Heather KennedyHEATHKENN80@GMAIL.COM

Chepachet, RI http://www.linkedin.com/in/heathkenn80 (401)-710-7032

This resume is hyperlinked when viewing onlineEducationB.S. Business Management- San Diego State University (December 2009) A.S. Business Management – Moorpark College, Moorpark, CA (December 2006) Cum LaudeA.A. Liberal Arts– Moorpark College, Moorpark, CA (December 2006) Cum Laude Certificate in Accounting Principles– Moorpark College, Moorpark, CA (December 2006)Certificate in Web Design- PennFoster Career School (Complete July 2012)

Experience/SkillsHuman Resources; Employment Counseling, Conflict Resolution, Interviewing, Training Materials, Recruitment, General Programs & Policies, Management; Event, Crises, Personnel, Volunteer, Relationship, Information, Program, OperationsCommunications; Advocacy, Ombudsman, Public Relationships, Social Networking, Communication Materials, Public Speaking, Community Engagement & Relations, Networking

Employment Rhode Island Special Needs Resources, Founder (2013-Present)

Research and compile information, studies, news, resources, and more for those with disabilities or caretakers of Assist and interact with families seeking help, guidance, and information by utilizing amassed information or

tapping into a large network of stakeholders, organizations, and other parties to provide assistance to those in need Access, create, maintain, and update various social media tools such as; Tumblr, Facebook, Pinterest, and

Instagram

President and Founder, Puzzled Parents Southern New England (2012-Present)Social Networking and Communications Manager, Puzzled Parents Coast to Coast (2010-2015)

Create, manage, update and design blog, newsletter, and other social networking websites Community outreach, marketing, fundraising and event planning Plan and implement all phases of events and functions Design and publish marketing materials such as informational packets, brochures, and other informational

documents

Extraordinary Child, Director of Operations, Smithfield, RI (Volunteer ) (2013-2014) On a Zero budget created and implemented a plan to recruit interns and volunteers and in a three month time

frame that resulted in going from two part-time volunteers to a consistent staff of over 20 Managed all facility operations to ensure efficiency and safety compliance, including the design of Safety

Programs Maintained volunteer job results by coaching, counseling; planning, monitoring, and appraising job results Created, organized, and coordinated support groups, programs, educational forums, events, fundraisers, and social

hours Built and designed SOP's, instruction manuals, position descriptions and program plans Managed office operations and procedures, assigning and monitoring clerical functions Remained up to date on applicable local, state, and federal laws and regulations in the business and special needs

community Worked closely with the Executive Director and the Board to continue business operations and strategize future

needs including established marketing message, creating marketing plans, and revamping Business Plan

Heather Kennedy https://hkennedyportfolio.wordpress.com/ 2

Senior Recruiter, Gabriel & Associates, San Diego, CA - Remote (4/2010-2/2011) Recruited employees for temporary and contract work in the pharmaceutical and biotechnology industry Built applicant sources by researching and contacting community services, colleges, media, and internet sites;

providing organizational information, opportunities, and benefits; making presentations; maintaining and nurturing relationships

Determined applicant qualifications by interviews; analyzing responses, assessing personality traits; and comparing qualifications to job requirements

Arranged management interviews by coordinating schedules and evaluated applicants by discussing job requirements and qualifications with managers

Designed and managed company applicant database using Excel and OneNote

Human Resources Internship, Leukemia and Lymphoma Society, San Diego, Ca (2008 – 2008) Completed a complicated HR assignment that reduced annual costs by $22,780, details available in a published

report by reformatting and updating training manuals, action lists, and SOPs

Case Manager/ Crises Counselor/ Lead, Casa Pacifica, Camarillo, CA (2002 - 2007) Managed a team of 5 staff and 16 youths and maintained schedules Coordinated with mental health, social services, community agencies and upper management with treatment plans Compiled research to produce summaries, monthlies, and reports Assisted in creating new cottage program and guide book Trained 20+ new employees, tutored/counseled children of all ages, and served as youth advocate Managed and coordinated confidential correspondence, information and related materials between various

departments and individuals Held similar positions at other organizations from 1998-2016 working with adults and children

o Alternatives (MA) & Institute For Family Learning (MA) & Communities For People (RI)

U.S. Naval Ombudsman , VAW-117 Camarillo, CA (2005 – 2006) Communication and informational liaison for 300 + Military personnel and dependents Managed and disseminated classified, confidential, and unclassified information Designed and gave informational presentations Organized, planned and managed events; including pre & post deployment Represented and advocated for dependents and naval personnel in meetings and served as mediator Prepared, managed and supported dependents through emergency situations Developed and maintained contact, research, and reference data bases using Excel

Accomplishment Highlights

Founded a movement and charity event for K-12 students with disabilities Raised over $12,000 in four months, an accomplishment featured in National Mortar Board magazine, and local newspapers

Organized and orchestrated all details of a Special Needs Fair in five months that featured over 30 vendors In addition to winning many scholarships, was chosen to join SDSU Mortar Board Honor Society and won the

Dean award at a student symposium for a thesis written while an undergraduate. Currently Serving as Local Advisory Chair for Rhode Island (3 years) and serving on the Rhode Island Special

Education Committee (1 year)

Software and SkillsOneNote PowerPoint Excel WordOutlook Dreamweaver GoToMeetings GoogleDocs

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