Helping Agencies Move to the Cloud

March 19, 2013

Mr. Stanley KaczmarczykActing Director Strategic Solutions and Security Services,General Services Administration (GSA),Federal Acquisition Service (FAS), Integrated Technology Services (ITS)

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Welcome

An Introduction to GSA FAS ITS and Cloud

Computing Services (CCS)

GSA Cloud Acquisitions Vehicles

Cloud Services Broker:

The landscape for acquiring cloud services

Today’s Presentation Focus:

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An Introduction to GSA FAS ITS and

Cloud Computing Services (CCS)

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Total IT Spending Potential Spending on

Cloud Computing

$ 80 Billion

$ 20 Billion

AbstractCloud Computing Technology is emerging and redefining the way information technology (IT) is delivered to government agencies.

Source: OMB, Federal Cloud Computing Strategy, February 8, 2011

Potential IT Federal Spend on Cloud Computing

The General Services Administration (GSA) Federal Acquisition Service (FAS) Office of Integrated Technology Services (ITS) is committed to providing the agencies with broadly accepted cost and time savings procurement vehicles to increase government efficiency through the adoption of cloud computing technologies.

The Office of Integrated Technology Services

ITS offers government customers access to IT products, services, and strategic solutions

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ITSGreat Government through Technology

Software Products and

Services

Professional Services

Hardware Products and

Services

Security

Communications and Network Services

Offerings

StrategicSolutions

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ITS Organization Chart

Federal Acquisition Service

Integrated Technology Services Assisted Acquisition ServiceCustomer Accounts &

Research

PBS OCSITOGPOSBURegions Staff

Regions Staff

Office of Strategic Programs

Center for GWAC Programs Center for Strategic Solutions and Security Services

Technology Optimization Division(Cloud Computing Services PMO)Security Services Division HSPD-12 - USAccess Strategic Solutions Division

(SmartBUY Program)

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Program Offerings

GSA FAS ITS Center for Strategic Solutions and Security

Services (CS4) key offerings include the:

SmartBUY Program

HSPD-12 – USAccess Program

Security Services

Cloud Computing Services (CCS) Program Management

Office (PMO) managed Cloud Acquisition Vehicles

(CCS PMO)GSA FAS ITS supports agency mission through a portfolio of IT products, services and integrated solutions that reduces Acquisition TIME, COST, and RISK.

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Cloud Computing Services (CCS) Program

Management Office (PMO) Managed Cloud

Acquisition Vehicles

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CCS PMO Cloud Acquisition Vehicles

The GSA FAS ITS CCS PMO offers the government two (2) cloud acquisition vehicles:

Infrastructure as a Service Blanket Purchase Agreement

Email as a Service Blanket Purchase Agreement

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Infrastructure as a Service BPA

IaaS BPA

Infrastructure as a Service Blanket Purchase Agreement

• Enables the Government to buy services from 3 lots:

o Lot 1 - Cloud Storage

o Lot 2 - Virtual Machines

o Lot 3 - Web Hosting

Period of performance: October 15, 2010 to October 14, 2015

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Email as a Service BPA

EaaS BPA

Email as a Service Blanket Purchase Agreement• Enables the Government to buy from following five (5)

service offerings:

o Email as a Service

o Office Automation

o Electronic Records Management

o Migration Services

o Integration Services

Period of performance: September 1, 2012 to August 31, 2017

Consumers can select from the four (4) delivery models : “Government Community Cloud”, “Private Cloud”, “Secret Enclave Cloud” or “Public Cloud“

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Schedule 70

The IaaS and EaaS BPAs leverage IT Schedule 70, one of the most widely

used IT acquisition offerings available to federal, state, local and tribal

governments.

GENERAL SERVICES ADMINISTRATION (GSA) OFFICE OF CITIZEN SERVICES AND INNOVATIVE TECHNOLOGIES (OCSIT)$20.76M Awarded JANUARY 2012Lot 3 - Web Hosting5 Year, Public website hosting

DEPARTMENT OF HOMELAND SECURITY (DHS)$1.8M Awarded SEPTEMBER 2011Lot 3 - Web Hosting3 Year Public Cloud Web Content Management Services DEPARTMENT OF LABOR (DOL)$6M Awarded NOVEMBER 2011Lot 2 & Lot 35 Year Enterprise Case and Content Management

NATIONAL ENDOWMENTS FOR THE HUMANITIES (NEH)$250K Awarded MARCH 2012Lot 2 - VIRTUAL MACHINE5 Year, Public website hosting

NATIONAL ARCHIVES AND RECORDS ADMINISTRATION (NARA)$ 80K Awarded MARCH 2012Lot 3 - Web Hosting1 Year, website hosting Environmental Protection Agency (EPA)$15M Awarded JUNE 2012Lot 2 & Lot 33 Year

Federal Trade Commission (FTC)$230K Awarded JULY 2012Lot 3 - Web Hosting ; 1 Year

U.S. Fish & Wildlife Service$ 482K Awarded SEPTEMBER 2012Lot 1 – Cloud Storage; 3 Year

IaaS BPA Early Adopters – Awards until date

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Email as a Service (EaaS) BPA Interest

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• Cloud PMO is engaging with 60+ government organizations that are interested in learning more or procuring from the EaaS BPA

• Range of customer engagements across federal, state, local and tribal government organizations

• Primarily civilian federal government interest • Government Community Cloud is the preferred cloud email deployment model• Growing interest in Records Management (Lot 3)

Smithsonian Astrophysical Observatory (SAO) (RFQ) and US Army (Draft RFQ)

Why use a pre-existing GSA vehicle?

Potential to save 13 months in procurement time for large acquisitionsSAVE TIME

Shorter acquisition times can free up agency resources and money

REDUCECOST

77.9% of vendors awarded on full and open IT contracts for single agencies were already available on ITS GWACS or Schedule 70

REDUCEDUPLICATION

Pre-vetted contracts that reduce procurement lead times and provide access to premier industry partner pool chosen following a stringent selection process

REDUCERISK

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Value Proposition of GSA VehiclesPurchasing cloud services through an existing contract is faster and less costly. In accordance with FAR 8.405-3, a GSA Schedule BPA: Simplifies recurring acquisitions of products and services Provides an opportunity to negotiate further discounts Reduces administrative efforts Obtains best value by leveraging buying power Provides streamlined ordering procedures Allows for quicker turnarounds on orders Incorporates terms and conditions consistent with the

underlying contract

On an average, the agencies completed procurement and made an award against GSA’s IaaS BPA within 2 months after releasing their solicitation.

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GSA Assistance & Resources

The CCS PMO guides customers through the entire cloud procurement process.

The CCS PMO offers customers support materials (Including the Ordering Guide, vendor contact information, Independent Government Cost Estimator (IGCE), and other useful templates).

GSA Assisted Acquisition Services (AAS) can offer more customized acquisition, project management, and financial management services for large and/or complex IT and Professional Services solutions.

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Cloud Services Broker:

The landscape for acquiring cloud services

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Need for a New Cloud Acquisition Model

Government Cloud

Consumer

Government Cloud Consumer

Government Cloud Consumer

Government Cloud Consumer

Cloud Service

Provider

Cloud Service Provider

Cloud Service Provider

Cloud Service Provider

XaaS – Individual Cloud Procurements

“Enterprises are already negotiating multiple contracts with multiple Cloud Service Providers. And multiple contracts mean multiple payments […] multiple data streams and multiple providers to check up on” – Daryl Plummer, Gartner

Large scale Government adoption of cloud slowed by issues such as complexity of integration, acquisition and security.

The current acquisition model of individual cloud procurement is limiting the amount of savings that the Government can achieve by adopting cloud.

Lessons Learned reflect limitations with current Cloud Acquisition Model

Duplication of cloud acquisition across agencies

Long lead times for cloud procurement

Limited knowledge of procuring cloud services

Delays achieving Cloud Security Assessment & Authorization (A&A)

Inconsistent cloud standards

Continuously evolving vendor technology risk of vendor lock-in

Cloud acquisition sprawl - negotiating with multiple cloud providers

Limited aggregation of spending volumes

Challenges include:

What is Cloud Services Broker?

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1 – Managing access to cloud services, identity management, performance reporting, enhances security, etc. 2 – Integration of multiple services into 1+ new services, data integration, secure data3 – Broker has ability to choose services from multiple agencies

Cloud Broker

Cloud Service Provider

Cloud Service Consumer

Cloud Auditor

1 – Service Intermediation 2 – Service Aggregation3 – Service Arbitrage

Cloud Services Broker Examples of Cloud Services Broker

Actors

Term Definition Source

Cloud Broker

A cloud broker is an entity that manages the use, performance and delivery of cloud services and negotiates relationships between cloud providers and cloud consumers

NIST

Cloud Services Broker

A cloud services brokerage is a business model in which a company or other entity adds value to one or more (generally public or hybrid, but possibly private) cloud services on behalf of one or more consumers of those services

Gartner

Sources: NIST & Gartner

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GSA is exploring the CSB Landscape

GSA is currently investigating options for a next generation cloud computing services business model where federal agencies achieve speed and cost savings in procuring a range of cloud services to accelerate government-wide cloud adoption.

“Cloud Brokerage can be an Accelerant to Procuring, Managing, and Provisioning Cloud Services for the Federal Government”

VELOCITY VISIBILITY VALUE-ADDBreaking Down Barriers to Cloud Adoption

Transformational Approach

Adopting the cloud broker model is just one potential option under GSA’s consideration, and GSA is currently not making bid decisions on a Cloud Brokerage contract vehicle.

Early Government Adopters of CSB Model

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Two(2) agencies have already implemented the cloud services broker model:

Department of Energy (DOE), National Nuclear Security Administration (NNSA)

o Adopted the CSB model called YOURcloud

State of Texas Department of Information Resources (DIR)

o Implemented the cloud services broker pilot focused on infrastructure as a service offerings.

Agencies Exploring the CSB Model

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Defense Information Systems Agency (DISA) will act as Enterprise Cloud Services Broker for DoD. DISA released their Cloud Broker RFI in FY12 Q4.

GSA has collaborated with agencies such as HHS, DHS, NASA, DOJ, and DISA for GSA’s CSB Market Research.

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GSA Goals for Next Generation Model

Standardize cloud service offering

Promote interoperability and portability

Move towards pay-per-use

Standards monitoring

Introduce Higher Flexibilityo On-boarding of new

providerso Dynamic services

Drive lower priceso Enhanced competitiono Demand aggregation

Institute consistent processes

Standardized terms/conditionso Service Level

Agreementso Security

Support range of acquisition types from commodity to customized

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Cloud Services Broker Value Proposition

Government Cloud

Consumer

Government Cloud Consumer

Government Cloud Consumer

Government Cloud Consumer

Cloud Service Provider

Cloud Service Provider

Cloud Service Provider

Cloud Service Provider

Cloud Service Broker

Cloud Service Broker

Intermediated Services Through Broker

Maximized federal purchasing power of cloud solutions across agencies

Reduced duplication of cloud procurement Aggregated services reducing acquisition

complexity Increased vendor competition and reduced

pricing Ecosystem of partners – one location to find

customized services Potential for value added services such as

federated Security, SLA management, governance & policy management

Promotes innovation and offers mechanisms to keep up with rapidly changing technology

“A viable CSB provider can make it less expensive, easier, safer and more productive for companies to navigate, integrate, consume and extend cloud services, particularly when they span multiple, diverse cloud services providers.” – Gartner

Potential Value of Cloud Services Broker Business Model

The Cloud Services Broker could potentially solve challenges that are slowing adoption of cloud services, and help accelerate Government savings.

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Update on GSA’s Cloud Brokerage RFI

GSA issued the Cloud Brokerage Request for Information (RFI) on July 17, 2012 and received 81 responses from industry GSA collaborated with several federal agencies such

as HHS, DHS, DISA, NASA that have expressed interest and assisted with developing the RFI

Hosted an Industry Day on Aug 2, 2012 with over 150 attendees

GSA completed assessment of all 81 responses and identified 17 RFI respondents for deep dive sessions.

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Accomplishments (As of February 2013)

Completed Milestones & Activities

JAN 2012

Fiscal Year ‘12 [Q2 (1/1/12) – Q4(10/31/12)]

FY12 Q4 Ends | FY13 Q1 Begins

GSA Kicks Off Cloud BrokerInitiative

FEB 2012Cloud Broker Brainstorming Group Formed; Sessions Begin

APR 2012Cloud Broker Brainstorming Sessions Continue

MAY 2012GSA/Brainstorming group decides

to develop the Cloud Broker RFI

JUL 2012*GSA issuesCloud Broker RFI

AUG 2012GSA hostsCloud Broker Industry Day

FY12 Q2 Begins

SEPT 2012RFI Response Deadline

OCT 2012GSA initiates RFI Response Review

(150 attendees) (GSA received81 responses)

NOV 2012Initial Assessment of RFI ResponsesCompleted

JAN 2013GSA Selects& Invites few RFI

RFI InitialAssessment Summary Report

DEC 2012

[FY13 Q1]

Respondents for Deep DiveCompleted

FY13 Q2 Begins

• FY 12 Q2: GSA kicks off the Project; engages Brainstorming group

• FY 12 Q3: GSA to decides to issue RFI; gathers requirements and develops RFI

• FY 12 Q4: GSA publishes the RFI, engages Industry; collects & compiles RFI responses

• FY 13 Q1: GSA completes initial RFI review & assessment; develops summary report

• FY 13 Q2: GSA selects and invites RFI respondents for deep dive meetings

• FY 13 Q2: In Feb ‘13, GSA completes Round 1 meetings with selected RFI Respondents

*Key Milestones

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CSB Next Steps

In FY 13 Q4, GSA intends to launch the CSB pilot Forthcoming activities include:

o Re-engage with the original brainstorming group to establish the CSB pilot scope, requirements and timeline and/or determine alternate solution(s).

o Identify CB vendor(s) that meet GSA’s pilot scope and requirements.

o Complete the CSB Market Research phase and determine the viability and feasibility of the Cloud Services Broker solution

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Summary of RFI Respondents

Respondent Position by Business Model

Associa

tion

Consulting

Software

Company

Syste

ms Integ

rator

Cloud Provid

er

Reselle

r

Hardware

Provid

er

Cloud Broke

r0

5

10

15

20

25

30

35

40

45

ProConNeutral

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GSA Round 1 Deep Dive Candidates (Slide 1)

Vendor Name Position Size Business Type

Accenture Pro Large Systems Integrator

AT&T Con Large Cloud Provider

Autonomic Resources Con Small Cloud Provider

Blackstone Technology Group Pro Small Consulting

Capgemini Government Solutions Pro Large Systems Integrator

Carahsoft Pro Small Reseller

CGI Pro Large Systems Integrator

ComputeNext Pro Small Cloud Broker

Duncan LLC Pro Small Cloud Broker

GSA invited 17 of the 81 RFI Respondents for Deep Dive sessions

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Vendor Name Position Size Business Type

Google Con Large Cloud Provider

Hitachi Consulting Pro Large Systems Integrator

IBM Con Large Systems Integrator

Infozen Pro Small Cloud Broker

Jamcracker Pro Medium Cloud Broker

NJVC Pro Small Cloud Broker

QinetiQ North America, Inc. Pro Large Systems Integrator

SiloSmashers Pro Small Consulting

GSA Round 1 Deep Dive Candidates (Slide 2)

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Need Additional Information?

Want to learn more about the GSA FAS ITS CloudComputing Services (CCS) PMO??

o Visit www.gsa.gov/cloud to learn more out about the CCS PMO cloud acquisition vehicles and services.

o Contact our team for additional questions –Email us your questions and requests at cloudpmo@gsa.gov and we will be in touch.

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Q&A

Questions from the Audience

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Contact Information

Mr. Stanley Kaczmarczyk

Acting DirectorStrategic Solutions and Security ServicesFederal Acquisition Service (FAS), Integrated Technology Services (ITS)

Email: stan.kaczmarczyk@gsa.govPhone: (703) 306-7475