Hogan & Hogan & Warrenfeltz Warrenfeltz Domain ModelDomain Model

Relative difficulty of

skill mastery

Build upon prior domain

Skills

Intrapersonal

Interpersonal

Leadership

Business

PerPerformformance as a Matter of Formance as a Matter of Form

When performance is “ on,” form is smooth

• Optimal engagement (Flow)

• Dynamic balance between internal and external environment

When performance is “ off,” form is distorted

• Overdoing it

• Underdoing it

• Attention redirected to protecting the self

What Throws Form Off?What Throws Form Off?

Circumstantial factors

• Illness

• Fatigue

Intrapersonal factors

• Activation of a sensitivity

• Psychological threat (fight-or-flight)

• Primitive intrapersonal skills for regulating the threat response

Sensitivity DefinedSensitivity Defined

a vigilant disposition to anxiously expect, readily perceive, selectively attend, and intensely react to symbolic cues associated with a prior “ injury.”

• Derived from experiences that hurt

• Internal alarm system for protection

• Emotionally-charged beliefs and expectations

• Operate below awareness

• Biased for overgeneralization

• Activation produces threat (demands > resources)

Sensitivities and Their EffectsSensitivities and Their EffectsSome sensitivities common among executives

• Sensitivity about intellectual adequacy

• Sensitivity to being weak

• Sensitivity to disapproval

• Sensitivity to being dependent on others

• Sensitivity to challenging authority

Failure to regulate threat reaction causes distortions in:

• Business judgment

• Leadership behavior

• RelationshipsIntrapersonal

Interpersonal

Leadership

Business

Intrapersonal

Interpersonal

Leadership

Business

The Deeper Work of Executive DevelopmentThe Deeper Work of Executive Development

“All the greatest and most important problems of life are fundamentally insoluble…They can never be solved, but only outgrown.”

Carl Jung

Strategies for Developing Strategies for Developing Intrapersonal Intrapersonal SkillsSkills

Short-term corrective action

• Awareness of sensitivities and their effects

• Learn to recognize bodily signals of threat

• Learn to short-circuit the fight-or-flight urge

• Take care of yourself

• Enlist a confidant

Strategies for Developing Strategies for Developing Intrapersonal Intrapersonal SkillsSkills

Personal transformation over the long haul

Informational learning –Fills up the existing ‘container’or framework. Expands “whatwe know.”

Transformational learning –alters the existing ‘shape’ of the container, makes it larger, more complex, and more adaptive. Expands “how we know.”

Imagine the mind as a “container” …

Strategies for Developing Strategies for Developing Intrapersonal Intrapersonal SkillsSkills

Personal transformation

• Significant investment of time and energy

• Build on short-term corrective measures

• Iterative process of reflection and action

• Modify mental models and behavior

• Not a linear process – expect relapses

• Facilitate the natural course of adult development

• Character shift – not a revolution in who one is, but an evolution significant enough to be considered fundamental

Strategies for Developing Strategies for Developing Intrapersonal Intrapersonal SkillsSkills

A curriculum for personal transformation

• Articulate tacit beliefs and operating assumptions (subject

�

object)

• Conduct behavioral experiments (systematic desensitization)

• Systematic reflection on experience (deep processing, journaling)

• Revisit basis for values and self-concept (new possibilities)

• Establish a support system to sustain the effort (learning communities)