hilton metropole hotel, brighton 3 - 6 february 2019 · conference programme 2019 (all plenary...

Association of Electoral Administrators

Annual Conference 2019

Hilton Metropole Hotel, Brighton3 - 6 February 2019

electoral servicesote

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Conference Programme 2019(All Plenary Sessions to be held in the Oxford Suite)

Sunday 3 February 2019

Time Session Chairman & Speakers

From 15:30 Registration in the Sussex Lounge

16:30 to 18:00 Opening of Exhibition in Cambridge and Durham Rooms

18:00 to 19:00 Conference Opener – Making the Invisible Visible!Chairman: Andy TiffinSpeaker: Maria Paviour

19:30 Supper - Regency Room

Monday 4 February 2019

Time Morning Sessions Chairman & Speakers

8:30 Visit Exhibition in the Durham and Cambridge Rooms

9:15 to 10:45 Workshops

10:45 to 11:15 Coffee in the Durham and Cambridge Rooms

11:15 to 11:45 Keynote Speech from the Minister for the ConstitutionChairman: Peter StanyonSpeaker: Chloe Smith MP

11:45 to 12:30 Access to the Register – Interactive PlenaryChairman: Bill Crawford OBESpeaker: Richard Harris

12:30 to 13:30 Lunch in the Durham and Cambridge Rooms

Monday 4 February 2019

Time Afternoon Sessions Chairman & Speakers

13:30 to 14:00 Voter ID and Securing Democratic ProcessesChairman: Gina ArmstrongSpeakers: Mark Hughes

Will Harvey

14:00 to 14:45 Polling Station Accessibility – from the Voters’ Perspective

Speakers: Paul Docker OBEMarie Chadwick, RNIB Rob Holland, Royal Mencap SocietyCharlotte Thomson, Harrow Mencap James Taylor, Scope

14:45 to 15:15 Tea in the Durham and Cambridge Rooms


17:00 to 17:30 Fringe Meeting: Jisc (Hall 4)Chairman: Paula HunterSpeaker: Josh Howlett

17:00 to 17:30 Fringe Meeting: Demonstration by Gov.UK/notify (Stanmer)Speakers: Sacha Zarb

Olivia Walicki

17:30 Close


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Conference Programme 2019 - continued(All Plenary Sessions to be held in the Oxford Suite)

Tuesday 5 February 2019


8:30 Visit Exhibition in the Durham and Cambridge Rooms

9:15 to 10:00 Canvass ReformChairman: Peter StanyonSpeaker: Sarah Ling

10:00 to 10:30 Building our Democratic Engagement toolbox for the future Speaker: Emma Smith

10:30 to 11:00 Coffee in the Durham and Cambridge Rooms


12:30 to 13:30 Lunch in the Durham and Cambridge Rooms

Tuesday 5 February 2019

Time Afternoon Sessions Chairman & Speakers

13:30 to 14:15 Engagement

Chairman: Peter StanyonSpeakers: Surinder Singh

Mark PritchardSusan Findlay

14:15 to 14:45 Interactive Plenary - The Parliamentary Boundary Review Speaker: Peter Stanyon

14:45 to 15:15 Tea in the Durham and Cambridge Rooms


16:45 Close

Wednesday 6 February 2019


9:30 to 9:45 AGM Chairman: Andy Tiffin

9:45 to 11:00 Interactive Plenary – Help! The legislation is not clearSpeakers: Laura Lock

Rob Curtis

11:00 Close of Conference Speaker: James Stevens

(Programme subject to change)

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Chairman’s WelcomeRising to the Challenge, whatever that may be.

Welcome to Brighton and your 2019 AEA Conference.

Before I started writing the forward to this year’s brochure I looked at previous years for inspiration. It has been a tradition to have a retrospective look back over what has usually been a challenging 12 months, with us all making it through, despite the odds. Themes referenced over the last few years have included dealing with the introduction of IER, a snap General Election and a couple of Referendums.

Now the last year has possibly been a little bit more unusual. The year started somewhat predictably, with many of us delivering elections in May but there was one political issue that came to dominate the latter half of 2018. It’s an issue that has made this welcome so challenging to write. That issue was and is Brexit. As I sit and type these words, it is the end of November and I have no idea what will

happen in the last two months of 2018 nor how significant it will be when the electoral history of 2018 is written. Back when I wrote this, remember all of the following were true:

• The Prime Minister was Theresa May*

• The Leader of the Opposition was Jeremy Corbyn*

• There had been no vote on the EU exit treaty in Parliament*

• A second Referendum was not going to be held*

• We were set to leave the EU on 29th March 2019*

• The most recent General Election had been in June 2017*

You might like to spend a few moments between plenaries bringing my little list of events up to date.

Whilst I have no idea about what actually happened, we will of course all have lived through it and what I do know is that AEA members will have dealt with everything in a professional, calm and assured manner. Just as everyone had expected. Well done for making it through.

In many ways attending Conference is like a collective insurance policy. We attend and then we can access a range of tools, training and support that help us rise to any challenges that we might face.

During Conference you will see the influence that the AEA has reflected in the range of speakers that want to come and talk to you.


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You’ll recognise, through the presentation of Certificates and Diplomas, the value that we place as a profession on studying and qualifications. I’m also really pleased to welcome current students as well as first time attendees to Conference who are benefiting from the discounted rates introduced this year.

Whilst in the workshops you will receive high quality training from AEA accredited trainers and the best external partners.

Each of those highlights is a reason alone for attending. But Conference is much more than the sum of those things. It also offers you the opportunity to build and maintain a network of contacts and friends that can be a vital support in our roles.

When I started in elections, I had no knowledge of what we did and found the whole electoral process daunting. After my first election I wanted to quit. Fortunately, I‘d been introduced to Southern Branch and it was the members there who made sure that if I needed anything, I had a group of people I could call on. Those colleagues have in many cases become close friends and ones that I still call on to help. My experience isn’t unique.

So for all members who are attending, from the new to the more experienced, make good use of all your time at Conference. From the people you meet, the new friends that you make, to the old friends that you see again, those bonds will get you through the hardest and most challenging of times like we have just had (or may not have had) over the last 12 months. This availability of mutual support is one of the things that makes our profession so special.

This Conference marks the end of my term of office as Chair of the AEA. I have been honoured to represent our Association and would also like to thank Lea Goddard; the immediate Past Chair who stands down this year from the Board of Directors. I appreciate his personal support and I hope we all recognise the contribution that he has made to the AEA. After Conference closes the position of Chair will pass to Rob Curtis and I know that he will bring his own unique approach to the role.

I also wanted to pass on my thanks to all of the staff of our organisation who work so hard to make sure that administration of the Association and this Conference is first class. I also want to recognise the enthusiastic and positive start that Peter and Laura have brought to their new roles. Finally, my thanks to Southern Branch for all the work they have done on the Social Programme.

Enjoy Brighton, you deserve it (after the last 12 months you’ve had/next few months you will have to come).*

*update/change as required by the passing of time

Andy TiffinChair

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Chief Executive’s ForewordI am delighted to welcome you to Brighton and the Association’s 32nd Annual Conference.

Saying that fills me with an enormous sense of pride. Can any of those enlightened individuals who attended the inaugural meeting in Leeds in October 1987 truly have believed that 32 years later, the AEA would have developed into the highly respected organisation that it is today, recognised for its professionalism, knowledge and expertise?

To be Chief Executive of the organisation is therefore a great honour and privilege. Nearly a year into the job, I am acutely aware of the responsibilities vested in me in ensuring that the AEA continues to evolve in ways that best serve its members. You have my personal guarantee that I will do all in my power to build on the legacy I inherited a year ago.

In doing so, I would like to place on record my thanks and appreciation to all of the AEA’s staff, who work tirelessly behind the scenes, to the AEA Board members, who act as both guardians of the company and representatives of their branches, and

our elected officers … Andy Tiffin, Rob Curtis and Lea Goddard … who have committed so much of their own time over the last year, providing support, challenge and a sense of realism to all that we do.

Much has happened in the electoral world since last year’s Conference in Blackpool and there is much more to come. A significant amount of time has been spent in and out of meetings discussing issues such as canvass reform, electoral integrity, the accessibility of electoral processes, EU exit, overseas electors, student registration, fees and charges, anonymous electors … the list goes on!

It is unlikely that 2019 will be any quieter! We will however continue to do all in our power to ensure that the challenges faced by electoral administrators are properly considered alongside the needs of electors and other key stakeholders. There will be occasions where we disagree with the approach our partners wish to take, which may make for uncomfortable and challenging debates, but that will not stop us from doing all we can to ensure that the administrative and personal implications are properly examined and positively addressed.

There has been plenty going on internally as well. This last year has seen us commencing a wide-ranging review of the ways in which the AEA serves its members. The Branch Round Table held in May 2018 acted as an important catalyst, challenging us all to consider exactly how the Association should continue to evolve in order to improve. That process will continue for the foreseeable future … and the involvement of all members in the development of the AEA as both a membership organisation and as a business is essential. Please do not hesitate to contact me or my Executive Director colleagues to share your hopes, fears, concerns, aspirations, suggestions … anything you feel will help us to shape the AEA as an even better organisation, one we can all be proud to be a part of.

Annual Conference is our showpiece event. I am sure you will find the next few days interesting, useful, challenging and thought provoking in equal measure. They will also be fun! Embrace the opportunities that Conference brings … the contacts you make over the next few days will prove invaluable in the years ahead.


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A great deal of work goes into successfully delivering such events and I would therefore like, on behalf of everyone attending, to place on record our collective thanks to Laura Lock, Bill Crawford, James Stevens, Sue Bedford, Richard Harris, Tasha Davis and the Sunderland team, without whom none of this would have happened.

I must also place on record my thanks to all of our guest speakers and to the Minister and her officials for travelling to be with us.

Special mention has to go to the workshop leaders, who have spent a significant amount of time preparing their extremely informative and thought-provoking sessions. Having delivered workshops in the past, I know how difficult it is; how much time it takes; and how much responsibility is placed on their shoulders.

Last but not least, thanks are due to our commercial colleagues, who are once again extending invaluable support through taking up exhibition space and providing sponsorship. Please take time to visit the exhibition to renew old acquaintances and build some new ones.

In conclusion, I reiterate my thanks to you. The AEA is such a special organisation because of you, individuals who have extremely high professional standards and are selfless in their determination to deliver democracy with little regard to personal cost.

As an organisation, we punch above our weight; we are held in high esteem by our partners; our views are sought from the mundane through to the outlandish; we are respected.

In short, I am proud to be your Chief Executive. I look forward to meeting as many of you as is humanly possible over the next few days … don’t be shy, come and say hello.

But most of all, enjoy Conference 2019.

Peter Stanyon Chief Executive

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1. Conference Opener – Making the Invisible Visible!In this inspiring session, Maria Paviour, registered psychologist, will share her unique and ground-breaking research and personal story that demonstrates how to lift the lid behind the science of stress and put you in the driving seat of your own brain. This session will help you to understand that you can learn to control your levels of stress, and how you respond to stress, even during an election!

Maria Paviour (Maria Paviour Company Ltd )

Maria Paviour B.ed (hons), Principal Practitioner MABP Occupational Practitioner Psychologist (Reg no. PYL 29552)

For over 25 years Maria has studied human psychology, biology and neuroscience, focusing on the importance of engaging employees and gaining employee commitment.

Maria’s innovative use of technology resulted in three UK Government and EU awards for measuring and managing stress at work.

Building on this technology and using evidence based research from the last ten years, Maria has developed her flagship tool – CARI™ - giving clients the ability to drill right down into the key aspects of wellbeing and emotional engagement at work. CARI™ provides revealing insights into the barriers that stop your employees from engaging in the workplace.

She’s published three books on neuroscience and leadership, and grown a team of coaching professionals, schooled in her own ‘NeuChem®’ methodology. Harnessing body and mind for better workplace wellbeing.

Maria heads up an occupational psychology consultancy, based at the Innovation Centre at the University of Sussex. The Maria Paviour Company specialise in coaching and leadership development, through emotional engagement and wellbeing at work.

Maria is a top international influencer, speaker and facilitator on organisational and strategic resilience

[email protected] 934136

Plenary Sessions

Andy Tiffin (Chairman AEA and Elections & Registration Manger, Hart District Council)

Prior to joining local government Andy worked in the banking sector. After seeing the financial “writing on the wall”, he naively leapt into what he thought was the sleepy world of elections. Six months later his first experience of running a poll was at the combined European and Local Government election in 2004 where just surviving seemed an over ambitious expectation. He did however manage to avoid a petition, despite not really knowing what he was doing.

He grew up in Northumberland and now works at Hart District Council in Hampshire. In the past he's been Chair of Southern Branch, a Board Member since 2012 and has sat on the Electoral

Commission’s Elections, Referendums and Registration Working Group. He is also Deputy Monitoring Officer for his authority.



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2. Keynote Speech from the Minister for the ConstitutionThe Minister, Chloe Smith MP, Parliamentary Secretary (Minister for the Constitution) will be in attendance to give the Conference’s keynote speech.

Chloe Smith MP (Minister for the Constitution)

Chloe Smith MP was appointed as Minister for the Constitution at the Cabinet Office on 9 January 2018.

She was elected as the Conservative MP for Norwich North in 2009 and was appointed Economic Secretary to the Treasury in October 2011 and from September 2012 to October 2013 she served as Parliamentary Secretary for the Cabinet Office. In 2017, Chloe was appointed Parliamentary Under Secretary of State for Northern Ireland.

Before entering Parliament, Chloe worked for international consultancy firm Deloitte, advising private businesses, government departments and public bodies.

[email protected] 276 1614

3. Access to the Register – Interactive PlenaryThis interactive plenary session will examine an area that often causes difficulties – access and supply of the electoral register. It will look at the legislative basis and available guidance; what information can be disclosed from the register and when; the distinction between the Electoral Registration Officer’s copy and the Council’s copy; as well as asking what action should be taken in particular scenarios.

Bill Crawford, OBE (Executive Director (Commercial) AEA) Chairman

A career local government officer, Bill was based in the North East of England from 1969 to his retirement in 2013.

A member of the AEA since 1988, Bill has been involved with helping organise annual conference since our second conference in Scarborough in 1989 and has been an Executive Director of the Association since 2006.


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4. Voter ID and Securing Democratic ProcessesHear from the Cabinet Office about the 2019 voter ID pilots and plans to ensure the security of the voting process and reduce the risk of voter fraud. Cyber threats or attacks to elections or voting infrastructure has been a recurring theme globally in recent years. A representative from the Government Security Group will also be in attendance to discuss the issues that they face, and the measures put in place to ensure the security of the UK democratic process.

Gina Armstrong (Executive Director (Resources) AEA) Chairman of the Monday afternoon sessions

Before joining the Association in 2000 as its first full time employee, Gina had spent 24 years in local government and the last 14 years of that time, managing a large electoral services team. She has been a member of the AEA since 1987, its inaugural year and been actively involved in the Association at a local and national level since that time.

She has now been employed by the Association for over 18 years and is a member of Management Team and the AEA Board being responsible for all company and financial matters.

Gina also has considerable experience of overseas elections and has conducted electoral training overseas in countries such as Nigeria, Kenya, Lebanon and Afghanistan on a regular basis for the last 25 years.


Richard Harris (Training and Development Manager, AEA)

Richard entered the world of electoral services as a trainee with Chiltern District Council (more years ago than he cares to admit!) and worked his way up to become Democratic and Electoral Services Manager. He then spent several years at the Electoral Commission as a Senior Advisor. As such, he offers both extensive practical experience in delivering electoral services, and expertise in electoral law from writing the Commission’s guidance for EROs, ROs and candidates and agents.

Richard is now the AEA’s Training and Development Manager with responsibility, amongst other things, for the writing and development of all training courses.

As well as the AEA Certificate, Richard has a bachelor’s degree and MBA.

Most importantly (he says!), he is a Tottenham Hotspur season-ticket holder, and is wondering if the new stadium will be open in time for conference!



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Mark Hughes (Head of Elections Projects, Cabinet Office)

Mark is responsible for the delivery and implementation of voter identification in polling stations and other recommendations of the 'Pickles Review' supported by the Government. Voter identification and improvements to the integrity of the postal and proxy vote process will be piloted in the May 2019 local elections.

He is looking forward to working with many of you on future pilots to ensure the successful implementation of voter identification and other measures to deliver the Government's commitment to protect the integrity of our electoral system and secure our democracy. Mark would

welcome your interest in the Cabinet Office's electoral integrity project.


Will Harvey (Cabinet Office)

Will Harvey heads the Government Cyber Defence Team within the Cabinet Office’s newly established Government Security Group – the UK Government’s central security function. He is responsible for the Government’s response to the cyber security risks it faces, coordinates the public sector side of the National Cyber Security Programme, conducts red teaming of UK Government departments, oversees work to protect the UK’s Democratic processes and coordinates Government incident response. Prior to this role he spent 12 years in Government moving between policy and operational security covering leading infosec roles within Government Departments, working on National Security and Cyber Security Policy, coordinating cyber security for major UK events and

reforming the structures the UK Government has in place to respond to major cyber security incidents.

[email protected]

5. Polling Station Accessibility – from the Voters' perspectiveRepresentatives from Scope, Mencap and the RNIB will be in attendance to talk about their members’ experiences accessing the electoral system. This session will help you better understand and address the needs of each organisation’s members so that you can make the voting experience a more positive one for people with disabilities, particularly in terms of interaction, support and access.

Paul Docker, OBE (Head of Electoral Administration, Cabinet Office)

Paul Docker has worked within the legislative, courts and policy areas of central Government for over 25 years. He has worked directly on electronic innovations for issue of court proceedings and legislative information portals before moving to the Electoral Policy Division in August 2003. Paul led the work on the June 2004 all-postal pilots before taking on the overall Electoral Modernisation Programme in April 2005.

Since then Paul has held several roles that have focused on the strategic, policy and legislative areas of development and is currently Head of Electoral Administration in the Elections Division

which is part of the Constitution Group within the Cabinet Office.


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Marie Chadwick (Campaigns and Policy Officer, RNIB)

Marie Chadwick is a Policy and Campaigns Officer for the Royal National Institute of Blind People and takes a lead on accessible information, including elections.

Marie is a member of the Cabinet Office’s Access to Elections steering group which is working to improve the accessibility of elections, from registration right up to polling day.

The Royal National Institute of Blind People (RNIB) promotes the interests of blind and partially sighted people and those at risk of sight loss, across the UK. They are led by a trustee board with over 80% blind and partially sighted people. Over 33,000 people are part of RNIB Connect

community, the vast majority of whom have sight loss. RNIB’s ambition is to change the world for those living with, and at risk of, sight loss. RNIB takes action to prevent avoidable sight loss, provide support and services to enable independence and campaign to create a fully inclusive society.

[email protected]

James Taylor (Scope)

James is Head of Policy, Campaigns and Public Affairs for Scope, the disability charity. James is responsible for the charity’s influencing work and has 10 years of experience of campaigning and shaping public policy at Stonewall and at Which?. James leads Scope's work with Government departments, public campaigning and policy development on a range of areas including consumer issues, energy markets, welfare system and employment.


Rob Holland & Charlotte Thomson (Royal Mencap Society & Harrow Mencap)

Rob is Parliamentary Manager at Mencap and leads on their work in trying to make voting accessible for people with a learning disability. Rob and his team produce ‘easy read’ information to help people understand the voting process and he sits on the Access to Elections working group at the Cabinet Office.

Charlotte is a self-advocate with Harrow Mencap and believes passionately in promoting the rights of people with a learning disability. Harrow Mencap were

nominated for the Democracy Week awards 2018 for their work in promoting voting among the local community and engaging with MPs and councillors.



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6. Fringe Meeting: Jisc (Hall 4)Following the Higher Education & Research Act 2017, the Office for Students has made student electoral registration a condition for registration as a higher education provider from August 2019. In collaboration with 18 universities, Jisc have developed the Student Voter Registration Service and expect that 75% of universities will use the service. In this presentation, Jisc will provide an overview of the service and explain what you need to do to benefit from it.

Paula Hunter (Bristol City Council) Chairman of this session

Paula has worked in local government since 1989 and has been an electoral administrator since 2002. Having worked in 3 different Councils, Paula is now the Principal Electoral Services Officer at Bristol City Council.

Since the introduction of IER one of her many challenges has been getting students registered by any means possible. Having exhausted free cake, and registration events, she is currently spearheading the project working with Jisc to engage with student populations via electronic means.

Paula is married with two wonderful children and in her spare time enjoys walking, gardening and generally socialising, preferably with a gin or two!


Josh Howlett (Jisc)

Josh is Jisc’s Head of Trust & Identity, responsible for operating and developing a portfolio of services that address our members’ need for seamless and secure access to digital services.


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7. Fringe Meeting: Demonstration by Gov.UK/notify (Stanmer)The Government Digital Service will be demonstrating and taking questions on how GOV.UK Notify can support electoral services teams. GOV.UK Notify is used by over 500 services across Central and Local Government, the NHS and police to communicate with citizens. The demonstration will look at how simple it is to use the service, how it can integrate with your software, and how it allows two-way communications with citizens.

8. Canvass ReformFollowing the publication of the policy statement in October, hear the latest news from the Cabinet Office on the plans to modernise the canvass in time for the start of the 2020 canvass. Discover what progress is being made on bringing forward the required amendments to legislation, how comments raised by the AEA and others in response to the policy statement are being addressed, and what the changes will mean for you.

Peter Stanyon (Chief Executive AEA) Chairman of Tuesday’s sessions

Peter has been employed as Chief Executive of the Association for nearly a year. Alongside his day job, he is an AEA examiner, an accredited trainer and a member of the Foundation Course writing and delivery team.

Peter joined the AEA as a member in 1988 and many years later was proud to be elected as its Chairman. Prior to starting work with the Association, he was employed by two London Boroughs and two district councils and was seconded to the Electoral Commission on two separate occasions.

Peter is committed to ensuring that the views of those who directly deliver the electoral process are properly recognised and considered by decision-makers and is always keen to take on board administrators’ views in order to ensure he represents the electoral community to the best of his abilities.

So, ring him, email him or simply grab him if you ever feel the need to bend his ear! But before doing so, check to see if Luton Town have won at the weekend … his mood is often linked to the result!

[email protected] 390674 07855 589825

Sacha Zarb & Olivia Walicki (Cabinet Office)

Sacha is part of the Common Platforms Engagement team at the Government Digital Service. He works across Government and the wider public sector to support the introduction of a range of shared digital services. Sacha has been with GDS for last year and has previously worked at Sport England, GMC and NUS.

Olivia has worked at the Government Digital Service as an Engagement Manager for Common Platforms for the last four months, focusing on the adoption of

common components across central and local government. Previously, she worked for a data integration programme for the NHS focused on improving patient care. She is passionate about implementing positive changes in the public sector

[email protected] [email protected]


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9. Building our Democratic Engagement toolbox for the futureHear about all the work being done at Cabinet Office on democratic engagement. What parts can we all play, and what are our collective tools, levers, expertise and resources to engage under registered citizens as democratic participants?

Sarah Ling (Cabinet Office)

Sarah has worked in electoral administration since 2008 and as an AEA Consultant since 2015, with contracts in a variety of places including South Oxfordshire and the Vale of White Horse District Council, East Herts District Council, Plymouth City Council and the London Borough of Enfield. Her most recent consultancy contract took her to the Cabinet Office to work in the Modern Electoral Registration Programme, where she has now turned her hand to ‘full time civil servant’. She was the Head of the Registration Reform Team, in which developing the policy for the reform of the Annual Canvass was one of their key pieces of work. She is now Head of the Business Change and Implementation team which is responsible for delivering the changes required, both digital and

within the electoral community, for the reform of the Annual Canvass.sarah.ling@ cabinetoffice.gov.uk

07935 518 323

Emma Smith (Cabinet Office)

Emma Smith is Head of Project Delivery for the Digital and Democratic Engagement Team in Cabinet Office responsible for funded and non-funded Government projects, which aim to raise awareness of democracy and increase voter registration amongst under registered groups. Previously Emma was Head of Communications for the Government’s Major Projects Authority, Small Business Policy engagement lead and Head of Publishing HM Treasury. She has an extensive background in Government and charity sector project delivery and communications, holds procurement, project delivery and communication qualifications and is a member of the Chartered Institute of Public Relations.


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10. EngagementHear about the innovative engagement work undertaken with schools and community groups (Sandwell Metropolitan Borough Council); the integration of registration into both universal credit and housing homeless people (Glasgow City Council); and, how an imaginative approach and proactive communications impacted and promoted engagement ahead of Swindon’s voter ID pilot (Swindon Borough Council).

Surinder Singh (Electoral Participation Officer, Sandwell Metropolitan Borough Council)

I have over 20 years of Community Engagement Experience working with different communities with the last 5 years specifically with regards to increasing Electoral Participation with Schools and Faith Organisations delivering surgeries and innovative workshops to make sure all communities feel that they understand different parts of our democratic process and are encouraged to participate at all levels. Currently running a successful Student Ambassadors Programme which has empowered over 30 young people to register their Peers in school and college with fantastic results.

[email protected]

Mark Pritchard (Swindon Borough Council)

Mark Pritchard is the Campaigns Lead in the Swindon Borough Council Communications Team who were responsible for delivering the comms campaign for the Voter ID pilot in the 2018 local elections in partnership with the Swindon Elections Team. The Council were required to notify around 134,000 registered voters that to vote they would need to show ID for the first time. The campaign involved extensive communications and engagement with a range of communities to make sure no one was disenfranchised or disadvantaged when it came to the vote.

The campaign resulted in only 25 voters not able to vote as a result of not showing ID, only 0.04% of voters of the total 62,191 people who voted. Turnout also increased by 6%.

[email protected]

Peter Stanyon (Chief Executive AEA) Please see biography on page 14.


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11. Interactive Plenary – The Parliamentary Boundary ReviewConstituency boundary changes … will they / won’t they? Who really knows?! Regardless of the uncertainty, this interactive plenary will consider the practical issues surrounding implementation: communication, cross-boundary working, impacts on electoral registers … and the impact of any unscheduled electoral event!

Susan Findlay (Glasgow City Council)

Susan has worked in electoral registration since 2013 and is the Depute Electoral Registration Officer for the City of Glasgow.Glasgow City Council is the largest local authority in Scotland with an electorate of 463,000.Susan and her team are responsible for designing and producing registration public awareness campaigns on behalf of all Scottish Electoral Registration Officers, which include TV, radio, press, outdoor, and digital advertising.Due to the scale of complexities of the challenges facing local government in the current economic

climate, Susan and her team are committed to identifying strategic partnership opportunities within the Glasgow Council Family and with third sector partners to increase voter registration levels amongst social groups who have low levels of registration.Susan holds the AEA certificate and has a BSc in Land Economics. She is also a member of the Royal Institution of Chartered Surveyors.


12. AGM

Peter Stanyon (AEA Chief Executive) Please see biography on page 14.

Andy Tiffin (AEA Chairman and Elections & Registration Manger, Hart District Council)Please see biography on page 8.

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13. Interactive Plenary – Help! The legislation is not clearAlthough what we do as electoral services staff is heavily prescribed, there are areas that the legislation and guidance do not cover in detail, leaving you with little direction in what to do. This interactive plenary will look at a number of scenarios where there is no legislation, or the legislation is not clear and, with your help, consider what the appropriate course of action should be.

Rob Curtis (Deputy Chairman AEA and Head of Electoral Services, London Borough of Tower Hamlets )

Rob was appointed as Head of Electoral Services at the London Borough of Tower Hamlets having joined the authority on 2 January 2018. After a testing year in many ways this has proven to be the most challenging but extremely rewarding position he has undertaken and is very grateful to have been given the opportunity to experience working in such a diverse inner London Borough bringing with it its own unique electoral challenges.

Rob has worked in Electoral Services since 1993 and has been an AEA accredited trainer for the past 12 years. Together with his team, he has been instrumental in the roll out of the postal pilots at the Tower Hamlets Local Elections in 2018 and he has enthusiastically contributed to debates throughout the continued implementation of IER and beyond. He is an active member of the AEA having been elected Deputy Chair in 2018 with his tenure as Chair of the AEA commencing at conference this year.

He still plays rugby badly on occasion for Windsor Veterans and of course will be in the bar.


Laura Lock (Deputy Chief Executive AEA)

Laura became the AEA’s Deputy Chief Executive in March last year having previously been the Association’s Training Manager.

Her role within the AEA means she is responsible for policy and is currently leading on the Association’s work on Canvass Reform and using funds to further advance the profession and benefits to members.

She has worked in electoral services for over 15 years undertaking numerous roles within Eastern Branch as well as having previously been AEA Chairman.

[email protected] 465063 07971 675169


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James Stevens (Conference & Seminar Organiser AEA)

Jim joined the AEA in 1987 and is currently the Association’s Conference & Seminar Organiser. He has previously served on the Management Board as the Education & Training Officer and was a former Executive Director (Commercial) of the Association. He is also on the Association’s Examining Board. Having been involved in electoral registration and elections since joining Brentwood Council in 1986, being directly responsible for the management of European, Parliamentary, County, Borough and Parish elections, as well as working at the sharp end at polling stations, he gave up full time employment in local government, after having endured six General Elections, where he was also the

electoral registration officer and returning officer.Now a consultant for the AEA, he has spent time at the City of London, St Albans City & District Council, Fenland District Council, Mid Devon District Council, Hertsmere Borough Council, Basingstoke & Deane Borough Council, Peterborough City Council, Eden District Council, Basildon Borough Council, Swindon Borough Council, Blackburn with Darwen Borough Council and Ryedale District Council.Jim also has considerable experience in overseas elections, including having been an election supervisor in Cambodia, Bosnia, Serbia, Kosovo and Croatia, as well as an observer in Kyrgyzstan, Georgia and Ukraine.


14. Close of Conference

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Location of Workshops

All workshops, excluding Dealing with Challenging Conversations, are located on the floor above the exibvition area – follow the colour coded signs.

The Dealing with Challenging Conversations workshop will be held in the Ambassador Room which is located on the ground floor of the hotel adjacent to the main restaurant.

Location of Workshops

All workshops, excluding Dealing with Challenging Conversations are located on the floor above the Exhibition area – follow the colour coded signs.

The Dealing with Challenging Conversationsworkshop will be held in the Ambassador Room which is located on the ground floor of the hotel adjacent to the main restaurant.

Workshop Title Monday AM

Monday PM

Tuesday AM

Tuesday PM Location

Staff Recruitment and Payments

1A 1B 1C 1D Stanmer

Polling District and Polling Place Reviews

2A 2B 2C 2D Preston

Dealing with Challenging Conversations

3A 3B 3C 3D Ambassador

BIDS – the rules, pitfalls and re-occurring issues

4A 4B 4C 4D Hall 4


21

Emily Yule (AEA Trainer and Assistant Director – Law & Governance and Monitoring Officer, Babergh and Mid Suffolk District Councils)

Emily is the Assistant Director for Law and Governance and the Monitoring Officer at Babergh and Mid Suffolk District Councils having joined the Councils in 2014. Babergh and Mid Suffolk have 189 town and parish councils between them which have provided Emily with ample opportunity to get to grips with multiple resignations, by-elections, community governance reviews and parish polls.

Emily has been directly involved in the management of elections and electoral registration since 2008 (where have those 11 years gone!) and has been an AEA trainer since 2013. She thoroughly

enjoys meeting colleagues across the country when delivering training and pinching their good ideas!


Gina Jones (AEA Trainer and Elections Manager, Stoke-on-Trent City Council)

Gina is Elections Manager at Stoke-on-Trent City Council. Gina has worked in Electoral Services since 2004 and has been an AEA accredited trainer since 2015.

Gina is an AEA Branch Officer for the West Midlands.

Gina has been very lucky to have had an election free year in 2018, following the snap parliamentary by election and then the extraordinary general election in 2017.

Away from the office, Gina shares her home with one grown up daughter and a very fat cat called Prince Harry!!


Workshop One – Staff Recruitment and Payments (90 minutes)Venue: Stanmer Trainers: Emily Yule and Gina Jones This workshop will provide solutions for the challenges we are all facing around recruiting and paying staff. It will demystify things like Real Time Information (RTI), pensions, working time regulations and the implications of the national minimum/living wage. It will also provide ideas for recruiting staff for electoral processes, overcoming challenges, and demonstrate good practice in relation to recruitment activities and payments.

22

Lea Goddard (AEA Trainer and Senior Elections Programme Manager, Greater London Authority )

A past Chairman of the AEA, Lea retired in 2017 after a long stint in Local Government. However, elections are in the blood as many will know, and so after all of seven weeks with pipe and slippers, Lea joined the Greater London Authority (GLA) as Senior Elections Programme Manager to help deliver the 2020 GLA elections. Lea is an accredited AEA trainer and really enjoys the opportunities training presents to meet so many AEA members. Lea is still a keen runner and is now in an age category that times no longer matter, it’s all about the age grading!!

[email protected] 7084 2705 07749 436135

Debby Frost (AEA Trainer)

Debby’s life in the world of Elections began more than 40 years ago with a secondment to the Election Team at Newcastle City Council to help with the 1975 Referendum on staying in the Common Market. She ended up staying in the Elections and Registration Office at Newcastle for the next 8 years before moving in 1983 to become Electoral Services Manager at Blyth Valley Council in Northumberland.

In 1986 she joined the AEA and found the support invaluable for someone working alone in an Election Office for a smaller authority. To give something back she has now been an accredited AEA

Trainer for 20 years.

In 1996 she returned to Newcastle as Electoral Services Manager and continued working there until her (very early) retirement from the day job after the General Election in 2010. She is now kept very busy, with National and Branch Training for the AEA. From April 2013 to April 2016 Debby was also Cabinet Office County Lead for IER for Northumberland and Tyne & Wear


Workshop Two – Polling District and Polling Place Reviews (90 minutes)Venue: Preston Room Trainers: Lea Goddard and Debby FrostThe compulsory review must be started and completed between 1 October 2018 and 31 January 2020. This workshop will outline the stages of the review, looking at the process for reconsidering polling districts and their importance as the building blocks of electoral areas. It will look at the resources required; how to involve stakeholders; how to administer the review; communication and timing issues; and, what can go wrong and how this can be avoided.


23

Sue Keogh (Development Consultant)

Sue has worked in improvement and development for over 20 years, formerly with Waverley Borough Council and South East Employers and currently as a freelance consultant. Sue provides bespoke consultancy support and development services to Councillors, Council staff and partners across the country. She has established introductory and advanced Committee Administration programmes in the South East to help develop Democratic Services Officers. Sue has recently stepped down from the post of Director of Development on the Board of the Association of Democratic Services Officers (ADSO) after ten years. She was responsible for the ADSO qualifications, their annual training programme and conference. More recently, Sue has been

working with the AEA design team and trainers to help develop their knowledge of training theory and practice.


Workshop Three – Dealing with Challenging Conversations (90 minutes)Venue: Ambassador Trainer: Sue Keogh Using examples you may encounter in your day-to-day work, this interactive workshop will identify the skills and techniques for dealing effectively with challenging conversations. It will help you to understand personal reactions to challenging conversations; how you can take control of the conversation; discuss options for dealing with conflict; and, how you can develop your personal resilience when dealing with challenging conversations.

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George Cooper (London Borough of Haringey)

George is currently Head of Electoral Services & Census Liaison at the London Borough of Haringey, and has some sixteen years’ experience of electoral management in large Boroughs. He has been involved in elections alongside other posts since first joining local government in Stoke in 1989. He has been an AEA Branch Officer in both London and the West Midlands, was a member of the AEA Board for nine years and chaired the London Branch for three years. He undertook a part-secondment to the Electoral Commission in 2012 but one of his main career challenges was as AEA National Chairman in 2013, “on the eve” of IER and as a member of the AEA Management Team as this enormous change took place.

George is a member of the London Election Management Board and has been delivering training for the Association for some six years.


Workshop Four - BIDS – the rules, pitfalls and re-occuring issues (60 minutes)Venue: Hall 4 Trainer: George Cooper This workshop will give you a practical understanding of the rules, pitfalls and reoccurring issues around BIDs that you need to be aware of. It will consider the complexities around the timetable, the resource implications, the ballot paper requirements, how the result is determined, and consider post ballot validity and challenge. This workshop will be 60 minutes to allow for an additional 30 minutes for you to network and visit the exhibition.


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THE ASSOCIATION OFELECTORAL ADMINISTRATORS

The Companies Act 1985(as amended by the Companies Acts 1989 and 2006)

A company limited by guarantee and not having a share capitalNotice is hereby given that the Annual General Meeting of the above named company will be held on Wednesday 6 February 2019 at the Hilton Metropole Hotel, Brighton

commencing at 9:30 am for the transaction of the following business:

1. Apologies for absence.2. ToconfirmtheminutesoftheAnnualGeneralMeetingoftheAssociationheldonWednesday7

February2018attheHiltonHotel,Blackpool.3. ToreceivetheAnnualReportoftheDirectors.4. ToconsideranyrecommendationsarisingfromtheAnnualReportthatrequiretheapprovalofthe

Associationingeneralmeeting.5. ToreceivetheAnnualAccountsoftheCompany(AnnexCtotheAnnualReport)forthefinancial

yearended30September2018.6. ToapprovethefollowingspecialresolutiontoamendtheArticlesofAssociation.Theproposed

amendmentshavebeenagreedbytheAEABoardandarerecommendedforapprovalbytheAssociation.TheproposedamendmentsshownintheschedulebelowarerequiredbecauseofnewprovisionswithintheElectionRulesandachangetothepresentationoftheAnnualReport.

ToamendtheArticlesofAssociationassetoutbelow:

7. ToreceivethereportoftheReturningOfficerontheElectionofDeputyChairman2019.

PleasenotethattheminutesofthelastAGM,annualaccountsandannualreportareavailableforallmemberstodownloadfromtheAssociation’swebsite.ThosememberswhodonothavedirectaccesstotheInternetmayrequestthatthedocumentsbeemailedtothem.PleasecontactChrisSolich,SupportServicesOfficer(Administration)by emailchris.solich@aea-elections.co.uktoarrangethis.ThosememberswhowishtoappointaproxytoactontheirbehalfattheAGMmayrequestaproxynoticefromSupportServicesOfficer(Administration)(detailsabove),whichmustbecompletedanddeliveredtohimbyemailnolaterthan9.15amonMonday4February2019.

Article No. Current Proposal

23.1.1 OfficersoftheAssociationshallbeentitledtoattendanyBranchmeetingandspeakonanymatterunderdiscussionatthemeeting.ThisrightshallnotbeexercisedatanyBranchmeeting(otherthanoftheirownBranch)heldduringtheperiodofannualnominationandelectionofDeputyChairmanoftheAssociationi.e.fromcloseofnominationstocloseofpoll.

OfficersoftheAssociationshallbeentitledtoattendanyBranchmeetingandspeakonanymatterunderdiscussionatthemeeting.

12. AllbusinessshallbedeemedspecialthatistransactedatanExtraordinaryGeneralMeeting,andallthatistransactedatanAnnualGeneralMeetingshallalsobedeemedspecial,withtheexceptionoftheconsiderationoftheincomeandexpenditureaccountandbalancesheet,thereportsoftheOfficers(asdetailedinArticle26)andthereportontheelectionoftheDeputyChairman.

AllbusinessshallbedeemedspecialthatistransactedatanExtraordinaryGeneralMeeting,andallthatistransactedatanAnnualGeneralMeetingshallalsobedeemedspecial,withtheexceptionoftheconsiderationoftheincomeandexpenditureaccountandbalancesheet,thereportoftheDirectors’andthereportontheelectionoftheDeputyChairman.

26

Annual Dinner and Branch PhotographsThe annual dinner will take place at 8:00 p.m. on Monday 4 February 2019 and will be preceded by a wine reception from 7:00 p.m.

IDOX Elections are proud to sponsor the 2019 Branch Photographs.

They will take place on Monday evening prior to the annual dinner from 6:50 pm. Please be in the Oxford Gallery, above the Oxford Suite, in plenty of time for your designated slot in order that every branch gets their photograph taken before being called down to dinner at 7:45 pm.

Branch Name Time

Wales Branch 6:50 p.m.

Southern Branch 6:55 p.m.

North East & Yorkshire Branch 7:00 p.m.

London Branch 7:05 p.m.

West Midlands Branch 7:10 p.m.

South East Branch 7:15 p.m.

Eastern Branch 7:20 p.m.

East Midlands Branch 7:25 p.m.

Scotland & NI Branch 7:30 p.m.

North West Branch 7:35 p.m.

South West Branch 7:40 p.m.

Social NightThe theme for the social night on Tuesday 5 February 2019 is “Life’s a Beach”. More information will be included in the delegate bag.


27

Details of sponsorship

Stand Company Sponsoring

1 & 2 Idox ElectionsAnnual Dinner and Branch Photographs

Social Night photographs and 50% of the photo-booth, fancy dress and quiz prizes and table decorations

8 Print UK Annual Dinner Menu and place cards

12 Print Image Network Delegate Pads and Pens

13 FDM Delegate brochures

16, 17 & 18 The ERS GroupConference and workshop signage, Workshop handouts,

plenary slides and Interactive voting system

23 Smartmatic Delegate bags

24 Stephen Austin & Sons Limited Delegates name badges and lanyards

The Association would like to place on record its thanks to the following companies for their sponsorship:

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AEA Conference and AGM – Brighton 2019Exhibitor Floor plan – Cambridge & Durham Rooms

AEA Conference and AGM – Brighton 2019Exhibitor Floor plan – Cambridge & Durham Rooms

Fire Exit

Entrance/ExitEntrance/ExitEntrance/Exit

Up

Up

Entra

nce/

Exit

Fire Exit

Fire Exit

Teas

/ C

offe

es

From Plenary Hall

Exhibition Hall 7 is not used

by the AEA this year

23Smartmatic

1Idox Electio

ns

2 Id

ox

Elections

4 K

NO

WiN

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5 M

odern D

emocracy

10Democracy Counts

11Democracy

Counts

12 Print Image Network

13 FDM

14 Sm

ith & O

uzman

24 Stephen Austin

6 C

abinet O

ffice

15 Latcham

D

irect

22SG World

9Versapak

8Print U

K

7 Electoral C

omm

ission

21Pakflatt

19Twofold

20Pakflatt

16ER

S Group

17 ER

S Group

3 A

DSO

/ AEA

18

ERS Group


29

Organisation Idox Elections

Contact Name William Quinton Stand 1 & 2

Telephone 0333 011 1200 Fax

Email [email protected]

Idox Elections is a leading supplier of electoral management software, services and support and we're serious about elections – that’s why we've been in this business for over 25 years.

Trusted to deliver end-to-end solutions for election professionals across the UK and Europe, we offer a holistic approach unlike any other supplier, covering all areas of electoral management, bar none. With proven experience in automating processes, increasing efficiencies and maximising cost and time savings, we support authorities in delivering a better service to their voters at a time of limited budgets and resource. And our support doesn’t stop there…

Our future is driven by that of our growing customer base, developing innovations that allow our customers to innovate in response. As such, we’re delighted to be able to demonstrate our latest solutions at this year’s Conference – come and join us on stands 1 and 2 to find out more!

We look forward to welcoming you again to our stand, with some new star prizes in store. For more information about how we can help you and your team, visit our new website: elections.idoxgroup.com

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Organisations Association of Electoral Administrators /Association of Democratic Services Officers

AEA Contact Name Tasha Davis Stand 3

AEA Telephone 07772 495897 Fax

AEA Email [email protected]

ADSO Contact Name John Lynch Stand 3

ADSO Telephone 07714 996 977 Fax

ADSO Email [email protected]

AEA

Visit the AEA stand for your chance to win a free delegate place on any of our 1 Day training courses this year.

Whilst at the stand you can find out what the AEA can do for you.

We will be able to give you information about all the services the AEA can provide, training courses, polling station training, bespoke training at your local authority, professional services, consultancy or the AEA Health Check. We can let you know what is involved in being a Branch officer and the support the AEA nationally provides for Branches and what the advantages of membership are. You can find out about the website and how to make the most of it and if you want to know more about what we have done for members over the last 12 months then please stop by. We would be happy to answer any questions you have about the Association and how it operates. You can also put faces to the people you may be in contact with at the AEA regularly.

Want more information? Come along and speak to us at our stand.

We look forward to seeing you in Brighton!

ADSO

ADSO is the professional body for democratic services and governance officers within England and Wales. We promote best practice and provide training and professional qualifications for our members tailored for the governance sector.

ADSO was created in 2009 and we have grown to a membership of over 1000 across 275 authorities.

We are keen to work collaboratively with partner organisations and we believe that by working together, we can strengthen the democratic and governance influence nationally and regionally, particularly in relation to Central Government initiatives and legislation.


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Organisation KNOWiNK

Contact Name Londa Young Stand 4

Telephone 855-765-5723 Fax


KNOWiNK combines the knowledge of election officials with former government and commercial information technology professionals to deliver a total solution: The Poll Pad electronic poll book and ePulse election management application. We created the Poll Pad solution to help election officials save taxpayer time and money, and maintain efficient and transparent elections.

Organisation Modern Democracy

Contact Name Ruairi Crossan Stand 5

Telephone 02871 867631 Fax


Modern Democracy is a leading provider of innovative software to the election industry. Our award-winning Modern Polling election day solution has been used by authorities throughout the UK to improve voter experience and give better control and visibility of polling stations on election day. This cost-effective solution is easy to deploy and complies with all current regulations. Come and see us at stand 5 for a demonstration.

Organisation Cabinet Office

Contact Name Simon James Stand 6

TelephoneSimon James 0207 276 6761Modern Registration Division - 0207 271 8528

Fax

Email [email protected]@cabinetoffice.gov.uk

The Cabinet Office would like to invite you to come and visit us on our stand. We will have staff around during the day to talk about and answer questions on election funding, Voter ID pilots, Canvass Reform, Democratic Engagement and IER funding.

We will also have staff from Gov.UK Notify who will be on hand to show you how using this service can help you communicate with your electorate for registration and elections. The service can send emails and texts at zero cost, and letters at a competitive price.

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Organisation The Electoral Commission

Contact Name Melanie Davidson Stand 7



At the Electoral Commission, we want to make sure we are providing you with the guidance and support you need to help you in your work. We look forward to talking to you about the projects we’re working on to review our guidance and how we work with you, and are keen to hear your views which will be vital in shaping this work. Come and hear more about how we’re working to modernise our guidance and make it more accessible and easier to use.

Organisation Print.UK.Com

Contact Name Nicki Newburn Stand 8

Telephone 07734 858532 Fax 01753 567200


For 25 years Print UK has led the electoral print market with a reputation for unrivalled expertise, innovation and investment in traditional and digital print technologies. We put customer service first and our thorough understanding of the sector means we’re geared to accommodate the challenges of electoral print whether it’s last minute changes to copy, delays receiving data or meeting the demands of delivering an early General Election within weeks. As part of the CFH group with sites across the UK, our extensive capacity also offers the reassurance of robust internal disaster recovery. Docmail our hybrid mail service provides touch of the button, time and cost saving print and post for every day use. Visit our stand and collect a tree and help us to protect our environment.

Organisation Versapak International Limited

Contact Name Julie Wickham Stand 9



Versapak is a manufacturer of tamper evident ballot boxes that help businesses store and manage sensitive items such as electoral votes during elections. Our easy to use solutions are foldable (for ease of storage and transport), they feature a solid lid posting slot and are sealed with our patented T2 tamper evident security seals. Our ballot boxes are used in countries worldwide for elections. The quality design and manufacturing mean they are reusable over 2,000 times and we guarantee them for 5 years. Versapak are proud to hold a Royal Warrant of Appointment to Her Majesty the Queen for tamper evident bags and security seals. Visit www.versapak.co.uk for more details.


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Organisation Democracy Counts Ltd.

Contact Name Grant Hazell / Manni Virdee Stand 10 & 11



Democracy Counts has grown significantly, surpassing our New Customer Target in 2018 and we are forecasting even better things in 2019. As we grow in numbers of clients our DC Family is expanding too, we have employed trusted industry experts, all in line with our robust growth plan.

DC constantly lead the way when it comes to innovation. We continue to introduce exciting new products and services into the market, all with the aim to ‘Make Your Life Easier’.

Market Leading innovations include:

• 2012 Staff Self Service Portal• 2013 Elector8 IER Ready EMS 8 months ahead of Go Live• 2014 Particip8 Mobile canvassing app including polling station and count management• 2015 GIS Shapefile integration for quick and easy Boundary Reviews• 2016 Candidate Self Service Portal• 2016 Interactive E-Poll Cards• 2017 Citizen Self Service Portal• 2018 Educ8 Versatile Learning Management System• 2018 Gov.Notify integration / LGA Election Results Integration• 2018 Print Composition Real Time Proofing / Print Ready PDF Output

Come to stands 10/11 to find out why the customer is at the centre of everything we do

Organisation Print Image Network

Contact Name John Foster & Stephen Power Stand 12

Telephone 0161 209 4800 Fax 0161 209 4804


Representatives will be on hand to discuss all your council’s electoral print and mail questions ahead of the May elections. Come and visit Stand 12 to see how our unrivalled customer service and company values contribute to the delivery of our trusted electoral print and mailing service. We can talk you through our ‘poll sort’ poll cards mailing option which we have ready for this year’s elections. Our team will also explain how councils across the UK are saving time and money printing A4 mailings using Network Post - our hybrid mail solution. Plus, take away our grass skirt count package and pre-order our effective count system in time for May.

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Organisation FDM

Contact Name Liz Philpot Stand 13



Please visit us on Stand 13 to see how our Hybrid Mail will save you money on your daily output of electoral registration letters. It’s simple and free to set up and you only pay for what you send.

Operational from January 2019 FDM have installed new state of the art high speed full colour printing machinery with the ability to produce any colour or length card and paper, revolutionizing our production of election material.

As well as providing a 100% increase in capacity, it will provide flexibility and an improved speed of delivery with software-controlled accuracy.

Organisation Smith & Ouzman

Contact Name Mark White Stand 14



S&O is once again delighted to be supporting this year’s AEA Conference in Brighton. Please take time to visit us on Stand 14 for an informal chat about how we can help you meet your canvass and elections requirements for 2019. Come and talk to us about our combined single ballot paper/statement or perhaps options for a combined election multiple ballot paper postal vote pack may prove of interest. We are a UK registered security printer with ISO27001 accreditation, so you can be confident that your data is in safe hands and not put out to third parties. ALL our production and mailing fulfilment is carried out in-house. With experienced dedicated account managers and over 60 years as an electoral services supplier, S&O will deliver on all your critical election requirements.

Organisation Latcham Direct

Contact Name Mark Skirton Stand 15



Latcham Direct is a leading provider of data, print, digital marketing, fulfilment, postal optimisation and hybrid mail solutions. We are specialists in delivering electoral services, working with over 30 Local Authorities throughout the UK, offering a range of services that are delivered within strict timeframes including; poll cards, postal voting statement, ballot papers, books & grass skirt count sheets. We are ISO 27001accredited and pride ourselves on our market leading account management.


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Organisation The ERS Group

Contact Name Victoria Patel Stand 16,17 & 18


Email [email protected], [email protected] or [email protected]

The ERS Group, now part of the Civica Group, has unrivalled experience in delivering election solutions to over 75% of the UK’s local authorities. Being part of Civica allows us to continue with our current team and activities but with access to increased resources, helping us to deliver exceptional value to our customers, employees and partners.

We understand the challenges Electoral Administrators face when delivering smooth, transparent election services on tight budgets and in times of political uncertainty. Our needs-driven products and services are designed to help you respond quickly and make effective use of limited resources and budget.

Visit our stands to find out about the latest developments in our services and products:

Electoral Reform Services – the UK’s leading provider of electoral print services• Print and mailing fulfilment for all your election needs• ScanERS – opens, sorts and scans HEF returns straight into your work queue• Animated video explainers – training videos for counting staff; ‘what to expect at the polling station’ videos for voters, and more

Xpress – leaders in election management software• Updates to Xpress’ market leading Electoral Management System• Xpress apps - our comprehensive suite of electoral based mobile apps• MCA 2 – Xpress’ next generation of the UK’s most popular canvassing app• Xpress Connect – our council wide solution for integrating with ‘Tell Us Once’ services• Xpress Print – now updated to allow you to personalise your forms

Shaw’s – the most comprehensive range of election materials• Suppliers of the most comprehensive range of materials for elections including presiding officers' sundries packs, election-specific forms, envelopes, signage and equipment• New for 2019 is VotePod™ – Shaw’s innovative, compact, portable and adaptable voting booth solution

We look forward to seeing you at the Conference and to showing you, as part of Civica, how we will continue to make democracy happen.

Find out more at:www.xssl.co.ukwww.electoralreform.co.ukwww.electionsupplies.co.ukwww.theersgroup.com

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Organisation Twofold Document Solutions

Contact Name Karen James Stand 19

Telephone 0118 951 9800 Fax 01189519899


Twofold provides and supports physical and digital mailrooms alongside a range of process solutions. Our best of breed software can intelligently and forensically understand what all your documents are and place them into the correct systems and processes - all while ensuring your content is controlled, audited and compliant for the new GDPR legislation. Our engineers are fully trained to support scanners, letter openers, franking machines and folding machines. We support over 200 council customers nationwide, giving us an understanding of your need for quality support at a competitive price. If you need the highest level of support while saving an average of 30% on your maintenance costs, please ask us to quote for your support contracts. See more at www.twofold.co.uk

Organisation Pakflatt (UK) Ltd.

Contact Name Patrick McGonagle MBE Stand 20 & 21


Email [email protected] / [email protected]

The Pakflatt® Company is delighted to be attending our 33rd AEA conference, which eI believe is something of a record. This year we are featuring some new ideas that we hope you will be interested to learn more about on our stand.

Overseas News: We Launched our new European brand VOTPAK® in Paris on November 2017. It has been developed for our customers in France, Germany and the Benelux countries and features three accessible table heights and a new lamp holder bracket for providing light locally within each voting compartment. In America, our V/4 Franklin range of booths were a massive hit in the Mid-Term Elections on November 6th 2018 and earlier in the year we won a substantial contract to supply 1820 booths to the home of the great Muhammad Ali in Louisville Kentucky. Pakflatt® products are now being used in 1,000 counties across 48 American States.

New Initiatives: The lamp holder is now standard on all Pakflatt booths. We have also introduced a new initiative called Visor Pockets that you can see on our stand, these are also standard equipment on all booths. Our new privacy banner system was used for the first time In the London Borough of Tower Hamlets and following the 2018 Local Government Elections, Rob Curtis, Head of Electoral Services, referenced the use of privacy banners as BEST PRACTICE, ensuring the secrecy of an individual’s vote when cast at the polling booth. Privacy banners are on show at our stand.

Wellness & Health: Come and talk to us on the stand about our new wellness & health initiative We are also featuring our range of ballot boxes including Paxton and three Orion sizes. We have worked hard on your behalf to make the tactile voting device even more effective for blind people and are always interested to learn about new challenges that confront you and hope that we can help to innovate a product based solution.

We look forward to seeing you.


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Organisation SG World

Contact Name Patrick Ashe Stand 22

Telephone 01270 500921 (ext 1602) Fax


SG World’s ElectIT solution helps councils comply with Electoral Commission guidance and supports the smooth running of your count event. It takes care of administrative tasks that are often squeezed into evenings and weekends and helps take away the pressure leading up to, and throughout, the count. Following SG World’s acquisition of The Printing House, a national highly rated printing company, we can also help you with all your printing requirements for the elections and beyond.

Why not come and visit the ElectIT stand in the exhibition area to find out more.

Organisation Smartmatic Elections UK Limited

Contact Name Sonya Anderson Stand 23

Telephone +44 20 7629 9279 Fax


Headquartered in the UK, Smartmatic is the leading provider of voting technology in the world. It has processed over 3.7 billion verifiable votes in election projects on five continents. Smartmatic’s wide portfolio of solutions includes: electronic pollbooks, on-line training, e-Counting, touch screen voting machines and internet voting. Smartmatic supports every step of the election process – from registration to wrap-up – providing the software, hardware and services needed to guarantee success. Its solutions are being used nationally in countries as diverse as Belgium, Estonia, Argentina and the US increasing security, transparency and auditability and allowing more voters to cast their votes in an accessible and convenient way.

Organisation Stephen Austin & Sons Limited

Contact Name Elizabeth Bowerman Stand 24



Stephen Austin have been in business for 250 years. Our current production facility whilst far removed from that beginning, still carries much of the same ethos. We use up to date technologies and equipment supported by the latest security features to ensure the integrity of our products throughout the production processes including data management, proofing, printing, despatch and delivery, all of which take place at our production centre in Hertford. As holders of ISO27001 our cyber security is of an international standard and alongside a plethora of other accreditations, are there to offer you the assurance that we take your data and its related security very seriously. We have also, recently upgraded our Anti-bribery from the BSI (UK standard) to the ISO37001 (International) standard.

Visit us on the stand or email us at [email protected] for more information.

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Notes


39

Notes

EXPERIENCESECURITY

PEACE OF MIND

• Providing Electoral Material and Services for over 22 years• Worked with over 100 Local Authorities• Relationships with the AEA, Electoral Commission, London

Elects and the Cabinet Office• Experience with all EMS providers• Long Standing Team of Account Managers

• Patented One-Piece Mailer• Hi-vote Client Portal• Hi-mail Hybrid Mail Solution• FDM Mail DSA Service• Bespoke In-House Data Processing Systems

• 100% Confidential In-House Production• Two Secure London Data Sites• ISO 27001 Accredited• Secure File Transfer Facilities

• Poll Cards• Postal Voting Packs• Ballot Papers• Canvass Solutions• IER and Ongoing Mailings

• Designated Client Account Managers• Legislatively Compliant Products and Templates• Cost-effective Print Solutions for all Quantities• Guaranteed Quick Turnaround for Daily Ad-hoc and

Ongoing Mailings• Comprehensive Disaster Recovery and Contingency

Systems

Get in touch today to see what we can do to

help save you money and manage your elections

and registrations efficiently.

7 Electra Business ParkLondonE16 4ES

020 7055 [email protected]

www.fdmplc.com

f

l

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EXPERIENCE

INNOVATION

SECURITY

PRODUCTS

PEACE OF MIND

hilton metropole hotel, brighton 3 - 6 february 2019 · conference programme 2019 (all plenary...

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