What is the Salesforce.org

Higher Education Advisory Council?

We are a group of Salesforce thought leaders who are passionate about using this platform in higher education and believe in its ability to transform our institutions, our industry, and the lives of our constituents.

Mission Statement

The Higher Education Advisory Council will collaborate with Salesforce and industry partners to make Salesforce work for Higher Ed.

We fulfill this mission by:Leveraging our collective higher ed, IT, and Salesforce expertise to make a difference on our campuses

Maintaining a collaborative community that shares code, best practices, and documentation

Identifying needs and advocating for solutions

Connecting with new and prospective Salesforce.org higher edcustomers

Participating in outreach efforts through webinars, blogs, Higher Ed Summit presentations, Force For Change Grant applications, etc.

Recognizing the diversity of functionalities and needs of higher edinstitutions

Higher Education Advisory Council 2017-18 Members

Ryan Clemens

Arizona State

University

Dave DeMichele

Yale

University

Jeff Dixon

Queens

College

Debbie Duran

University of

Miami

Haley Gould

University of

Michigan

Rebecca Joffrey

Cornell

University

Brian Karcinski

University of

Florida

Reed Sheard

Westmont

College

Melissa Kwilosz

Arizona State

University

Ann LaFave

Cornell

University

Cameron McCoy

Lehigh

University

Carrie Otto

University of

Minnesota

Erin Smith

Northeastern

University

Michael Slade

Western Governors

University

Corey Snow

Harvard

University

Kalman Sweetwine

University of

Colorado

Amir Tejani

Leigh

University

Chris Tompkins

Indiana

University

Colleen Whelan

Providence

College

Nash Zgonjanin

Algonquin

College

Higher Education Advisory Council 2017-18

Executive Committee and Salesforce Liaisons

SecretaryJoanna Iturbe

University of

Colorado

Vice ChairAmjad Ayoubi

Tulane

University

Committee ChairPhillip Knutel

Babson

College

Immediate Past ChairKathleen

Lueckeman

Maryville University

ChairFlorence Parodi

University of

Miami

Chris Coppa

Salesforce.org

Council Liaison

Kim Egan

Salesforce.org

Council Liaison

Benefits of Council Membership

Work and network with

diverse and talented peers

Participate in committees

and initiatives with schools

from across the globe

• Higher Ed Office Hours

• Higher Ed User Group

• Salesforce.org and

partner webinars,

• and more!

Connect Collaborate LeadShare

Share professional

expertise, insights and

experiences

Serve as go-to reference in

SME area

Contribute/“give back” to

the higher education

community

Membership in private

LinkedIn group to display

on professional profile

Serve as hosts and

facilitators for meetups

and receptions at events

Help inform product

development and

roadmaps

Interact with

Salesforce.org leadership

at meetings and

throughout the year

Connect Collaborate LeadShare

Duties and Responsibilities of Council Members

Attend at least one of the

following annual events:

Dreamforce, Higher

Education Summit

Actively participate in

Council calls/meetings

• Participate in 50% of

calls/ meetings

(extenuating

circumstances may be

approved by the

executive committee)

Provide advice and

feedback to

Salesforce about

needs/concerns of

Higher Ed clients

Collaborate with

Salesforce.org on

higher ed content

Other duties/

responsibilities as

defined by each

term’s members

Actively participate

in/volunteer for Council

initiatives/ Committees,

including Higher Ed

Office Hours, User

Group, etc.

Present, Write Blogs,

Post in “Power of Us”

Hub and Success

Collaborate on initiatives

Example Council Member Attributes

• Willingness/motivation to actively volunteer and

participate

• Active in “Power of Us Hub” and/or “Success”

Community

• Participant in the Higher Education User Group

• Frequent reference for prospective Salesforce

customers

• Resource for Salesforce best practices

• Guest blogger for Salesforce and/or Salesforce.org

• Presenter at Salesforce and/or Salesforce.org events

• Presenter about Salesforce at higher ed conferences

• Thought leader willing to give feedback on customer

experience, product, use case, pricing and roadmap to

Salesforce and Salesforce.org

• Volunteer participant in current council initiatives

• Senior-level higher ed subject matter expert using

Salesforce

Membership and the Officer Succession Model

MemberCommittee

ChairSecretary Vice Chair Chair

Immediate Past Chair

All nominees are considered for member status in the council

Membership is for one year

With the exception of officers, current members need to submit nominations each year just as new

members do

Nominees may designate their interest in becoming an officer

With the exception of the founding and appointed officers, all officers will begin as

the Committee Chair and proceed through each office, serving for one year in

each officer position

Council Nomination Process

Nominations will be accepted each year through June 30

• Nominations will be accepted through an online form only

• An executive committee member will interview each nominee

• The executive committee will vote on all nominations between

July 1 and September 30 each year

• Terms of approved nominees will begin on October 1 annually

New members are expected to attend the in-person meeting the day before

Dreamforce

Note: Membership is person-oriented, not school-oriented.

Schools can have only two members annually, one of which is the voting member.

If the first member is an officer, the officer receives voting rights.

Questions?

Connect with us in the Power of Us HUB https://powerofus.force.com

Find more information at www.salesforce.org/highered/higher-ed-advisory-council/