Hilton Los Cabos Beach & Golf Resort Meeting and Event Planner Resource Guide

Welcome to the exciting world of meetings, conventions and special events at the Hilton Los Cabos Beach & Golf Resort. It is a pleasure to assist you with coordinating the many details that are necessary for making the perfect meeting, convention or event a reality. Our goal is to be Best to Do Business With. To assist you in the planning process, we have compiled the following hotel information. Please note that all pricing is subject to change. We look forward to assisting you in planning a successful event.

NAME: HILTON LOS CABOS BEACH & GOLF RESORT

ADRESS: CARRETERA TRANSPENINSULAR KM. 19.5

SAN JOSE DEL CABO BAJA CALIFORNIA SUR.

ZIP CODE: 23447

MAIN TELEPHONE: 52-624 145-6500

MAIN FAX: 52-624 145-6501

FEDERAL TAX: 10 %

LODGING TAX: 3 %

SERVICE: 10%

GUARANTEES: CREDIT CARDS

CURRENCY: MEXICAN PESOS AND USD

CREDIT CARDS ACCEPTED: ALL MAJOR CREDIT CARDS (VISA, MASTER, AMEX, DINERS)

OPENING DATE: FEBRUARY 2002

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Table of Contents General Information

• Hotel Overview • Hotel Diagrams • Suite Information and Descriptions • Dining Information with Restaurant Descriptions • Hotel Shop(s) information

Function Space and Banquets

• Function Space Diagrams with specification and photos Spa

• Information • Pricing sheet

Convention Industry Council

• Project Attrition A-Z Meeting Planner Guide

• Hotel specifics listed alphabetically

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NAME POSITION Ext. # RADIO CHANNEL Lee Chipman General Manager 7101 Jaime Garcia Executive Assistant Manager 7102 Larry Colton Director of Sales & Mktg. 7168 Gaby van der Lee Director of Group Sales 7166 Daniela Lopez Director of Events 7170 Dulce Camacho Assistant to the Director of Events 7140 Tania Manzo Assistant Director of Events 7131 3 Josefina Alvarez Senior Event Manager 7171 3 Orlando Portillo Senior Event Manager 7172 3 Christian Macin Banquets Manager 7740 3 Jorge Castilla Banquets Captain 7741 3 Esteban Martinez Banquets Captain 7741 3 Marco Castellon Front Office Manager 7801 2 Christian Rochin Assistant Front Office Director 7700 Mariana Gonzalez Reservations Manager 7802 Concierge Concierge 7108 Abel Quintana Assistant Director of F&B 7192 3 Mauricio Lopez Executive Chef 7201 Mónica Aguirre Executive Housekeeper 7111 2 Mario Rios Director of Finance 7300 Sofia Villalvazo Assistant Director of Finance 7304 Ivan Trillo Credit & Collection Manager 7306 Elizabeth Castañeda Groups Auditor 7160 Mario Martinez Security Director 7362 4 Mimiya Gonzalez Presentation Services 7030 / 044 624 138 0030 3

1 Jesus Carcano Assistant Director of Property Operations 7130 1 Ixchel SPA 7600 La Tienda 7539

Deli store 7505 Marlene Piat Chicago Office – From Mexico - 001-312-946-0942 Cell - 001-312-952-9527 (DO NOT HESITATE TO CALL – 7 DAYS A WEEK) EVENT SERVICES MANAGER: Yunuen Ruiz Ext. # 7174 3 BANQUETS MANAGER: Christian Macin Ext. # 7740 3 RESTAURANTS Restaurant Fenicia 7220 Restaurant El Meson 7137 Bar Madero 7521 Bar La Barca 7895 ROOM SERVICE 7240 EMERGENCY NUMBER Ext: # 7777

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The hotel is located between the two towns of San José del Cabo and Cabo San Lucas where extensive golf layouts weave in and around sheltered coves and grand sweeps of beach. CABO REAL DEVELOPMENT is one of the finest, offering the Ocean Course, site of 1996 – 1999 PGA Senior Slam, designed by Robert Trent Jones Jr. Hilton Los Cabos is located on an 11.3 acre (46,000 m2) stretch of ocean front land approximately 25 minutes driving distance from the airport outside San José del Cabo and only 25 minutes away from Cabo San Lucas. DISTRIBUTION: BUILDINGS: 09 PARKING SPACE: 125 FLOORS: 6 story buildings

Level I: Pool area, pool bar, Fine Dining Fenicia (Mediterranean Cuisine). Level II: All day-casual “El Meson” Restaurant. Level III: Motor Lobby, Spa, Fitness Center, Beauty Salon, Business Center, Lobby Bar, Group Registration Area, Concierge, Valet Parking, Tour and Car Rental Desk, Shopping Arcade, Executive Offices and Meeting Facilities. TOTAL ROOMS: 375 TOTAL SUITES: 53 suites 1 (2 bedroom, w/1King bed and 1w/2 Queen Beds) 4,460 sq. ft including 3 outdoor terraces EL DORADO SUITE: 1 (1 bedroom w/king bed) 1,274 sq. ft. CABO REAL SUITE: 1 (1 bedroom w/king Bed) 1,274 sq. ft. PREMIER SUITES: 15(1 bedroom w/king Bed) 1,095 sq. ft. SUPERIOR JR STE O/F: 17 (1 king bed) 664 sq. ft. JUNIOR SUITES: 18 (1 king bed) 619 sq. ft. TOTAL DELUXE: 322 average size of 546 sq.ft.

Includes 1 handicapped room King* Includes 1 handicapped room Double* *Handicapped rooms: there are two located on Level III. With the Hilton Family Plan there is no charge for children 18 and under when sharing a room with two adults.

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GUEST ROOMS DESCRIPTION Important: 80% of the Hotel’s rooms inventory is non-smoking ROOM DESCRIPTIONS: PRESIDENTIAL SUITE - The suite is located on the 5th level with an outstanding ocean front view of the Sea of Cortés. It features a very large bedroom with one king size bed, dressing room and bathroom with Jacuzzi, a second bedroom with two queen size beds and a full bathroom. The suite also counts on an oversized living room with half bath, dining room and kitchen, all luxuriously furnished. Additionally, this suite has its own private terrace for social events. EL DORADO and CABO REAL SUITE – These two suites are located on the top level with an outstanding ocean front view. Both suites include one large main bedroom with a king size bed, dressing and bathroom area, living room area, a half bath and spacious terrace. The suites have the option of a connecting room with two queen size beds. PREMIER SUITES – Hotel features eight suites of this type. All Suites offer a magnificent view of the ocean, are equal in size and include one bedroom with a king size bed, dressing and bathroom area, living room, one and a half baths, bath tub with jacuzzi jets and a lovely comfortable terrace. The suites offer the option of a connecting room with two queen size beds. SUPERIOR JUNIOR SUITES OCEAN FRONT - These seventeen suites are located on levels one through five. All suites offer an outstanding ocean front view of the Sea of Cortés. They are all of equal size and include a king size bed with dressing area, full bath , bath tub with jacuzzi jets, balcony and a side living room area. JUNIOR SUITES - These eighteen suites are located from the second level through the sixth level. All suites offer a breathtaking ocean view, they are all of equal size and include a king size bed with dressing area, full bath, bath tub with jacuzzi jets, balcony and a side living room area. DELUXE KING – Hotel rooms are scattered within the six-story buildings. The rooms offer 1 king size bed, and a private balcony with a lovely ocean view. DELUXE DOUBLE QUEEN - These rooms are scattered within the six-story buildings. The rooms offer 2 queen size beds, and a private balcony with a lovely ocean view.

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IN ROOM AMENITIES (all rooms):

• Private balcony with a view of the Sea of Cortés • Individual controlled Air Conditioning • International Cable flat screen TV with Remote Control • Cable Programming and pay per view movies • Bedside alarm / radio • Fully stocked Minibar (Charged on consumption) • Electronic Safety deposit box capable of holding one laptop plus other personal belongings • 3 Telephones in each room with 2 independent direct lines • High-speed internet wireless access • Ceiling Fan • 2 complimentary waters per room per stay • 2 speed 1600 watt hairdryer • Iron and ironing board • Daily housekeeping and turndown service • Cotton bathrobes and slippers • Vanity mirror

Sealy Posturepedic plush pillow top mattress made exclusively for Hilton Los Cabos, toped with Italian-made Mascioni 100% Egyptian cotton linens

• L´ Occitane bath amenities • Individual controlled air conditioning • Special treat turn down service snack • Complimentary daily newspaper delivered to room

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Hotel Outlets Description

RESTAURANTS: NAME: El Meson Restaurant TYPE: All day casual service Breakfast, lunch and dinner FOOD: International and Fine Mexican Cuisine TIME: 7:00 AM to 11:30 PM DRESS CODE: Casual RESERVATIONS: Only during high season and for specific dates CAPACITY: 226 seats SIZE: 4,196 sq. ft SMOKING SECTION: Yes NON SMOKING SECTION: Yes La Hacienda Restaurant is located on the 2nd level, overlooking the swimming pool and the Sea of Cortez, featuring an air conditioned area, and a covered outdoor terrace with ceiling fans. NAME: Fenicia Restaurant TYPE: Fine Mediterranean Cuisine, dinner service only MENU: A la Carte FOOD: Mediterranean Cuisine TIME: 6:00 PM to 11:00 PM (pre-opening information) DRESS CODE: Semi-Formal RESERVATIONS: Recommended CAPACITY: 155 seats SIZE: 1829 sq. ft SMOKING SECTION: Yes NON SMOKING SECTION: Yes Fenicia is a Mediterranean and Sea Food Restaurant that combines the most famous Italian, French Mediterranean, Spanish and Greek dishes. It is located on the 1st level, overlooking the endless sea and swimming pool, featuring an air conditioned area, and a covered terrace. BARS: Located on the 3rd Level with a stunning ocean front view featuring an air-conditioned area and a covered outdoor terrace with ceiling fans “Bar La Vista” Open daily from 11:00am to 12:00pm Capacity 147 seats HOTEL POOL BAR: “Madero”

Open daily from 9:00 AM to 5:00 PM POOL BAR: “La Barca”

Open daily from 9:00 AM to 5:00 PM ROOM SERVICE: 24 Hrs

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Safety and Security Features

The Emergency Procedures Manual This Hotel has an Emergency Procedures Manual which covers a wide variety of crisis situations. The Hotels Executive Committee reviews these procedures semi-annually Emergency Power This Hotel has an Emergency generator for designated lighting and power to key systems and equipment in case of power failure. Human Resources

• Drug free workplace policy is in place. • Workplace violence policy – training is in place.

Fire Protection

• This Hotel has a sprinkler system throughout and each guestroom has a smoke detector. • The closest Fire Station is Boulevard Mijares, downtown San Jose del Cabo, approx 7 miles. • Emergency number within the hotel is 7777 • Fire drills are conducted at least semi-annually involving all team members • The fire alarm system includes one way voice communication to all floors

Medical

• Local hospitals are: Tourist Medical Assist. Camino Viejo a San Jose, Cabo San Lucas BCS • 9 Miles from Hotel • There are CPR trained personnel on every shift

Security

• In house security personnel • The closest Police Station is: Boulevard Mijares, Downtown San Jose del Cabo, 7 miles away • 24 hours Security extension 7362 • Security cameras are provided in public areas.

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Meeting & Banquet Function Space HILTON MEETING FACILITIES: The Meeting and Conference Center is located on the 3rd level. Offering state of the art technology and facilities for the most experienced Incentive, Meeting and Convention organizers. A beautiful outdoor Patio Foyer surrounds El Dorado Ballroom. Group arrivals are welcomed in one private check-in area located on the 3rd level close to the main lobby. Total Meeting Capacity: 11,349 sq. feet EL Dorado Ballroom: 7,593 sq. feet

5 breakout rooms Maximum capacity 750 pax theatre style

Las Montañas Junior Ballroom: 3,756 sq. feet 3 breakout rooms Maximum capacity 370 pax theatre style Business Center: Features two Boardrooms each with 296 sq. feet. These two rooms are set-up with a fixed table for up to 15 people. Additionally the high tech Business Center offers a separate area for a variety of secretarial services and semi-private areas for internet services. OTHER OUTDOOR FUNCTION AREAS: The Hotel offers unique outdoor areas for private group events including the spacious Hilton Beach.

1) El Dorado Terrace: 5,503 sq. feet

2) Whale Watching Terrace: 4,141 sq. feet

3) Black Marlin Terrace: 3,410 sq. feet

4) Blue Marlin Terrace: 3,277 sq. feet

5) La Barca Terrace: 3,657 sq. feet

6) Dolphins Terrace: 7,081 sq. feet

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MEETING ROOM MEASUREMENTS

HIGH

WIDE DEEP

CEILING DOME AREA

ft ft Ft ft ft 2

A 31.48 28.85 19.67 24.59 908.20

LAS B 34 28.85 19.67 24.59 980.90

MONTANAS C 48 58.03 19.67 24.59 2,785.44

A + B 31.48 58.03 19.67 24.59 1,826.78

A + B+ C 63.28 58.03 19.67 24.59 3,672.14

HIGH

WIDE DEEP

CEILING DOME AREA

ft ft Ft ft ft 2

1 28.05 38.79 21.48 26.56 1,088.06

2 34.43 38.79 21.48 26.56 1,335.54

3 63.61 38.79 21.48 26.56 2,467.43

EL 4 28.85 38.79 21.48 26.56 1,119.09

DORADO 5 34.43 38.79 21.48 26.56 1,335.54

1 + 2 63.61 38.79 21.48 26.56 2,467.43

1 +2 +3 63.61 77.93 21.48 26.56 4,957.13

3 + 4 + 5 63.61 77.93 21.48 26.56 4,957.13

4 + 5 63.61 38.79 21.48 26.56 2,467.43

1 + 2 + 3 + 4+ 5 63.61 117.05 21.48 26.56 7,445.55

HIGH

WIDE DEEP

CEILING DOME AREA

ft ft Ft ft ft 2

TABLE AREA 12.46 23.77 12.13 13.44 296.17

BOARD.R. 1 C. BREAK AREA 7.31 9.90 9.02 NA 72.37

TOTAL 12.46 33.67 9.01 / 12.13 12.13 368.54

TABLE AREA 11.97 23.77 12.13 13.44 284.47

BOARD. R. 2 C. BREAK AREA 7.31 9.90 9.02 NA 72.40

TOTAL 11.97 33.67 9.01 / 12.13 12.13 356.87

A B

C

D E E P

WIDE

1 2

3

D E E P

WIDE

5 4

I

2

D E E P

WIDE

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Tent Capacities and Dimensions

Total people for sit down dinner /small dance floor and stage no rear projection

Total people for sit down dinner / dance floor and stage rear projection

Pricing Break down

100x 180= 18,000sq.ft. 1200 People 1100 People $ 40,000.00 usd 100x140 = 14,000 sq.ft. 900 People 800 People $ 30,000.00 usd 100x100 = 10,000 sq.ft. 600 People 500 People $20,000.00 usd 100x 60 = 6,000 sq.ft. 300People 200 People $ 10,000.00 usd Price Includes: Modular frame plywood with dark brown (brown chocolate color)astro-turf flooring Deluxe Executive Restrooms / Air conditioned Ambiance illumination Set up cost Tent’s additional information: Ceiling height at each of the 4 sides is 8 feet Ceiling height 24 feet to a ceiling level point across the tent Ceiling height to the highest peak point is 37 feet. There are 8 points total in pairs of 3. Two sides can be enclosed with Cathedral Style windows Two sides will be solid white vinyl The set up time is 3 days and 2 days for tear down

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RIGGING LINE LOCATION

Policy for ballroom setups (rigging and hang points)

• No lighting or other equipment shall be hanged from air wall track.

• When hang points are needed it is permitted to use “can Lights” to access hang points in drop ceiling.

• When extensive rigging is required all work shall be supervised and approved by an engineering representative, this also includes all electrical connections.

• All production work being done at the Hilton Los Cabos Beach and Golf Resort shall be done in a safe, neat and workman like manner.

• All damages or injuries that are caused as a result of the production work are the sole responsibility of the production company.

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Documentation

Given the heightened security measures in all airports, we highly recommend that you travel with a valid passport whenever you are leaving Canada or the US. This process is mandatory.

Security at airport check-in has become more stringent and you may be denied boarding if the name on your identification and your airline tickets do not match EXACTLY.

Please check to verify that your passport will not expire prior to the completion of your trip. If you do not have a passport we urge you to take the necessary steps immediately. You are responsible for obtaining your own passport.

Airport Check-In

Please ensure that you check-in at the airport at least 2 hours prior to your departure. We recommend that you call ahead to your specific airline to confirm your flight departure time. Due to increased airport security measures, please be sure to leave yourself ample time for check-in as late arrivals may be denied boarding.

Luggage Allowance

Passengers are allowed one carry-on bag plus one personal item. Personal items include a purse, briefcase, laptop or backpack. Passengers who have more than one carry-on plus one of the personal items listed above will be required to check the additional bags. The maximum size of carry-on luggage for all airlines is 40cm X 55cm X 23cm (15.75" x 21.65" x 9.06"). You are permitted two pieces of checked luggage per person (golf clubs are considered one piece). Any objects such as tweezers, nail files or pocketknives are not allowed in your carry-on luggage.

Please note that due to the significant increase in fuel charges, many airlines are reducing their free luggage allowance. Quantities allowed remain the same, however, the weight allowance of your bags has been reduced. For instance, Air Canada’s new baggage restrictions are as follows:

• Worldwide free baggage allowance becomes 2 bags weighing up to 50 lbs/23 Kg each (changed from 2 bags weighing up to 70 lbs/ 32 Kg each)

• The maximum allowable weight of a single checked bag becomes 70 lbs/32 Kg (changed from 100 lbs/45 Kg)

• Bags weighing between 50 lbs/23 Kg and 70 lbs/32 Kg will be charged an excess fee of: o $35.00 CAD/$30.00 USD for travel within North America o $60.00 CAD/$50.00 USD for international travel

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WHAT TO DO ONCE I LAND IN MEXICO!!!! Once you land and leave the plane proceed through Immigration. You must have your passport in hand. Visitors are given a tourist card valid for 30 days. You must keep this document safe and return it to the Mexican Immigration official upon departure. After showing the necessary documents you will then proceed to the baggage claim area. An official will ask you for a Customs Declaration Form (previously filled out on the plane) and to push the button. If you get a red light, they will search your luggage. If you get a green light you may proceed to the exit, or a search could still be conducted. Proceed all the way out-of-doors, passing through the right hand exit for “groups”. Be sure to avoid contact with aggressive time share representatives located only inside the building.

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A-Z Meeting Planner Guide Advertising Opportunities Affiliates Activities Additional Billing Airline Information and 1-800 numbers Airport Information Airport Transportation Amenities and Gift Deliveries Attendance Guarantee ATM Audio Visual Equipment Baby-Sitting Services Ballroom/Meeting Room Capacities Banks Banners and Signs Banquet Beverage Selection Banquet Curfews Banquet Menu Selection Banquet Terms & Conditions Bell Services Billing/Credit Box Lunches Business Center Camp Car Rental Agencies Cash Paid Outs Cash Paying Guest Check-In and Check-Out Church Services Concierge Credit Cards Credit Policy Crew Meals Dance Floor Decorations Deliveries DMC Deposits Diagrams Dietary Requirements Dine Around Directions to the Hotel Doctors On Call

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Dry-Cleaning e- Events Emergency Procedures Engineering Services Entertainment Extra Charge Fax Numbers Fitness Center Floral / Florist Food and Beverage Service Fees Function Space Gift Certificates Golf Golf Course Information Gratuities Group Reservations Identification Program Group Check-In, Arrival and Departures Guest List Manager Groups Postings Guest Rooms Guest Room Deliveries Guest Services Line HHonors Hold Harmless Agreement Hospitality Desks / Registration Hospitals Hospitality Rooms Hotel Facts/ History Housekeeping Internet Services Interpretation/ Translations Services Key Hotel Contacts Keys Kosher Laundry/Valet Linen Selection Load-In/Load Outs (Production, Decor, & Staging) Locks Lost and Found Luggage Storage Manager on Duty (MOD) Maps Mail Services Marketing Opportunities Master Accounts Medical Facilities/Services

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Meeting Room Capacities Meeting Room Rental Meeting Room Setup Standard Music/Musicians Off Premises Catering Office Equipment/Supplies Offices Outlets Parking Personalized ON-Line Group Page (POG) Post- Convention Meetings Posting Events Pre-Convention Production Guidelines Production Services Pyrotechnics Radios/Pagers Rental Cars Reservations (Rapid) Restaurants Reservations Room Service Rooming Codes / Rooming Lists Safes/Safety Deposit Boxes Security Shipping and Receiving Shopping Sound System Spa Spanish Important words Special Meal Requests Spouse Programs Staging/Platforms Storage Suites Taxes Taxicabs Telephones/Telecommunications Telephones/Rates Tennis Tents Theme Parties Towels Translation Services Transportation Services Voice Mail Walkie-Talkies Weather

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Weather Calls Weddings/Wedding Vow Renewals Wheelchairs

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ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliates opportunities to sponsor/advertise during the specified dates of the meeting/exhibit. Your Event Manager will provide detailed information and can discuss other ideas not listed below: ( ask your Events Manager for pricing) Logo products, e.g., keycards, cocktail napkins, to go lunch boxes, etc. Video Channel Plasma Screens Banners/Signage

AFFILIATES Groups meeting in conjunction with a conference, but not part of the official convention program who require meeting space will work directly with our Events Department. All meeting space, if available, will be at the hotel’s normal prevailing room rental rates and will be subject to the hotel’s contract terms and conditions.

A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event, so that they can be individually contacted by the Catering/Event Services Department to set up food, beverage and billing arrangements. ACTIVITIES

For further information you can arrange any of the following off-property activities through our Concierge or your preferred DMC Desert Beach MIGRIÑO: Daily from our location at Migriño. This is 25 min. away from Cabo San Lucas. We ride across the mountains enjoy the nice breeze and drive along the white sands of Migriño beach, enjoy the magic contrast between desert and beach. Daily departures 9am 12:30pm & 4pm Includes: English Speaking guide, free bottled water & riding gear SGL: 58us DBL: 78 WAVERUNNERS & KAYAKS HORSE BACK RIDING SNORKELING AND SUN-SETS TOURS SNORKELING TOUR This tour includes: • Snorkeling gear • Snorkeling instruction

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• Two different reef visits (Sta. Maria Bay and Pelican Rock • Life jackets • Soft drinks, tropical drinks and beer • Light lunch SUN-SET CRUISE Cruising from Cabo San Lucas on the Pacific side toward the sun-set while enjoying the MUSIC and OPEN BAR. Visit the point where the Sea of Cortes and the Pacific Ocean meet the Sea Lion’s Colony, the spectacular Arch, lover’s beach and Pedregal Mansions. 2 hours of enjoyment. GLASS BOTTOM BOAT You will have a nice tour to lands end. You will see the tropical fish, the famous Arch, the Sea Lion colony and all the unusual rock formations. You can be dropped off at Lover’s Beach for swimming, snorkeling or sunbathing, and be picked up later; the price is 15 us per person round trip or 25us per person round trip with snorkeling equipment.

PARASAILING FISHING

Boats available: Very experienced captain available. Tours are all inclusive for either 5 or up to 8 hours ADDITIONAL BILLING Inclusion to the Hotel master account of any outside supplier (Golf, DMC, etc.) will be assessed a 10% financial fee. Restrictions will apply AIRLINE INFORMATION Aerocalifornia 1(800) 237-6225 Aeromexico 1(800) 237-6639 Alaska Airlines 1(800) 445-4435 Horizon Air Group 1(800) 445-4435 Continental 1(800) 231-0856 American Airlines 1(800) 904 6000 Mexicana 1(800) 502 2000 For guests who need additional travel assistance, the hotel Concierge will be happy to assist you in locating a travel agency in the area.

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AIRPORT INFORMATION The San Jose del Cabo International Airport is located 29 miles (48km) north east of Cabo San Lucas and 8 miles (13km) north of San Jose del Cabo. The Airport Code is “SJD” There are three different terminals within the SJD area. Terminal One: American Airlines (AA) America West (AP) Aerocalifornia (JR) Continental (MX) Terminal Two Private small planes (F.B.O) Terminal Three Alaska Airlines (AS) Delta Airlines (DL) Frontier United (TED) Charter AIRPORT TRANSPORTATION There are a variety of ways to get from the airport in San Jose del Cabo to Cabo San Lucas. The trip is about 30-40 minutes. At the Airport there are shuttle that stops to several hotel properties cost is around $ 18.00 usd per person one way. There are also available at the airport regular taxis that charges $ 75.00 usd for 1 to 4 passengers. Be aware that you may be offered a free trip to Cabo San Lucas in exchange for a slow trip and being pressured by Timeshare salespeople...not the most relaxing way of enjoying Los Cabos once you get off the airplane. Once you are in Cabo San Lucas, you may choose to get around town by the city bus, cycle, taxi or walking. Cabo San Lucas is not that far from one end to the other. However, after a long day and night of partying, you may want to quickly flag down a taxi van to get you to your bed the fastest so you can pass out Los Cabos Express - Airport Authorized transportation service which offers vans, taxis, shuttles, and limos. Los Cabos Express is located in the Alaska Airlines Terminal (Terminal #3). Cost ranges from $11.00 USD - $13.00 USD per person. Los Cabos Express, Aeropuerto Internacional San Jose del Cabo, Terminal 3, Zona Federal, San Jose del Cabo, BCS. México 23400. Tel/Fax: 011-52-624-1465181 e-mail: reservaciones@cabosexpress.com Los Cabos http://www.cabosexpress.com/

Airport Taxis – The airport taxis, which are large vans that can hold up to 8 people charges between $75.00 USD - $95.00 USD to any place in San Jose del Cabo & Cabo San Lucas.

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You can also lower case!!!!!

Like taxi companies, there are many car rental companies in Los Cabos. The following outlines the Hilton Los Cabos the preferred companies, their locations, and contact numbers. Their rates fluctuate depending on the season, so please check directly with the companies for rates.

Company Web Page Us. Phone number Los Cabos Phone No. Advantage

www.arac.com

(800) 777-5500

(624) 143-0909

Alamo www.alamo.com (800) 462-5266 (624) 143-1012 AVIS www.avis.com (800) 230-4898 (624) 143-4607 Budget www.budget.com (800) 527-0700 (624) 143-4190 Dollar www.dollar.com (800) 800-3665 (624) 143-4166 Hertz www.hertz.com (800) 654-3131 (624) 142-3049 National www.nationalcar.com (800) 227-7368 (624) 143-1818 Payless www.paylesscarrental.com (727) 321-6352 (624) 143-1499 Thrifty www.thrifty.com (800) 847-4389 (624) 143-1666

AMENITIES AND GIFT DELIVERIES You do not need to bring your gift amenities from the US and incur shipping expenses. A variety of amenities are available for you to choose from for your guest . Please ask your Events Service Manager for information about the gift amenities suppliers. Ask your Event Manager for the Amenity & Gift current list Non-food or Packaged Deliveries Any non-food or packaged deliveries are made to the guest rooms by bell services. The charge for deliveries is as follows: • $4.50 USD + 10 % tax per room delivery Food and Beverage Amenities Our room service department operates on a 24-hour basis. They deliver food and beverage items and food & beverage amenities directly to the guest rooms. The room service department is happy to assist you with group gift and amenity needs. You may choose from the list of amenities below or advise your Events Manager of your specific preferences or budget guidelines. All amenity pricing excludes state sales tax, gratuity, and delivery fee. Room service gratuity is 15% and Room Service delivery fee is $4.50 USD. ASK your Event Manager for the current Food & Beverage amenity list

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ATTENDANCE GUARANTEE (BANQUETS POLICIES) FOOD & BEVERAGES No event cancellation is allowed 72 hours from the event date. If the client requests to cancel the event within this time limit, 100% of the total event cost will be charged to the client. If additional set up changes are requested within 48 hours from the event date, the client will be charge US$700.00.+ 10% tax + 15 % service charge. The Hotel will need a final guarantee number 72 hours before the event. No changes in the number of people are allowed within 72 hours. If client decreases the original guaranteed number of people within this time limit, the Hotel will charge based on the original guaranteed number of people. No menu changes are allowed within 72 hours from event date. If the client requests to change the menus within this time limit, the hotel will charge 30% of the cost of the original price of the menu times the original number of people guaranteed plus the total price of the new menu times the original number of people guaranteed. An additional labor charge will be applied if the function exceeds scheduled serving hours. Should you desire a buffet style meal, we will require a minimum of 40 people. Should your buffet guarantee fall below 40 people, the hotel will still charge for 40 people. In order to provide a double sided buffet (or 2 buffet lines); a guarantee of 100 people minimum is required. In all events, the hotel will provide water pitchers; bottled water can be provided with an additional charge. ATM We have an ATM machine, located on the 3rd level in the Montañas Ballroom foyer. It gives out pesos (Mexican currency) and the commission will depend on your bank’s policy.

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AUDIO VISUAL EQUIPMENT Presentation Services, our in-house audio visual company, brings over forty years of experience in the field of audio visual to your meeting at the Hilton Los Cabos Beach & Golf Resort. Our on-site audio visual staff members have the knowledge and the equipment to handle concert sound, multi-image or large screen video/data presentations. With on-site representatives accessible via 24-hour digital pager, your needs can be met quickly and efficiently. Presentation Services at the Hilton Los Cabos Beach & Golf Resort can insure that your meeting will be a success and that your experience will be a memorable one. The Presentation Services Director can be reached by dialing 011-52-624-14-56545 or 011-52-624-14-56500 Ext. 7030, Ask your Event Manager for the current Audiovisual prices list. BABY-SITTING SERVICES For your comfort, Hilton Los Cabos Vacation Station provides babysitting service during your stay. If you require this service, please make your reservation 24 hours in advance. Vacation Station ext. 7510 from 9:00 AM to 5:00 PM.. The cost is $15.00 USD per hour. After 11:00 pm an additional $20.00 USD will be charged for Babysitter transportation (taxi) For any cancellation there will be a $15.00 USD charge. For further information, please dial: Ext. 7510 from 9:00 am – 5:00 pm Hilton Vacation Station. We look forward to serving you. BALLROOM/MEETING ROOM CAPACITIES

Meeting room Theater Reception BanquetU

Shape Cocktail School Conf. El Dorado I 105 100 60 34 100 60 El Dorado II 120 115 70 40 100 60 El Dorado III 225 230 150 65 250 150 El Dorado IV 120 115 70 40 100 60 El Dorado V 105 100 60 34 100 60 El Dorado I & II 225 215 100 60 200 120 El Dorado I - II - III 450 480 300 95 480 380 El Dorado I - II - III - IV & V 680 800 450 120 800 495

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El Dorado III - IV & V 450 400 300 95 400 380 El Dorado IV & V 225 200 100 60 200 120 Las Montañas A 70 65 50 24 65 30 Las Montañas B 70 65 50 24 65 30 Las Montañas C 140 140 100 50 140 60 Las Montañas A & B 140 140 100 50 140 60 Las Montañas A - B & C 300 350 200 74 350 180 Business C. Boardroom # 1 10 Business C. Boardroom # 2 10 El Dorado Foyer 500 200 Las Montañas Foyer 300 n/a

BANKS Our Bank is in the United States, the address below is only for WIRE TRANSFERS: Name: Bank of America Address: Global Client Services Building A-10th Floor 1655 Grant Street, Concord California 94520 Account executive: Gloria E. Hernández Phone: 925-675-8351 Fax: 415-343-0469 E-mail Gloria.E.Hernandez@bankofamerica.com Legal Name (for Payment Checks) Fideicomiso Numero Ciento Cincuenta y Nueve Baja Real Account number: 12350-06602 ABA Routing code: 121000358 ( 9 Digits) In Order to honor the VAT TAX EXEMPTION LAW, monies ( Deposits, Wire Transfer check) must be applied to a Mexican Bank from USA. HOTEL LEGAL NAME: FIDEICOMISO NUMERO CIENTO CINCUENTA Y NUEVE BAJA REAL . Bank: BANAMEX Account. USD: 43549002782 Branch: 4354 ABA (Routing Code 9 Digits): BNMXMXMM

It is very important and necessary to fax a Copy of your money deposited in to Mexico for tracking reassigns to: 011-52-624-14 56538 & 39, in attention to the Credit & Collection Manager

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BANNERS AND SIGNS The Hotel Los Cabos takes pride in the condition and aesthetic appearance of our facility. In order to maintain a quality image for all hotel guests, there are a few things we ask of you during your stay: Professionally printed signage is allowed only in the meeting/convention areas. These signs can be used with easels or in sign stands. No handwritten signs or flipcharts are allowed outside the meeting rooms. The hotel reserves the right to approve the copy and placement location of any signs or banners for use within the hotel. No banners can be hung along the walls of the public areas. Banners may be hung from the skirting of the hospitality desks and at outdoor functions. In addition, nothing is to be placed over exit doors or located to conceal or obscure any exit. Please ask your Events Manager if you wish to have banners or signs created for your conference. BANQUET BEVERAGE SELECTION The Hilton Los Cabos offers a choice of Domestic, International & Premium brands of beverage on banquet bars. Specific items are available upon request. Please request our complete wine list when planning your special event. The following is a list of beverages currently offered by our beverage department for banquets. As the availability of some of the items vary, this list may or may not be complete and is subject to change. Please ask your Events Manager for a complete list of banquet wines

BEVERAGES

Domestic, International and Premium Bar

available per hour package and on consumption.

Our in-house sommelier is available at no extra cost, to assist you in selecting wines to pair with your menu.

Please ask our Events department for more details.

DOMESTIC BAR Prices are per drink

Appleton White Rum $10.00

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Beefeter Gin $10.50 Cuervo Gold Tequila $9.50 Smirnoff Vodka $8.50 J & B Whisky $11.00 Jim Beam Bourbon $11.00 Kahlua $10.00 Damiana Liquor $10.00 Dobel Liquor $10.00 Daiquiris $11.00 Margaritas $11.50 Piña Colada $11.50 Corona $6.50 Modelo Especial $6.50 Modelo Light $6.50 Pacifico $6.50 Negra Modelo $6.50 Bottle Water $4.60 Sodas $5.80 *House wines $40.50 / bottle

INTERNATIONAL BAR

Prices are per drink All Domestic Brands plus:

VODKA Absolut $11.00 Stolisnaya $11.00 Sky $11.00 GIN Frangelico $11.00 Tanqueray $11.00 LIQUORS AND CREAMS Kahlua $10.00 Baileys $11.00 Gran Marnier $12.00 Amaretto $11.00 RUM Malibu $10.00 Capitan Morgan $10.00 Meyers $11.00 WHISKY Chivas Regal $14.00 J.W. Black Label $14.00 Dewars $13.00 Crown Royal $14.00

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INTERNATIONAL BEERS Bud Light $8.00 Budweiser $8.00 ODouls $8.00 BRANDY Don Pedro $8.00 BOURBON Jack Daniels $12.00 COGNAC Martell V.S $15.50 TEQUILA Cuervo Tradicional $11.00 Herradura Rosted $12.00 Cuervo 1800 $11.5

PREMIUM BAR

VODKA Ketel One $15.50 Grey Goose $14.00 LIQUORS AND CREAMS Baileys $11.50

GIN Bombay Sapphire $11.50 RUM Havana Club 7 Años $11.50 Ron Castillo $11.50 WHISKY Glenlivet $18.50 Glenfidicch $15.50 BRANDY ODouls $8.50 Duque de Alba $15.50 BOURBON Makers Mark $14.50 COGNAC

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Hennessy V.S.O.P $15.50 TEQUILA Don Julio Rested $13.00 3 Generaciones $16.50

BAR PACKAGES

Domestic Bar 1 Hours $38.50 per person 2 Hours $48.50 per person 3 Hours $60.50 per person 4 Hours $69.50per person International Bar 1 Hours $46.00 per person 2 Hours $62.50 per person 3 Hours $72.50 per person 4 Hours $87.00 per person

Prices subject to change

BANQUET CURFEWS As a courtesy to other guests and residents of the Hilton Los Cabos, there is an outdoor function curfew of 10:00 pm. BANQUET MENU SELECTION We request that banquet menus, room arrangements, and other details pertinent to your convention be submitted to your Events Manager 30 days prior to your conference dates. We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event. Specialty and theme parties may be designed to meet your particular needs, as complete theme parties are a trademark of Hilton Los Cabos Beach & Golf Resort. Special meal requests are easily accommodated. Please advise your Events Manager in advance with any special dietary requirements. Please ask you Events Manager for the Banquet menus

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BANQUET TERMS AND CONDITIONS 1. ASSIGNMENT/CONFIRMATION OF FUNCTION SPACE: You agree to confirm with us the assigned function space before printing any materials listing specific meeting or function locations. The schedule of events in your sales agreement indicates the space is tentatively being held. Upon review of your event requirements, Banquet Event Orders (“BEOS”) will be sent to you to confirm all final arrangements and prices. These BEO’s must be signed and returned prior to the event and will serve as a part of this agreement. 2. GUARANTEE OF ANTICIPATED REVENUE: At least 72 hours (3 business days) before your event, you must inform us, in writing, of the exact number of people who will attend your event. You will be charged based on the event guarantee, or contracted revenue minimum, whichever is greater. We will not undertake to serve more than 5% more than this guaranteed minimum. 3. OVERTIME: You agree to begin your event promptly at the scheduled start time and agree to have your guests, invitees and other persons vacate the designated event space at the end time indicated on the final BEO. You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations There is a charge of $ 60.00 usd + 10 % tax per hour for each team member such us waiters, captains, bar tenders, Stewarts etc., that stays overtime 4. GRATUITY & SERVICE CHARGE: 15% of the food and beverage total will be added to your account as a service charge/gratuity and fully distributed to servers, and where applicable, bussers and/or bartenders assigned to the Event. 10% of the food and beverage total will be added to your account as a government tax. 5. PRICE INCREASES: There may be increases in prices due to unforeseen changes in market conditions at the time of your event. We will communicate these increases to you in advance. We will require written confirmation that you agree to pay these increased prices. Alternatively, we, at our option, may in such event make reasonable substitutions in menus and you agree to accept such substitutions. 6. SET UP CHARGES. Should extensive meeting room set-ups or elaborate staging be required, there will be a set-up charge to cover Hotel costs and additional labor. If equipment is necessary that exceeds Hotel’s inventory, then you agree to pay for the cost of renting this additional equipment. You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event, whether caused by you, your agents, employees, contractors, or agents. 7. OUTSIDE FOOD AND BEVERAGE: Due to state law, you may not bring into the Hotel alcoholic beverages. You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources. A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests. Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required. 8. AUXILIARY AIDS: The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms, common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act. You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event. You agree to pay all charges associated with the provision of such aids by the Hotel.

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9. PROMOTIONAL CONSIDERATIONS: We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo, Hilton does not offer or accept any terms or conditions which provide commissions, rebates, HHonors points or other forms of compensation related to revenue for food, beverage, room or equipment rental. BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handling/storage. Porterage charges will be outlined in your contract. The current rate is $ 4.00 usd per room plus + 10 % service charge, and is subject to change. Porterage is the delivery of your attendees’ bags from the hotel entrance to the attendees’ rooms, and the return delivery of those bags to the hotel entrance on departure days. Group luggage is generally delivered to the group entrance, where it is organized by room, then delivered promptly. Please keep delivery timing in mind when ordering separate luggage trucks or busses. Departure notices and bag pulls should be coordinated with our Bell Captain, Events Manager or Event Services manager. The bag pull list needs to be completed and delivered to the hotel at least 24 hours prior to the first scheduled bag pull. To ensure a check-out time of 12 noon, we request that the last bags be pulled at 11am. Please keep in mind the size of the resort when scheduling bag pulls, and consult our staff with any questions. Bag pulls are traditionally done with the bags placed outside the door. If luggage is moved from guest rooms and held at one location, let the Bell captain know. BILLING/CREDIT The hotel requires that proper credit information be established prior to your event/conference. Most contracts require full pre-payment of all room, room tax and porterage charges (30) days prior to arrival, as well as 90% of the estimated total program charges. Balance is usually due (7) days prior to arrival. Should you require a master account for billing purposes, please complete and return our credit application. Upon approval, master accounts will be assigned per your instructions. Please be sure to advise your Event Manager in advance for any specific instructions on how you would like your bill organized. We recommend on-site daily review with the Group Billing Coordinator Cash or paid outs may be arranged with the Credit and Collection Department and your Event Manager if fully prepaid in advance - a minimum of three weeks is normally required (there is 10% cash allowance fee on top of the total amount requested).

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BOX LUNCHES Box lunches are available through your Event Manager by selecting the specific items you wish to have from either the room service or banquet menus. If you wish to order box lunches for your group, your Event Manager is happy to arrange the order for you and provide delivery to your specified location on property. BUSINESS CENTER The Business Center is located on the 3rd level in front of the activities center, in the main lobby area. Computer labs, photocopy machine, wireless connection, fax and office services are available for you there. Please ask your Events Manager for the prices.

CAMP “Vacation Station” is a fun-filled activity center for our young guests age 5-12. All children must be potty trained. “Vacation Station” operates daily from 9am-5pm. To make reservations, please call the recreation desk at extension 7510 or ask your Catering/Events Manager. CAR RENTAL AGENCIES

Company Phone No.

Web Page

US. Phone number Los Cabos

Advantage

www.arac.com

(800) 777-5500

(624) 143-0909

Alamo www.alamo.com (800) 462-5266 (624) 143-1012 AVIS www.avis.com (800) 230-4898 (624) 143-4607 Budget www.budget.com (800) 527-0700 (624) 143-4190 Dollar www.dollar.com (800) 800-3665 (624) 143-4166 Hertz www.hertz.com (800) 654-3131 (624) 142-3049 National www.nationalcar.com (800) 227-7368 (624) 143-1818 Payless www.paylesscarrental.com (727) 321-6352 (624) 143-1499 Thrifty www.thrifty.com (800) 847-4389 (624) 143-1666 CASH PAID OUTS / ALLOWANCE The Hilton Los Cabos Beach & Golf Resort will give cash to groups only if the money has been received in advance by our bank. Groups should make allowances for their check to clear as most

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checks take three to four weeks. Should the group want to pick up cash on the weekend or holiday, prior arrangements must be made through Event Manager. If there is not enough time to send a check, a wire transfer may be made. Ask your Event Manager for details or refer to Wired Funds, There will be a cash allowances charge fee of 10 % of the total amount Note: Hilton Los Cabos Beach & Golf Resort can not guarantee exact bill denominations as the bank will provided as much as requested upon availability. CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure his/her room, Hilton Los Cabos Beach & Golf Resort will require full payment in advance for room and tax charges. In addition, there will be a $100.00 USD per day refundable deposit for incidental charges. If the guest does not wish to establish credit for incidental charges, the guest room phone will be restricted to calls other than room to room. All room folio charges from the Food and Beverage outlets and movie charges will be restricted as well.

CHECK-IN AND CHECK-OUT Our check-in time is 3:00 PM, check-out time is 12:00 PM. All guests arriving before 3:00 PM will be accommodated as rooms become available. Our Bell Staff can arrange to check baggage for those arriving early when rooms are unavailable and for guests attending functions on departure day. CHURCH SERVICES CATHOLIC Parroquia San Jose Monday through Friday at 7:00 pm Hidalgo & Zaragoza Saturday at 7:30 pm San Jose Del Cabo Sunday at 7:00 am, 10:00 am, 12:00 pm, 6:00 pm, 7:30 pm 23400 624-142-0064 Guadalupe Chamizal Sunday at 9:00 am, 11:00 am, 8:00 pm Chamizal San Jose Del Cabo 23400 Cabo San Lucas Sanctuary Monday through Saturday at 6:00 pm Cabo San Lucas Sunday at 9:00 am, 11:00 am, 6:00 pm. 8:00 pm 23410 624-143-2666 CHRISTIAN Amistad Cristiana de Los Cabos Ocampo & Obregon, behind Santa Fe Hotel Cabo San Lucas 23410

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624-143-1320 Bet-San San Jose del Cabo 23400 140-7695 PROTESTANT La Luz del Mundo (The light of the world) Cuatlicue E. road to Light House & Te Tohia Cabo San Lucas 23410 624-143-4820 JEHOVAH’s WITNESS 624-172-4892 MORMON 624-142-5506; 624-105-1819 CONCIERGE Our Concierge is here to help you have a perfect stay at Hilton Los Cabos Beach & Golf Resort. They provide internal public relations and overall guest service. At any point during your stay with us, please do not hesitate to stop by the concierge desk on the 3rd floor, on the right side, besides the registration desk, call extension 7106 if there is anything our staff can do for you. CREDIT CARDS The Hilton Los Cabos accepts all major credit cards including Visa, MasterCard, American Express, Diners Club. Credit cards may be used in our outlets, retail shops, at the front desk and to settle group charges. CREDIT POLICY The hotel requires that proper credit information be established prior to your event/conference. A non-refundable deposit will be required for most/all events, whether at the time of confirming your room assignments or per the sales contract. Most contracts require full pre-payment of all room, room tax and porterage charges (30) days prior to arrival, as well as 90% of the estimated total program charges. Balance is usually due (7) days prior to arrival. Should you require a master account for billing purposes, please ask your Sales Manager or Event Manager for a credit Application, complete it and return our credit application. For approval, master accounts will be assigned per your instructions.

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Please be sure to advise your Event Manager in advance for any specific instructions on how you would like your bill organized. We recommend on-site daily review with the Group Billing Coordinator. Cash or paid outs may be arranged with the Credit & Collection department and your Event Manager and needs to be prepaid in advance - a minimum of three weeks is normally required. CREW MEALS Special menus can be designed for rotating buffet service and working schedules. Please notify your Event Services Manager a minimum of two weeks in advance for any crew meals. DANCE FLOOR There is a portable dance sectioned dance floor of 3” by 3” tiles 60 pieces as maximum capacity (there is a charge of $1,500.00 USD + 10 % tax per the dance floor please contact your Event Manger for further information. DECORATIONS A full line of theme party props, backdrops, entertainment and interactive events are available through your Event Manager. We are happy to suggest ideas on novel favors, souvenir menus, printed programs, creative ice carvings, theme food presentations, and room accent decor and specialty linens. All decorations and displays brought into the hotel must be approved prior to arrival and meet approval of local authorities. Items are not to be attached to any permanent hotel structure, carpet or furnishing with nails, staples, tape, or any other substance in order to help preserve the appearance of our public areas and minimize damage. The Hilton Los Cabos Beach & Golf Resort prohibits the use of pyrotechnics in any Indoor Event A complete theme party package with menus is available from your Event Services Manager. DELIVERIES / Non-food or Packaged Deliveries Any non-food or packaged deliveries are made to the bell services. The charge for deliveries is $3.50 USD + 10 %tax per room. (DMC’S) DESTINATION MANAGEMENTS COMPANIES If you need assistance with airport transfers or group moves during your meeting (dine-around, recreational activities, golf, etc), any of the following companies can provide these services. Please contact them directly: • AMI: Sr. Oscar Nuñez / President – Director of Marketing

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Calle Tezozomoc Mza. 74 Lote 12, Col. Obrera Cabo San Lucas, BCS. 23410 Ph: 624-143-8698 / Fax: 624-143-8699 • TERRAMAR: Sra. Kim Clapham / General Director Carr. Transpeninsular km 29.5 Plaza Las Palmas loc. 35 A Col. Magisterial San José del Cabo, BCS. 23440 Ph: 624-142-9200 / Fax: 624-142-3166 • EXCLUSIVE INCENTIVES: Sr. Jorge Wolburg / Director of Groups Guardacostas 411, Col. Magisterial San José del Cabo, BCS. 23400 Ph / Fax: 624-14 26804 • TROPICAL INCENTIVES LOS CABOS: Sra. Wendy Tejeda / Director of Sales Calle Valerio González 200, Col. 1º. De Mayo San José del Cabo, BCS. 23400 Ph: 624-142-1713 y 23 / Fax: 624-142-1723 • CTA – CABO TRAVELER ADVISORS: Sr. Víctor Mena / General Director; Sr. Edson Contreras / General Manager Malvarosa # 136, Col. Magisterial San José del Cabo, BCS. 23400 Ph: 624-142-4444 y 49 / Fax: 624-142-4445 • MARITUR: Sr. Gabriela Cordero / Director of Sales Plaza Valerio Gonzalez suite 6 Col. 1º. De Mayo San José del Cabo, BCS. 23400 Ph: 624-142-3049 / Fax: 624-142-3159 • TRANSCABO: Sr. Hiro Saito / Director of Sales Calle Floresta 10904, Col. Las Veredas San José del Cabo, BCS. 23400 Ph: 624-146-0888 / Fax: 624-146-0890 • IVI: Sr. Everardo García / General Manager Calle Valerio Gonzalez S/N entre Hidalgo y Morelos, Col. 1º. De Mayo San José del Cabo, BCS. 23400 Ph: 624-146-9325 / Fax: 624-146-9326 • CONTACTOURS – CONTACTINCENTIVES: Sr. David Comartin Ree / General Director Ignacio I. Zaragoza S/N entre Av. De la Juventud y Félix Ortega, Col. Matamoros Cabo San Lucas, BCS. 23410 Ph: 624-143-8900 / Fax: 624-143-8901 • ELITE INCENTIVES: Sra. Patricia Rosas / General Director

Calle Libertad S/N, casi esq. Av. Cabo San Lucas Cabo San Lucas, BCS. 23410 Ph: 624-143-9770 y 71 / Fax: 624-143-5470

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DEPOSITS Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in. Required group Cash Deposits are outlined in your sales contract. Cash deposits may be made at anytime throughout your stay and placed to your master account balance. DIAGRAMS Please contact `your Event Services Manager regarding diagram services. DIETARY REQUIREMENTS Our Chef will be happy to provide meals for your attendees with special dietary requirements. Please advise your Event Services Manager if a special meal is required. DINE AROUNDS

SAN LUCAS Edith's Quiet jazz music and live trio. Great view of the Bay and Land’s End. Seafood and outdoor mesquite grill. Handmade tortillas, extensive wine list, exotic drinks and desserts. Ask for “Lover’s Special” friendly service. Playa el Médano & Paseo del Pescador. Ph: 143-0801. www.edithscabo.com Daily, 5pm–10pm; D, S—VS, MC La Dolce Italian Restaurant Personally supervised by its owner Stefano and his staff; La Dolce Italian Restaurant has always been recognized for its excellent quality and service as well as its affordable pricing. We feature home made pastas, seafood, gourmet pizzas, and fine wines. Hidalgo & E. Zapata, Ph: 143-4122. E-mail: ladolce@cabotel.com.mx Daily, 5pm–12am. D, —MC, VS Lorenzillo's the Live Lobster House Live Lobster House, Seafood specialties and international cuisine. Enjoy our view of the marina in a nautical atmosphere. Reservations are suggested. Blvd. Lázaro Cárdenas & Malecon, on the Marina; www.lorenzillos.com.mx. Ph:105-0212, 105-0214. Daily, 8am–6pm; L, D—AX, MC, VS Mi Casa de Mariscos The newest creation from the folks at Peacock’s and Mi Casa. The food served is a culinary trip along Mexico’s coastal regions with attention to the original recipes. Huge Hacienda structure with a breathtaking courtyard and live folkloric music. If fresh seafood is on your mind, it doesn’t get better than this; across from McDonald’s / behind Banamex bank. Ph: 143-6898. Daily, 1pm–10:30pm; L, D—AX, MC, V

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Nick-San Restaurant - Fine Japanese Cuisine Excellent Japanese food, sushi bar, seafood and grilled specialties. International Gold and Silver Award for Quality 2003. Full bar, sake and Japanese beers. Plaza de la Danza, next to KFC. Ph:143-4484. Open Tue–Sun, 11:30am–10:30pm; L, D—MC, VS Hacienda del Cuervo Restaurant Traditional Mexican Food in downtown Cabo. Mariachi, Banda and Salsa Music all day. Fresh Tortillas, Sopes and Quesadillas made in front of your eyes. Boulevard Marina, Plaza Náutica Local G2-G8, Cabo San Lucas, Baja California Sur, Mexico. Phone: 105-1615 and 105-1621. Open from 8am to 12 midnight daily.

SAN JOSE Damiana Restaurant Bar & Patio Housed in an 18th-century hacienda with a romantic patio surrounded by bougainvillea. Char-broiled lobster, Imperial shrimp steak, seafood and Mexican dishes. Menu featured in Bon Apetit Magazine. Blvd. Mijares 8 on town plaza. Phone: 142-0499. Open daily, 10:30am– 10:30pm; L, D, S—AX, MC, VS El Chilar Restaurant Mexican cuisine at it’s best. A candled, rustic ambience welcomes and soothes, creating a pleasant dining and conversation space. Full bar, selection of 80 wines, reasonable prices, excellent service and air conditioning. We also do catering! B. Juarez and Morelos near Telmex. Phone: 142-2544, 146-9798. Mon–Sat, 3pm–10pm;

La Panga Antigua Restaurant and Bar Fine seafood restaurant also featuring international cuisine. The menu is based on daily choices of the freshest seafood available. Enjoy air conditioned indoor dining or relax outside on the terrace. Zaragoza Street #20, Downtown San José del Cabo, beside the main Church. Reservations recommended. Phone:142-4041; Fax: 142-3846, E-mail: seafood@ lapanga.com. Open daily, 2pm–10pm; L, D—AX, MC, VS Mi Cocina at Casa Natalia Hotel A great dining choice–from setting to service that is sure to be unforgettable. The courtyard, with palms and exposed brick walls accommodates al fresco dining. The food prepared by chef and owner Loïs Tenoux is creative and consistently superb. The palapa bar offers wines, tequilas, margaritas and martinis. Blvd. Mijares 4 near A. Obregón, San Jose del Cabo. Ph:142-5100, 142-5110. Daily, 6:00pm–10pm; D—AX, MC, VS

Morgan’s Encore Restaurant The creation of Peter McGeown and Morgan MacLeod. Morgan's Encore features International Cuisine and Mexican dishes set is a hacienda atmosphere with open patios a winding staircase and brick fireplaces. Morelos and Obregon (in the historic district), San Jose del Cabo, Los Cabos, Baja California Sur, Mexico. Phone: (624) 143-3825; Open daily, 6pm–12pm; Dinner to 10pm.

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Morgan’s Restaurant & Cellar A hint of Tuscany, a whisper of Province. The soul of the Mediterranean in the heart of San José del Cabo, where tantalizing taste in food meets a visual experience in design excellence. Join us for an experience to be remembered. Manuel Doblado & Hidalgo. Phone:142-3825. Open daily, 6pm–12pm; Dinner to 10pm; D, S—AX, MC, VS

Tequila Restaurant Beautiful garden dining with Asian and Mediterranean highlights. Full bar, seafood and house specialties. Wine & Tequila list. Manuel Doblado No. 1011. Phone:142-1155, Fax: 142-3753. Daily, 6pm–11pm; D—ax Tropicana Inn Restaurant, Bar & Grill Mexican dishes and seafood specialties. Relax in air conditioned comfort with tropical and Mexican music. Good prices and friendly service. Blvd. Mijares #30. Ph:142-1580,142-9070 Open daily, 8am–11pm; B, L, D, S—

TOURIST CORRIDOR

Fenicia Restaurant Fine Mediterranean Cuisine The Hilton Hotel invites you to enjoy our fine Mediterranean Cuisine with the most delightful seafood that combines Italian, French, Spanish and Greek dishes. Overlooking the endless sea and swimming pool area. Hilton Los Cabos Beach & Golf Resort, Carretera Transpeninsular Km. 19. 5, Ph:145-6500 ext. 7220. Tue–Sun, 6pm–11pm; D—MC, VS, AX, DC Ristorante Da Giorgio Delicious Italian cuisine. Now under new management with a completely new menu. Salad bar and antipasto. Breathtaking sunsets with arch and ocean views. Full bar and extensive wine list. Valet parking. Km 5. 5 Carr. Transp. #1 at Misiones Hotel. Phone:145-8160, reservations are suggested. Open daily, 8:30am–10:30pm, kitchen closes at 10pm; B, L, D, S—MC, VS Trattoria Da Giorgio San José Authentic homemade Mediterranean food prepared with natural ingredients. Under new management, recently remodeled, new chef and staff. Enjoy the spectacular view of Palmilla bay from the top of a hill in a romantic atmosphere. Km. 25. 5 Carret. Transp. #1, between Palmilla and Cerro Colorado. Ph: 144-5304. Daily, 3:30pm–10:30pm; D, S—MC, VS

Pitahayas Restaurant The place for food & wine lovers. This exclusive restaurant has the finest wine cellar in the area. Mixing modern culinary skills with inspiration, Chef Volker Romeike uses woks and wood burning ovens to create superb meals from selected ingredients from the crossroads of the Pacific. The ocean view is spectacular. Sheraton Hacienda del Mar at Cabo del Sol Resort, Km. 10, Carret. Transp. #1. Ph: 145-8010; Fax: 145-6146, Daily, 5pm–10: 30pm; D—AX, MC, DC, VS

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French Riviera Restaurant & Bakery Fine gastronomic creations with a classic French style. Freshly baked breads and pastries. Air conditioned dining room or open-air patio with nice views of the arch. On the Tourist Corridor just a few minutes from Cabo San Lucas. Plaza del Rey, local 10 & 11, Km. 6. 3 Carret. Transp. #1 at Cabo Bello. Bakery Phone: (624) 104-3124; Restaurant Phone: (624) 104-3125; Fax: (624) 104-3127. Open daily, 12pm - 4pm for lunch and 5pm - 10:30pm for dinner; L, D, S—MC, VS The following keys are used in this guide: MEALS SERVED: (B) - Breakfast (L) - Lunch (D) - Dinner (S) - Snacks PAYMENT FORMS ACCEPTED: (AX) - American Express; (CB) - Carte Blanche; (DC) - Diner's Club; ( MC) - MasterCard; (VS) - VISA; ($) - Cash only. DIRECTIONS TO THE HOTEL Landing in Sunny Cabo and getting your rental car, you may… 1.- Take a left to get to the Toll way. 2.- Passing the toll, follow the sign to Cabo San Lucas (right) by Carretera Transpeninsular. 3.- After a 10 ten minute ride, past the Westin Regina and the Marquis Hotel, you will turn to left in the First return, Cabo Real Entrance DOCTORS ON CALL Doctors on call is a private, general medicine office located in San Lucas . A medical doctor is available every day, including weekends and holidays by dialing extension # 0; house calls to hotel rooms can be arranged. The physicians have extensive medical experience with illness/injuries that afflict travelers. Settlement must be made with cash .They will accept or process your insurance; however they will provide you with an invoice to submit the paperwork on your own. Hours of operation: Doctors office at the hotel: From 9:00 am – 5:00pm and call 24 hours DRY-CLEANING Complete laundry services are available by dialing extension # 0 in-house. Garments picked up prior to 8:30am are returned to guests by 7:00 pm the same evening. Garments picked up after 8:30am, will be returned the following day by 7pm. eEVENTs Hilton Family’s new online booking channel for small groups and meetings.

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EMERGENCY PROCEDURES The Hilton Los Cabos Beach & Golf Resort is fully prepared to handle different types of situations to assist our guests. The following is information on our emergency procedures: • The hotel internal emergency number is # 7777 • The hotel has an emergency response team 24 hours a day. In the event of an emergency, calling the emergency number #7777 will initiate the appropriate response. • Paramedics, fire department, and the police department are all located approximately 15-20 minutes from the hotel. • Our security department and approximately 7 of our employees are trained in CPR and First Aid. • We have an on-site doctor’s office. Please see Doctors On-Call for more information. • Emergency evacuation routes and procedures are located on the inside of all guest room doors. ENGINEERING SERVICES The Engineering Department is available to provide assistance with all your mechanical and electrical needs. Please contact your Event Manager if you require an electrical services request form to secure additional power and/or labor services. All requests for power requirements are to be communicated to your Event Manager a minimum of two weeks prior to your event. A complete production package is also available through your Event Manager. ENTERTAINMENT The Hilton has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local, national, and international talents. Please contact your Event Services Manager for assistance in booking entertainment. The hotel requests that outdoor entertainment begin no earlier than 9 am and end no later than 10 PM. EXTRA CHARGES FOR SERVICES Maintenance Technician $ 63.00 usd+ 10% tax Per 4 Hours Stewart Boy Service $ 63.00 usd+ 10% tax Per 4 Hours Bellmen Boy Service $ 25.00 usd +10 % tax Per Hour Cashier Service $ 63.00 usd+ 10% tax Per Event Chef Service (carving ) $ 63.00 usd + 10% tax Per event Chef Service (carving ) $ 63.00 usd+ 10% tax Per Extra Hour Bar Tender $ 63.00 usd+ 10% tax Per Extra Hour Bar Tender Extra $ 63.00 usd+ 10% tax Per event

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Waiter $ 63.0 usd + 10 % tax Per extra hour Waiter (Extra) $ 63.00 usd+ 10% tax Per Event Banquet Captain $ 100.00 usd+ 10% tax Per extra hour Golf cart $ 120.00 usd+ 10 % tax Per event Room Delivery $ 3.50 usd + 10 % Tax Per room Paid out 10 % charge of total amount Per Paid Out Handle Fee $ 2.00 usd + 10 % tax Per Box FAX NUMBERS • For Guests: 011-52-624-14-56501 • Catering/Convention Services office: 011-52-624-14-56527 • Sales office: 011-52-624-14-40628 • Reservations office: 011-52-624-14-56560 FITNESS CENTER The Spa and Fitness Center, located on the 3rd floor is a perfect complement for your convention and meeting needs. You will find everything you need to relax and indulge during your stay with us. The Spa offers a wide variety of services from massages, body treatments, manicures, pedicures, and invigorating facials. The fitness center offers a full rage of cardio, strength, and conditioning equipment with a large selection of free weights. Both men’s and women’s locker rooms are equipped with steam rooms, showers, digital lockers and all amenities. Contact the Spa and Fitness Center’s manager about information on group service rates or spa breaks for your meetings. Hours of Operation: Monday- Sunday 6:00 am - 10:00pm For further information please call 011-52-624-14-56500 ext 7701 FLORALS / FLORIST For floral or florist information, consult your Event Manager for assistance with a proposal for your special event. FOOD AND BEVERAGE SERVICE FEES Sales Tax Los Cabos Baja California Sur state sales tax is currently 10%, which is assessed on all banquet food & beverage charges, room rental fees, service charges, gratuities, and miscellaneous charges (i.e. decor, linens, floral, Audio Visual, etc.)

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Service Charge There is a service charge of 15% which is assessed on all food and beverage aspects of banquet functions, and to any audiovisual equipment rental. In any Restaurant and room service, the service charge is currently 15% Chef Fees For each cooking or carving station at banquet functions, a chef is required at $63+ 10 % tax per event.. Cooking stations are available at outdoor functions only. Bartender Fees Hilton Los Cabos will provide on complimentary basis 1 bartender per every 100 attendees In the event of requesting extra bartender staffing there will be a bartender charge of $63.00 USD +10 % tax per bartender per event. Minimum Guarantee You will note that most of our buffet and theme menus require a minimum number of guaranteed persons. Please discuss specific requests or attendance figures with your Event Services Manager Corkage According to (state) liquor laws, all beverages must be purchased through the Hilton Los Cabos Beach & Golf Resort therefore corkage fees are not applicable. (See Corkage Policy) FUNCTION SPACE Please contact your Event Manager for specific information regarding our indoor meeting rooms and outdoor function areas. All indoor meeting rooms are considered non-smoking. Smoking will be allowed in outdoor locations only GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees, staff or sporting event winners. Gift certificates are available for purchase through Event Manager and are designated for restaurants, lounges, logo shops and guest room charges. Gift certificates are not honored at our retail shops; however, purchases may be made in certain retail shops and signed to the guest room. A gift certificate can be used as a credit to the guest room account. Please contact your Catering/Event Manager for further details. GOLF In the event needing a Golf assistance to organize golf tournaments, transportation to golf courses, golf clubs for rental or anything that has to do with golf you can contact the Group Golf Concierge, Mr. Alejandro Fernandez. Please contact him: golf@hhiltonloscabos.com

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Telephone Number 011-52-624 141-6195 GOLF COURSE INFORMATION Cabo del sol www.cabodelsol.com Tel: 011-52-624-145-8200 & 011-52-624-145-8201 Fax 011-52624-145-8202 Querencia http://www.loscabosquerencia.com/ Tel: 011-52-624 145-6670 & 011-52-624-145-6688 Fax: 011-52-624-145-6671 Cabo Real www.caboreal.com Tel: 011-52-624144-0040

USA Toll Free: 1(877) 7958 727 In México Toll Free: 01800 543 2044

E-mail: reservations1@conciergeloscabos.com

reservations2@conciergeloscabos.com

Palmilla www.oneandonlypalmilla.com Tel: 011-52-624-144-5250 Fax :01152-624-144-5245 Country Club www.intrawest.com Tel:011-52-624- 143-5800 Fax: 011-52-624 143-5809 GRATUITIES Informally known at tipping, in Mexico tipping is voluntary. Tips are supposed to be rewarded for services performed as well as a supplement to an employee's income (gratitude). Recommendations for housekeeping - $4.00 per day, Bellman - $1.00 per bag and discretionary for above and beyond services provided for you. Disclosure: all gratuities not outlined in the contract are discretionary. GROUP RESERVATIONS IDENTIFICATION PROGRAM Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations.

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Available at select Hilton properties Reduces exposure to attrition Ability to monitor booking pace No charge – it’s FREE

Please ask your Event Manager about this tool. GROUP CHECK-IN, ARRIVALS AND DEPARTURES The Hilton Los Cabos has a specially designed group entrance to accommodate the needs of your group. It has a porte cochere and ample room for bus loading and unloading. It is also conveniently located near the ballrooms and meeting rooms. This area may be reserved and set up for satellite check-in and convention registration, depending on your arrival pattern. All coach arrivals will be directed to the group entrance, as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance. Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges, unless we have a letter of guarantee from your organization on file. If your guests are arriving via group transportation and an arrival manifest has been supplied, we will be happy to have all of the rooms assigned in advance and key packets prepared. If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest, we will assign rooms on a first-come, first-serve basis. GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allow them to manage their group’s reservations on-line and provides on-line guest lists information. Please ask your Event Manager about this tool GROUP POSTINGS Signage will be displayed for each function for your group. Information on your group daily activities will also be posted on our in-house television channel. Only professionally printed signage is allowed in the meeting/convention areas. These signs can be used with easels or in sign stands. No handwritten signs or flipcharts are allowed outside the meeting rooms. The hotel will provide your travel staff with a letter board to use for daily updates and announcements. No banners can be hung along the walls of the public areas with the exception of pre-assigned locations. Banners may be hung from the skirting of the hospitality desks and at outdoor functions. Hotel personnel must provide the labor to hang the signs at a fee of $50.00 usd + 10 % each staff member.

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GUEST ROOMS Important: 80% of the Hotel’s rooms are non-smoking ROOM DESCRIPTIONS: PRESIDENTIAL SUITE - The suite is located on the 5th level with an outstanding ocean front view of the Sea of Cortés. It features a very large bedroom with one king size bed, dressing room and bathroom with Jacuzzi, a second bedroom with two queen size beds and a full bathroom. An oversized living room with half bath, dining room and kitchen, all luxuriously furnished. Additionally, this suite has its own private terrace for social events. EL DORADO and CABO REAL SUITE – These two Suites are located on the top level with an outstanding ocean front view. Both Suites include one large main bedroom with a king size bed, dressing and bathroom area, living room area, a half bath and spacious terrace. The suites have the option of a connecting room, with two queen size beds. PREMIER SUITES – Hotel features twenty eight Suites of this type. All Suites offer a magnificent view of the ocean, are equal in size and include one bedroom with a king size bed, dressing and bathroom area, living room, and1 and a half baths, bath tub with Jacuzzi jets and lovely comfortable terrace. The suites offer the option of a connecting room the second bedroom has two queen size beds. SUPERIOR JUNIOR SUITES OCEAN FRONT - These seventeen suites are located on levels one Thru five. All Suites offer an outstanding ocean front view of the Sea of Cortés. They are all of equal size and include a king size bed with dressing area, full bath , bath tub with Jacuzzi jets, balcony and a side living room area. JUNIOR SUITES - These eighteen suites are located on the second level thru the sixth level. All Suites offer a breathtaking ocean view, they all are of equal size and include a king size bed with dressing area, full bath, bath tub with Jacuzzi jets ,balcony and a side living room area. DELUXE KING – Hotel rooms are scattered within the six-story buildings. The rooms offer 1 king size bed. All rooms have private balconies with a lovely ocean view. DELUXE DOUBLE QUEEN - These rooms are scattered within the six-story buildings. The rooms offer 2 queen size beds. All the rooms have private balconies with a lovely ocean view. GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms. The charge for deliveries is as follows: under the door $2.50 usd + 10 % tax per envelope; deliveries inside the room $3.50 usd + 10 % tax. GUEST SERVICES LINE Guests with specific needs or requests may pick up a house phone and dial “0” (zero). A hotel operator will direct your needs to the appropriate hotel contact.

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HHONORS The fastest reward program for the frequent traveler is available through Hilton Hotels Corporation HHonors membership. Points accumulated through HHonors are redeemable for exciting travel rewards from: United Airlines, Northwest Airlines, American Airlines, USAirways, Delta Airlines, Thrifty Car Rental, National Car Rental and Hilton. Applications are available at the reception desk. HOLD HARMLESS AGREEMENT To the extent permitted by law, you agree to protect, indemnify, defend and hold harmless the Hotel, Hilton Los Cabos Beach & Golf Resort and the Owner, and their respective employees and agents against all claims, losses or damages to persons or property, governmental charges or fines, and costs (including reasonable attorney’s fees), arising out of or connected with your function, except those claims arising out of the sole negligence or willful misconduct of the hotel. You represent and warrant that your activities conducted at the Hotel and in connection with the function shall not infringe the patent, copyright or trademark rights or violate rights of privacy or publicity of any third HOSPITALITY / REGISTRATION DESKS Your Event Manager is happy to arrange a hospitality desk for your group. Hospitality desks are located in group lobby near the group’s check-in. Phones may be arranged in advance with either in-house extensions or direct dial numbers. Please note that all hospitality desks will be taken down each evening and reset for the next days use. Should you require a larger area for an office, storage, or hospitality, please consult your Event Manager for space availability. Handwritten signs and flip charts are not allowed in any hotel public areas. Professionally printed signs may be ordered in advance. HOSPITALS MED CARE Ambulance Service Tel: (624) 14 3 40 20 01-800 716 3097 Hidalgo y Zapata Altos S/N Cabos San Lucas B.C.S. CLINICA DE ESPECALIDADES Hospital & Ambulance Service Tel: (624) 143 3914 / 143 2919 Lopez Mateos S/N Cabos San Lucas B.C.S AMERIMED

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Hospital & Ambulance Service Tel: (624) 143 1739 / 143 9670 Blvd.. Lazaro Cárdenas Edificio pioneros Local 1 Cabos San Lucas B.C.S CENTRO MEDICO Hospital & Ambulance Service Tel: (624) 143 9727 / 143 9728 / 143 9729 Prolongación Juan Alvarez S/N Cabos San Lucas B.C.S CENTRO DE SALUD Hospital & Ambulance Service Tel: (624) 143 2600 / 143 0102 12 de Octubre S/N Y Zaragoza Cabos San Lucas B.C.S CLINICA ANIKAN DEL SAGRADO CORAZON Hospital Tel: (624) 143 0236 AV. De La Juventud Y FCO. Villa Cabos San Lucas B.C.S HOSPITALITY ROOMS Please contact your Manager is happy to arrange a hospitality room for your group.

HOTEL FACTS/ HISTORY Half way between Cabo and San Lucas and San Jose del Cabo (15 minutes from each). A world-Class destination Resort and spa with panoramic views of the Sea of Cortes. The Hilton Los Cabos Beach & Golf Resort is located on one of Los Cabos’ finest beaches between two championship golf courses, The Robert Trent Jones Jr. Cabo Real Golf courses and the Jack Nicklaus designed El Dorado golf course…. All just a 25 minute drive by taxi from Los Cabs International Airport

ADRESS: CARRETERA TRANSPENINSULAR KM. 19.5

SAN JOSE DEL CABO BAJ ACALIFORNIA SUR.

ZIP CODE: 23447

TELEPHONE: 52-624 145-6500

FAX: 52-624 145-6501

RESERVATIONS: 1-887-354-1399

WEBSITE: www.hiltonloscabos.com

MANAGED BY: HILTON

GRAND OPENING: FEBRUARY 2002

LAST RENOVATION: 2007

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FEDERAL TAX: 10 %

LODGING TAX: 3 %

SERVICE: 10%

GUARANTEES: CREDIT CARDS

CURRENCY: MEXICAN PESOS AND USD

CREDIT CARDS ACCEPTED: ALL MAJOR CREDIT CARDS (VISA, MASTER, AMEX, DINERS)

HOUSEKEEPING Daily housekeeping services, which consists of general cleaning, take place between 8am and 4pm. Should one of your guests require special times of service, requests may be made directly with housekeeping or your Event Manager. The suggested housekeeping gratuity is $4.00 per day. Some groups may have the gratuity rate predetermined in the contract and billed to the master account. If you require a special amenities’ service there will be extra charge. Please contact your Event Manager for further information. INTERNET SERVICES We have wireless internet access throughout the hotel. If you do not have a wireless card please visit our business center where they can help you set up your computer. If you have your own wireless card, please follow these instructions. Turn your computer on Look for the wireless connection and check that it is enabled. Check that your computer is connected to the ″Hilton″ signal, this is done by going to the bottom right corner of your screen, and where you will find the icon that shows the connection. If it is getting the signal it will show you the speed and the status. If not please click on the right button of your mouse to see the extra options. Go to view “available connections”. Click on the Hilton Option and also at the one that says “Connect”. Then it should show you that you are connected. Go to your browser and type in the address menu bar www.Hilton.com and the nomadix web page is going to appear asking for a password and a user name. Now just call the Business Center at extension 7528 (open from 7 am to 11 pm). The service is $9.99 USD per each 24 hours. Then you type your user ID it has to be in capital letters. And it is going to work for the days that you asked.

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If you do not have a wireless card just go to the Business Center to borrow one. The Business Center Staff can help you to set your lap top. There is no extra charge for this you only have to leave a signed voucher as a deposit. When you return the equipment your voucher will be returned to you. . INTERPRETATION/TRANSLATION SERVICES Please contact your Catering/Events Manager or Presentation Service, the in house AV Company KEY HOTEL CONTACTS The Hilton Los Cabos Beach & Golf Resort Managing Committee consists of the following people: ♦ General Manager Lee Chipman ♦ Executive Assistant Manager Jaime García ♦ Director of Finance Mario Ríos ♦ Director of Sales and Marketing Larry Colton ♦ Director of Events Daniela López ♦ Director of Food & Beverages Marco Tabet ♦ Executive Chef Mauricio López ♦ Director of Engineering Phil Sanders ♦ Director of Housekeeping Mónica Aguirre ♦ Director of Front Office Marco Castellon ♦ Director of Revenue Management Matt Leavitt ♦ Director of Quality Laura Zarate ♦ Director of Human Resources Alejandro Farfan KEYS Please contact your Event Services Manager if you would like keys to any of your meeting, office, or hospitality rooms. There is a $ 20.0 usd +10 % tax charge for any keys lost or not returned. If you wish to have a lock changed there will be a $ 20.00 usd +10 % tax charge per door. Our guest room keys are security coded for your privacy. They do not have your room number on them, so it is essential that you carry your registration card with you at all times. KOSHER Hilton Lo Cabos does not have a kosher kitchen, although we have on property kosher meals by la buite foods. They are not the tastiest meals the chef can come up with but they are 100% kosher. 90% of our products in the hotel are kosher and the chef meets with the client and show him/ her what we are capable of doing for him/ her here on property. We have had a lot of positive feed back on our kosher food preparations.

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We use new pots and pans plastic forks knifes etc. the kosher food products do not touch non kosher food products or equipment. Meeting with the client allow us to secure that he/ she is well looked after. LAUNDRY/VALET Complete laundry services are also available by dialing 0 (zero) in-house. Garments picked up prior to 8:30am are returned to guests by 7:00 pm the same evening. Garments picked up after 8:30am, will be returned the following day by 7pm. LINEN SELECTION Our Banquet department has a variety of table linens for use in your various functions. If you desire special linens, or would like quotes on theme-coordinated linens and chair covers, please consult your Event Manager LOAD-IN/LOAD OUTS (Production, Decor, and Staging) If your group is planning extensive productions, please ask your Event Manager for a copy of our Production Service Guidelines. Before production load-in begins, a visual inspection of the group check-in area and ballroom with a subcontractor will be made. A diagram of equipment, electrical and staging needs must be approved by Engineering at least ten days prior to arrival. All load-in activity will be monitored by a member of the hotel banquet staff. Set-up must be within hotel guidelines as to location of equipment and in accordance with local fire codes. Load-In/Load Out continued Once a load-in/load out schedule has been established and approved it must be followed, so as not to further inconvenience your conference attendees and our other guests. Large crates, trusses and flats may be loaded into the ballroom from Dorado Terrace entrance. All Load-in/Load-out schedules must be approved in writing by the Event Manager and the Banquet Manager Protective covering must be laid down on all carpeted floor surfaces. The covering will need to be double width on all corners so that cart wheels do not touch the floor surfaces. Prior approval and proper ramps must be arranged for any load-in/out over steps. It is up to the production company to provide the above-mentioned materials. Trucks and containers may only be parked temporarily along the inside road outside the Dorado Terrace door and must be removed as soon as they are emptied. They cannot be left on property overnight or staged in the adjacent fire lane. Carts and/or lifts should be electric, not gas or propane-powered. Equipment cannot be stored in the service corridor adjacent to the ballroom or hallway alcoves per fire codes.

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CLEAN-UP RESPONSIBILITIES You are completely responsible for leaving our facility in the same condition as it was given to you. This includes disposal of all excess materials. All charges are to be incurred by the production company. Please ensure that you have notified your Event Manager if you have made dumpster arrangements. Should the hotel have to clean and/or repair any tire tracks, scrapes or any other marks left from your use that must be cleaned by methods other than traditional sweeping (i.e. pressure washing) an additional cleaning fee will be assessed to your final bill. THE BALLROOM There can be no painting or extensive carpentry work done in the area. Please contact the Event Manager office in advance and a work area may be set aside near the hotel carpentry shop. The hotel expects the production company to maintain a 3 foot width/aisle access policy along the perimeter walls. This includes the backstage area and any areas where light towers, etc. may exist. Electrical cables, cords, telephone cords, etc. cannot be run along the floor in any areas of access or egress; and must be flown over all doorways SECURITY The Hotel will not assume responsibility for the damage or loss of any merchandise or articles brought into the hotel. Arrangements may be made through your Event Services Manager for the security of exhibits, merchandise or audiovisual equipment at $100.00 +10 % tax USD per 8 hours shift per security guard . Please notify your Catering/ Event Manager at least seven days in advance if security is required. LOCKS Please contact your Event Manager if you would like keys to any of your meeting, office, or hospitality rooms. There is a $150.00 +10% usd charge for any keys lost or not returned. If you wish to have a lock changed there will be a $ 150.00 usd + 10 % charge per door. Our guest room keys are security coded for your privacy. They do not have your room number on them, so it is essential that you carry your registration card with you at all times. LOST AND FOUND The Concierge takes care of the lost and found items. While on property please check with the Concierge desk located on the 3rd level, right next to the front desk or by the pool area with the pool concierge. If you have forgotten something in your room, please feel free to contact us at (01152) 624 145 6500 ext. 7108 or by email to sjdlc-guestservices@hilton.com

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LUGGAGE STORAGE Bell Staff is available, to store hand carried luggage for individuals leaving later in the day. MANAGER ON DUTY (M.O.D.) Weekends For your convenience, a manager on duty is available Saturday 1:00 pm – Monday 7:00 am and can be accessed via the guest service hotline at extension 0 (zero). MAPS http://www.loscabosguide.com/maps/downtown-sanjose.htm San José Del Cabo Downtown Map http://www.loscabosguide.com/maps/dwntwncsl.htm Cabo San Lucas Downtown Map http://www.loscabosguide.com/maps/corridlg.htm Tourist Corridor Map MAIL SERVICES Our Front Desk offers stamps for sale and our Concierge and Business Center offers DHL services. If you have a large number of items that need to be mailed or require shipping materials we suggest (DHL). MARKETING OPPORTUNITIES The hotel provides options for marketing. Please inquire with your Events Manager about advertisements to be displayed on our in-room TV channels. MASTER ACCOUNTS The hotel requires that proper credit information be established prior to your event/conference. A non-refundable deposit will be required for most/all events, whether at the time of confirming your room assignments or per the sales contract. Most contracts require full pre-payment of all room, room tax and porterage charges (30) days prior to arrival, as well as 90% of the estimated total program charges. Balance is usually due (7) days prior to arrival. Should you require a master account for billing purposes, please complete and return our credit application. Upon approval, master accounts will be assigned per your instructions. Please be sure to advise Events Manager in advance for any specific instructions on how you would like your bill organized. We recommend on-site daily review with the Group Billing Coordinator. Cash or paid outs may be arranged with your Events Manager if fully prepaid in advance - a minimum of three weeks is normally required.

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MEDICAL FACILITIES/SERVICES In the event a guest of the resort requires any type of medical assistance, the resort personnel is trained in first aid services and to provide emergency assistance. In addition to this, we have the in-house a nurse and the emergency units response time is ok 20 minutes after the incident has been reported. The main hospital is located in Cabo San Lucas, at an average distance of 20 minutes. A secondary hospital option is located in San Jose del Cabo, 15 minutes away from the hotel. Los Cabos also counts with air evacuation services, if needed. MEETING ROOMS CAPACITIES

Meeting room Theater Reception Banquet U Shape Cocktail SchoolEl Dorado I 90 100 50 30 100 60 El Dorado II 90 100 50 30 100 60 El Dorado III 200 250 150 65 250 150 El Dorado IV 90 100 50 30 100 60 El Dorado V 90 100 50 30 100 60 El Dorado I & II 180 200 100 60 200 120 El Dorado I - II - III 450 480 300 95 480 380 El Dorado I - II - III - IV & V 680 800 450 120 800 495 El Dorado III - IV & V 400 400 300 95 400 380 El Dorado IV & V 200 200 100 60 200 120 Las Montañas A 70 65 40 20 65 30 Las Montañas B 70 65 40 20 65 30 Las Montañas C 140 140 90 50 140 60 Las Montañas A & B 140 140 90 50 140 60 Las Montañas A - B & C 300 350 200 70 350 180 Business C. Boardroom # 1 Business C. Boardroom # 2 El Dorado Foyer 500 200 Las Montañas Foyer 300 n/a MEETING ROOMS RENTAL

MEASURES PRICE PER DAY DIMENSIONS LENGTH WIDTH CEILING 6 HOURS 12 HOURS 24 HOURS BALLROOM

NAME M2 Sq. Ft. Sq. Sq. HEIGHT UP TO 6

HRS. UP TO 12

HRS. UP TO 24

HRS

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Las Montañas Junior Ballroom Las Montañas 341 3672 63.28 58.03 19.67 $ 780.00 $ 1,500.00 $ 3,000.00 Las Montañas A 84.48 908.14 28.85 31.48 19.67 $ 200.00 $ 395.00 $ 790.00Las Montañas B 84.48 908.14 28.85 31.48 19.67 $ 200.00 $ 395.00 $ 790.00Las Montañas C 169.92 1826.61 58.03 31.48 19.67 $ 390.00 $ 780.00 $ 1,560.00Las Montañas A&B 169.92 1826.61 58.03 31.48 19.67 $ 390.00 $ 780.00 $ 1,560.00

El Dorado Ballroom El Dorado 692.58 7445.10 117.05 63.61 21.48 $ 1,250.00 $ 2,500.00 $ 5,000.00El Dorado # 1 104.10 1119.10 38.79 28.85 21.48 $ 220.00 $ 440.00 $ 875.00El Dorado # 2 124.22 1335.29 38.79 34.43 21.48 $ 220.00 $ 440.00 $ 875.00El Dorado # 3 229.50 2467.10 38.79 63.61 21.48 $ 440.00 $ 875.00 $ 1,750.00El Dorado # 4 104.10 1119.10 38.79 28.85 21.48 $ 220.00 $ 440.00 $ 875.00El Dorado # 5 124.22 1335.29 38.79 34.43 21.48 $ 220.00 $ 440.00 $ 875.00El Dorado # 1 & 2 229.50 2467.10 38.79 63.61 21.48 $ 440.00 $ 875.00 $ 1,750.00El Dorado # 4 & 5 229.50 2467.10 38.79 63.61 21.48 $ 440.00 $ 875.00 $ 1,750.00El Dorado # 1,2,3 461.14 4957.14 77.93 63.61 21.48 $ 875.00 $ 1,750.00 $ 3,500.00El Dorado # 3,4,5 461.14 4957.14 77.93 63.61 21.48 $ 875.00 $ 1,750.00 $ 3,500.00

Business Center Board Rooms Board room # 1 27.55 296.16 23.77 12.46 12.13 $105.00 $ 350.00 $ 510.00Board room # 2 26.46 284.47 23.77 11.97 12.13 $ 105.00 $ 350.00 $ 510.00

Outdoor Function Terraces El Dorado $ 650.00 $ 1,300.00 $ 2,600.00Black Marlin $ 520.00 $ 1,040.00 $ 2,080.00Blue Marlin $ 520.00 $ 1,040.00 $ 2,080.00Whale Watching $ 650.00 $ 1,300.00 $ 2,600.00Dolphins $ 1,300.00 $ 2,600.00 $ 5,200.00Sun Fun Hut $ 650.00 $ 1,300.00 $ 2,600.00Sun Set $ 650.00 $ 1,300.00 $ 2,600.00Beach $ 3,125.00 $ 6,250.00 $ 12,500.00

PRICES INCLUDE BASIC MEETING OR FUNCTION SET UP

(Tables, chairs, pitchers with water, ashtrays) Prices in US dollars, subject to 10% Federal Tax

MEETING ROOM SET UP STANDARD • Banquet or class room tables & chairs • Basic Linens • Ice water pitchers Basic meeting room set up is complimentary. Depending upon the extent of the setup requirements, additional charges may be incurred. Please contact your Catering/Event Manager for miscellaneous/electrical charge price sheets. All meeting rooms are set non-smoking. MUSIC/MUSICIANS The Hilton Los Cabos has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local and national talents. Please contact your Events Manager for assistance in booking entertainment.

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The hotel requests that outdoor entertainment begin no earlier than 6:00 pm and end no later than 10:00 pm. OFF PREMISE CATERING We have so many beautiful function locations here at the Hilton Los Cabos Beach & Golf Resort that we cannot imagine why anyone would wish to have a function elsewhere! However, with prior planning, a group can have a catered event off of the Hilton Los Cabos Beach & Golf Resort property. There are various locations available throughout for all types of events from formal dinners to barbecues. Labor fees are not negotiable for all off-premise locations in addition to the food and beverage costs. Also keep in mind that county licensing and liquor permits must be obtained, and weather back-up should be a consideration for any outdoor event. Please consult with your Events Manager for specific details on planning an off premise function. OFFICE EQUIPMENT/SUPPLIES Whatever your business needs may be, they can all be accommodated through our in-house Business Center. It offers a complete range of services including rental of computer systems, copy machines, facsimile machines, secretarial support, photocopying, word processing services, fax transmission, shipping, mail services, and more. A full line of office supplies are also available for purchase through the Business Center. Prices are quoted on an individual basis depending on the type of equipment needed and the scope of the job requested. In order to address your specific group’s needs please refer to the Business Center or discuss them with your Events Manager. Whether you require a fully operational office setup on property or various limited services, the Business Center is designed with everyone’s needs in mind. OFFICES Function space may be set aside for your group office, activity, or hospitality desks. Please consult with your Catering/Events Manager for space availability. OUTLETS / RESTAURANTS: NAME: El Meson Restaurant TYPE: All day casual service Breakfast, lunch and dinner FOOD: International and Fine Mexican Cuisine TIME: 7:00 AM to 11:30 PM DRESS CODE: Casual RESERVATIONS: Only during high season and for specific dates CAPACITY: 226 seats

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SIZE: 4,196 sq. ft SMOKING SECTION: Yes NON SMOKING SECTION: Yes La Hacienda Restaurant is located on the 2nd level, overlooking the swimming pool and the Sea of Cortés, featuring an air conditioned area, and a covered outdoor terrace with ceiling fans. NAME: Fenicia Restaurant TYPE: Fine Mediterranean Cuisine, dinner service only MENU: A la Carte FOOD: Mediterranean Cuisine TIME: 6:00 PM to 11:00 PM (pre-opening information) DRESS CODE: Semi-Formal RESERVATIONS: Recommended CAPACITY: 155 seats SIZE: 1829 sq. ft SMOKING SECTION: Yes NON SMOKING SECTION: Yes Fenicia Restaurant is a Mediterranean and Sea Food Restaurant that combines the most famous Italian, French Mediterranean, Spanish and Greek dishes. It is located on the 1st level, overlooking the endless sea and swimming pool featuring an air conditioned area, and a covered terrace. NAME: La Vista Bar Located on the 3rd Level with a stunning ocean front view featuring an air conditioned area and a covered outdoor terrace with ceiling fans. TIME: Open daily from 11:00am to 12:00pm CAPACITY: 147 seats NAME: Madero TIME: Open daily from 9:00 AM to 5:00 PM NAME: La Barca TIME: Open daily from 9:00 AM to 5:00 PM NAME: Room servie TIME: 24 Hrs PARKING The Hilton Los Cabos offers valet and parking, ask your Event Manager for the current price cost If you are planning a large movement or delivery of rental cars for a specific group event or activity, please advise your Event Manager so that specific parking may be reserved. PERSONALized ON-LINE GROUP PAGE (POG) POG is a personalized web page for your attendees to book reservations directly online.

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Available at all Hilton Family properties Customize with your program Customize with your logo

POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback. Your Event Manager will coordinate a convenient time. POSTING OF EVENTS Signage will be displayed for each function for your group. Information on your group daily activities will also be posted on our in-house television channel Only professionally printed signage is allowed in the meeting/convention areas. These signs can be used with easels or in sign stands. No handwritten signs or flipcharts are allowed outside the meeting rooms. No banners can be hung along the walls of the Public Areas with the exception of pre-assigned locations. Banners may be hung from the skirting of the hospitality desks and at outdoor functions. Hotel personnel must provide the labor to hang the signs at a fee of $60.00 usd + 10 % tax each. PRE-CONVENTION In order to introduce our clients to the key contacts of the hotel, we would like to arrange a pre-convention meeting a day or two prior to your main group arrival. Please advise your Catering/Event Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour). Please note that for smaller groups, a smaller more personalized meeting may be set up involving key operational department heads PRODUCTION GUIDELINES For groups planning extensive productions please ask your Event Manager for a copy of our Production Guidelines. We will be happy to provide extra copies for your production and technical contacts, in addition to blueprints, power plans, and room diagrams. PRODUCTION SERVICES Please see Audio Visual Equipment and Services, page 25-26 or refer to the Production Guide for a complete listing of service vendors and providers.

PYROTECHNICS The storage, use or display of pyrotechnic material or devices, fireworks (Class “C” explosives) and similar incendiary devices intended for theatrical or entertainment purposes, in interior locations of

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hotels or other facilities owned or managed by Hilton Hotels Corporation is prohibited. The use or display of such devices on the property of, but exterior to such hotels or other facilities owned or managed by Hilton Hotels Corporation shall be governed by the following requirements. Only licensed operators shall be permitted to use or display outdoor pyrotechnics. Proof of current licensure shall be provided by the operator to the hotel or facility representative at least five business days in advance of such activities. All required state and/or local permits associated with the storage, use or display of pyrotechnics shall be obtained from the appropriate authorities having jurisdiction at least five business days prior to such events and copies thereof provided to the hotel or facility representative in advance of the scheduled event. RADIOS/PAGERS Please contact your Event Manager for assistance. RENTAL CARS

Company Phone No.

Web Page

US. Phone number

Los Cabos

Advantage

www.arac.com

(800) 777-5500

(624) 143-0909

Alamo www.alamo.com (800) 462-5266 (624) 143-1012 AVIS www.avis.com (800) 230-4898 (624) 143-4607 Budget www.budget.com (800) 527-0700 (624) 143-4190 Dollar www.dollar.com (800) 800-3665 (624) 143-4166 Hertz www.hertz.com (800) 654-3131 (624) 142-3049 National www.nationalcar.com (800) 227-7368 (624) 143-1818 Payless www.paylesscarrental.com (727) 321-6352 (624) 143-1499 Thrifty www.thrifty.com (800) 847-4389 (624) 143-1666 RESERVATIONS (RAPID!) Future reservations may be made by calling 1-800-hiltons or visiting www.hilton.com Hotel reservations may be made individually and/or through a rooming list (or housing bureau forms). The hotel will be pleased to have complimentary reservation cards printed up to the amount of three times your peak night room block. A shell of this card is included with this guide. Please request cards as early as possible as they generally take a minimum of four weeks to deliver. If you prefer to use your own form, we request that your meetings and conventions contact review it to ensure that all key points in our cards are included. Rooming lists should be typewritten and contain names, arrival and departure dates, type of accommodation (single/double/twin/suite, etc.), rates, late arrival guarantee information, billing

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information, smoking/non-smoking preference (S/NS is most important for group arrivals), and any other special requests. Reservations must be guaranteed on your master account or with an individual credit card. Reservations may be canceled until 4:00pm Eastern Time one day prior to arrival. RAPID stands for “reservations automated processing input and delivery.” This fast and convenient service provides you with a seamless connection between your reservations database and Hilton’s central reservation system. Hilton’s technical experts will work with your systems experts to coordinate the hardware and software configuration that will ensure an accurate technology exchange. Once the protocols are established, you can simply send your reservations to Hilton, either electronically or on diskette. Your data is then entered directly into Hilton’s worldwide reservation system. RAPID saves you time, speeds confirmations, and improves accuracy because traditional data-entry errors are eliminated. Once you have enrolled in the RAPID program at one Hilton, you are automatically registered with each participating Hilton Hotel. Enrolling in the RAPID program is absolutely free. Please contact your Sales or Event Manager for more information about enrollment. RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in (city), whether it be for a table of four or a dine-around for 250.

ROOM SERVICE Our Room Service is open 24 hours a day for breakfast, lunch, dinner, snacks and beverage service. We are happy to offer convenient doorknob ordering for breakfast service. Room Service can be reached at extension 7240 in-house. A variety of amenities is also available through room service. Room service gratuity is 15% and is posted automatically on all checks. ROOMING CODES/ROOMING LISTS The following are the room category and special service codes that are utilized by the hotel’s reservations department. It will assist us greatly if you use these codes on the rooming lists you send to the Hilton Los Cabos:

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K1DV Deluxe King Bed D2DV Deluxe 2 Double beds Q2DV Deluxe 2 Queens Beds K1JVQ Junior Suite King Bed K1SFQ Superior Junior Suite Ocean Front K1SFU1 Premier Suites K1LFU1 Cabo Real & El Dorado Suites K1ZFU2 Presidential Suite ROH - Run of House - Includes a variety of scenic views in the following categories: Partial Ocean View, and Deluxe Ocean View, based upon availability. SAFES/SAFETY DEPOSIT BOXES Each guest room and suite has an electronic safe. You may set your own combination for the safe and may re-set it at any time. SECURITY The security staff is on duty 24 hours a day to help ensure that your vacation and/or meetings are as planned. However, the Hilton Los Cabos Beach & Golf Resort will not assume responsibility for the damage or loss of any merchandise or articles brought into the meeting rooms of the hotel. Arrangements may be made with your Event Services Manager to have hotel security guards for your function. (The rate is $ 100.00 USD + 10 % tax per 8 hours shift per security Agent with a two hour minimum, and seven-day advance notice is required) SHIPPING AND RECEIVING Shipping instructions for conference materials - Receiving Due to current custom procedures in Mexico, all materials for your conference shall be shipped to the Hotel four weeks before your guests’ arrival. This includes gifts, walkie-talkies, trophies, awards, stationery, printers, bathrobes, towels, shirts, etc. Before shipping any material, we STRONGLY recommend you contact a customs broker in the US or in Mexico, who will advise you of the documents and payment required, and who will manage the entire shipping process so you do not experience stressful delays in delivery of your material. Following you will find some of the broker companies with whom we have had successful experiences. Import Export International, S.A. de C.V. Contact: Sandra Villa 9295 Siempre Viva road, suite A&B San Diego, CA. 92154 Phone: (619) 671 2324 Fax: (619) 671 2325

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Email: importexport@earthlink.net STS Aduanal Contact: Jorge Martinez Carretera Transpeninsular km. 43.5 San Jose del Cabo Internacional Airport Customs Section 23400 Phone: 624-446 5027 / 5007 Email: jorgemartinez@prodigy.net.mx www.stsaduanal.com CICSA Contact: Hector Ruiz Rocha / Logistic Services for Meeting & Conventions Phone/Fax: 624-105-1131 Cel: 624-138-8079 Email: hector.loscabos@cicsacancun.com www.cicsacancun.com When you call the broker please mention that the material is for a conference at: Hilton Los Cabos Beach & Golf Resort Carretera Transpeninsular Km. 19.5 Cabo Real San Jose del Cabo, B. C. Sur 23447 Mexico Tel: 52-624-145-6500 The materials must be labeled on the outside with the following specifications: Please hold for (name of sender or Hotel coordinator) (your name)___________________________ For the conference (name of the company) ___________________________________ Arrival date of the group __________________________________________________ Number of boxes or packages ______________________________________________ Hotel’s contact _________________________________________________________ - Handling When the boxes arrive at the hotel, the Events Department will store them closed as received until the coordinator arrives. A maximum of 10 boxes will be handled without fee. Exceeding this amount will incur a $2.00 USD charge per box; this includes receiving, box movement and storage for maximum 6 days. Any boxes over 50 pounds are charged at $0.15 USD per pound. - Outbound Shipping Any outbound to USA or International destination requires customs forms to be filled out. Shipping and service charges depend on the weight, size, and number of boxes, therefore it is subject to quotation. Please contact your M&C Manager or the Event Services Manager at extension 7174 or 7175. Packaging of material is the guest’s responsibility due to Hilton Los Cabos reliabilities. In the case of exhibit freight, please use the trade show or production company contracted by your group to handle all exhibit freight.

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SHOPPING

Puerto Paraiso Mall Located by the Pier in Cabo San Lucas, this mall offers all kinds of stores from clothing to handcrafts and decorative items. Also there are a wide variety of restaurants for breakfast, lunch, and dinner; and a recreation area with a movie theatre. Transportation options:

- The Hilton Shopping tour stops right at the entrance of this mall. Fee is $15.00 us per person, per day.

- Taxi fare: $25 USD – 25 minutes Cabo San Lucas Market Just a few steps near Cabo San Lucas entrance, it offers handcrafts as pottery, putter, hand made clothing, toys, etc.

- Taxi fare: $22 USD – 20 minutes

San Jose Down town Enjoy the square plaza and the small Mijares Boulevard which offers a variety of stores with jewelry, handcrafts, and some of the best restaurants in Los Cabos. Transportation options:

• The Hilton Shopping tour stops in front of Banamex Bank, right on the Mijares boulevard • Taxi fare: $17 USD – 12 minutes

SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system. Please contact Presentation Services for any questions regarding sound. There are fees assessed for certain hookups as well as hourly labor charges. The Presentation Services Director can be reached at 011-52-624-14-56545 SPA The IXCHEL Spa and Fitness Center is a perfect complement for your convention and meeting needs. Located on the 3rd floor, you will find everything you need to relax and indulge during your stay with us. The Spa offers a wide variety of services from massages to body treatments, manicures, pedicures, and invigorating facials. The fitness center offers a full rage of cardio, strength, and conditioning equipment with a large selection of free weights. Both men’s and women’s locker rooms are equipped with steam rooms, showers, digital lockers and all amenities. Contact the Spa and Fitness Center’s General Manager about information on Group Service rates or Spa Breaks for your meetings. Ixchel represents the Mayan Goddess of the Moon. In the moon, we find a reflection of nature, of subtleness, of relaxation. We count on Ixchel to grant our Spa such an ambience and mood. We invite you to enter the sheer luxury of the Ixchel Spa, a haven of pleasure. An exclusive retreat where the pressures of the day melt away. About Our Services

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We encourage you to discuss your goals and preferences with our Front Desk, so that your massage treatments meet and exceed your expectations. Our operation hours are Monday-Sunday: Spa and Salon 8:00 a.m. to 8:00 p.m. Fitness Center 6:00 a.m. to 10:00 p.m. For appointment or questions please call (624)·1456500 ext. Spa Yvonne Udaeta H. Operations Manager Ixchel Spa at Hilton Los Cabos Tel. 011 52 (624) 145 6500 ext. SPA Fax. 011 52 (624) 144 0399 Email. yudaeta@hotmail.com Treatment and services are by appointment only. As a courtesy to other guests and our therapists, please inform us 12 hours prior to your appointment if you must cancel or reschedule, otherwise “no shows” will be charged full value of treatment. To accommodate all of our guests, please arrive 15 minutes before your appointment. Late arrivals will receive the time remaining of their treatment and will be subject to payment for the time booked. We suggest you refrain from wearing jewelry, as Our spa services require bare skin and freedom of motion. Prices are subject to change without notice. All prices are in U.S. Dollars. Mexican Sales Tax is not included. 15% gratuity is included in all services. In suite or on the beach massages are available with a $10.00 USD extra services charge & weather permitting Skin Care Therapies IXCHEL FACIAL This revitalizing treatment begins with a cleansing, followed by a gentle enzyme peel, to reveal smooth, glowing skin. AROMATHERAPY FACIAL We indulge your skin with the ultimate in pampering, warm towels infused with essential oils caress the senses. EXPRESS FACIAL The cleansing, nourishing and hydrating properties of this treatment restore moisture to your skin, resulting in an instant glow. MEN EXCLUSIVE FACIAL Will balance and hydrate your skin to help alleviate shaving bumps and irritation.. MEN SPORT FACIAL A pressure point massage will stimulate blood circulation and restore the natural balance of your skin

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BACK FACIAL A deep cleansing treatment for an often-neglected part of the body includes a gentle exfoliation, a cleansing masque to draw out impurities and a moisturizer. SWEDISH A full body feather like massage, enhances circulation, relieves tension and soothes tired muscles. AROMATHERAPY Relaxing techniques take you on a peaceful journey to tranquil reflection. A blend of pure aromatic oils calms the nerves and restores even the most tired bodies. DEEP TISSUE This deeper and firmer massage uses different deep tissue and acupressure techniques to release toxins and muscular tension. SPORTS For very active people with sore muscles. This massage will help improve your stamina and increase flexibility. NECK, BACK & SHOULDER Using Swedish techniques on the neck, shoulders and upper back to induce relaxation where many carry stress. Spa Body Therapies HYDRO ACTIVE MINERAL SALT SCRUB Exfoliate and renew your skin leaving your entire body smooth and silken. BAJA DESERT CLEANSE Starting our unique "purification ritual" of mind and spirit, one is led to a place of calmness and then allow yourself be painted with our own special blend of desert clay and herbs. After the clay a nurturing lotion is massaged into the skin. BAJA DESERT SUN HEALER Wrapped in a soothing chamomile clay to promote hydration and healing of dry or sun burned skin. The moisture balance is replenished with a light massage using hydrating chamomile lotion. TEMAZTAC Ixchel Signature Treatment. Enjoy the moisturizing properties of the Temaztac in this deep hydrating experience. Hydrotherapy & Vichy Shower Therapies DESERT MOON Wonderfully relaxing, luxurious private hydrotherapy bath with a special blend of essential oils. Savor the feeling of complete relaxation with a Back Stress Relief Massage. AGAVE MOON

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Wrapped in total comfort letting the purifying properties of the Agaves encourage your tissues to release trapped toxins. To rebalance and stimulate immerse in a hot bath followed with a light massage using hydrating lotion. SWEET MOON Experience the inner glow that comes from being well cared for. Polished to perfection, with a “Sugar Honey” exfoliation. Wrapped in a cocoon and immerse in a yoghurt bath, where you float weightlessly and drift into total relaxation. VICHY AROMATHERAPY Our Vichy Shower provides a gentle and relaxing massage to improve circulation and fight stress. Soothing, tingling and sedating, this light rain treatment is conducted with a personalized application of warm essential oils. VICHY DEEP-TISSUE The sure cure for stress. Showerheads target the whole body providing a deeper needle massage for invigorating effects. A customized massage and a blend of personalized oils complete this invigorating experience. VICHY GLOW New young skin is brought to the surface with exfoliating salts and essential oils. Then cascading water from the Vichy Shower rinses and stimulates your body, leaving your skin incredibly silky. Body, Mind & Spirit Specialties WHOLISTIC CRYSTAL HEALING MASSAGE The intention of this therapy is to treat the person as a "whole being". Using crystals, toning and ancient techniques of purification, you are taken into a state of deep relaxation where healing memory patterns are created. HOT STONE MASSAGE Experience luxurious relaxing massage combined with deep heat therapy. Smooth, polished basalt lava stones are heated and incorporated into a massage. BALINESE MASSAGE Based on the history of Indian, Chinese and European influences in Bali. This massage combines a variety of techniques. Energize and increase blood circulation. BAJA HERBAL FOOT SOAK Let us pamper you with a soothing aromatic herb infusion. Well Deserved Packages IXCHEL CRECIENTE Enjoy a therapeutic Ixchel Facial to restore moisture, balance and tone. Your hands and feet relish with a full Manicure & Pedicure and a warm paraffin treatment for deep hydration.

IXCHEL MENGUANTE Let us nourish you with a Hydro Active Mineral Salt Scrub to exfoliate and renew your skin, a Back Stress Relief Massage and an Ixchel Facial. You emerge with your senses enhanced, your mind serene and your skin balanced. IXCHEL TOTAL Experience the inner glow that comes from being well cared from head to toe. While wrapped in a Body Mask cocoon, enjoy a revitalizing Scalp Massage. Your body is then nourished with intensive moisturizing milk with a Foot Reflexology and for the grand finale an Ixchel Facial. IXCHEL VITAL BOOST Ease muscle soreness and tension. Unwind with a Sports Massage, followed by an Express Facial and a Sport Pedicure. You will leave invigorated, ready to rejoin the world with renewed vitality. IXCHEL BRIDE We’re here to help your wedding day go flawlessly. From your nails to your hair & makeup, you will feel radiant as you walk down the aisle. It includes a preview appointment to perfect your hairstyle. SPANISH IMPORTANT WORDS

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10 Useful Phrases

¿Cómo se llama usted? What's your name?

¿Habla inglés? Do you speak English?

Me llamo (María). My name is (Maria).

Hablo un poco de español. I speak a little Spanish.

Mucho gusto. Pleased to meet you.

¿Cómo se dice ... en español? How do you say ... in Spanish?

¿De dónde es usted? Where are you from?

¿Qué significa ... ? What does ... mean?

Soy de (Nueva York). I'm from (New York).

¿Cómo se pronuncia esta palabra? How do you pronounce this word?

hola hi adelante come in

adios goodbye siéntese sit down

sí yes repita say it again

no no traduzca translate

por favor please señor sir

gracias thanks señora madam

muchas gracias thanks a lot señorita miss

discúlpeme excuse me el amigo the friend (male)

perdón pardon la amiga the friend (female)

OK OK el esposo the husband

de nada you're welcome la esposa the wife

hasta mañana see you tomorrow salud cheers, gesundheit

hasta luego see you later

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SPECIAL MEAL REQUESTS Please consult with your Catering/Event Manager for any special meal requests. The Executive Chef is pleased to accommodate your requests to the best of his abilities. SPOUSE ROGRAMS Please consult your Event Manager for great ideas on a spouse program to meet your needs. STAGING/PLATFORMS Risers • Risers: 30 section of 4 wide x 8 length feet. Height: 1 feet or 2 feet adjustable. Steps • (2) 3 steps For a more information on banquet equipment, please see your Event Manager. STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Los Cabos Beach & Golf Resort .If you are anticipating shipping a large volume of materials, we suggest you consult your Event Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up. We provide complimentary storage for the first (10) boxes. Additional boxes will be stored at a cost of $2.00 + tax each. SUITES PRESIDENTIAL SUITE - The suite is located on the 5th level with an outstanding ocean front view of the Sea of Cortés. It features a very large bedroom with one king size bed, dressing room and bathroom with Jacuzzi, a second bedroom with two queen size beds and a full bathroom. An oversized living room with half bath, dining room and kitchen, all luxuriously furnished. Additionally, this suite has its own private terrace for social events. EL DORADO and CABO REAL SUITE – These two Suites are located on the top level with an outstanding ocean front view. Both Suites include one large main bedroom with a king size bed, dressing and bathroom area, living room area, a half bath and spacious terrace. The suites have the option of a connecting room with two queen size beds. PREMIER SUITES – Hotel features twenty eight Suites of this type. All Suites offer a magnificent view of the ocean, are equal in size and include one bedroom with a king size bed, dressing and bathroom area, living room, and1 and a half baths, bath tub with Jacuzzi jets and lovely comfortable terrace. The suites offer the option of a connecting room with two queen size beds.

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SUPERIOR JUNIOR SUITES OCEAN FRONT - These seventeen suites are located on levels one Thru five. All Suites offer an outstanding ocean front view of the Sea of Cortés. They are all of equal size and include a king size bed with dressing area, full bath , bath tub with Jacuzzi jets, balcony and a side living room area. JUNIOR SUITES - These eighteen suites are located on the second level thru the sixth level. All Suites offer a breathtaking ocean view, they all are of equal size and include a king size bed with dressing area, full bath, bath tub with Jacuzzi jets ,balcony and a side living room area. TAXES The current Baja California State General Excise Tax is 10%. The current Baja California State State Hotel Tax is 3% All goods and services are subject to state tax including but not limited to food, beverage, labor, and gratuities. TAXICABS We have taxis available in the hotel 24 hrs. Please call the bell desk at extension 7150 to request. Most used fee services are: FARE

FROM HILTON TO: PESOS US DOLLARS

DISTANCE

1 ~ 4 pax Cabo Real Golf Course $121.00 USD 11 5 minutes El Dorado Golf Course $121.00 USD 11 5 minutes Palmilla Golf Course $132.00 USD 12 10 minutes San Jose del Cabo ( Centro / Downtown ) $187.00 USD 17 12 minutes Cabo del Sol Golf Course $231.00 USD 21 15 minutes Country Club Golf Course $242.00 USD 22 20 minutes Cabo San Lucas ( Centro / Downtown $242.00 USD 22 20 minutes Cabo San Lucas ( Marina Principal / Main Pier ) $275.00 USD 25 25 minutes Aeropuerto / Airport (SJD) $330.00 USD 30 35 minutes

US DOLLARS FARE IS BASED ON $11.00 PESOS EXCHANGE RATE Rates are subject to change without notice

TELEPHONES/TELECOMMUNICATIONS The following types of telephones are available for your hospitality desks and staff offices. Please advise your Event Services Manager if you need the use of a phone for your program.

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TELEPHONES/RATE Local Calls (in Los Cabos) $ 1.00 usd per connection LD México $ 1.00 usd per minute 800 numbers in México $ 3.00 usd per connection 800 numbers in USA $ 3.00 usd per connection 880,877, 880, 888, 866 / 800 USA (880, 877, etc.) $ 3.00 usd per minute Cellular’s Local (Los Cabos) $ 1.50 usd per minute Cellular’s interstate (México) $ 2.00 usd per minute LD USA & Canada $ 3.00 usd per minute LD Rest of the World $ 5.00 usd per minute Operadora internacional BBG Housephones: • These are for in-house, local and toll-free calls only. Price is $ 80.00 USD + 10 % tax per event (one time charge fee) DID Lines: • These lines have long distance capabilities. • You must dial “9” for outside calls, in-house calls are direct. • The installation fee is $120.00 USD plus10 % tax plus price of all calls. Speaker Phone: Speaker Phone @ $180.00 USD + 10 % tax per day, hardware rental only, price does not include phone calls Guest Room Phones: • USA & Canada = $ 5 USD per minute. • 01 800 numbers= $1.50 USD per connection.(AT&T, MCI and Sprint) • 800 numbers in the US = $5.00 USD per minute • Local calls= $1.00 USD connection. • Long distance in Mexico and local cellular numbers= $ 1.00 USD per minute. • Rest of the world= $7.00 USD per minute. TENNIS There are 2 tennis courts at Hilton Los Cabos for free guest usage, please reserve the court at least 24 hours in advance with the concierge ext. 7108-7106. TENTS

Q Feet Capacity Price Tax

Tent 3 9x18 20 $204.00 USD Each plus 10%

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Tent 1 18x18 40 $480.00 USD Each plus 10% Tent 1 18x27 60 $650.00 USD Each plus 10% Tent 1 27x27 90 $1300.00 USD Each plus 10% Tent 1 36x45 200 $1,500.00 USD Each plus 10%

THEME PARTIES Mexican decor: • Linens, overlays, ribbons and napkins in yellow and orange colors, white chair covers 1 screen with a painting for backstage Additional screens for area decor, showing samples of famous Mexican old paintings • Basket with wax cylinder and candle for centerpieces (flowers are optional and priced separately from the theme decor) • additional props: baskets, simulated clay jars, artificial plants, etc. • Waiters dressed in Mexican "guayaberas" (original shirt from Yucatan, Mexico) and black pants • Simulated stone arch for entrance • Multi-colored and intricately cut paper flags strung overhead throughout function area. Cave Night decor: • 1 screen for backstage with cave paintings (copies from the paintings found in the Baja Peninsula) • Linens, chair covers, napkins and overlays in brown and beige colors • Additional screens with cave paintings, to place around the dinner area • Translucent cylinder with cave painting images and candle as centerpiece • Special covers for cocktail tables made of lycra with cave paintings • Simulated stone arch for entrance Nautical theme party decor: • 1 simulated ship with headlight Linens in blue and white • Additional props: flags, lifesavers, nets, anchors • Screens with paintings of ships at sea Gala decor: • Linens in navy blue and golden • Tall candelabra with three candles on the base, and flower arrangement on the top (flowers are priced separately if there is a special request from client) • Lighted columns dressed in sheer flowing fabric, to place around the area • Screens with mixed colored candles • Lycra fabric stretched across frames resembling the shape of a sail in a variety of colors, to place around the function area as artistic color accents TOWELS Towels are provided free of charge for use at the hotel pools.

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In the event the group attendees need to take towels for activities out side the property towels are provided free of charge with a return guarantee of $ 30.00 usd per towel TRANSLATION SERVICES Ask your Event Manager for translation services TRANSPORTATION SERVICES Airport – Hilton In the event you have not hired the service of a DMC to provide transportation to your guests, the following options are available: Private taxi: from 1 to 4 people, one way ride fee $30.00 us Hilton - Airport It is required to be at the airport at least two hours prior to your fight departure time. Therefore consider that the average ride time to get to the airport is of about 30 min. Private taxi: from 1 to 4 people, one way ride fee $30.00 us Car rental: available on property Taxi We have taxis available in the hotel 24 hrs. Please call the bell desk at extension 7150 to request. Most used fee services are: FARE

FROM HILTON TO: PESOS US DOLLARS

DISTANCE

1 ~ 4 pax Cabo Real Golf Course $121.00 USD 11 5 minutes El Dorado Golf Course $121.00 USD 11 5 minutes Palmilla Golf Course $132.00 USD 12 10 minutes San Jose del Cabo ( Centro / Downtown ) $187.00 USD 17 12 minutes Cabo del Sol Golf Course $231.00 USD 21 15 minutes Country Club Golf Course $242.00 USD 22 20 minutes Cabo San Lucas ( Centro / Downtown $242.00 USD 22 20 minutes Cabo San Lucas ( Marina Principal / Main Pier ) $275.00 USD 25 25 minutes Aeropuerto / Airport (SJD) $330.00 USD 30 35 minutes

US DOLLARS FARE IS BASED ON $11.00 PESOS EXCHANGE RATE Rates are subject to change without notice

VOICE MAIL All guest rooms have a voice mail message service. Group voice mails may be left however, please note that for messages in excess of 10 rooms, a service charge of $ 2.00 usd per room will be assessed. Please discuss any specific requests with your Event Manager

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WALKIE-TALKIES Hilton Los Cabos provides all the Meeting Planners with one walkie-talkie during the program dates to be in contact with the Banquet Manager and the Event Manager. Ask your Event Manager for further information WEATHER Los Cabos Mexico enjoys constant temperatures from the high 60’s to 80’s year round, with the occasional shower to keep the Valley Isle green. Light trade winds will blow in the afternoon, from spring through fall. WEATHER CALLS In the event that we may be faced with inclement weather on the day your group has an outdoor activity booked, we will make a “weather call” together, based upon an agreement of the situation between the meeting planner and key operational department heads of the hotel. Weather calls are to be made by 12 noon to allow for proper set up time. WEDDINGS/WEDDING VOW RENEWALS We will be able to arrange and set for a beautiful wedding ceremony or vow renewal while you stay with us. Please contact Emeline Evrard, Wedding Coordinator at (01152) 624 145 6574 or by email at emeline_evrard@hilton.com WHEELCHAIRS We have wheelchairs available for you to use during your stay. You can contact the concierge to make a reservation at (01152) 624-145-6500 ext. 7108 or by email to sjdlc-guestservices@hilton.com