hilary fredette head, access services and multimedia services west virginia university libraries can...

Hilary FredetteHead, Access Services and

Multimedia Services

West Virginia University Libraries

Can We Lend? Communicating Interlibrary

Loan RightsLinda Blake

Electronic Journals Coordinator and Science

Librarian

WEST VIRGINIA UNIVERSITY AND ITS LIBRARIES


West Virginia UniversityLand Grant Institution

13 colleges and schools offering 191 bachelor’s, master’s, doctoral, and professional degree programs; 2 regional campuses

Fall 2012Total Enrollment = 29,707Undergraduate = 22,827Graduate & Professional = 6,880


WVU Libraries• Downtown Library Complex

• Arts & Sciences; Life Sciences; Foreign Languages

• Evansdale Library • Engineering; Creative Arts;

Agriculture and Forestry; Physical Education

• Health Sciences Library

• Law Library


THE CHALLENGEWest Virginia University Libraries

Growth of eJournals• As the WVU Libraries purchased more

periodicals in electronic formats– ILL department received more requests for

articles from eJournals– By 2010, a definite shift towards eJournals,

especially in the RapidILL software– Needed a way to identify licensing terms



2003-04

2004-05

2005-06

2006-07

2007-08

2008-09

2009-10

2010-11

2011-12

YTD0

2000

4000

6000

8000

10000

12000 Articles filled ILLiad - print & eJournals

Articles filled in RapidILL - print journals

Articles filled in RapidILL - eJournals

Interlibrary Loan Processing • ILLiad, 2002 -

– For both books and articles

• E-ZBorrow, 2003 –– PALCI – Books only

• RapidILL, 2007 –– PALCI– Articles only


ILL Services at WVU• The four Libraries are located on four different campuses

and each Library has its own interlibrary loan staff.

– Downtown Library • Four ILL staff (~ three FTE)

– Evansdale Library• Three staff (three FTE)

– Health Sciences Library • Two ILL staff (two FTE)

– Law Library• One staff person (~.5 FTE)


eJournal Management at WVU• Manage over 40,000 free and paid electronic

journal titles using the Serials Solutions ERMS• Management dispersed across four departments

and two librariesAcquisitions ReferenceSystems Periodicals

• Five employees: none with full time duties for electronic journals


The Challenge Then…• Show interlibrary loan rights to the ILL

staff at the point of need• Show the rights within the existing ILL

procedure• No interpretation of licenses by ILL staff• Limited electronic journals staff


THE SOLUTION


It’s Complicated


Steps to Displaying ILL Rights


1.Find the license2.Study and interpret the license

for ILL rights3.Complete the ILL licensing terms

in Serials Solutions4.Display to ILL at point of need

LICENSES: THE GOOD, THE BAD, THE UGLY


Licenses: The Good


Detailed. No guessing as to meaning.

Licenses: the BadMust print before lending:InterLibrary Loans. Institutional subscribers may fulfill interlibrary loan requests from other institutions in the same country via fax or paper document delivery under National Commission on New Technological Uses (CONTU) of Copyright Works guidelines. Redistribution of Journal content to non-authorized users in electronic or digital format is prohibited without prior publisher approval. (my italics)


Cannot lend:

Licenses: the Ugly


Terms are vague or are missing

No Negotiated License: Terms and Conditions, Web Pages, eMails, Oh My


License Types in Serials Solutions

NegotiatedClick Through

Manifest AssentShrinkwrap



Licenses in Serials SolutionsAlmost eighty fields for terms, but our concentration is on the interlibrary loan termsTemplates for major vendorsTerms entered for almost 300 licenses representing thousands of journalsInterlibrary loan terms choices: ILL General, ILL Secure Electronic, or ILL Electronic (email)Choices for each of these: Permitted, Silent, or

Prohibited

Electronic Resource Management Initiative: Data Element Dictionary


http://old.diglib.org/pubs/dlf102/dlfermi0408appd.pdf



Licenses in Serials Solutions


How thelicensing information

appears on the Libraries’ Electronic Journals page


http://ad4tq3gq5x.search.serialssolutions.com/



ILLiad Article Lending Stats

• Between 2010 and 2013• 15,445 articles • Both electronic and print formats• 61% fill-rate


RapidILL Article Lending Stats


• Between 2010 and 2013:• 16,075 articles from ejournals

– 52-56% fill-rate» Add license information as title

is requested

• 7,979 articles from print – 72-73% fill-rate

ILL Process• ILL request is received

in ILLiad or RapidILL

• Staff uses eJournals pageto check ILL lending rights


If the license doesn’t allow lending from an eJournal

RapidILL• ILL staff will “unfill”

the request and it will move on to the next library in the lending string


ILLiad• Will fill the request from the

Libraries’ print copy, if available

• ILL staff may “conditionalize” the request to see if the borrowing library is willing to wait for a paper copy to be mailed

Licensing Maintenance• Add terms when notified by the ILL

staff• Update licenses as we become aware

of changes• Enter licensing terms for new licenses



Requesting Terms: Problem Tickets

Managed by our Library Systems Office with other technology problem tickets

Thank you!

[email protected](304) 293-0328

[email protected]

(304) 293-0318


hilary fredette head, access services and multimedia services west virginia university libraries can...

Documents

ill services

point of need slide

interlibrary loan staff

science librarian slide

fte evansdale library

fte law library

ill licensing terms

fte health sciences