herding the cats - badcamp 2013

Herding CatsEffective Internal & External Communication

Matthew Saunders [email protected]

Saturday, October 26, 13

mailto:[email protected]

mailto:[email protected]

Hi, I’m Matthew Saunders

atendesigngroup.com association.drupal.orgatendesigngroup.com @Creech

Aten Design Group, VP Project ManagementDrupal Association, Board MemberWriter, dogstar.orgd.o, MatthewSG+, saundermIRC, j_matthew_s


atendesigngroup.com @atendesign

We design, build and support websites for organizations doing good work all around the world.


Project Mangement Why Do We Do What We Do?

atendesigngroup.combit.ly/BADCats2013


We NEED Project

Managementfor SuccessfulOutcomes.

b4b2 on FlickrSaturday, October 26, 13

http://www.flickr.com/photos/montanapets/


I had a client...• a couple of months ago call me at 6:30 in the morning

yelling and screaming because his site had been down for over an hour. I drag myself out of bed, get to the computer and his site comes right up... I told him to try to get on Google. Guess what? According to him Google was down too. I politely told him to call his internet provider because that was down and once his internet came back up to use it to search for a new developer.


I had project...• that had multiple decision makers. They wouldn't

move forward unless they all agreed on any one point. And they couldn't agree on anything.


I met a drunk guy...• "Oh, you make sites? Let's make something like

Facebook and earn alot of money! I'll come up with ideas and you make it.”

• Me: “Got any suggestions?”

• Drunk guy: “Yeah, we need something like Facebook so we'll be rich! You go make it!"


I had a client...• who didn’t know what they wanted.

• They spent endless hours in meetings with you "throwing ideas around".

• Despite warnings that they were consuming their contracted hours in this fashion, insist that they shouldn't have to pay for the time because the site still hasn't been built.


Lack of...• Planning

• Communication

• Process

• Focus


and Cultural Differences


make for nightmares for us, our partners (internal and external), They bring us to an Open Sourced “Arkham”... and we

feel...


... the “Call of Druthuhlu”


Bring Calm from Chaos.


star5112 on Flickr


daveknapik on flickr Saturday, October 26, 13

http://www.flickr.com/photos/49024304@N00/


3 Methodologies


anyjazz65 on flickr




Cowboy or Extreme

• Highly informal

• Focuses on Stakeholders

• Can be used in very unpredictable projects

• Can be excellent for rapid prototypingRoy Montgomery on flickr






n.hewson on Flickr


Waterfall

• Highly Formalised

• Focuses on Requirements

• Inflexible

• Planning is Frontloaded


Can Feel Uncontrolled When Inevitable Change

Occurs


SheltieBoy on Flickr




Agile

• Defined Timeboxes

• Iterative Development Methods

• Incremental

• Collaborative Requirements and Solutions

• Rapid and Flexible Responsive to Change

• Self Organizing Teams


The Hybrid


Roles


Project Manager• Scrum Master

• Lead Pointing

• Defense from Distractions

• Helps team avoid mistakes

• Manages Schedule


Product or UX• Backlog

• Personaes, Epics, Stories

• Clarify Business Needs

• Demos


Developers• Self Organize Stories

• Communicates expecations of what can be completed in a sprint

• Defines how business needs should be architected and executed

• Executes


A Sprint Model


A Sprint Model20/40/60 Day overlap


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Demos and Retrospectives


CommunicationWhat is a SCRUM?Client Check-ins?


VariationsMultiple projects


Well Oiled Machines on flickrSaturday, October 26, 13



IRC


Google Docs


Great ProcessFasterBetterAwesome


Thanks!

Matthew Saunders @CreechMatthewS


herding the cats - badcamp 2013

Technology