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Heritage for Business Professor Jonathan Morris University of Hertfordshire 27 April 2016

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Heritage for Business

Professor Jonathan MorrisUniversity of Hertfordshire27 April 2016

What is Heritage Hub?

Heritage: ways of connecting the

present with the past

Heritage Hub: provides UH expertise

to external organisations engaged in

heritage activities

Located UH History unit rated 1st of

all UK universities for impact of its

research beyond academia

Heritage for Business

• Works with businesses to realise the added value their heritage can bring to

their brand

• Designs and implements bespoke projects that draw out key elements of a

company’s heritage and mobilise them to advantage

• Combines providing specialist expertise with execution through student

employability generating benefits for all partners

What’s the value of heritage to business?

Heritage can convey key

propositions about:

• Authenticity

• Capability

• Ethos

• People

• Locality

“Storytelling is a powerful engagement tool both

for educating Partners, giving them a better

understanding of the business’s past, but also

for our customer marketing strategy, as it helps

us sell the brand.” Andrew Moys

Director of Communications

John Lewis Partnership

Heritage Workshops and Research

Workshops to explore JLP’s values

through heritage

Design projects to inform partners

about heritage

Collaborative MA and PhDs to

deepen understanding

Instant Oral Histories

Instant Oral Histories team, led by

Andrew Green - veteran BBC oral

history producer

Work with business and staff to

create and capture historical

evidence and memories

Archive recordings and create

outputs such as website and

videos capturing key memories

from the day

Social Media Projects

Working with International Cocoa Organisation

Creating heritage-led social media content

Delivered via student placements

3

1

Heritage i-teams: Thinking with Students

Students work on heritage brief

provided by the company or

institution

Supported for the duration of the

project with a mentor or tutor

Recommendations fed back to the

company through a professional

presentation

Entrance

Fire exit3

1

Each item will be

displayed with a label

and brief description

here

The cream and maroon colour

scheme mirrors the Victoriana feel

of the cafe, and ensures brand

consistency

Visitors can see

coffee at different

stages of

production

i teams: Museum design for Smith’s coffee

Designing Heritage

• Design students given professional brief with heritage background

• Cash prize award

Heritage Video

Integrated Marketing Campaign

Thank you

Prof Jonathan Morris

School of Humanities

[email protected]