high impact management consulting services
TRANSCRIPT
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www.highimpact.com.hk
HighIm
pact
Management
Consultin
g
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www.highimpact.com.hk
H
ighImpa
ct
M
anagem
ent
C
onsulting
Limited
Foundedin1998
Registeredandb
asedinHongKo
ng
Coreservices:
CorporateStrategy
Service&ProductivityImprovement
CultureBuilding
ManagementD
evelopment
Wehavebeense
rvingorganizatio
nsbothinHong
KongandPRC
Ourclienteleincludesmultinationa
lcorporations,listed
andprivatecomp
anies,governme
ntofficesandnon-
profitorganizations
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Crea
teResults
(Intervention)
Cre
ateResults
(Intervention)
Monitor
Progress&
Achievement
Monitor
Progress&
Achievement
Th
eChange
Th
eChange--
Cre
ation
Phase
Cre
ation
Phase
Clarify
ClientNeeds
Clarify
ClientNeeds
Define
Outcomes
ToAchieve
Define
Outcomes
ToAchieve
Propose
Appro
ach&
Metho
dology
Propose
Approach&
Meth
odology
T
he
Partnership
T
he
Partnership
--
B
uildingPhase
B
uildingPhase
Confirm
Engagement
Details
Confirm
Engagement
Details
T
heHighImpactWay
ConsultingforClient
Results
T
heHighImpa
ctWay
T
heHighImpa
ctWay
C
onsultingforClientResults
C
onsultingforClientResults
Webelievemanagement
consultingisnottheoutsourcing
ofmana
gementresponsibilities,
itisthepartnershipprocessto
enhance
theclientscapability
andach
ievespecificresults.
Confirm
Achievements
Confirm
Achievements
T
heEngagement
P
rocess
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C
orporate
Strategy
Ourapproachissystematicandeasytofollow,which
helpstodevelop
managementcom
petencies
Engagetopandmiddlemanagem
entteamstocreate
highqualityplanwithownershipandcommitment
Responsivetobu
sinesschanges:
Progressreview
and
strategyrefineme
ntmechanismembedded
Affirm
Purpose&
Valu
es
Scan
Environment
Portray
FutureState
Incubate
Strategies
Reso
urce
Planning
Evaluate
Progress
&
Refine
T
heASPIREStrategicPlanningRoadmap
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S
uccessC
ases
Withacarefullyformulatedplan,a
restaurantchain
hasachievedagg
ressiveexpansionplanwith
exceptionalfinancialperformance
evenduring
economicdowntu
rn
AnNGOformulatedandthoroughlyexecutedits
strategicplansto
secureitsleadershipposition.
Subsequently,ithasreceivedthe
QualityAward-
BronzeAward20
07,fromtheHon
gKong
ManagementAss
ociation
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S
ervice&
Productiv
ity
Improvem
ent
C
reatequickandhighimpactresults
P
rovenmethodolo
gies
Instilltheimprovementmindsetanddevelopstaffs
s
kill-set
Reality
Check
Charter
Alternative
Designs
Change
Kee
pGoing
Performanc
eBreakthrough
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S
uccessS
tories
Theorderfulfillmentleadtimeofa
multinational
corporationhasreducedfrom16d
aysto6days
Theone-weekfulfillmentrateofa
serviceinstallatio
n
processhasimpr
oved,withoutadditionalresource
investment,from
11%to100%within2months
Theproductivityofamanufacturin
gplanthasimpro
ved
over10%ina12-monthperiod,generatingover50
%
improvementinp
rofit
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C
ultureBu
ilding
Clarifycorporatecore
values
andculture
Realize
desirableculture
through
observableactions
Integratedinterventionto
nurture
longtermculture
1.DefineDesirable
CulturalElements
2.Cultural
Assessment
3.Formulate
ChangePlan
4.Communication&
ActionExecution
1.DefineDesirable
CulturalElements
2.Cultural
Assessment
3.Formulate
ChangePlan
4.Communication&
ActionExecution
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S
uccessS
tories
Agovernmentde
partmentsuccessfullydevelopeda
continuousimpro
vementcultureth
roughthenurturing
ofChangeFacilitators
Theworkforceof
anNGOhasinitiatedmorethan4
00
improvementprojectsina3-yearperiodasaresultof
theculturebuildin
geffortdrivenbythetop
managementteam.
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M
anagem
ent
D
evelopm
ent
Mindsetchangeisasimportantas
knowledge
acquisitionintraininganddevelop
ment
Weapplyleading
-edgetechniques,includingNeuro-
linguisticProgram
ming(NLP)and
ActionLearning,to
maximizetheimp
actofourprogra
ms
Weselectapprop
riatemodelsthatwork
Ourconsultantsw
illsharefirstper
sonproject
experiencesinho
wtoapplymana
gementknowledge
andskillsinreallifesituations
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S
uccessS
tories
Aclientleveragesonourhighlysu
ccessfulProcess
ImprovementWo
rkshoptogenera
temorethan100
improvementprojects,yieldingimpressiveresults
Wehadtailoredp
rogramstodeve
loptopandmidd
le
managerstolead
andsupportthe
growthand
developmentoftheirrespectivebu
sinesses
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C
lientCom
mendations
Iam
writingtoexpre
ssmysincerethankstoyouforyour
exc
ellentfacilitation
intheaboveprogramme
(Em
poweringLeade
rship)M
r.CephasKam,TrainingMan
ager
OGCIOTheGovernmentofHKSAR
The
importanceofte
amworkandcom
munication
amongstteammemberswerewellde
monstratedthrough
meaningfulgamesa
nddiscussions.Onceagain,thank
you
foralltheharde
ffortMr.JohnHui,ChiefCommissioner
ScoutAssociationofHongK
ong
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C
lientCom
mendations
Wo
rkingwithHighIm
pacthasbeena
fruitfulexperience.
Apartfromrichknow
ledgeinmanage
ment,the
Consultantspossessawideperspectivetodiagnosing
theirclient's(organiz
ation's)problems.Theywork
efficientlyandprofessionally,keeping
closetotheir
clie
nt'space.Theyc
ommunicateeffe
ctivelyina
stra
ightforwardapproach,alwaystimelyinalertingthe
ir
clie
ntwhattofollow
upwithoutimpos
ingtheirviews.
MrTikChiYuen,ExecutiveDirector
TheHongKongSocietyfortheA
ged
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C
lientCom
mendations
Mr.
DickyChouand
Mr.CatusLeeofHighImpactare
professional,reliable
andhelpful...
Withtheirprofession
alinsightandsystematicapproac
h,
our
teamhasbeentraineduptodeve
lopstrategic
thin
kingintheformu
lationofacompr
ehensiveblueprint...
Mr.FrancisLau,ExecutiveDirector
TheChinese
Manufacturers'AssociationofHongK
ong
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S
omeofO
urClients
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HighIm
pact
Man
agementConsult
ing
Tel:
(852)2
234-0383
Fax:
(852)2
665-2749
Email:info@highim
pact.com.hk
W
ebsite:www.highimpact.com.hk