hh global - takeda final 2.4.14 - copy
TRANSCRIPT
HH Global Overview
February 2014
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Introducing HH Global
Business Model & Approach
Service Lines
Questions
• Takeda - ( Integrity, Fairness, Honesty, and Perseverance)• Over 230 years old and billion dollar leader R&D/Pharm• More than 30,000 employees internationally• Corporate is Japan with office in 70 different countries• United Nations alliance MDG Program• Vision 2020
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HH Global
HH Global is a global marketing
services group specializing in the
execution or print, digital and retail
media.
Global clients include: Bacardi,
Bayer, Google, HSBC,HP and Intel.
Sales & Client Services across
EMEA, APJ, North America and
LatAm.
Awards for: Customer Service,
Quality, Independent of
Manufacturing, Channel-neutral,
Technology and Innovation.
435And Counting Employees
3,800+Third Party Suppliers Around the World
Global/Regional ClientsBacardi, Bayer, Google HSBC, , HP, and Intel
$350Million Sales
30Countries with Local Offices
50+ Fortune 500, FTSE 100 clients
Total Quality Management via ISO, PRINCE2 & Six Sigma
Best-in-class Technology
Numerous Awards for Customer Service, International Business & Tech Innovation
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Our Clients
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Global Capabilities in 30 countries
EMEA UKLondonBlackburnWakefield
IRELAND Dublin
GERMANYMunichMonheim
FRANCEParis
NETHERLANDSNieuwegein
SPAINBarcelonaMadrid
ITALYBergamo
FINLANDHelsinki
SWEDENStockholm
NORWAYOslo
POLANDWarsaw
HUNGARYBudapest
CZECH REP.Prague
TURKEYIstanbul
RUSSIAMoscow
UAEDubai
SOUTH AFRICAJohannesburg
INDIAMumbaiChennaiGujaratDelhi
CHINAHong KongBeijingGuangZhouShanghai
JAPANTokyo
AUSTRALIASydneyMelbourne
NEW ZEALANDAuckland
SINGAPORESingapore
CANADATorontoCalgary
USANew YorkNew JerseyMiamiNorth CarolinaChicagoSanta ClaraDallasKansas City
ARENTINABuenos Aires
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Pharma & Consumer
Bayer
Global Print Management Global technology portalRegional POSAd-hoc Creative & Merchandise
J&J Janssen Print Management
Syngenta Print Management
Sandoz Novartis
CIS Print Management & Creative Services Relationship
Reckitt Benckiser
Successful EMEA Print Management Relationship rolling out globally
MARS German Print & POS Agreement expanding across EMEA
Pepsi Benelux POS Agreement expanding into other markets
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Business Model
Utilize proprietary sourcing technology and supply chain expertise to OUTSOURCE the sourcing,
management and distribution of print, point of sale and promotional materials at the lowest total cost.
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Core Service Lines
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HH Global builds and implements custom outsourcing solutions
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Case Studies & Examples of InnovationFebruary 2014
Creative Production Services
Case study design for the worlds biggest brands
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Retail POS for Pharma: Wall Display ANZ
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Creative Production Services
Info-graphics, making the facts digestible
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Print Media: Pharma - Astellas
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Print Media: Pharma Print & POS in Russia
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Retail POS for Pharma EMEA
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Print Media: Pharma - Roche
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Direct Mail
Brand Creative Google AdWords re-engagement packs
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Program Model
February 2014
Proposed Program Model
• Dedicated resources based onsite/near site providing technical and project management service in high
usage markets.
• Central team in Chicago, IL supporting regional teams with sourcing, inventory management and project
management.
• Utilizing central procurement tool to competitively bid and manage print production.
• Regional supplier selection matched to the requirement - incumbent suppliers are welcome as part of
this selection process.
• Full color & quality management program roll out as part of the implementation.
• Transparent model providing full breakdown of costs.
• Centrally/regional located warehousing & distribution services.
• Access To HHG Global Creative Services - Art Working/Creative/Translation/Adaptation/Digital Services
• Defined KPI’s with integrated program reporting.
• Dedicated Engagement Manager to work with you to map the process, agree the requirement, ensuring
we set the rules for success.
• Board Sponsorship.
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Production
Management
Warehousing
&
Distribution
DM
POS
Estimation/Sourcing
SingleOn-line
OrderingSystem
XXXXXXXX
XXXXXXXX
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End-Users Brands/Examples
XXXXXXX
Marketing Agencies
Advertising
Brand Management
Marketing Communications
Services Performed
On Site Near Site
Production Services Team
HH Global TechnologyProduction Workflow
Product Innovation & Brand Control
Production & Project Management
Proof Approval & Routing
Press Check/Vendor Management
Quality Control & Reporting
Proposed Program Management Model
Internal/External Agencies
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Flexible Resource Allocation
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5 Dedicated On-Site/Near-Site
Resources
IT Finance Production Cust. Service Logistics CreativeInternalSupport
Dedicated Account
Management
TekedaClient Services Manager
• Account Management• Strategy• Development• Governance• Issue Escalation
• Local Production Support• Technical Expertise• Relationship Management • Innovation & Value
Engineering
• Production Backup• Supplier Management• Production /Quality Control
HHG Central Production Team
HHG Production Services Manager
HHG Production Services Manager
HHG Production Services Manager
HHG Production Services Manager
HHG Production Services Manager
HHG Central Production Team
2 Dedicated Central Production
Resources
Technology
• Web based – available 24x7x365
• No local software required
• ISR Compliant
• Intrusion prevention and detection in place
• Annual penetration testing (network and
systems)
• One system with integrated modules to meet
user requirements
• 110,000+ registered users
• Multi-currency (26 currencies and growing)
• Multi-lingual (22 currently supported)
• Cross browser and mobile/tablet compliant
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Client stakeholder clicks Print
Procurement link in
SAP
SAP matches Invoice to PO and generates payment to HH
OK to proceed!Order sent to
HHub
Basket is sent to SAP approval
process
Stakeholder is automatically
logged into the HHub and can
browse the Catalogue
Invoice generated to SAP with SAP PO No.
Goods printedand
despatched
Order to HHub
Configure items and checkout Un-approved order is held
Add items to the basket
SAP/HHub Catalogue Order Process
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Technology
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The e-Procurement platform allows the buying team to create an inquiry on the customers behalf. The inquiry dashboard displays the status of all inquiries including customer, creator, job name and status.
E-Procurement Technology
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Each inquiry can contain one or more product lines. Each product line can have a unique specification and its own set of suppliers.
E-Procurement Technology
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Add a schedule to each element of the enquiry Upload documentation against elements
E-Procurement Technology
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Program Dashboards & Reporting
E-Procurement Technology
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Instant pricing with C02 calculator
Instant pricing technology allows HH Global to calculate and capture CO2 information allowing clients to have a complete view of the carbon emissions generated through their print related activities.
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Automated quotation provided giving you full
confirmation of:
•Any artwork requirements
•Full product specifications
•Quantities required
•Kitting requirements
•Mailing requirements
•Labelling requirements
•Warehousing requirements
•Freight requirements
Once HH have approval to proceed, Sales orders and
supplier PO’s are created. The team then move forward
with the production.
Quotation
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Create
Creating a proof is as easy as adding an attachment to an
email, but with none of the drawbacks.
Share
Sharing work is simple with HH Global MCS. An email is sent to
each of the reviewers, giving them direct access to your proof -
no login, no sign-up, no problem.
Review
Intuitive, real-time feedback tools make visual mark-up and
collaborative commenting quick and easy. Each comment is
time and date stamped making it easy to keep track of
feedback also allowing an audit trail to be reported against.
Approve
Getting approval is a simple 3-click process.
Click on the "Submit Decision" button, choose from a set of 5
clear decisions and submit. Simple.
Manage
HH Global MCS allows you to manage multiple versions of the
same proof quickly and easily. Simply click the "New Version"
function on the proof page to upload a new proof HH Global
MCS will link the proof as a new version of the existing proof.
Media Collaboration-Artwork Approval
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• 100% Quality Guarantee
• Brand Immersion training- Brand rules/guidelines are cascaded throughout the HHG supply-chain
• Proof/print control and pass sheets produced on core materials – approved by Client (Paper standardization)
• Print Control Sheets used to set dot gain profiles within the supply chain and set quality expectations
• Branded swatch booklets using primary and secondary Client brand colors encompassing all paper types used for accurate color production over multiple print methods
• ISO 12467/2 compliance throughout the supply-chain creating higher print consistency
• ISO 9001 Quality and procedures Management
Quality Management
Maintaining color standard and brand integrity
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HH Global Assessment Process
KEY OBJECTIVE – Identify cost savings and service improvement opportunities within Takeda Print Supply Chain
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Contact
THANK YOU !
Kathleen A. ScovelVice President of Strategy and New Business Development
#847.943.7766 [email protected]
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