Getting Started on Product and Service Design

5 Copyright 2011, eCornell. All rights reserved.

2. Describe your product or service idea. Do not write informally: use complete sentences. When you submit all five parts of your completed project at the end of the course, your instructor will compare your concept sketch to your written description of it.

HomeAlone is a wearable device, which helps patients and physicians to track vital

signs like Blood Pressure, Heart Rate, Body temperature, etc. in addition to being a

watch. This device along with a CMS (Central Monitoring System), stores all the data

supplied from the HomeAlone device. The hard drive in the CMS helps storing large

amount of data and seamlessly transmits it to the main server where physicians can log

into the HomeAlone application and monitor the patients’ vitals. CMS is connected with

a Phone Line which enables the HomeAlone device to also act as a phone. Whenever

there is an anomaly noticed in the vitals of the patients, a distress signal is sent to the

“BA Biotech Unit” where a customer service representative speaks directly to the

patients about the health. If the patient is not able to communicate about their health,

the unit will send the message for sending an Ambulance at the patient’s home. The

data is automatically transmitted from HomeAlone Device to CMS at a regular interval of

five minutes. This is the industry setting and can be reduced to a minimum of a minute

by the user. However the device restricts the user go over the 5 minute. HomeAlone

device will be powered by Lithium coin cells and CMS will be powered by the power

socket. It also has a backup battery of 9V which will last the device for 6 hours in case

of power failure. CMS also has USB ports to manually retrieve the data.

Remember to save your work for this part before going further in the course. You will encounter part 2 of the course project at the end of the next topic, "Your Stakeholders and Your Mission".

Page 6: HomeAlone Project

CESY501: Getting Started on Product and Service Design

6 Copyright 2011, eCornell. All rights reserved.

Part Two Name the Stakeholders

Before you begin work on this part of your course project, be sure you have completed the topic, "Your Stakeholders and Your Mission". Please answer the following questions:

1. Who is the owner of your design project?

BA Biotech Inc.

2. Who is the customer of your design project?

Hospitals

Physcians

Healthcare Insurance Companies

Family of patients

Patients

3. Who is the user of your design project?

Patients

Identify these individuals using the guidelines presented in this course topic. In some cases, more than one individual may fill a particular role. If there is some ambiguity, indicate how you might simplify your consideration of stakeholders and roles.

When you have completed this assignment, remember to save your work. You will encounter part 3 of the course project at the end of the next topic, "Boundary and Context".

Page 7: HomeAlone Project

CESY501: Getting Started on Product and Service Design

7 Copyright 2011, eCornell. All rights reserved.

Part Three Complete the Matrix

Before you begin work on this part of your course project, be sure you have finished the topic, "Boundary and Context".

1. Fill in the name of the system, either HomeAlone or Internet Meal Service, at the top of the matrix. 2. Fill in the names of three to five important entities in the appropriate cells in the top row. You may list the internal

entities of the system individually if you wish, or list them together as "system." If you list them individually, be sure to group them so you are able to draw the system boundary around them.

3. Fill in the names of the three to five important entities in the left-most column, going down. Be sure to use exactly the same entities in the same order you chose in step 2.

4. Draw a thick boundary around the cells of the matrix that represent the total group of the system entities. You may find that this boundary includes just one cell of the table or several. Use cell shading or border formatting to clearly indicate the cells of the matrix that represent the total group of the system entities.

5. Populate the matrix with phrases that specify the relationships between the entities. For example, to specify the relationship of entity 1 to entity 2, fill in the cell in row 2 column 3.

Notes for Filling in the Matrix

It is not necessary to specify the relationships of entities with themselves. For example, it isn't necessary to fill in row 2 column 2, because this cell would contain the relationship of entity 1 with itself.

The contents of the cells in any column X should match the contents of its counterpart, row X. For example, the contents of row 2 should match the contents of column 2, because they both represent the relationships of entity 1.

Note: You will return to complete this matrix in part 4.

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CESY501: Getting Started on Product and Service Design

8 Copyright 2011, eCornell. All rights reserved.

HomeAlone Watch

CMS Storage Touchscreen Display

Special Metal

Patients Watch and Vital Signal measuring device

GUI & User Interaction

Measures vitals

Lithium Cell Power Source

Transmitters Transmit Signal between devices

Transmit Signal between devices

9V battery Auxiliary power source

USB Manual Data Transfer

Phone

Connects

BA Biotech Call and Dispatch Unit

Connects to Customer Service Rep through CDMA technology

Connects to Customer Service Rep through CDMA technology

Page 9: HomeAlone Project

CESY501: Getting Started on Product and Service Design

9 Copyright 2011, eCornell. All rights reserved.

Touchscreen Display

HomeAlone Watch CMS Storage

Special Metal

Measures Vitals

Sends Vitals data for storage

Patients

GUI & User Interaction

Lithium Cell

Power source

Transmitters

Transmit SignalsTransmit Signals

9V battery

Auxiliary Power Source

Phone

BA Biotech Call and Dispatch Unit

Connects Connects

Connects to Customer Service Rep through CDMA

HomeAlone Context Diagram

Watch & vital signals measuring device

USB

Manual DataTransfer

Measure Vitals Data

DisplayData

Page 10: HomeAlone Project

CESY501: Getting Started on Product and Service Design

10 Copyright 2011, eCornell. All rights reserved.

Part Four Describe the Behavior and Expand the Context

Use the tables below to complete Part Four.

1. Identify one primary use-case for your design project. 2. Complete two use-case behavior tables (below) detailing two behaviors for that use-case, specifying the initial

condition of the system for each. 3. Return to the completed context matrix from Part Three of the course project and expand it, using entities you

discovered from the use-case behaviors described in the first part of this assignment.

When you have finished this assignment, please save your work to a convenient location on your computer where you can easily find it again. You will revisit this document later in the course.

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CESY501: Getting Started on Product and Service Design

11 Copyright 2011, eCornell. All rights reserved.

Part Four—Use Case 1 [Patient measures vitals – Data Save Successful]

Initial Conditions

1. The system is in Watch mode

2.

Behavior Thread

Operator (Patient) System (HomeAlone Watch) CMS Storage device

The patient shall push “Measure” on touchscreen

The System shall switch to Vital Sign Mode

The System shall begin measuring vital signs

The system shall display vital sign measurements on the display

The patient shall review data

The patient shall click “Save”

The system shall transmit the data

Vital Data received from the system

The System shall Display “Save Successful”

The patient shall switch to “Watch mode”

Ending Conditions

1. The system is in Watch mode

2.

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CESY501: Getting Started on Product and Service Design

12 Copyright 2011, eCornell. All rights reserved.

Notes

1. Assuming CMS is powered on

2.

Part Four—Use Case 2 [Patient measures vitals- Data Save Error received]

Initial Conditions

1. The system is in Watch mode

2.

Behavior Thread

Operator (Patient) System (HomeAlone Watch) CMS storage device

The patient shall push “Measure” on touchscreen

The System shall switch Vital Sign Mode

The System shall begin measuring vital signs

The system shall display vital sign measurements on the display

The patient shall review data

The patient shall click “Save”

The system shall transmit the data

Vital Data not received

The System shall display “Save Error”

The patient shall check CMS storage device.

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CESY501: Getting Started on Product and Service Design

13 Copyright 2011, eCornell. All rights reserved.

Ending Conditions

1. The Data not saved.

2. The system is in Watch mode.

Notes

1. Assuming CMS storage device is not powered on.

2. Assuming CMS storage device back-up battery is not present.

3. Assuming CMS storage is not functioning properly.

Part Five Define Functional Requirements

Before you begin work on this part of your course project, be sure you have finished the topic, "Summarize and Finalize Requirements."

Step 1: List and Summarize the Functional Requirements

1. List your detailed requirements in the "Source" column of the table below. Add rows as needed. 2. Once you've created your list, identify possible groupings of two or more detailed requirements that you could

summarize to create a single more general abstract requirement. For each grouping, develop a summarized requirement that conforms to the guidelines presented in this course. You may use more or fewer groupings than appear in the table below.

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CESY501: Getting Started on Product and Service Design

14 Copyright 2011, eCornell. All rights reserved.

3. In the table below called Originating Requirements, create a single list consisting of:

Source

The system shall switch to Vital Sign

Mode

 The system shall measure

vital signs

 The system shall display vital

sign measurements on

touchscreen

 The system shall transmit

the data

The system shall

display "Save

Successful" and

"Save Error"

 The System shall switch to

Vital Sign Mode

The System shall switch to Vital Sign

Mode

 The System shall begin

measuring vital signs

 The system shall display vital

sign measurements on the

display

 The system shall transmit

the data

 The System shall

Display “Save

Successful”

 The System shall begin

measuring vital signs

 The System shall

display “Save Error”

 The system shall display vital

sign measurements on the

display

 The system shall transmit

the data

 The System shall Display

“Save Successful”

 The System shall display

“Save Error”

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CESY501: Getting Started on Product and Service Design

15 Copyright 2011, eCornell. All rights reserved.

Summarized requirements

Detailed requirements that did not require summarization

This list contains the functional requirements for your system.

Originating Requirements

The system shall switch to Vital Sign Mode.

The system shall measure vital signs.

The system shall display vital sign measurements on touchscreen.

The system shall transmit the data.

The system shall display "Save Successful" and "Save Error".

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CESY501: Getting Started on Product and Service Design

16 Copyright 2011, eCornell. All rights reserved.

Step 2: Finalize the Functional Requirements

4. Review your list of functional requirements. Are you aware of any issues that you should resolve? Do any of your requirements need to be clarified or revised in any way? In the space below, please enter the criteria you used to evaluate your requirements, and make a note of any revisions you made at this stage.

1. The system shall switch to Vital Sign Mode – This is a separate screen from the watch screen. The digital watch mode will

switch to the vital sign mode and all the vital measurements will be displayed on the watch.

2. The system shall transmit the data – There will be an icon on the watch screen which will display if the HomeAlone Watch

is connected to the CMS storage device, similar to the Bluetooth icon.

When you have finished with this document, save it with the name CESYS501_XYZ replacing XYZ with your initials. Return to the course and use the directions to submit the project to your instructor for review.