HiPath 4000 V2.0

The Real-Time IP System for Medium-Sized and Large Enterprises

HiPath 4000 V2.0 is an innovative, state-of-the-art real-time IP system for a new level of quality in IP communication. This IP convergence platform not only combines the advan-tages of IP-based communication with circuit-switched communication system func-tions, it also offers higher levels of resiliency than anything you could ever have expected from basic TDM solutions. The HiPath 4000 V2.0 real-time IP system is the ideal commu-nication solution for medium to very large enterprises and groups.

HiPath 4000 V2.0● Hardware, software and features ● High Performance Gateways of the HG 3500 family● Distributed Architecture● Desktop Productivity● HiPath Mobile Office Portfolio● CRM Solutions● HiPath Common Application Platform● Branch Solutions● Upgrade/Conversion to HiPath 4000 V2.0● System Interfaces● Technical Data● Datasheets

with information on the products referred to in this document

Hardware, Software and Features

HardwareModular, stackable hardware for seam-less expansion With its modularity, the availability of sca-lable access points plus powerful networ-king support, HiPath 4000 V2.0 offers an ideal solution for an entire enterprise net-work - regardless of size and location re-quirements - and a perfect solution for seamless expansion.The heart of HiPath 4000 V2.0 is the HiPath 4000 communication server. This server is standard-based and consequently supports the direct integration of appropriate stan-dard server applications in the system. The new AP 3700 enables complete 19-inch sys-tem configurations to be created and imple-mented directly in the IT infrastructure.The HiPath 4000 communication server can be implemented and expanded in all confi-gurations, from the smallest to the largest. It supports up to 15 directly connected ac-cess points plus 83 IP-distributed access points. A maximum of 12,000 digital or IP subscribers can be supported in these con-figurations. Configurations with up to 100,000 users can thus be implemented wi-thout difficulty in networked systems.In addition, a duplex option is available for common control and redundant power sup-ply to increase the availability of the system. The modular structure of HiPath 4000 enab-les cost-effective duplex solutions to be rea-lized in small and mid-sized configurations as well.

Modular Software for Incre-mental GrowthHiPath ComScendoThe HiPath ComScendo software suite of-fers a full set of enterprise-class communi-cations features for the HiPath 4000 real-time IP system.

Basic features:● Call detail recording for outgoing, inco-

ming, internal, and cross-network traffic● Call journal for incoming and outgoing

calls● Operation with/without direct inward

dialing● Direct station selection key function● Release/block call waiting● Parallel ringing● Flexible call forwarding with enhanced

features such as different forwarding destinations for internal and external calls

● Call pick-up groups● HiPath 4000 Assistant for convenient ad-

ministration of the HiPath 4000 system● Integrated interface for innovative and

fast remote access

User features:● Redial● Speed dialing system/individual● Callback● Three-party/eight-party conference● Toggling● Do-not-disturb● Call waiting and prevention of call

waiting● Override and prevention of override● Hotline● Mobility features such as personal identi-

fication number (PIN), HiPath Relocate (relocates TDM subscribers from the ter-minal) and Mobile HFA (network-wide relocation of IP subscribers from the terminal)

● Connection of attendant consoles (e.g. AC4 or AC-Win)

● Executive/secretary functions● Executive new

Additional features for key sets, i. e. ter-minals with multi-line functionality:● Call bridging● Automatic/manual privacy● On-hook access to multiple lines at all

key sets ● Simultaneous hold of key lines● Exclusive and manual hold● LED and ringer cut-off● Line use indication● Recall

Trunk/networking features: Trunk / Networking allows the HiPath 4000 to be connected to or operated via the pu-blic network, and permits the HiPath 4000 to be connected with any communication system via private networks.Standard protocols and open interfaces are the key to evolving voice-centric switched networks to converged infrastructures. Hi-Path 4000 makes it possible to set up corpo-rate networks in one location, throughout Europe or worldwide by linking several sys-tems via dial-up and dedicated connections. Networking can be done via ISDN, ATM or IP - always with the full feature range of Cor-Net NQ. In selected countries, DPNSS1 is also available with the CorNet NQ-DPNSS1-Gateway.CorNet NQ is Siemens' standards-based sig-naling protocol for private network soluti-ons. CorNet NQ is aligned with the international QSIG private network protocol for all features that are common between the two protocols.CorNet NQ transmits Hi-Path 4000 features and central services th-roughout the entire infrastructure.

The most significant advantages of homo-geneous networking include the following:● Central administration with HiPath 4000

Manager● Use of central services (e. g. HiPath

Xpressions, central attendant services)● Enhanced voice features such as call

pick-up group, call park, directed call pick-up, call forwarding, callback on busy and callback no answer

● Charge-optimized use of the corporate network through least cost routing (LCR)– LCR ensures that the most economical

route is selected. Calls are kept within the HiPath 4000 network for as long as economically viable. On transfer to the dial-up network, the most favo-rable network provider is selected (break-in and break-out)

– Time-based routing to different carri-ers

– Central administration of all LCR data with HiPath 4000 Manager, local and network-wide administration of all outgoing, incoming and internal calls

● Use of integrated voice compression for digital dedicated lines

Call Detail Recording EnhancedCall Detail Recording Enhanced records ad-ditional detail for all call phases, durations and intervals for outgoing, incoming, inter-nal and call routing for all users including attendant console operators, pick-up groups and hunt groups. It also enables net-work-wide correlation of records and call paths.HG 3500 is a family of integrated IP gate-ways for seamless migration to an IP infra-structure. In addition to the range of functions offered by traditional platforms, this family can process voice and data con-nections over a single backbone, thereby re-ducing costs.Due to fact that software licenses are inde-pendent of the infrastructure used (analog, digital or IP), a major part of the investment is protected when moving forward in the di-rection of IP.

High Performance Gate-ways of the HG 3500 Family

HG 3530HiPath Feature Access HG 3530 provides HiPath Feature Access (HFA) for IP clients.The following clients are supported:● optiPoint 410● optiPoint 420● optiPoint 600● optiClient 130 V5.0HG 3530 provides a 10/100 BaseT IP net-work interface, supports overbooking of up to 240 IP clients and is available in two con-figuration variants (60 or 120 simultaneous connections).

HG 3550HG 4000 IP Trunking for Hi-Path 4000 HiPath HG 3550 provides IP trunking for Hi-Path 4000. As an integrated gateway it en-ables two or more HiPath 4000 systems to be networked cost-effectively over IP while retaining the full set of CorNet NQ features. The straightforward scalability of the HG 3550 IP trunking solution (up to 90 chan-nels per HG3550) means that this solution can be customized in line with individual corporate requirements and locations.HiPath HG 3550 drastically reduces network operating costs. A circuit-based dedicated private network may be replaced with an IP based network so that voice traffic is con-verged with data traffic over the IP network. Using G.729A and B voice compression re-duces the required bandwidth. Fax mes-sages can be transmitted with T.38 (Realtime Fax) or G.711 (Transparent Fax). Like HG 3530, HiPath HG 3550 does not re-quire an external gatekeeper because there is already a gatekeeper (Large Enterprise Gatekeeper or LEGK) integrated in the Hi-Path 4000 V2.0 system. For more information on IP trunking for Hi-Path 4000 refer to the relevant Datasheet.

Distributed Architecture

HG 3570/HG 3575 IP Dis-tributed ArchitectureHG 3570 and HG 3575 both support IP Dis-tributed Architecture.HiPath 4000 Distributed Architecture enab-les a large campus or even a multi-site con-figuration to be covered with a single HiPath 4000 system. IP Distributed Architec-ture refers basically to the facility for distri-buting access points ("shelves") over other locations and linking them via an IP infra-structure.

IP Distributed ArchitectureHiPath 4000 enables access points to be dis-tributed over an IP network. Stations connected to access points are tre-ated as if they were directly connected to the HiPath 4000.

Scalable CapacityHiPath 4000 supports up to 83 additional IP-distributed access points. This permits up to 12,000 digital or IP subscribers per sys-tem. Configurations of up to 100,000 sub-scribers are possible in networked systems.

Payload SwitchingIn HiPath 4000, call switching is not restric-ted to the central switching unit.● Connections between IP end points (IP

clients or IP gateways) are switched di-rectly in the IP network. Voice data can be switched here without an audible de-lay. Consequently, the bandwidth of the available IP network can be optimally exploited.

● TDM-based calls (analog or digital) within an IP-based access point are swit-ched with no delay in a local TDM-based matrix on HG 3575, offering a switching capacity of 256 channels.

Access Point Emergency ConceptThis concept involves survivability for IP-based access points. An AP 3700 IP can be equipped with an optional control unit, known as a "survivability unit". If the host system is not available or an IP connection cannot be set up to this system, the surviva-bility unit can take over control of its own access point and other access points that do not have their own control unit. The IP infra-structure between the access points must be intact for this to happen. However, it is also possible to set up a survivability unit for all (up to 83) AP 3700 IPs connected to a Hi-Path 4000 V2.0 system. This way, you achieve optimum security for all access points connected to the system.

Signaling and Payload SurvivabilityThe optional signaling and payload surviva-bility function guarantees the highest level of availability for a HiPath 4000 system with IP-based access points. The PSTN can be used as a backup network for both the sig-naling and payload path if the IP network fails or does not provide the quality required for voice. Payload Survivability uses standard PSTN trunk modules to access the PSTN. The Pay-load Survivability Path can also be selected automatically if all B channels in the IP net-work are in use.

Summary of Main Features● Single system

– Full HiPath 4000 feature set available for all subscribers distributed over IP

– Central administration for the entire distributed IP architecture

– Scalable, large capacity for HiPath 4000

– Up to 15 directly connected access points (AP 3300 or AP 3700)

– Up to 83 additional IP-based access points (AP 3300 IP or AP 3700 IP)

– Up to 12,000 digital or IP subscribers per HiPath 4000

– Up to 100,000 digital or IP subscribers in the HiPath 4000 network

● Distributed, scalable architecture with switching in – HiPath 4000 (traditional switching

matrix)– IP network – IP access points: (TDM-based: up to

256 B channels)● Resilience options for high availability

– Access Point Emergency concept (sur-vivability of IP access points): 40 IP-based access points per survivability unit, up to 83 AP 3700s with one sur-vivability unit each

– HG 3530 standby board– Signaling survivability– Payload survivability

● High voice quality (e.g. via embedded echo cancellation and IP payload switching)

● Management support (e.g. SNMP)● Bandwidth reduction option (G.729A

voice compression with 8 Kbps and si-lence suppression)

● Quality of service support via IP network by traffic prioritization– IEEE 802.1 p/q and– ETF DiffServ

● Maximum number of simultaneous B channels per HG 3570 and HG 3575 in the IP network: 90

Benefits● Reduction in network infrastructure ("IP

convergence") for – Investments,– Administration,– Carrier fees.

● Reduced administration and application costs due to:– Single system,– Central administration and applicati-

ons.● Larger scope for features and applicati-

ons (single system) ● Increased choices thanks to IP-based ac-

cess points with regard to– Number,– Scalability,– Resilience

● Leveraging the benefits of an IP infra-structure without sacrificing feature richness, availability and reliability.

Desktop Productivity

optiPoint 500

optiPoint 500 telephones and optionsThe design of the optiPoint 500 telephones allows fast and easy access to the HiPath 4000 features. The three dialog keys which, in conjunction with the display, facilitate in-teractive user prompts are characteristic of the operating principle. In addition, the key lamp principle visualizes the activated func-tions. The varied control functions are divided into submenus in a clear manner and can be read on the display. Moreover, the selection of the features can be initiated directly via the service key with a code. Important func-tions are individually saved under function keys. The following optional modules and add-on devices are available:

optiPoint 500 adapterSpecific workstation requirements can be satisfied quickly by supplementing the tele-phone with an innovative adapter concept. The simple installation and removal of diffe-rent adapters on the bottom of the telepho-ne allows additional devices (e.g., PC, fax devices, telephones, headsets) to be con-nected directly to the workstation.For more information on the optiPoint 500 adapter refer to the relevant Datasheet.

optiPoint 410 and 420The feature that particularly distinguishes the IP clients in the optiPoint 410 and 420 family is the customized range of models. A choice of five or four different telephone models respectively is available to suit all workstation requirements. Adapters and modules are available for fine-tuning confi-gurations. Whether you want a representa-tive executive telephone, a conference telephone or a simple wall telephone, all you have to do is make the necessary invest-ment.Every optiPoint telephone in the 410 and 420 family satisfies all the requirements of VoIP telephony. All models support Computer Telephony In-tegration (CTI).The connection to HiPath 4000 is imple-mented over the integrated HiPath HG 3530 gateway.In this scenario, telephones in the optiPoint 410 and 420 family operate like an opti-Point 500 and all HiPath 4000 features are available at the telephone.For more information on optiPoint 410 refer to the relevant Datasheet.

optiClient 130optiClient 130 is a computer-based map-ping of the HiPath 4000 system phone func-tionality. The connection to HiPath 4000 is implemented over the integrated HiPath HG 3530 gateway. optiClient 130 is a pure soft-ware-based solution. For more information on optiPoint 130 refer to the relevant Datasheet.

CTIA PC can be connected via the USB 1.1 inter-face with no adapter required. CallBridge TU is a TAPI service provider for CTI soluti-ons. It allows the telephones to communi-cate with the PC.The CallBridge for Data software replaces hardware components such as S0 cards or S0 adapters and turns the PC into a commu-nication platform for data communication.For more information on CallBridge TU and zu CallBridge for Data refer to the relevant Datasheets.

Attendant ConsolesThe attendant console is used by an atten-dant to set up internal or external calls. It may consist of either a simple attendant ter-minal or a PC workstation based on Micro-soft Windows (AC-Win). AC-Win can be used to access the electronic telephone di-rectory DS-Win. AC Win MQ permits both call handling with multiple queues and par-allel presentation of incoming traffic.For more infomation on on the AC 4 Atten-dant Console, the AC-Win Enhanced Atten-dant Console and the AC-Win MQ Enhanced Attendant Console refer to the relevant Da-tasheet.

HiPath 4000 ManagementHiPath 4000 Manager is the central ma-nagement platform for homogeneous Hi-Path 4000/Hicom 300 standalone systems and networks. As Element Manager, it is an integral component of the HiPath Manage-ment architecture. Together these provide a modular set of applications that can be tailored to the customer's needs:

● HiPath 4000 AssistantHiPath 4000 Assistant is included in the delivery scope of every HiPath 4000 system.

● HiPath 4000 Manager with Configuration Management (CM), Per-formance Management Networking (PM-N), Performance Management Enhanced (PM-E), Collecting Agent (COL), Applica-tion Programming Interface (API), SNMP Proxy Agent.

● HiPath Fault Management (HiPath FM) with gateways to HP OpenView/IBM Net-View/ARS (product from Materna)

● HiPath Accounting Management (HiPath AM)

● HiPath User Management (HiPath UM)● Directory-related applications: HiPath

DS-Win and HiPath DTBFor more information on HiPath 4000 Ma-nagement refer to the relevant Datasheet.

HiPath Mobile Office Portfolio

HiPath Xpressions

HiPath Xpressions EntryHiPath Xpressions Entry is a voice memory system for saving, checking and distributing voice messages over personal voice mailbo-xes. HiPath Xpressions Entry also features the most efficient audio text applications with its "automatic switching system" and the "automatic information and order ser-vice.

HiPath Xpressions Standard/AdvancedThis is a mobility sector application. This so-lution is based on a Unified Messaging sys-tem which, with the help of additional HiPath applications (for example HiPath Co-mAssistant or HiPath SimplyPhone for Out-look), can be transformed into a universal multimedia messaging engine for mobile and location-specific users. All users receive an individual multimedia box in which their e-mails, voice and fax messages are saved.For more information on HiPath Xpressions refer to the relevant Datasheet.

HiPath CorporateConnect, including Teleworking SolutionHiPath CorporateConnect is an innovative mobility solution which offers the "one-number service" and the HiPath 4000 com-munication platform's enhanced voice fea-tures for a company's mobile staff on and off the company premises.In addition, mobile communication is trans-ferred as much as possible to the company's existing communication infrastructure. This reduces mobile communication costs.The HiPath CorporateConnect teleworking client offers a home-office solution for in-stallation at a fixed workstation off the company premises. The teleworking client provides all standard HiPath 4000 telepho-ny functions on the user's home-office workstation.For more information on CorporateConnect and Teleworking refer to the relevant Data-sheets.

HiPath DeskSharing

HiPath DeskSharing is the HiPath 4000 communication platform's "hoteling" appli-cation. This application increases return on investment (ROI) by considerably reducing real estate costs.HiPath DeskSharing allows users who have not been allocated a fixed office to relocate their telephone for a matter or hours or days to a "temporary" workstation (desk or office).

HiPath Cordless EnterpriseHiPath Cordless Enterprise permits mobile cordless communication with the same ran-ge of user-friendly features as the optiPoint family. Its flexible system architecture and the use of digital radio transmission based on the DECT standard ensure a high degree of mobility within buildings and across wide-ranging campuses.For more information on HiPath Cordless Enterprise refer to the relevant Datasheet.

HiPath DAKS - Digital Alarm and Communication ServerHiPath DAKS allows effortless and extensive alerting, conferencing and informing and makes it possible to reach subscribers quic-kly. It uses the existing telephone infra-structure of the company and the public fixed and mobile networks.

Internet-controlled telephone confe-rencesTelephone conferences can now be defi-ned, booked, convened and controlled easi-ly and quickly from anywhere and by anybody on the Internet, and any browser can be used. For more information on HiPath DAKS refer to the relevant Datasheet.

HiPath ComAssistantHiPath ComAssistant offers rule and pres-ence management and CTI functionalities in a Web-based application combined with the HiPath 3000 HiPath 4000 communicati-on platforms and Hicom 300 H. This appli-cation's browser access and optional voice recognition (speech) options guarantee the user a high degree of mobility. This makes users more efficient and more productive when working together with customers and leads to greater profits and reduced costs.

HiPath SimplyPhone for Outllok / for Lotus NotesHiPath SimplyPhone for Outlook is a CTI ap-plication for workstations that uses MS Out-look as itsuniversal communication and organization tool. HiPath SimplyPhone ex-tends MS Outlook with convenient CTI fea-tures.HiPath Simply Phone for Lotus Notes offers the same functionality as HiPath Simply-Phone for Outlook integrated in Lotus No-tes/Domino.For more information on SimplyPhone for Outlook / for Lotus Notes refer to the rele-vant Datasheets.

HiPath Display Telephone BookThe HiPath Display Telephone Book allows digital telephones to access a central com-pany telephone directory and/or a central directory for particular departments or divi-sions (group directory). In addition any DTB user can set up a personal telephone book with up to 300 entries. Together with Hi-Path 4000 Manager the common directory database can be automatically updated on a daily basis from the central database of the HiPath 4000 Manager.For more information on HiPath Display Te-lephone Book refer to the relevant Data-sheet.

Directory Service DS-WinDS-Win increases the efficiency and the communication quality of the telephone switch by quickly forwarding incoming calls to the AC-Win attendant console or the op-tiPoint 500 workpoint. Through optional connection with the Outlook or Lotus Notes calendar, the operator can check whether the intended call recipient is currently pre-sent or absent. In combination with HiPath 4000 Manager, DS-Win is integrated in the single entry point concept for directory da-ta.For more information on Directory Service DS-Win refer to the relevant Datasheet.

CRM Solutions

HiPath ProCenterHiPath ProCenter is an essential component of the HiPath 4000 applications and provi-des optimum satisfaction for an extensive range of contact center requirements.Apart from the number of agents, the inte-gration of existing workflows and corporate processes plays a decisive role.Here, the benefits of an application are pro-portionate to the cost savings or features available. Normally, the combination of these two factors are the reasons for using HiPath ProCenter.The integration of e-mail and Web contacts paves the way to new communication opti-ons for the user. Skill-based routing is used to route calls to the most suitable agent. This allows customer calls to be processed in a much more targeted and efficient man-ner. At the same time, staff motivation is in-creased because the individual agents are given greater opportunities to use their spe-cific skills.CRM solutions let companies offer their cus-tomers e-commerce services that were not available with the traditional technology. Additional services are a good way for users to increase their business volumes.Another advantage is the integration of all multimedia contact center features in exis-ting corporate processes. Agents can pro-cess online operations more quickly by connecting to CRM modules (for example, SAP R/3, Siebel, Remedy).

HiPath ProCenter EntryHiPath ProCenter Entry complements the HiPath 4000 by ensuring that all calls are answered promptly and efficiently, and by providing a cost-effective basis for establi-shing call centers to handle higher volumes of incoming calls.For more information on HiPath ProCenter Entry refer to the relevant Datasheet.

HiPath ProCenter StandardHiPath ProCenter Standard further enhan-ces customer care with skills-based routing and media integration, enabling the signifi-cant business benefits that today’s call cen-ters demand.

HiPath ProCenter AdvancedIn addition to the functionality of HiPath ProCenter Standard, HiPath ProCenter Ad-vanced offers● Enhanced skill-based routing functions

(100 criteria per agent and 100 criteria per call) and

● Automatic management of outbound and callback campaigns to take advan-tage of agent idle time without impacting incoming caller transactions

For more information on HiPath ProCenter Advanced refer to the relevant Datasheet.

HiPath Common Appli-cation Platform

In conjunction with the HiPath Common Application Platform, HiPath 4000 provides enhanced standards-based interfaces for the connection of classic CTI and media ap-plications. HiPath CAP supports open inter-faces, enabling the use of a variety of third-party software to provide the best possible support for customer business processes.Standard TAPI, JTAPI or CSTA interfaces (in ASN.1 or XML format) are available for con-necting classic CTI applications. A high-per-formance signaling system supports simple automatic dialer utilities and customer-spe-cific call center applications.Media applications are first connected over TAPI 2.1 for signaling and a WAV API for voice. Additional interfaces will be suppor-ted in future. This will pave the way for the straightforward IP connection of applicati-ons, eliminating the need for special cards to handle S0 or S2M. The available media stream is harmonized between HiPath 3000, 4000 and 5000 which facilitates the use of media applications in mixed net-works.The HiPath Common Application Platform is a middleware solution within the HiPath ar-chitecture for Windows and Linux operating systems. Siemens proprietary applications (such as ProCenter, ComAssistant etc.) use this middleware, but it is also available for partner applications. The following units can be supplied:● HiPath CAP V2.0 Server Software, the CD

features all programs, a complete set of documentation, and the software deve-lopment kit with a detailed description of the interfaces and individual tools

● HiPath CAP V2.0 Entry Clients with rest-ricted CTI functionality (make call only)

● HiPath CAP V2.0 Standard ClientsClients for operating a CTI application wi-thout call center functionality

● HiPath CAP V2.0 Advanced Clients for operating a CTI application with call cen-ter functionality

HiPath 4000 V2.0 is supplied in a package with HiPath CAP V2.0 and Entry Clients. The number of clients is not limited and only de-pends on the size of the configuration orde-red. Consequently, an automatic dialer can be used at every workstation without the need for CAP licenses.

Branch Solutions

HiPath TradingHiPath Trading is one of a new generation of trader systems with an innovative ar-chitecture, ergonomic user interface and

excellent networking features that give banks, exchanges, traders and brokers a de-cisive competitive advantage. HiPath Tra-ding is a software-based trading system that is integrated in HiPath 4000. For more information on HiPath Trading re-fer to the relevant Datasheet.

HiPath Hotel AdvancedHiPath Hotel Advanced is an intelligent communication solution that brings HiPath 4000 performance to the hotel front office. HiPath Hotel Advanced is aimed at hotels that already have a conventional front of-fice system and which require a link to a communication system. These may be eit-her individual hotels or hotels belonging to a chain.For more information on HiPath Hotel Ad-vanced refer to the relevant Datasheet.

Busy Lamp Field (BLF-Win)The Busy Lamp Field (BLF-Win) is an applica-tion for the PC-based attendant console AC-Win. The permanent availability of the cur-rent status of the extensions enables more qualified and faster call handling for inco-ming calls. This avoids unnecessary waiting periods for the caller, which may occur be-cause of busy subscribers or messaging sys-tems.

Upgrade/Conversion to HiPath 4000 V2.0HiPath 4000 provides "future-proof" conver-gence architecture for IP-based business communication and provides with nume-rous applications an essential basis for opti-mizing business processes. HiPath is evolutionary and offers an individual, step-by-step path into IP-based enterprise com-munication. One objective of the HiPath strategy is to preserve and protect legacy in-vestments and workflows. By introducing HiPath 4000 V2.0, we are enabling smooth and affordable migration to a real-time IP system. Thus HiPath 4000 V2.0 is the consistent in-tegration of Hicom 300 E/H into the HiPath strategy. There are three options for conver-ting existing HiPath 4000 V1.0, Hicom 300 and Hicom 300 E / H systems.

Upgrade of HiPath 4000 V1.0 Systems HiPath 4000 V1.0 systems can be upgraded by simply upgrading the existing software to HiPath 4000 V2.It may be necessary to upgrade certain ap-plications to the latest version. For most ap-plications, it is sufficient to upgrade HiPath CAP to the latest version. HiPath 4000 Ma-nager V1.0 (if used) must be upgraded to HiPath 4000 Manager V2.0. Obsolete hard-ware components should be replaced. An upgrade to HiPath 4000 V2.0 is suppor-ted for the following HiPath 4000 V1.0 sys-tems: ● HiPath 4300 V1.0● HiPath 4500 V1.0

Conversion of Hicom 300 E/H SystemsThe conversion of Hicom 300 E / H systems means that hard disk and processor cards have to be replaced. A magneto-optical dri-ve will be delivered with all HiPath 4500 systems (optional for HiPath 4300 sys-tems).Operating software and applications have to be upgraded to the latest version, and the HDMS must be upgraded to HiPath 4000 Manager V2.0. Obsolete hardware components should be replaced.Conversion to HiPath 4000 V2.0 is suppor-ted for the following Hicom 300 E/H hard-ware platforms. ● Hicom 330 E V1.0 to V3.0/V3.1 ● Hicom 350 E V1.0 to V3.0/V3.1● Hicom 330 H V1.0● Hicom 350 H V1.0

Conversion of Hicom 300 SystemsTo protect your investment, your existing system will be converted to HiPath 4000 V2.0. For more information and individual offers, please contact your regional sales partner. Conversion to HiPath 4000 V2.0 is supported for all hardware platforms from Hicom 300 V3.1 through V3.6: ● Hicom 340, 370, 390 and 391, cabinet

configuration● Hicom 332 to 392, compact hardware● Hicom 323 to 353, compact hardware

System Interfaces

Trunks● S0 (Basic Rate Interface)

Four wire access to the ISDN network.– 2 user channels of 64 Kbps each– 1 signaling channel of 16 Kbps:

Transmssion speed of 144 Kbps– ETSI-ISDN (DSS1)

● S2 (Primary Rate Interface)Four-wire access to the ISDN network.– 30 user channels of 64 Kbps– 1 signaling channel of 64 Kbps– Transmission speed of 2048 Kbps– ETSI-ISDN (DSS1) – DPNSS1 in selected countries

● AnalogAll analog trunks (main station interface/pulse signaling system) are supported.

● Integral Service Platform– transport and network protocol TCP/IP– asynchronous protocol PPP– file transfer protocol FTP– Web protocol HTTP– V2.4 asynch/synch access– access via Ethernet or fast modem

Networking Interfaces● S0/S2

The following protocols are supported: CorNet N, CorNet NQ, QSIG, PSS1, E&M, CAS, MFC)

● Analog Various protocolsThe following protocols are supported: CES (Circuit Emulation Service), CorNet NQ, QSIG

● IP Ethernet with HG 3550:10/100 BaseT; G.711und G.729A/B, Cor-Net NQ

User Interfaces● UP0/E

Twin-wire interface for connecting opti-Point 500 telephones and attendant consoles

● IP Ethernet with HG 353010/100 Base BT; G.711, G.723 and G.729A/B

● S0busS0 connection for ISDN terminals, e.g. ISDN PC, ISDN fax (group 4). S0 bus con-nection for up to 8 ISDN terminals

● a/b connection for analog terminals and equipment for voice, fax, videotext and data services, for example, standard tele-phones (such as euroset, Gigaset), coin or card telephones and other devices (e.g. answering machines, telephones, loudspeakers, paging systems, dictation and announcement equipment).

The following user interface continues to be supported:● U2B1Q

Environmental operating conditions

A "buffered" 48-volt direct current power supply can also be used.

Dimensions (W x H x D in mm) & Weight

Air temperature in operation (air cooling) +5 °C bis +40 °C

Relative air humidity max. 85%

HiPath 4000440 x 170 x 300

max. 13 kg

HiPath AP 3300 773 x 645 x 515 max. 30 kg

HiPath AP 3700 440 x 445 x 433 max. 25 kg

HiPath 4000 Stack(Basic System + 3HiPath AP 3300)

773 x 1845 x 515 max. 180 kg

HiPath AP 3300 IP 773 x 645 x 515 max. 30 kg

HiPath AP 3700 IP 440 x 445 x 433 max. 22 kg

Power Supply Voltage

Compliance

Single Phase 100 V - 240 V

Three Phase 190 V / 400 V

Safety EN60950

EMC Emmission EN55022 Class A

EMC Immunity EN55024 and EN1000-6-2

Technical Data

Variant Numberof direct connected Access Points

Numberof IP distributed Access Points

Numberof digital/IP subscribers

HiPath 4000 up to 15 up to 83 up to 12,000

© Siemens AG 2004 • Siemens Communications Hofmannstr. 51 • D-81359 München

Reference No.: A31002-H3100-A200-2-7629

The information provided in this document contains merely gen-eral descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An ob-ligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. The trademarks used are owned by Siemens AG or their respective owners.

Datasheets with further information on products mentioned in this document

Product Order number

HG 3550 IP Trunking for HiPath 4000 A31002-G2500-A170-*-7629

optiPoint 500 A31002-H8400-A100-*-7629

CTI● CallBridge TU● CallBridge for Data

A31002-G9500-A130-*-7629A31002-G9500-A140-*-7629

optiPoint 410 A31002-H1000-A500-*-7629

optiClient 130 A31002-A2000-B260-*-7629

Attendant Consoles● AC 4 Attendant Console● AC-Win and AC-Win MQ, Enhanced Attendant Consoles

for HiPath 4000 4000 and Hicom 300 E/H

A31002-G4100-A120-*-7629A31002-G4100-A150-*-7629

HiPath 4000 Management A31002-H3300-A100-*-7629

HiPath Xpressions A31002-S2300-A100-*-7629

HiPath CorporateConnect, including Teleworking Solution● CorporateConnect● Teleworking

A31002-H2400-A270-*-7629A31002-G3000-A120-*-7629

HiPath Cordless Enterprise A31002-G2100-A210-*-7629

HiPath DAKS - Digital Alarm and Communication Server A31002-S1700-A150-*-7629

HiPath SimplyPhone for Outlook / for Lotus Notes● HiPath SimplyPhone for Outlook● HiPath SimplyPhone for Lotus Notes

A31002-X7000-A210-*-7629A31002-X7000-A200-*-7629

HiPath Display Telephone Book A31002-S3500-A100-*-7629

Directory Service DS-Win A31002-G6600-A100-*-7629

HiPath ProCenter● HiPath ProCenter Entry● HiPath Xpressions Standard/Advanced

A31002-H2400-A210-*-7629A31002-H2400-A220-*-7629

HiPath Trading A31002-G9100-A100-*-7629

HiPath Hotel Advanced A31002-E1300-A210-*-7629

Our strengths - Your advantages

Siemens is known worldwide as a trailblazer in the advancement of information and communication technologies. No other company offers such a comprehensive and innovative product portfolio.

Regardless of the communication technolo-gy you are using now or aim to use in the fu-ture, Siemens has exactly the solution you need.

www.siemens.com/hipath