To recognize successful completion of the Holland America Line

Academy program of advanced travel industry training.

Graduates of Holland America Line Academy have demonstrated

expert cruise selling and marketing skills and have shown a

commitment to industry excellence and professional growth.

THIS CERTIFICATEIS PRESENTED TO:

COMPLETIONDATE:

Eva JennerVICE PRESIDENT, NORTH AMERICA SALES

HOLLAND AMERICA LINE

Abel Biro

11/27/2015