Quality care: Heritage Prime provides access to more than 33,000 providers across Washington. These providers include doctors, hospitals, and other facilities that are committed to providing customers with the care they need, when they need it, and in the right way.

Lower costs: Providers in the Heritage Prime network have contracted with Premera to keep the total cost of care low. A family of four could save on average $1,800 per year with the Heritage Prime network compared with our broader Heritage network.

Better customer experience: Providers in the Heritage Prime network share Premera’s commitment to put the customer at the center of all we do. That means we’re all focused on providing a good healthcare experience for our customers.

Heritage Prime NetworkAccess to quality care, lower costs, and a better healthcare experience

When the Heritage Prime network is part of your health plan from Premera Blue Cross, you get the quality care you need for a lower total cost—all with a focus on a great customer experience.

Find a Doctor can help keep your costs low

Customers with the Heritage Prime network always pay less when they visit a provider within the Prime network. It’s simple and easy to find in-network care with the Find a Doctor tool. Go to premera.com and select the Find a Doctor tab. Then click on Find a Doctor, Dentist, and More.

038544 (03-2017)

Western Washington

Seattle

• Hospitals: Virginia Mason, Northwest, Seattle Cancer Care Alliance, Seattle Children’s, University of Washington Medical Center, Harborview

• Practices: Polyclinic, Virginia Mason, Northwest Medical Clinics, Children’s University Medical Group, VA Puget Sound Health Care System, University of Washington Physicians

Eastside

• Hospitals: Evergreen, Overlake

• Practices: Overlake Medical Clinic, Overlake Internal Medicine, Evergreen Medical Center, Virginia Mason Eastside Clinics

Snohomish

• Hospitals: Cascade, Valley General

• Practices: Edmonds Family Medicine, The Everett Clinic, Western Washington Medical Group, Cascade Valley Clinics

South Puget Sound

• Hospitals: Valley Medical (Renton), VA Puget Sound, Western State, MultiCare (Allenmore Hospital, Auburn Medical Center, Good Samaritan Hospital, Mary Bridge Children’s Hospital, and Tacoma General Hospital)

• Practices: Valley Medical Center, MultiCare Outpatient Specialty Centers and Primary and Urgent Care Clinics

Kitsap County**

• Hospitals: Harrison Medical Center

• Practices: Harrison Medical Center, The Doctors Clinic, Franciscan Medical Group

Olympia

• Hospitals: Capital

• Practices: Capital Physicians, Capital Medical Center Specialty Physicians

Central Washington

Yakima

• Hospitals: Yakima Valley Memorial Hospital, Yakima Regional Hospital, Toppenish Community Hospital

• Practices: Yakima Memorial Physicians

Tri-Cities

• Hospitals: Kennewick General Hospital (Trios Health)

• Practices: Kennewick General Hospital Physician Clinics (Trios Health Medical Group), Tri-City Orthopedic Clinic

Wenatchee

• Hospitals: Central Washington Hospital, Wenatchee Valley Hospital

• Practices: Wenatchee Valley Clinic, Columbia Valley Community Health

Eastern Washington

Spokane

• Hospitals: Deaconess Medical Center, Valley Hospital and Medical Center

• Practices: Rockwood Clinic, Cancer Care Northwest, Columbia Medical Associates, Spokane Digestive Disease Center

Walla Walla

• Hospitals: Walla Walla General Hospital

• Practices: Adventist Health Medical Group

Heritage Prime NetworkPartial provider listing starting Jan. 1, 2017*

*This is not an exhaustive list of all practices and hospitals participating in the Heritage Signature network throughout Washington. This list is subject to change. Premera Blue Cross is an Independent Licensee of the Blue Cross Blue Shield Association**CHI Franciscan Health facilities remain in network in Kitsap County.

Washington rural hospitals included in the Heritage Prime network

Cascade Medical CenterColumbia Basin HospitalCoulee Medical CenterDayton General HospitalEast Adams Rural HospitalFerry County Memorial HospitalForks Community HospitalGarfield County Memorial HospitalJefferson HealthcareKittitas Valley Community HospitalKlickitat Valley HealthLake Chelan Community HospitalLincoln Hospital

Mason General HospitalMid-Valley HospitalMorton General HospitalMorton Medical CenterNewport Hospital & Health ServicesNorth Valley HospitalOcean Beach HospitalOdessa Memorial Healthcare CenterOthello Community HospitalPeaceHealth Peace Island Medical CenterPeaceHealth United GeneralProsser Memorial Hospital

Pullman Regional HospitalQuincy Valley Medical CenterSkyline HospitalSnoqualmie Valley HospitalSteck Medical CenterSummit Pacific Medical CenterSunnyside Community HospitalThree Rivers HospitalTri-State Memorial HospitalWhidbey General HospitalWhitman Hospital and Medical CenterWillapa Harbor Hospital

Eastside

• Swedish Issaquah Hospital

• Swedish Physicians

Lewis County

• Providence Centralia Hospital

• Providence Medical Group

Olympia

• Providence Medical Group

• Providence St. Peter Hospital

Seattle

• Pac Med

• Providence Health Systems

• Swedish Health Services Hospitals: First Hill, Cherry Hill, Ballard, Mill Creek, and Redmond campuses

• Swedish Physicians

Snohomish County

• Providence Everett Hospital

• Providence Physicians

• Swedish Edmonds Hospital

• Swedish Edmonds Professional Groups

Spokane area

• Inland Northwest Health Services (doing business as St. Luke’s Rehabilitation Institute)

• Kootenai Medical Center Hospital

• Providence Health and Services PMG (Providence Medical Groups), includes Stevens County providers

• Providence Holy Family Hospital

• Providence Mt. Carmel Hospital (Stevens County)

• Providence Sacred Heart Medical Center Hospital

• Providence St. Joseph’s Hospital (Stevens County)

Tri-Cities and Walla Walla

• Columbia Basin Oncology and Hematology

• Kadlec Clinic LLC

• Kadlec Hospital

• Lourdes Hospital

• Our Lady of Lourdes Medical Clinics

• Providence SE Washington (Providence Medical Group, Walla Walla)

• Providence St. Mary Medical Center Hospital

Out-of-network providers in Providence Health & Services

Burien

• Highline Medical Center

• The Regional Hospital

• Highline Home Care Services

Enumclaw

• St. Elizabeth Hospital

• FHS Inpatient Team

Federal Way

• Franciscan Health System, St. Francis Hospital

• FHS Inpatient Team

Gig Harbor

• Franciscan Health System, St. Anthony Hospital

• FHS Inpatient Team

Multiple Locations

• Franciscan Medical Group (Franciscan Medical Groups in Kitsap County remain in network)

Lakewood

• FHS Inpatient Team

• Franciscan Health System, St. Clare Hospital

Tacoma

• FHS Inpatient Team

University Place

• CHI Franciscan Health at Home

Out-of-network providers in CHI Franciscan Health

Kitsap County The following facilities remain in-network: Harrison Medical Center, The Doctors Clinic, and Franciscan Medical Group.

An independent licensee of the Blue Cross Blue Shield Association 037397 (11-06-2019)

Discrimination is Against the Law

Premera Blue Cross (Premera) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Premera does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, gender identity, or sexual orientation. Premera provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats). Premera provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages. If you need these services, contact the Civil Rights Coordinator. If you believe that Premera has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Civil Rights Coordinator ─ Complaints and Appeals, PO Box 91102, Seattle, WA 98111, Toll free: 855-332-4535, Fax: 425-918-5592, TTY: 711, Email AppealsDepartmentInquiries@Premera.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Civil Rights Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Ave SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language Assistance ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 800-722-1471 (TTY: 711). 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 800-722-1471（TTY：711）。 CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 800-722-1471 (TTY: 711). 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 800-722-1471

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ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ

800-722-1471 (መስማት ለተሳናቸው: 711). XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 800-722-1471 (TTY: 711).

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Rufnummer: 800-722-1471 (TTY: 711).

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800-722-1471 (TTY: 711). .ديریبگ تماس TTY: 711)-722-800) 1471 با. باشد یم فراهم شما یبرا گانيرا بصورت یزبان التیتسه د،یکن یم گفتگو فارسی زبان به اگر: توجه