hipaa myths: how much do you know? common myths debunked & explained

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855.85HIPAA www.compliancygroup.com Industry leading Education Certified Partner Program For Today Please ask questions Todays Slides http://compliancy-group.com/slides023/ Upcoming & Past webinars: http ://compliancy-group.com/webinar/ Get Involved #cgwebinar September 23 - Omnibus Celebration October 21 - Top 5 Compliance tools November 13 - Human Resources issues for todays medical practitioner

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HIPAA is a complex law with many ins and outs that requires a thorough understanding of the law and regulations. The complexity has given rise to numerous myths about what HIPAA actually does. To avoid creating unnecessary issues and frustration, hear about common issues that others encounter and learn how HIPAA will actually work in each circumstance. A good understanding of HIPAA will enable better compliance and make everyone happier.

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Page 1: HIPAA MYTHS: HOW MUCH DO YOU KNOW? COMMON MYTHS DEBUNKED & EXPLAINED

855.85HIPAA  www.compliancygroup.com  

Industry leading Education

Certified Partner Program For Today

•  Please ask questions

•  Todays Slides http://compliancy-group.com/slides023/

•  Upcoming & Past webinars:http://compliancy-group.com/webinar/

Get Involved

#cgwebinar

•  September 23 - Omnibus Celebration

•  October 21 - Top 5 Compliance tools •  November 13 - Human Resources issues for todays medical practitioner

Page 2: HIPAA MYTHS: HOW MUCH DO YOU KNOW? COMMON MYTHS DEBUNKED & EXPLAINED

HIPAA MYTHS: HOW MUCH DO YOU KNOW? COMMON MYTHS DEBUNKED & EXPLAINED

Matthew Fisher, Esq. Mirick O’Connell DeMallie & Lougee, LLP

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WHAT IS HIPAA?

§  Need brief introduction first §  May begin to answers myths, but always useful

to have basic background

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HIPAA: OVERVIEW

§  Many implications, but most important are regulating privacy and security of protected health information (PHI) •  Privacy – addresses use and disclosure •  Security – addresses storage and transmission

n  Consider statute and implementing regulations ¨  1996 - Originally enacted ¨  2009 - Significantly modified by HITECH ¨  2013 - Final Rule implementing HITECH published

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HIPAA: WHO IS SUBJECT?

§  Covered Entities •  Health Care Providers (meeting certain conditions) •  Health Insurers •  Health Care Clearinghouses

§  Business Associates •  Any entity that assists with or performs functions for a

covered entity for any activity regulated by HIPAA •  Very broad (e.g. law firms)

§  Subcontractors of Business Associates

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HIPAA: WHAT DOES IT COVER?

§  “Protected Health Information” or “PHI” §  Term of art defined by statute and regulations §  If not PHI, then not covered by HIPAA

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HIPAA: PRIVACY RULE

§  General Purpose – regulates “use” and “disclosure” of PHI by “covered entities” and “business associates” •  Allows for certain, limited uses and disclosures without

requiring authorization •  Others require notice to and/or authorization from the

patient §  Imposes numerous compliance requirements on

entities (e.g. tracking, reporting, training)

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HIPAA: SECURITY RULE

§  General purpose – creates standard security measures for the protection of PHI that is created, received, used or maintained by covered entity

§  Includes various technical requirements and specifications

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HIPAA: BREACH NOTIFICATION RULE §  General purpose - requires notification if a

“breach” of PHI occurs •  Applies to a breach by any entity handling PHI •  Final rule claimed to create an objective standard, but

still has subjective elements •  Presumption of a breach, breaching entity must prove

why notification is not needed §  Increasing exposure to enforcement actions by

Office of Civil Rights (OCR)

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THE MYTHS

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GENERAL MYTHS

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MYTH #1

§  Healthcare providers are prevented from sharing protected health information with a patient’s family members and caregivers.

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MYTH #1 EXPLANATION

§  FICTION §  Providers are permitted to share information with

family members and caregivers in certain circumstances

§  Patient can impact through specific authorization or denial

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MYTH #2

§  Only a patient or the patient’s personal representative may obtain a copy of that patient’s medical record.

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MYTH #2 EXPLAINED

§  FICTION §  Many permissible uses and disclosures §  Do not always need permission

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MYTH #3

§  HIPAA prevents providers and patients from communicating by email.

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MYTH #3 EXPLAINED

§  FICTION §  Any information may be sent by email §  May need to implement certain protections §  Providers should send as instructed by patient

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MYTH #4

§  Providers are obligated to provide a patient their entire medical record upon request.

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MYTH #4 EXPLAINED

§  FICTION §  Certain parts of a record may be exempt from

disclosure – often mental health information §  State law may influence – must be reviewed in

addition to HIPAA

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MYTH #5

§  HIPAA protects all protected health information no matter who is in possession of it.

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MYTH #5 EXPLAINED

§  FICTION §  Only “covered entities” and their “business

associates” must comply with HIPAA §  Context in which protected health information is

held important for determining obligations

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MYTH #6

§  HIPAA obligates providers to correct any errors that may be in an individual’s medical record.

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MYTH #6 EXPLAINED

§  FICTION §  Individuals have the right to request

amendments §  Request does not guarantee change will be

made

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MYTH #7

§  Your medical records will not impact your credit score or credit generally.

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MYTH #7 EXPLAINED

§  Partial FACT §  The record itself does not impact an individual’s

credit §  However, failure to pay for medical treatments

can be reported to credit agencies

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MYTH #8

§  Protected health information cannot be sold or used for marketing.

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MYTH #8 EXPLAINED

§  Partially FACT §  HIPAA limits when protected health information

can be used for marketing purposes without authorization

§  However, de-identified data is not subject to restrictions

§  Certain, limited marketing also allowed as of right

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MYTH #9

§  HIPAA requires patients to consent to the sharing of protected health information by providers.

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MYTH #9 EXPLAINED

§  FICTION §  Uses and disclosures for “treatment” purposes

are allowed without requiring an individual’s consent

§  Transfers between providers occur without patient involvement

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MYTH #10

§  HIPAA prevents an individual’s family member from picking up the patient’s prescriptions.

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MYTH #10 EXPLAINED

§  FICTION §  A family member can pick up prescriptions,

medical supplies, x-rays and other similar forms of protected health information

§  Allowed if providers determines in patient’s best interests

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MYTH #11

§  Patients can sue providers for HIPAA violations.

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MYTH #11 EXPLAINED

§  FICTION §  There is no private right of action under HIPAA §  Only the federal or state government can sue to

enforce HIPAA

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BUSINESS ASSOCIATE MYTHS

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MYTH #12

§  A healthcare provider or covered entity can never be a business associate to another covered entity.

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MYTH #12 EXPLAINED

§  FICTION §  Need to evaluate what function is being

performed §  For healthcare services, exempted §  If perform billing, data analysis, data storage or

other functions can be a business associate §  Review definition

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MYTH #13

§  A cloud data storage company is not a business associate because all the company does is store my information.

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MYTH #13 EXPLAINED

§  FICTION §  The Omnibus Rule changed the rules and

expanded who is a business associate §  Entities that maintain protected information are

business associates §  Determination is not about access §  Only “conduits” outside requirements

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MYTH #14

§  I’ve been using a new business associate agreement for all arrangements since September 23, 2013, I’m all set and do not need to review any previously existing agreements.

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MYTH #14 EXPLAINED

§  FICTION §  Primary compliance date was September 23,

2013 §  BUT, then current agreements need to be

replaced by September 22, 2014 §  Review now to ensure all business associate

agreements conform to new requirements

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MYTH #15

§  A covered entity must get every business associate to sign a business associate agreement.

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MYTH #15 EXPLAINED

§  FACT, but . . . §  Regulations require covered entity to have

business associate sign §  What if business associate refuses? §  Arguably can make reasonable efforts §  Business associate’s status not driven by

agreement, but regulatory definition

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MYTH #16

§  Now that business associates may be directly liable for breaches, covered entities are off the hook.

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MYTH #16 EXPLAINED

§  FICTION §  Even if a business associate is the cause of a

breach, a covered entity’s patients still harmed §  Covered entities also have obligations to review

and oversee actions of business associates

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HEALTH IT RELATED MYTHS

Page 46: HIPAA MYTHS: HOW MUCH DO YOU KNOW? COMMON MYTHS DEBUNKED & EXPLAINED

MYTH #17

§  HIPAA will control and regulate all mobile health apps.

Page 47: HIPAA MYTHS: HOW MUCH DO YOU KNOW? COMMON MYTHS DEBUNKED & EXPLAINED

MYTH #17 EXPLAINED

§  FICTION §  Never forget, context determines when HIPAA

applies §  How will a mobile health app be used §  Who is collecting the data and why

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MYTH #18

§  A covered entity has a bring your own device policy in place, all concerns have been addressed.

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MYTH #18 EXPLAINED

§  FICTION §  When was the BYOD policy prepared and what

is in it? §  Have all circumstances been addressed. §  Pay attention to New York and Presbyterian

Hospital and Columbia University settlement

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MYTH #19

§  Small practices are less complex than larger organizations and do not have the same security concerns, so a risk analysis is not necessary.

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MYTH #19 EXPLAINED

§  FICTION §  Conducting a risk analysis is a required element

under the Security Rule §  No exceptions §  Necessary to help with development and

implementation of security policies §  Once not enough either

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ONE FINAL MYTH

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MYTH #20

§  HIPAA can be used as an excuse to deny access to information or otherwise restrict what individuals may do.

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MYTH #20 EXPLAINED

§  FICTION §  Oftentimes, HIPAA is improperly cited as a

reason to deny a request §  Examples:

•  Parent cannot accompany their children •  Visitors must leave a hospital room after a certain

time •  Offices cannot announce patient names in the waiting

room

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QUESTIONS?

Page 56: HIPAA MYTHS: HOW MUCH DO YOU KNOW? COMMON MYTHS DEBUNKED & EXPLAINED

www.compliancy-­‐group.com    

855.85  HIPAA    (855.854.4722)  

The Guard: •  Intelligent web based solution designed by auditors. •  Used by over 1,000 Covered Entities and Business Associates •  Quickly and cost-effectively Achieve, Illustrate and Maintain

HIPAA, HITECH, and Omnibus Compliance. •  HIPAA Audit Guarantee   Features •  Training, Policy & Procedure Templates Included •  Business Associate Management •  Document & Version Control •  Training & Attestations Tracking •  HIPAA Coaches to Assist every step of the way

HIPAA Education Series sponsored by:

Page 57: HIPAA MYTHS: HOW MUCH DO YOU KNOW? COMMON MYTHS DEBUNKED & EXPLAINED

CONTACT INFORMATION

Matthew Fisher Mirick O’Connell 100 Front Street

Worcester, MA 01608 (508) 791-8500

[email protected] @matt_r_fisher