Holcim Partners with NIIT Technologies to Enable Sales on-the-go

Holcim with its enterprise mobility solution sought to bring a multiplier effect on overall productivity. The company had a pressing need of building a mobile application that can enable various sales related functionalities such as sales order creation; viewing of sales related reports like sales order summary report, sales order delivery report; checking of customer account summary for outstanding payments etc.. The application had to be compatible across multiple platforms (Java ME, iOS, Blackberry OS, Symbian) and various devices like Blackberry, Nokia, iPhone and iPad in order to give a wide range of choice to the end users.

The desired mobile application solution had to integrate with SAP via a middleware server (an Enterprise Mobility Middleware Server - EMMS); establish mobile interface with SAP backend server and access SAP data. The mobile application had to talk to EMMS using HTTP protocol over mobile Internet. EMMS, in turn, would talk to SAP over enterprise LAN using SAP’s Business Application Programming Interface (BAPI)/Remote Function Call (RFC) programs and SAP Java Connector (JCO) connection.

Business Need

Holcim is one of the world’s leading suppliers

of cement and aggregates (gravel and sand),

concrete and construction related services.

The Client

www.niit-tech.com

CASE STUDY

Manufacturing & Distribution

Communicationover LAN

SAP

Mobile phoneswith mKonnectapplicationinstalled

Over MobileInternet

Communication

mKonnect

Enterprise MobilityMiddleware

EMMServices

EMM DB

Holcim has implemented SAP packaged application in all its facilities worldwide. As part of business improvement of specific business functions, Holcim was looking to implement a mobile application having backend integration with SAP. This application had to overcome the following core challenges:

a) Delays in processing sales orders through ERP b) Ad-hoc delivery commitments to clients c) Limited account information to negotiate payments

Business Challenges

CASE STUDY

Business Solution

Business Benefits

The core business benefits reaped by Holcim as a result of deploying NIIT Technologies mSALES are:

1. Increased the clients reach by offering an alternative channel and eliminated the need for PC/ laptop

2. No dependency on Internet connectivity

3. A huge boost for users as it enabled them to use their mobile phones with simple GPRS connectivity

4. Provided bilingual support (English and Bahasa).

5. Provided real-time updates in SAP

Europe SingaporeIndia Americas

NIIT Technologies Ltd. Corporate Heights (Tapasya)Plot No. 5, EFGH, Sector 126Noida-Greater Noida ExpresswayNoida – 201301, U.P., IndiaPh: +91 1 120 399 9555Fax: +91 1 120 399 9150

NIIT Technologies Inc., 1050 Crown Pointe Parkway5th Floor, Atlanta, GA 30338, USAPh: +1 (770) 551 9494Toll Free: +1 (888) 454 NIITFax: +1 (770) 551 9229

NIIT Technologies Limited2nd Floor, 47 Mark LaneLondon - EC3R 7QQ, U.K.Ph: +44 (0) 20 70020700Fax: +44 (0) 20 70020701

NIIT Technologies Pte. Limited31 Kaki Bukit Road 3#05-13 TechlinkSingapore 417818Ph: +65 68488300Fax: +65 68488322

Write to us at marketing@niit-tech.com www.niit-tech.com

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A global IT sourcing organization | 21 locations and 14 countries | 7000+ professionals | Level 5 of SEI-CMMi, ver1.2 ISO 27001 certified | Level 5 of People CMM Framework

NIIT Technologies developed a mobile solution, mSALES (generic name mKonnect) for Holcim Indonesia. It is a mobile extension of

SAP’s "Sales and Distribution” module that enables clients to exercise a variety of functionalities using a GPRS enabled mobile phone.

The user can create sales orders, check customer account summary for outstanding payments and view sales related reports through

their mobile phones. At the backend, this mobile solution is integrated with SAP servers.

mSALES uses simple screens specially designed for mobile handsets.

Customer Account Summary ReportSales Orders Detail Report Sales Order Delivery Report

Sales Order Creation