© 2008 Microsoft Corporation. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, Excel, Microsoft Dynamics, the Microsoft Dynamics logo, Outlook, SharePoint, Visio, Windows, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Speed and innovation in a fast-paced industry

High Tech ManufacturingMicrosoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence. Microsoft Dynamics works like familiar Microsoft software such as Microsoft Office, which means less of a learning curve for your people, so they can get up and running quickly and focus on what’s most important. Built to work with Microsoft technologies, it works easily with the systems your company already has implemented. By automating and streamlining financial, customer relationship, and supply chain processes, Microsoft Dynamics brings together people, processes, and technologies, helping increase the productivity and effectiveness of your business, and helping you drive business success.

Worldwide (1) (701) 281-6500U.S./Canada Toll Free (1) (888) 477-7989www.microsoft.com/dynamics

The fast pace and global nature of the high technology

industry demands continual innovation, speed, and agility.

High tech manufacturers face tough challenges in the pursuit

of success: ever-shorter product lifecycles, unpredictable

demand caused in part by a continual stream of new

products, and price erosion stemming from fierce

worldwide competition.

These pressures lead to certain facts of life if you’re a

high tech manufacturer.

You have to optimize a global supply chain to ensure the

right products reach the right customers at the right time for

a competitive price. Too much inventory or delays in getting

products out the door can quickly hurt the bottom line.

You need to make comprehensive, real-time information

visible to your customers, partners, and suppliers by

opening up your systems. This helps ensure that the entire

supply chain is working from the same design and production

status information.

And you need to implement lean manufacturing processes to

reduce waste while being able to differentiate products with

quality service and short lead times for your customers.

Whether you’re an original equipment manufacturer

(OEM), electronic manufacturing services provider (EMS),

semiconductor manufacturer, or consumer electronics

producer, managing the supply chain, implementing lean

manufacturing, and collaborating effectively with global

partners depends on a robust, flexible IT infrastructure.

With the right IT solution in place, it’s easy to exchange

manufacturing, product, and design data with your operations,

suppliers, and customers while supporting the rapid evolution

of business processes. It also helps to speed time to market

when you efficiently connect all of the players involved so you

can act as an integrated team.

Manage the supply chainManaging the high tech supply chain effectively requires

working in close coordination with many global suppliers

and customers.

As high tech manufacturers become more and more driven by

the demand signals from your customers, it becomes essential

to use IT solutions to efficiently track and manage global

suppliers. The industry’s growing reliance on outsourcing

and multiple sales channels requires IT solutions that deliver

visibility outside the boundaries of your internal operations to

make fast and accurate decisions. To be successful, the entire

supply chain needs real-time transparency of product and

manufacturing data so everyone can react to demand signals

from their customers.

Real-time collaboration with suppliers helps speed time to

market and encourages the rapid incorporation of next-

generation innovations in new products. It’s now possible to

truly function as a single virtual enterprise, taking advantage

of the power of all the business relationships connected to

your company.

High tech manufacturers can securely share time-critical

information about issues such as design, availability, inventory

status, manufacturing processes, and much more with any

internal or external partner they wish. Today you can use

computing solutions to collaborate in real time with your

customers and suppliers to quickly identify and fix issues as

they arise—from agreeing on a product specification, to

tracking availability of materials, to coping with shortages and

special customer requests.

Cut costs and time-to-marketAlong with effective management of the supply chain, using

tightly integrated technology can help cut costs and shorten

your time-to-market.

For example, linking your accounting, manufacturing,

shipping, and customer relationship management (CRM)

tasks can deliver numerous benefits. You can make proposal

development more efficient, integrate winning proposals

into manufacturing applications, monitor supplier status,

track shipping and delivery of products, measure profitability

on orders, and minimize or eliminate the wasteful (and often

hidden) inaccuracies and overlap of resources that cost

you money.

You can also expedite the time-to-market for new products

and upgrades by efficiently integrating engineering BOMs

with internal applications such as financials, procurement,

manufacturing, and warrantee service contracts, as well as

suppliers’ systems.

At the same time, you can lower product costs by using

your integrated IT systems to identify components and sub-

assemblies already in house that can be used in new product

designs. You can also use intelligent knowledge management

to search product warrantee systems and locate the most

cost-effective suppliers and processes, which can help to

continually improve product quality and lower costs.

Increase visibility Whether looking at internal operations or at the operations

of suppliers or customers that span the globe, improving

real-time visibility into operations in real time is a lynchpin

of success.

Using manufacturing and supply chain systems that can take

advantage of secure Web-based products and technologies

can help increase your ability to easily collaborate on products,

processes, and production. These powerful capabilities can

help you reduce the time it takes to get a concept from

engineering to manufacturing by speeding development with

cross-company collaboration tools and integrating design

with manufacturing systems.

A flexible, integrated IT infrastructure can support a

demand-driven manufacturing process by helping you to

gather customer information and integrate it into decisions

between design, procurement, manufacturing, suppliers, and

customers. Managing your company based on the customers’

need for product can significantly reduce the waste in your

processes, shrink lead times, and reduce the cost in the entire

supply chain.

Internal visibility is critical as well. You can more tightly

integrate the customer and supplier status to sales,

manufacturing, engineering, and procurement activities.

Optimal performance with Microsoft DynamicsMicrosoft Dynamics® can help you improve innovation

and time-to-market by delivering powerful manufacturing,

financial, and CRM solutions that support lean business

processes, help you manage outsourcing and the supply

chain, and improve customer service.

Microsoft Dynamics solutions support:

• Supply chain management and visibility

• Collaborative design and production planning

• Lean manufacturing

• Outsourced manufacturing management

• Industry and customer-specific reporting

• Vendor Managed Inventory

• Product lifecycle management

• Enterprise portal technology

• Demand planning and forecasting

• RosettaNet integration

• Fabless semiconductor manufacturing

• Field service management

• Linking customer requirements directly to manufacturing,

suppliers, and distribution operations

Innovative integrationMicrosoft Dynamics provides a flexible set of solutions

that can be easily adapted to your operational needs. Built

on the Microsoft® Windows ServerTM platform, Microsoft

Dynamics helps you take advantage of technologies such

as Microsoft Windows® SharePoint® Services for knowledge

management and collaboration, Windows Terminal Services

for extending access to data and processes, and Web services

that can enable visibility into your customers’ and suppliers’

systems. Microsoft SQL ServerTM delivers a solid foundation

for collecting, analyzing, and reporting data across your

company’s systems. And deep integration with Microsoft

Office System applications, such as Microsoft Excel®, Word,

Outlook®, Internet Explorer, SharePoint, and Visio®, can help

you better understand inventory, plan production and lead

times, design reports, and use data required to make accurate

and cost-effective decisions.

AGILITY

Partners with industry expertiseMicrosoft Dynamics solutions are delivered by a network of

partners with expertise in high tech manufacturing. They

can provide local, personalized service—from planning and

implementation, to customization, to ongoing support and

education. That means you get world-class business solutions

from professionals who understand your business and will be

there as your business conditions change.

Plan for growthOrganizations need systems that can deliver a strong return

on investment (ROI) in meeting current needs, while providing

for the opportunity to scale dramatically to account for organic

growth, acquisitions, changes in business focus, and other

foreseeable future changes to the business. Microsoft Dynamics,

along with Microsoft server technologies and productivity

solutions, offers tremendous flexibility and scalability to

implement the solution to meet today’s requirements and to

allow for substantial future growth and change.

To learn more about how integrated technology from Microsoft

Dynamics can help you gain a competitive edge in the high

technology industry, visit

www.microsoft.com/dynamics/HighTechManufacturing

© 2008 Microsoft Corporation. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, Excel, Microsoft Dynamics, the Microsoft Dynamics logo, Outlook, SharePoint, Visio, Windows, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Speed and innovation in a fast-paced industry

High Tech ManufacturingMicrosoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence. Microsoft Dynamics works like familiar Microsoft software such as Microsoft Office, which means less of a learning curve for your people, so they can get up and running quickly and focus on what’s most important. Built to work with Microsoft technologies, it works easily with the systems your company already has implemented. By automating and streamlining financial, customer relationship, and supply chain processes, Microsoft Dynamics brings together people, processes, and technologies, helping increase the productivity and effectiveness of your business, and helping you drive business success.

Worldwide (1) (701) 281-6500U.S./Canada Toll Free (1) (888) 477-7989www.microsoft.com/dynamics