high technology erp - centro software centro software 2011-12...pag. 13 (*) (*) unlike many...

37
pag. 1 High technology ERP for the best performing Italian companies

Upload: others

Post on 17-Mar-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 1

High technology ERP for the best performing Italian companies

Page 2: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 2

The power of innovation shapes the future of companies..

Centro Software makes available the most advanced instruments to support companies into their organizational process improvement:

ERP software for business management

organizational models

technological infrastructure

Page 3: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 3

Centro Software was founded in 1988. Its first and main effort was to develop a specific software solution for the business management of Italian companies.

Nowadays, Centro Software develops 2nd generation ERP Systems, which successfully compete with worldwide players:

Impresa24, developed on behalf of Il Sol 24 Ore (Group 24 Ore),

SAM-ERP2, distributed by Centro Software.

More than 2.500 customers (1000 of which are direclty served and 1400 are served by the reseller chain of Il Sole 24 Ore) with worldwide branches.

Page 4: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 4

Centro Software is the only group which Il Sole 24 Ore has recognized the adequate skills to develop a product bearing their logo, byword for quality and reliability.

Page 5: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 5

Centro Software has created a unique standard project (*) which best joins all organizational methods of the major Italian business experiences.

Centro Software not only selects the most useful and brand new technologies, but also enriches the product with the know-how deriving from a continuing optimization effort.

Page 6: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 6

For these reasons, Centro Software stays close to its customers and supports them with high quality services:

1. development of special software,

2. planning of technological systems (hardware, software, network, …),

3. installation and conversion from previous systems,

4. staff training,

5. web-assistance (via internet, telephone or conference call),

6. update and maintenance,

7. regular systems chek-up and monitoring.

Page 7: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 7

Centro Software service expertise is certified by collaborations with the

most qualified international partners.

Centro Software is:

• Microsoft Partner

• IBM Partner

• Il Sole Ore 24 technological Partner

Page 8: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 8

More than 50 developers daily develop standard ERP

structure and functions and project software solutions able to

meet the customers’ specific needs.

The standard software is ENTIRELY developed in Italy,

headquarter S. Pietro in Casale.

Page 9: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 9

More than 50 technicians

and consultants operate from

the key points within the

national territory and in

direct contact with Centro

Software headquarters.

An appropriate balance

between the number of

technicians and the number

of customers is crucial.

(each customer shall be given the

attention they need)

Page 10: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 10

According to each single context, customers are served

with the best methods and technologies:

• “Project Management” for the activities taking place

at the customer’s headquarter

• web-meeting and web-assistance technologies for

online-service

• special events (*) and web cast training.

Page 11: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 11

Beyond covering all necessary functions and needs of a

medium enterprise, one of the most important objectives

of ERP2 Project is “LEAN Organization”, in particular:

simplification of the proceedings,

company performance improvement,

cost reduction.

Page 12: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 12

Centro Software ERP can improve company performance up to 40% and

reduce costs up to 30% (Research Il Sole 24 Ore).

optimize stock and production process

fasten goods handling,

increase sales,

interact in real time with employees not on site,

simplify administration and control, …

… these are only some of the advantages of a cutting

edge ERP.

Page 13: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 13

(*) (*) Unlike many competitors, who have developed single solutions containing different products or products projected by different societies, … Centro Software has developed a unique ERP Project based on a unique and performing database structure, which evolves from a combination of the best Italian business solutions. .

area

ACQUISTI

M AGAZZIN I

e LOGISTICA

area

QUALITA'

area

PRODUZIONE

e C /LAVORO

area

AM M INISTR.VA

e FINANZIARIA

area C.R.M .,

M ARKETING e

SERVIZI

area

COM M ERCIALE

area

INTERCOM PANY,

FILIALI ESTERE,

COM UNICAZIONI

area

SICUREZZA

e SVILUPPOarea

CONTROLLO

di GESTIONE

area

W ORK FLOW

e DATI

COM UNI

Page 14: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 14

Only an ERP Project can guarantee:

1. the best integration solution for all company processes (“work flow”)

2. the most performing and fastest processes

3. the best technological evolution, since every upgrade of the basic structures is automatically extended to all components of the product

4. the lowest commitment for maintenance and development

Page 15: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 15

extranet & WEB

CANTIERI

CLIENTI

RIVENDITORIFORNITORI

area di base ,

sicurezza &

auditingarea

ACQUISTI

e M AGAZZINI

area

QUALITA'

area

PRODUZIONE

area

COM M ERCIALE

e M ARKETING

area

AM M INISTR.VA

e FINANZIARIA

area CRM ,

SERVIZI e

ASSISTENZA

area

CONTROLLO

di GESTIONE

intranet

sistema centrale

AZIENDA

FILIALI

BANCHE

AGENTI

TECNICI

Centro Software ERP is a 2nd generation system. It allows to deal with both internal and external business processes, in particular with production and sales chain (customers, suppliers, branches, distributors, agents and technicians) all over the world.

Page 16: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 16

Centro Software ERP2 System is:

multi-language, multi-company and multi-division,

integrated with web and IP Telephony

provided with tools for the security, privacy and control of the whole

system

wholly classifiable, scalable and customizable

produced with new software development technologies, which Centro

Software considers the best for the following environments:

1. “client/server” – for the internal business processes (*)

2. “NET” – for the external business processes (via WEB, etc.)

(*) According to major international experts, Object Oriented Pascal (Delphi)

is still the most complete, precise and performing Client/Server environment.

Page 17: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 17

Centro Software ERP2 System is provided with sophisticated tools developed

to obtain a complete system control:

• Authorization and Privacy: to authorize single users or groups of users to the functions they may have access to (read-only or full-control), respecting Privacy law;

• Security System: to allow the system administrator to define the restrictions for each user or group of users even on the single fields of each display;

• TAC (Tracking, Auditing & Control): to control the activities performed by one or more users on the database and to send automatically e-mails (to some defined addresses) in case some conditions occur

Page 18: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 18

Centro Software ERP2 System shows a high level of usability and individual

productivity features:

• modifiable look-up tables

• Data navigation

• Multiple modification

• Data conversion into the most common formats

• Multiple active windows

• NavBar & ToolBars

• Direct Mailing and Fax

• Communication and direct access via Internet

Page 19: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 19

ERP2 System is easy and flexible:

• modular and scalable: the system counts more than 60 modules, is scalable and can be set up according to each enterprise’s needs

• customizable and parameterizable on different segments and levels:

3 segments: system, flows, operators

4 levels: processes, functions, displays and print, fields

• simple and ergonomic: flows and displays are the result of a 20-years long ambitious effort to combine easiness, quickness and technological innovation.

Page 20: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 20

Centro Software ERP2 System is provided with tools and procedures aiming at

the optimal product configuration and customization:

• utilities for Automatic Article Coding and Classifier Customization

• WEB contents: to customize desktop with the necessary information for each user.

• customizable interface for each user: to activate, deactivate or hide the fields in the displays

Page 21: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 21

In addition to high flexibility and configurability of the whole

system and its functions, the system is provided with 3

powerful development tools:

• SDK (Software Development Kit)

• ADK (Application Designer Kit)

• RGT (Report Generation Tool)

Page 22: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 22

ADK is a tools set, specifically designed for quick

development of customizations. It can be used without any

specific knowledge in programming, therefore directly by

the consultants:

it is a “Workflow generation and data validation system”

it is an advanced “designer” for the customization of the windows layout

it is a “scripting tool” for the customization of events and procedures

ADK increases the customer services productivity, and

reduces customization time and costs.

ADK (Application Designer Kit)

Page 23: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 23

SDK is specifically designed to develop customized software and vertical applications perfectly integrated with ERP2 System.

SDK can be used to export or include the several functions into external applications, and to monitor these operations from whatever program without taking care of the internal programming procedures.

Benefit: only the part of the code concerning the customization shall be written. (Any pre-existing program can be easily modified and updated so that it can directly interact with the

standard ERP2 programs)

SDK (Software Developement Kit)

AGGIORNAMENTI

VISUAL C++

Applicazione

... altri ...

VISUAL FoxPro

VISUAL BASIC

Plug-InDELPHI x.x

Applicazione

DLL

Applicativoxxx.dll

SAM-s3

(eseguibile + BPL)

Impresa 24

(eseguibile + BPL)

BPL

Applicativoxxx.bpl

DCP

ERP-2

Page 24: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 25

Centro Software constantly keeps an eye on and studies all technological innovations in order to be ready when times are mature.

Unlike some competitors, who develop new tools just because they are “in fashion”, Centro Software has always focused its attention on the coherence and the practical effectiveness of all the new technologies developed for the enterprise world.

Some projects currently being studied are:

1. extended use of brand new generation terminals

2. Cloud Computing (in contemplation of forthcoming broadband availability)

3. MVC3 (new programming methods)

4. SQL 2012 (database evolution)

5. W8 (S.O. evolution)

6. …

Page 25: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 26

edito da

Product development lines

are certified and guaranteed

by the expertise of our

managers, who, besides, are

authors of papers for the

most rated publishers in the

economic-industrial field:

Franco Angeli and Il Sole 24

Ore.

Page 26: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 27

Our customers have an overall turnover of 11 billion euro on the Italian GDP and operate in the main market sectors.

Alimentare, Chimico/Cosmetico/Farmaceutico, Medical Device, Meccanico, Automazione, Macchine Automatiche, Impianti e Robotica, Automotive, Elettrico/Elettronico, Commercio, Servizi.

Several of these “excellent” enterprises are considered as an example for those who operate in the same market sectors, given both the completeness of the applied software solutions and the reached efficiency and competitiveness levels.

Page 27: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 29

Centro Software ERP2 standard system integrates the specific functions

and tools of the main Italian supply chains and market sectors:

• Food

• Chemical/Cosmetic/Pharmaceutical

• Medical Device

• Mechanics

• Automation and Robotics

• Impianti e Robotica

• Power/Electronics

• Automotive

• ….

Page 28: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 30

Food • lot traceability • expiry date fifo / fefo • monitoring of internal and external analysis

laboratories • certificates • silos monitoring • mixtures • batch production • interface with plants • relations with distribution industry • advanced business rules (promotions,

campaigns, 3x2, price reductions, …) • E.D.I. • SFA order entry and e-commerce • monitoring of delivery and freight • cost accounting department and management

monitoring

Page 29: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 31

Chemical / Cosmetic / Pharmaceutical • validation of ERP and its processes • respect of the rules FDA EU GMP, Annex 11; US FDA – Code of

Federal Regulations, Title 21, part 11 (21 CF Part 11) • lot traceability (also per features) • lot status • expiry date fifo / fefo • analysis monitoring • certificates • e-signature • monitoring of batch production according to “title or purity” • internal or outsourced packaging • advanced logistics • monitoring of outsourced logistics • SFA order entry and/or e-commerce • budget and MPS monitoring • management monitoring

Page 30: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 32

Medical Device • validation of ERP and its processes • integrated quality • respect of the rules FDA EU GMP, Annex 11; US FDA –

Code of Federal Regulations, Title 21, part 11 (21 CF Part 11)

• lot traceability • serial number traceability • certificates, e-signature • project monitoring • PLM • MRP • FCS - planning of production • SFA order entry and/or e-commerce portal • budget and MPS monitoring • management monitoring

Page 31: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 33

Mechanics • material flow • supplier portal • BWS advanced logistics • lot monitoring (also per technical features) • active and passive outsourcing management • project production • MPS • MRP • resource planning • time scheduling and MES production progress report • order reports • cost accounting department • capital assets

Page 32: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 34

Automation, Machinery, Plant Engineering and Robotics

• project monitoring • PDM and PLM advanced project monitoring (internal and

external) • MRP • time scheduling and MES production progress report • budget and order reports • cost accounting department • supplier portal • BWS advanced logistics • spare parts monitoring and RMA

Page 33: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 35

Automotive • E.D.I. • MPS • consignment stock • integrated quality monitoring • supplier portal • BWS advanced logistics • MRP1 • MRP2 • active and passive outsourcing management • technical features of lots (cast, analysis

certificates) • KanBan management

Page 34: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 36

Power / Electronics • project monitoring • PDM and PLM advanced project

monitoring (internal and external) • MRP • time scheduling and MES production

progress report • budget and order reports • cost accounting department • supplier portal • quotation management • brand and components management • BWS advanced logistics

Page 35: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 37

Commerce • internal and outsourced logistics • SFA order entry • deliverability • visits • delivery management and planning • advanced business rules (promotions, campaigns, 3x2, price reductions, …) • integrated CRM

Page 36: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 38

Services • “installed group” management per serial number / user / customer • service and support contract management • contract management, services and spare parts

contract management • RMA management • smart-ticket planning, assistance intervention on the

territory through teams or individual timetables • final balance of interventions and spare parts with

integrated invoicing or connection with activities contemplated in the contract

• SERVICES portal • budget per contract / customer / user / product

Page 37: High technology ERP - Centro Software Centro Software 2011-12...pag. 13 (*) (*) Unlike many competitors, who have developed single solutions containing different products or products

pag. 39

the Emotion of Perfection