helping local marketers sell, partner and evolve in 2014

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The Local Search Association gives a look ahead at 2014 and shares some details about how they are bulking up membership benefits, developing stronger insights and analytics, creating more opportunities to partner and, overall, working to become leaders in local.

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Page 1: Helping Local Marketers Sell, Partner and Evolve in 2014
Page 2: Helping Local Marketers Sell, Partner and Evolve in 2014

Agenda

• 2014 Strategic Overview• Bylaw Changes• New Research and Insights• Key Trends for 2014• Ad to Action Awards• Think Tank Meetings• Improving Reach• Public Policy• Product Upgrades• Conference• Q and A

Neg NortonPresident

Wesley YoungVP of Public Affairs

Val OnyskiManaging Director

Bob ZinkManaging Director

Jason PeasleeManaging Partner, Thrive Analytics

Page 3: Helping Local Marketers Sell, Partner and Evolve in 2014

2014 Strategic Pyramid

3

Lower Costs

Better InsightsMore Partnerships

Objectives

Strategies

Programs

Metrics

Drive EfficienciesElevate the MarketRFP Key Contracts

Retain Key Employees

Evolve EliteReposition LSABuild the Brand

New Staff

Public PolicyAgency Committees

Co-OpAd to Action

Think Tank MeetingsMetrics That Matter

Build Bridges

Conferences

Webinars

Refreshed BylawsNew Research Tools

Digital Committees

Lower Legacy CostsSlow Elite Declines

New Digital MembersNew LSA Revenue

Reliability Speed

2014 Strategic Overview

Maintain Core ProgramsHigher Conference Attendance

Diversified Board

Page 4: Helping Local Marketers Sell, Partner and Evolve in 2014

Key Bylaw Changes

• Organization purpose broadened to include social, mobile, search, etc.

• Membership classes redefined– “Media Publisher” – not just YP Publisher– “Agency” – not just CMR– “Partner”---renamed from Associate– “Advertiser” (new class)

• National Marketing Division eliminated as separate entity

• Board Composition: 9 – 18 Members

Bylaw Changes

Page 5: Helping Local Marketers Sell, Partner and Evolve in 2014

What will continue…

• MAP Program Support

• PAYs Database Support

• 3rd Party Industry Research (Burke, comScore, etc.)

• Ad Hoc Research Requests

• Research & Other Committee Support

5

What is new…

• Metrics That Matter Database

• LSA Members will have access to small business and consumer research reports & data (10-15 per year).

• LSA members will have the ability to use our Connected Experience Panel™ for proprietary research at reduced rates.

• Other services to be announced.

New Research and Insights

Research in 2014 Partnering with Thrive Analytics.

Page 6: Helping Local Marketers Sell, Partner and Evolve in 2014

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• A holistic cross-media performance platform that provides insights and reporting at the campaign, geography, and category level for major forms of local search advertising.

• It has self serve capability with 24/7 access.

New Research and Insights

Metrics that Matter Turning data into insight and growth.

Page 7: Helping Local Marketers Sell, Partner and Evolve in 2014

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• A series of competitive intelligence tools are available to assist LSA members with various aspects of their businesses.

New Research and Insights

Metrics that Matter Turning data into insight and growth.

Page 8: Helping Local Marketers Sell, Partner and Evolve in 2014

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• Industry research reports and analytics will be available to LSA members on key media trends relating to Local Search.

New Research and Insights

Metrics that Matter Turning data into insight and growth.

Page 9: Helping Local Marketers Sell, Partner and Evolve in 2014

Key Benefits

• LSA can use this database to strengthen its relationships with new and existing members by providing better research & insights.

• Agencies can use this database to engage new and existing clients, optimize client programs, and evolve and grow as an agency by leveraging industry-wide performance data.

• Publishers can use this database to improve their view on products, performance, and growth opportunities.

9

New Research and Insights

Metrics that Matter Turning data into insight and growth.

Page 10: Helping Local Marketers Sell, Partner and Evolve in 2014

SMBs will still need help getting online.

48% of SMBs stated their biggest challenge with digital media is not having enough knowledge or expertise.

Key Trends for 2014

Page 11: Helping Local Marketers Sell, Partner and Evolve in 2014

Reviews will keep driving local search.

Key Trends for 2014

Page 12: Helping Local Marketers Sell, Partner and Evolve in 2014

Mobile will continue to be an influencer.

48% of mobile phone users access local content.

Key Trends for 2014

Page 13: Helping Local Marketers Sell, Partner and Evolve in 2014

Indoor location marketing will grow.

186% growth in worldwide public Wi-Fi locations since 2009.

Key Trends for 2014

Page 14: Helping Local Marketers Sell, Partner and Evolve in 2014

Consumers increasingly engage with content across screens.

Key Trends for 2014

7out of 10consumers use a second device while watching TV.

Page 15: Helping Local Marketers Sell, Partner and Evolve in 2014

Seeking innovation in local advertising.

Categories

What do winners get?- Meet and greet with Steve Wozniak, Apple co-founder

- Advocacy and support in bringing products to market for testing- Increased visibility at LSA|14 and through variety of communication efforts

Business ListingsMobile

Social MediaPrintVideo

Vertical SpecificDeals/Loyalty/E-Commerce

Implementation

Ad to Action Awards

Page 16: Helping Local Marketers Sell, Partner and Evolve in 2014

Defining the future of the local ad space.

• Think Tank Meetings will take place in key markets (NY, LA, etc.)• Brings together key agency, industry players and advertisers• Gather insights that inform thought-leadership and future of local • Meetings foster collaboration and partnership throughout industry

1st Meeting: January 2014

NYC at

Think Tank Meetings

Page 17: Helping Local Marketers Sell, Partner and Evolve in 2014

Reaching new audiences, generating traffic.

Improving Reach

#5#8

Referral Traffic Rank in directing audiences to LSA Homepage

Page 18: Helping Local Marketers Sell, Partner and Evolve in 2014

Bigger audiences = larger reach.

28%↑Likes

96%↑Followers

105%↑Views

Social Media Impressions Per Month = 13,00057%↑

Followers

Email Impressions Per Month = 10,000

Website Visits Per Month = 6,300

Blog Visits Per Month = 2,300

Estimated Total Impressions Per Month = 31,600

Improving Reach

Page 19: Helping Local Marketers Sell, Partner and Evolve in 2014

Webinars are lead generators.

Improving Reach

65Average Attendees

127Average Registrations

92% of presenters had 1 or more quality leads as a result of the webinar

30%of webinars led to up to $25,000 in sales

19Webinars in 2013

Page 21: Helping Local Marketers Sell, Partner and Evolve in 2014

The Co-Op Opportunity

Product Upgrades

$52BOverall

Co-Op Funding Available $1.7B

“Online”Funds

Available

Top 5• Newspaper

65.2%• Direct Mail

37.7%• Radio

36.0%• Yellow Pages

25.5%• Online/Internet 24.7%

Source: Borrell Co-op Advertising Survey, April 2012

Page 22: Helping Local Marketers Sell, Partner and Evolve in 2014

LSA continues to build strong relationships.

• LSA continually reaches out to manufacturers for ad approvals and to discuss new product offerings.

• We are enhancing existing programs and obtaining new programs to include Co-Op funding for:

• Mobile advertising• Online Banners and Display ads• Website Building and Maintenance• Search Advertising

Product Upgrades

Page 23: Helping Local Marketers Sell, Partner and Evolve in 2014

LSA Co-Op products are all-encompassing.

• The Co-Op Products include program guidelines for all media types.

• Check out new mobile opportunities for Bridgestone/Firestone and Suzuki Motorcycle

• Co-Op opportunities

350+ Direct Mail

250+ Internet Related

And we update daily!

Product Upgrades

Page 24: Helping Local Marketers Sell, Partner and Evolve in 2014

LSA Rates & Data “Media” Codes

• Trusted source for close to 40 years

• Now includes digital products (IYP & Mobile)

• Discounted pricing for digital products

• New Offerings

50+

Media Codes addedin first two months

Product Upgrades

Page 25: Helping Local Marketers Sell, Partner and Evolve in 2014

LSA ELITE “Managed File Transfers”• ELITE enhanced to allow for “Managed File Transfers”

• Leverage off of existing infrastructure

• Movement of non-print orders, data,files, etc. between trading partners

• Transmission of non-ELITE data• Spreadsheets• Video• IYP ads• Pay-Per-Call results• More…

Product Upgrades

Page 26: Helping Local Marketers Sell, Partner and Evolve in 2014

Conference

Hyatt Regency Resort Huntington Beach, CA

April 27-29

LSA|14 Annual Conference

Page 27: Helping Local Marketers Sell, Partner and Evolve in 2014

Steve WozniakApple Co-Founder

Tae KimGoogle

Chris HendricksThe McClatchy Company

Gian FulgonicomScore

Paran JoharMobile Media Summit

Alexis NahamaVCA Animal Hospital

Influential conference speakers.

Conference

Laura RichStreet Fight

Page 28: Helping Local Marketers Sell, Partner and Evolve in 2014

Questions?

Neg NortonPresident

[email protected]

ResearchJason Peaslee

Managing Partner, Thrive [email protected]

Communications, Public Policy and PRWesley YoungVP of Public Affairs

[email protected]

ELITE + Rates and DataBob Zink

Managing [email protected]

Co-OpVal Onyski

Managing [email protected]

Page 29: Helping Local Marketers Sell, Partner and Evolve in 2014