help set - tandberg data · tandberg data™ dps1000 series™ is a data protection solution that...

Help SetTandberg Data™ DPS1000 Series™Release: 1.3

This document is a PDF version of Help; it is not a user's guide. It is provided for ease of printing only. The content is written and formatted to be used most effectively within Help when using the web interface.

Contents

1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Navigating the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Logging in and out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Contacting Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

3 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Managing initiators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Viewing initiators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Adding initiators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Editing initiator properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Deleting initiators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Enabling or disabling initiator connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Download connection configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Managing virtual tape libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Viewing the virtual tape library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Adding and deleting virtual tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Adding and deleting virtual tapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Adding virtual tapes to the export cart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Adding virtual tapes to the import cart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Editing tape names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Ejecting virtual tapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Moving virtual tapes to the shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Moving virtual tapes from the shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Managing export tapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Viewing a list of export tapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Viewing an export tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Scanning the export tape in the mail slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Unlocking export tapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Deleting export tapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Cleaning the tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Resetting the failure status of physical tapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4 Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Viewing the Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Viewing the Exports report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

5 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23Managing certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Viewing the Certificates table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Creating self-signed certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Editing certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Generating CSRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Importing certificate replies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Importing trusted certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Revoking certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Managing export and import carts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Exporting virtual tapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Contents | v

Canceling exports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Removing virtual tapes from the export cart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Importing virtual tapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Removing virtual tapes from the import cart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Scheduling exports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Creating export jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Editing export jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Deleting export jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Scheduling export jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Editing scheduled export jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Skipping scheduled export jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Canceling scheduled export jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Deleting scheduled export jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Managing users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Creating user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Editing user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Editing your profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Deleting user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Activating session timeouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Resetting passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Working with the Security log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

6 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43Editing system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Enabling the physical library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Enabling CHAP authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Enabling initiator access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Setting logging levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Setting the appliance clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Configuring SMTP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Enabling iSNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Editing network port settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Setting the hostname . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Configuring DNS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Configuring the management port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Configuring the iSCSI ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Backing up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Restoring a configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Editing trace log settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Rebooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Shutting down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

7 Help/Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55About DPS1000 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Updating version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Generating the troubleshooting package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Viewing system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Viewing the Event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Viewing the Application log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Viewing Trace logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

vi | Contents

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Contents | vii

viii | Contents

Getting Started

Tandberg Data™ DPS1000 Series™ is a data protection solution that allows desktop systems and backup servers that are enabled for Internet Small Computer System Interface (iSCSI) to perform backup and recovery operations. DPS1000 Series provides a shared system that can be used as a private virtual tape library by up to 100 individual iSCSI client initiators. Each initiator can have up to eight virtual tape drives. If the DPS1100 is deployed, up to 32 virtual tape drives can be connected to DPS1000 Series simultaneously. If the DPS1200 is deployed, up to 64 virtual tape drives can be connected simultaneously.

Using the DPS1000 Series web interface, you can perform tasks such as the following:• View the general status of DPS1000 Series (See Home.)• Manage initiators, virtual tape libraries, virtual tapes, and export tapes (See

Administration.)• View reports that provide information about DPS1000 Series and its status (See Reports.)• Manage certificates, manage the export cart, manage the import cart, manage scheduled

exports, manage users, or view the security audit log. (See Security.)• Modify all system settings, including SMTP (email), clock, and iSNS settings. You can

also configure event notifications, back up the DPS1000 Series configuration, restore a configuration, reboot, or shut down the appliance. (See Configuration.)

• View registration, documentation, and support information, access the online help, update the DPS1000 Series software, generate a troubleshooting package for Support, or review the log files. (See Help/Support.)

For an overview of DPS1000 Series, see the DPS1000 Series Technical Overview. To access this guide, select About DPS1000 Series on the Help/Support menu and then click the link in the Product Documentation area.

Related TopicsNavigating the web interfaceLogging in and outContacting Support

Navigating the web interface

The DPS1000 Series web interface enables you to manage iSCSI client initiators and export data to physical tapes. It also provides easy access to reports, enables you to view and configure system settings, and enables you to view important trace, assert, and event log information.

1

The web interface is divided into the following areas:

1. Menu bar

2. Work area

The menu bar enables you to choose the tasks that you want to perform in DPS1000 Series. In addition to the menus, the following buttons are available:

• — Located on the left side of the menu bar, this button enables you to display tips for each page of the web interface.

• — Located on the right side of the menu bar, this button enables you to display notifications below the button when they are generated. Notifications include if a reboot is required and the number of errors or critical system messages that appear at the top of the Home page.

The work area changes as you select options from the menu bar.

The following sections describe how to use the web interface more efficiently to view initiator and tape data.

Sorting

You can sort the columns in a table if is displayed as you move the cursor over the column heading. For example, you may want to sort the Manage VTLs page to list the initiators that are connected.

To sort a table, click the heading of the column to sort the table by that property. An arrow is displayed in the column heading and points in the direction of the sort.

The first time you click a column heading, the rows are sorted as follows:• Numbers or strings: From 0-n or a-Z (low to high)• Errors codes: From high to low (n-0) • Dates: From newest to oldest

If you click a column heading again, it is sorted in the opposite order.

Paging

When multiple pages of data are available, the web interface provides page links and a drop-down list of pages. Use these to page through the data. You can also click the right-arrow button (>>) to move forward through the pages. Click the left-arrow button (<<) to move back. Or, select a page to display from the drop-down list.

1

2

2 | Getting Started

Logging in and out

To log in to DPS1000 Series

1. Above the menu bar, click Log In to System, where System is the name or IP address of the DPS1000 Series system.

2. On the User Login page, enter your username and password.

3. Click Log In.

To log out of DPS1000 Series

Above the menu bar, click Logout. When you log out of DPS1000 Series, the web interface displays the User Login page.

Related TopicsNavigating the web interface

Contacting Support

For service and support assistance, contact your authorized service and support representative directly. For technical assistance from Tandberg Data, visit the website at http://www.tandbergdata.com/.

Related TopicsGetting Started

Getting Started | 3

http://www.tandbergdata.com/

4 | Getting Started

Home

The Home page provides general status information about DPS1000 Series.

Requires the Appliance Administrator or Storage Administrator role

To view the Home page

Log in to the web interface, or click Home on the menu.

The following information is displayed: • System messages, which provide information about the health of DPS1000 Series. Some

system messages indicate that an action should be taken. Red (critical) messages are displayed for an hour. Yellow (warning) messages are displayed for 30 minutes. Blue (info) messages are displayed for two minutes.

• Appliance information:• Product Name — The name of the product• Product Version —The version of software installed on the appliance• Vendor Name — The name of the vendor that supports the appliance• Serial Number — The ID number for the appliance

• Settings:• Physical Tape Library Enabled — Whether the physical tape device is enabled• CHAP Authentication Required — Whether Challenge-Handshake Authentication

Protocol (CHAP) is used to authenticate initiators• Allow Initiator Connections — Whether initiators can connect to DPS1000 Series• iSNS Client Enabled — Whether the Internet Storage Name Service (iSNS) client is

enabled• System status:

• Memory Utilization — The percentage of memory currently used• Disk Utilization — The percentage of space on the appliance used by virtual tapes

Note If an email address is specified for the str_admin account and an SMTP server is configured, DPS1000 Series will send an alert when disk utilization reaches 90%. However, it is recommended that you ensure that DPS1000 Series remains below 90% capacity.

• Internal RAID Status — The status of each drive in the internal RAID array

Hold your pointer over each block to view the status of each drive, as shown with the following colors:

5

• Green — The drive is OK.• Yellow — The drive status is being evaluated.• Red — The drive is down. See the Troubleshooting section of the DPS1000 Series

Installation Guide for more information.• Tape Drive — Whether the physical tape drive is online• Media Changer — Whether the physical media changer is online• Data Balancing — Whether DPS1000 Series is balancing data to evenly distribute

free space across its internal array and DPS Expansion Module arrays

DPS1000 Series balances data only when necessary and typically when there is no other activity on DPS1000 Series.

• Ethernet port configuration (for each Ethernet port):• Port — The port name• Use DHCP — Whether Dynamic Host Configuration Protocol (DHCP) generated the

IP address• Allow Jumbo Frames — Whether jumbo frames are used• Speed — The speed (in megabits) at which data can travel through this port• IP Address — The IP address of this port• Netmask — The netmask that corresponds to the port IP address• Gateway — The IP address of the network gateway of the appliance• MAC Address — The unique Media Access Control (MAC) address of the port

Related TopicsGetting StartedAdministration

6 | Home

Administration

DPS1000 Series enables initiators to back up data to virtual tapes that can then be exported to physical tapes if necessary. The backup process to DPS1000 Series is as follows:

1. An iSCSI client initiator backs up data to its tape library (DPS1000 Series) using a backup utility. DPS1000 Series uses access controls to prevent sharing issues between initiators.

2. DPS1000 Series creates a virtual tape library for the initiator, if one does not already exist. DPS1000 Series compresses the backup data and saves it on virtual tapes on the DPS1000 Series appliance. If the DPS Expansion Module array is connected to the appliance, DPS1000 Series stores virtual tapes on it as well.

Initiators use a backup application to retrieve data stored on DPS1000 Series.

If a physical tape device is installed and enabled, you can export data to physical tape for disaster recovery or to free space on the disks. (See Exporting virtual tapes.) In addition, you can schedule exports to run regularly. (See Scheduling export jobs.)

Related TopicsManaging initiatorsManaging virtual tape librariesManaging export tapesResetting the failure status of physical tapes

Managing initiators

Initiators are desktop systems, laptops, workstations, and backup servers that are enabled for iSCSI. They each use DPS1000 Series as a private tape library. DPS1000 Series then creates a virtual tape library for each initiator. (See Managing virtual tape libraries.) Each tape library supports up to eight virtual tape drives. If the DPS1100 is deployed, up to 32 virtual tape drives can be connected to DPS1000 Series simultaneously. If the DPS1200 is deployed, up to 64 virtual tape drives can be connected simultaneously. (All virtual tape drives assigned to a connected virtual tape library count towards the limit, whether or not the individual drives are connected.)

An initiator must be configured before it can back up data to DPS1000 Series. For more information, refer to the initiator chapters of the DPS1000 Series Installation Guide. To access this guide, select About DPS1000 Series on the Help/Support menu and then click the link in the Product Documentation area.

Related TopicsViewing initiatorsAdding initiators

7

Editing initiator propertiesDeleting initiatorsManaging virtual tape librariesEnabling or disabling initiator connectionsDownload connection configuration file

Viewing initiators

Requires the Storage Administrator role

To view the list of initiators

On the Administration menu, select Manage VTLs.

The Manage VTLs page contains the following information:• Alias — A name for the initiator• iSCSI Name — The iSCSI Qualified Name in the following format: iqn.yyyy-

mm.domain_name:computer_name. For example: iqn.2007-08.com.mycompany:mycomputer

• Status — Whether the initiator is currently connected, disconnected, or disabled (and, therefore, unable to connect)

Related TopicsManaging initiators

Adding initiators


For information about how to add an initiator, including how to configure DPS1000 Series to use Challenge-Handshake Authentication Protocol (CHAP) for authentication, see the “Configuring Windows Initiators” or “Configuring Linux Initiators” section of the DPS1000 Series Installation Guide. To access this guide, select About DPS1000 Series on the Help/Support menu and then click the link in the Product Documentation area.

Related TopicsManaging initiatorsEnabling CHAP authentication

Editing initiator properties

This topic only describes a portion of the steps required to configure initiators to work with DPS1000 Series. For a complete explanation including how to configure DPS1000 Series to use Challenge-Handshake Authentication Protocol (CHAP) for authentication, see the “Configuring Windows Initiators” or “Configuring Linux Initiators” section of the DPS1000 Series Installation Guide. To access this guide, select About DPS1000 Series on the Help/Support menu and then click the link in the Product Documentation area.


8 | Administration

To edit initiator properties

1. On the Administration menu, select Manage VTLs.

2. In the Initiators table, click next to the initiator.

3. In the confirmation area, click Yes.

4. In the Edit Initiator area, modify the following information about the initiator, as needed:• Alias — A name for the initiator.• iSCSI Name — The iSCSI Qualified Name in the following format: iqn.yyyy-

mm.domain_name:computer_name. For example: iqn.2007-08.com.mycompany:mycomputer.

Before you modify the iSCSI name, disconnect the initiator from DPS1000 Series. Modify the iSCSI name on the initiator and in DPS1000 Series and then reconnect the initiator to DPS1000 Series.

• To allow this initiator to back up and retrieve data on DPS1000 Series, select Allow initiator to connect. Otherwise, clear this option.

Note The Allow Initiator Connections option on the Edit System Settings page must be selected before any initiators can access DPS1000 Series. (See Enabling initiator access.) If this global option is not selected, the initiator cannot access DPS1000 Series even if its individual Allow Connections option is selected.

5. In addition, if you are authenticating with one-way or mutual authentication, provide the following information:• Initiator CHAP Name — The name required to authenticate the initiator for CHAP.

For Microsoft iSCSI Initiator, this name must be 1-255 characters in length and is the same as the iSCSI Name by default.

• Target CHAP Secret — A password required to authenticate the target (DPS1000 Series) for CHAP. For Microsoft iSCSI Initiator, this password must be 12-16 characters in length.

6. If you are authenticating with mutual CHAP, click Mutual Authentication and provide the following additional information:• Target CHAP Name — The name required to authenticate the target (DPS1000

Series) for CHAP. Only required by some iSCSI initiators for mutual authentication. For Microsoft iSCSI Initiator, this name must be 1-18 characters in length.

• Initiator CHAP Secret — A password required to authenticate the initiator for CHAP. It is required for mutual authentication only. For Microsoft iSCSI Initiator, this password must be 12-16 characters in length.

Note If you change authentication information, see the “Configuring Windows Initiators” or “Configuring Linux Initiators” chapter of the DPS1000 Series Installation Guide for instructions on configuration. To access this guide, select About DPS1000 Series on the Help/Support menu and then click the link in the Product Documentation area.

7. Click Save.

Administration | 9

Related TopicsManaging initiatorsEnabling CHAP authentication

Deleting initiators

Deleting an initiator also deletes its virtual tape library and virtual tapes, including the virtual tapes in the import and export carts.


To delete an initiator



3. In the confirmation dialog box, click OK.

DPS1000 Series disconnects the initiator and deletes the virtual tape library, virtual tapes, and the initiator entry on the Manage VTLs page.

Note If the initiator was backing up or retrieving data or if it is set to reconnect when it is disconnected, it may display again on the Manage VTLs page.


Enabling or disabling initiator connections


To allow an initiator to connect to DPS1000 Series



To prevent an initiator from connecting to DPS1000 Series





Download connection configuration file

You can download the configuration of an initiator that can then be used to configure the iSCSI client using the connection wizard. This file contains iSCSI parameters. When using the connection wizard, users can select this file.

10 | Administration

Note The configuration file contains the CHAP password. Be sure to secure this file when sending it to the end user. For example, you can use secure email, secure file transfer, directory permissions, or encryption to secure the file.


To download a configuration file



3. Save the file.

Related TopicsManaging initiatorsAdding initiators

Managing virtual tape libraries

A virtual tape library is available for each initiator that is connected to DPS1000 Series. Each virtual tape library emulates a Tandberg StorageLibrary T40 physical tape library.

Each virtual tape library includes the following:• A mail slot• Up to eight drives• 96 slots for virtual tapes, including five slots loaded with virtual tapes by default• A shelf that contains virtual tapes not currently in use

If a physical tape device is installed and enabled, an export cart and import cart are also available. The export cart shows the virtual tapes that are scheduled to be exported, and the import cart shows the virtual tapes that are scheduled to be imported.

Related TopicsViewing the virtual tape libraryAdding and deleting virtual tape drivesExporting virtual tapesImporting virtual tapesAdding and deleting virtual tapesAdding virtual tapes to the export cartAdding virtual tapes to the import cartEditing tape namesEditing tape namesMoving virtual tapes to the shelfMoving virtual tapes from the shelfManaging initiators

Viewing the virtual tape library


Administration | 11

To view the virtual tape library for an initiator


2. In the Initiators table, click next to the initiator associated with the virtual tape library.

DPS1000 Series displays the Manage Virtual Tape Library page.

The Manage Virtual Tape Library page contains the following information:• Virtual Tape Library — A link to the initiator associated with this virtual tape library,

the number of slots, the number of mail slots, and the number of drives. Also, a button is provided for adding or deleting a virtual tape drive.

• Carts — For exports, the number of virtual tapes selected for export, a progress bar that shows the amount of space taken and available for export, and a Start Export button that starts the export. Note that this information is not displayed if a physical tape device is not enabled.

For imports, the number of virtual tapes selected for import, a progress bar that shows the import status, and a Start Import button that starts the import. Note that this information is not displayed if a physical tape device is not connected or is disabled.

• Tapes in Library — A list of the virtual tapes in the virtual tape library’s slots, including the following information:• Barcode — The bar code of the virtual tape• Element — The slot or element in which the virtual tape resides• Last Access — The amount of time that has passed since the virtual tape was last

accessed• Location — Whether the virtual tape is stored on the internal array or on an DPS

Expansion Module array

Note DPS1000 Series evenly distributes virtual tapes across its internal array and DPS Expansion Module arrays. Because the internal array has less total storage space than the DPS Expansion Module array, it has less free space by default. DPS1000 Series will not store data on the internal array until the DPS Expansion Module arrays have less free space than the internal array.

• Usage — The amount of space used (in gigabytes) and the percentage of space used on the virtual tape

• Actions — Depending on the state of the virtual tape, you may be able to perform one or more of the following actions: delete, edit “friendly” name, export, import, eject, or move to shelf

Note The export action is available for erased tapes, even though the tapes contain no backup data.

• Tapes on Shelf — A list of the virtual tapes on the shelf, including the following information:• Barcode — The bar code of the virtual tape• Last User — The initiator that last accessed the virtual tape• Last Access — The amount of time that has passed since the virtual tape was last

accessed

12 | Administration

• Location — Whether the virtual tape is stored on the internal array or DPS Expansion Module array

• Usage — The amount of space used (in gigabytes) and the percentage of space used on the virtual tape

• Actions — You can move a virtual tape from the shelf to a slot

Related TopicsManaging virtual tape libraries

Adding and deleting virtual tape drives


To add a virtual drive to the virtual tape library



3. In the Virtual Tape Library area, click .


In the iSCSI initiator, log on to the additional drive. You may need to refresh the list of targets in order to display the drive. For complete instructions, see the “Configuring Windows Initiators” and “Configuring Linux Initiators” sections of the DPS1000 Series Installation Guide. To access this guide, select About DPS1000 Series on the Help/Support menu and then click the link in the Product Documentation area.

Also, it is recommended that you verify that the backup management application recognizes the additional drive. If it does not, consult the backup management application’s documentation or your backup management application administrator.

To remove a virtual drive from the virtual tape library



3. In the Virtual Tape Library area, click .


It is recommended that you verify that the backup management application no longer recognizes the drive. If necessary, consult the backup management application’s documentation or your backup management application administrator.


Administration | 13

Adding and deleting virtual tapes


To add a virtual tape to the virtual tape library



3. From the Add Tapes to Library drop-down list in the Tapes in Library area, select the number of tapes to add and click Add.

It is recommended that you perform a full inventory from your backup application.

To delete a virtual tape from the virtual tape library



3. In the Tapes in Library or Tapes on Shelf table, click next to the virtual tape.


It is recommended that you perform a full inventory from your backup application.


Adding virtual tapes to the export cart

When you add a virtual tape to the export cart, the tape size may be larger than the size displayed on the Manage Virtual Tape Library page. This is because the virtual tape file is slightly larger than the data stored on the tape.


To add a virtual tape to the export cart



3. In the Tapes in Library or Tapes on Shelf table, click next to the virtual tape.

Related TopicsExporting virtual tapesImporting virtual tapes

14 | Administration

Adding virtual tapes to the import cart

You can add a virtual tape to the import cart from the Manage Virtual Tape Library page or the Manage Export Tapes page. You can add multiple virtual tapes to the import cart, but they must be saved on the same physical tape.

Note For each tape, 27MB is used for DPS1000 Series metadata.


To add a virtual tape to the import cart from the Manage Virtual Tape Library page



3. In the Tapes in Library or Tapes on Shelf table, click if the virtual tape was saved to a

single physical tape. Or, click next to the virtual tape if it was saved to more than one physical tape. To choose a physical tape, perform the following steps:a. On the Choose Export Tape page, click the bar code of the physical tape from which

you want to import the virtual tape.b. On the Manage Export Tape Contents page, you can add other virtual tapes on the

physical tape to the import cart.

To add a virtual tape to the import cart from the Manage Export Tapes page

1. On the Administration menu, select Manage Export Tapes.

2. On the Manage Export Tapes page, click the bar code of the physical tape that contains the virtual tape you want to import.

3. Click next to the virtual tapes that you want to import.

Related TopicsManaging virtual tape librariesImporting virtual tapes

Editing tape names

You can specify a name for a tape, which will be displayed in addition to the bar code on the Manage Virtual Tape Libraries page. This name is for display purposes only.


To edit the name of a tape



Administration | 15

3. Click next to the tape you want to edit.

4. In the dialog box, type a name for the tape in the Name field.

5. Click Save.


Ejecting virtual tapes


To eject a virtual tape


2. Ensure that a backup is not currently in progress.

Note Due to issues with some backup utilities, a tape may become unusable if a backup is in progress when you eject a tape. This would make it impossible to retrieve data saved on the tape. If this occurs, delete the virtual tape.


4. Click next to the tape you want to eject.


Moving virtual tapes to the shelf

You may want to move a virtual tape to the shelf for the following reasons:• If the slots in the virtual tape library are full and you need to free space• If you are not actively using the virtual tape• If you want to make the tape contents available to a different virtual tape library• If you want to protect a tape from being used by a backup management application


To move a virtual tape to the shelf



3. In the Tapes in Library table, click next to the virtual tape.

DPS1000 Series displays a message suggesting that you perform an inventory because you are rearranging virtual tapes in the library.

16 | Administration

4. In the message box, click OK.

It is recommended that you perform a full inventory using the backup management application. If necessary, consult the backup management application’s documentation or your backup management application administrator.


Moving virtual tapes from the shelf

You must move a virtual tape from the shelf to a slot before you can read data from it or write data to it.


To move a virtual tape from the shelf



3. In the Tapes on Shelf table, click next to the virtual tape.

DPS1000 Series displays a message suggesting that you perform an inventory because you are rearranging virtual tapes in the library.

4. In the message box, click OK.

It is recommended that you perform a full inventory using the backup management application. If necessary, consult the backup management application’s documentation or your backup management application administrator.


Managing export tapes

If a physical tape device was installed and enabled, you can export virtual tapes from DPS1000 Series. (See Managing virtual tape libraries.) When you view physical tapes (referred to as “export tapes”) on the Manage Export Tapes page, you can see the tapes that are in use, the tape that is in the drive, and the tape that is in the mail slot.

DPS1000 Series determines the tape type from the tape label. Then, after the physical tape is mounted but before data is written, DPS1000 Series determines the tape capacity as reported by the tape drive.

DPS1000 Series notifies you of any actions you need to take with a physical tape device, such as if a tape fails. For information about working with a physical tape device, such as to add tapes, see the DPS1000 Series Installation Guide.

Related TopicsViewing a list of export tapes

Administration | 17

Viewing an export tapeScanning the export tape in the mail slotUnlocking export tapesDeleting export tapesAdding virtual tapes to the import cartCleaning the tape drive

Viewing a list of export tapes


To view the list of export tapes

On the Administration menu, select Manage Export Tapes.

The Manage Export Tapes page contains the following information for tapes to which data has been exported:• Library Properties

• Drive — The bar code of the tape in the drive• Mail Slot — The bar code of the tape in the mail slot• Tapes — The number of physical tapes

• Scan Mail Slot — Enables you to scan tape in the mail slot to determine its contents• Export Tapes

A list of all physical tapes ever used in DPS1000 Series, whether they are currently present, including the following:• Export Tape Barcode — The bar code of the physical tape• Tape Usage — The percentage of space used on the physical tape• Locked — Whether DPS1000 Series is prevented from writing to the physical tape• In Library — Indicates if the physical tape is in the library

Related TopicsManaging export and import carts

Viewing an export tape


To view an export tape


2. On the Manage Export Tapes page, click a tape bar code.

The Manage Export Tape Content page contains the following information about the physical tapes to which virtual tapes have been saved:• Properties — General information about the physical tape

• The bar code of the physical tape

Click this link to return to the Manage Export Tapes page.• The amount of space (in gigabytes) and the percentage of space used on the physical

tape

18 | Administration

• Import Cart — The number of virtual tapes selected for import, a progress bar that shows the import status, and a Start Import button that starts the import

• Contents — A list of all virtual tapes on the physical tape• Virtual Tape Barcode — The bar code of the virtual tape• Initiator — The initiator from which this information was written• Size (GB) — The size of the virtual tape (note that 27MB is used for DPS1000 Series

metadata)• In Cart? — Whether the tape was selected for import and added to the import cart.

To add a virtual tape to the import cart

In the list of tapes on the Manage Export Tape Content page, click next to the virtual tape.

To remove a virtual tape from the import cart

In the list of tapes on the Manage Export Tape Content page, click next to the virtual tape.


Scanning the export tape in the mail slot

If the mail slot contains a tape that is not associated with this DPS1000 Series or if the tape has changed since it was imported, you must scan it to determine its contents.


To scan the export tape in the mail slot

1. On the Security menu, select Manage Export Tapes.

2. In the Scan Mail Slot area, click Scan.

DPS1000 Series adds the tape to the Export Tapes table. You can now import virtual tapes from this physical tape.

Related TopicsManaging export and import cartsExporting virtual tapesImporting virtual tapes

Unlocking export tapes

DPS1000 Series locks physical tapes after an export or after a scan, offering write protection for virtual tapes to be imported. You can reset this lock to overwrite the data on the tape.


To unlock an export tape


2. In the Export Tapes table, click .

Administration | 19


Deleting export tapes


To delete an export tape


2. In the Export Tapes table, click .

3. Click OK to confirm that you want to delete the tape.


Cleaning the tape drive

The tape drive contains an automatic cleaning mechanism that allows it to clean itself as necessary. Occasionally, the tape drive may require cleaning with a cleaning tape. If you keep a cleaning tape in the magazine, DPS1000 Series will automatically clean the drive as necessary. If a cleaning tape is not available in a physical tape device, DPS1000 Series will prompt you to insert a cleaning tape in the mail slot as necessary.


Resetting the failure status of physical tapes

DPS1000 Series lists tapes on the Manage Tape Failures page when it has problems writing to them. It includes the tape bar code and the slot in which the tape resides. If you know that a tape displayed on this page is not bad, you can clear its failure status so that DPS1000 Series can use it again.


To reset the failure status of a physical tape

1. On the Administration menu, select Manage Tape Failures.

2. In the list of tapes, click next to the physical tape you want to clear.

DPS1000 Series clears the failure status of the tape. After you refresh the page, the tape will no longer display in the list.

20 | Administration

Reports

Reports enable you to view disk usage statistics and tape export history

Related TopicsViewing the DashboardViewing the Exports report

Viewing the Dashboard


To view the Dashboard

On the Reports menu, select View Dashboard.

The Disk Usage for Initiators pie chart shows the percentage of disk space used by each initiator (relative to other initiators). Up to five slices representing individual initiators are included in the pie chart. If you have more than five initiators, a sixth slice is added that represents the sum of the sizes of the remainder of the initiators (excluding the five represented by slices).

The Storage Usage pie chart shows the percentage and number of used and free gigabytes on disk, including DPS1000 Series internal storage and all DPS Expansion Module storage connected to DPS1000 Series.

Note If an email address is specified for the str_admin account and an SMTP server is configured, DPS1000 Series will send an alert when disk utilization reaches 90%. However, it is recommended that you ensure that DPS1000 Series remains below 90% capacity.

Related TopicsViewing the Exports report

Viewing the Exports report

The Exports report lists the export history.


To view the Exports report

On the Reports menu, select View Exports Report.

21

To sort the contents of the report, click an option from the View by field.

The Exports report contains the following information:• Export Date — The date of the export• Export Tape — The physical tape on which virtual tapes were saved• Virtual Tapes — The virtual tapes that were exported• Initiator — The initiator associated with each virtual tape

To save the Exports report

Click Download and save the file.

Related TopicsViewing the DashboardManaging export tapes

22 | Reports

Security

This menu provides access to all features related to security.

Related TopicsManaging certificatesManaging export and import cartsScheduling exportsManaging usersWorking with the Security log

Managing certificates

DPS1000 Series uses X.509 certificates Secure Sockets Layer (SSL) communication between the user’s browser and the DPS1000 Series web server. When DPS1000 Series initially starts up, it automatically generates a self-signed certificate. If you decide not to use a certificate approved by a Certificate Authority, no further action is required.

Note If you use a self-signed certificate for SSL, your browser may display a certificate warning when you access DPS1000 Series. To prevent this warning, use a certificate signed by a Certificate Authority.

Securing your data with a certificate approved through a Certificate Authority involves the following steps:

1. Creating self-signed certificates

2. Generating CSRs (Certificate Signing Requests)

3. Importing certificate replies

Before you begin this process, familiarize yourself with the Certificate Authority that will sign your certificate and its processes for signing certificates.

Related TopicsViewing the Certificates tableCreating self-signed certificatesEditing certificatesGenerating CSRsImporting certificate repliesImporting trusted certificatesRevoking certificates

23

Viewing the Certificates table


To view certificates

On the Security menu, select Manage Certificates.

The following information is available in the table on the Manage Certificates page:• Alias — The name of the certificate within DPS1000 Series• Common Name — The name for which the certificate is issued• Status — The current state of the certificate, such as Self Signed, CSR Issued, or Revoked• In Use — Whether the certificate is currently used• Issued — The date and time when the certificate was issued• Expires — The date and time when the certificate expires• Days — The number of days until the certificate expires• Actions — The actions available for this certificate, such as Edit, Generate CSR, or Import

CA Reply

Note Some actions are unavailable for certificates that are currently in use.

Related TopicsSecurity

Creating self-signed certificates


To create a certificate

1. On the Security menu, select Manage Certificates.

2. Click Create below the certificates table.

3. In the Add Certificate area, provide the following information for the new certificate:• Alias — The name for the certificate within DPS1000 Series.• Common Name (CN) — The name for which the certificate is issued. For example, to

secure the www.domain.com site, use www.domain.com as the common name.• Organizational Unit (OU) — The name of the department or group that will use the

certificate.• Organization (O) — The name of the company that that will use the certificate. • Country (C) — The two-letter code for the country where the organization is located.

For example, US is the code for United States.• State or Province (ST) — The state where the organization is located.• Locality (L) — The city where the organization is located.

Check with your Certificate Authority to ensure that your certificate information matches their requirements.

24 | Security

4. To use this certificate to enable Secure Sockets Layer (SSL) communication between the user’s browser and the DPS1000 Series web server, select SSL.

5. Click Save.

DPS1000 Series creates a self-signed certificate with the information you provided. If you want this certificate to be signed by a Certificate Authority, you must now generate a certificate signing request (CSR). (See Generating CSRs.)


Editing certificates


To change how a certificate is used


2. In the Certificates table, click next to the certificate you want to edit.

3. In the Select Usages area, select whether to use this certificate for SSL.

4. Click Save.

Generating CSRs

After you create a self-signed certificate, you can create a certificate signing request (CSR) to submit to a Certificate Authority. Before you begin, familiarize yourself with the steps associated with your Certificate Authority. In particular, determine whether you must submit the CSR through email, through a website, or using some other method.


To generate a CSR


2. In the Certificates table, click next to the certificate for which you want to generate a CSR.

3. In the Generate CSR area, copy the text in the text box and click Close.

4. Submit the CSR text to your Certificate Authority using the method defined by your Certificate Authority.

After you submit the CSR and receive a reply, you can import it. (See Importing certificate replies.)


Security | 25

Importing certificate replies

After you send a certificate signing request (CSR) to a Certificate Authority (CA), you will receive a reply that must be imported into DPS1000 Series. Before you begin, familiarize yourself with the processes associated with your Certificate Authority.


To import a reply from a CA


2. In the Certificates table, click next to the certificate for which you are importing a reply.

3. Copy the reply text from its source and paste it in the Import Certificate Reply area.

4. Click Save.

If your Certificate Authority is a trusted root Certificate Authority, this process is complete. You can begin using the certificate. If DPS1000 Series does not recognize the Certificate Authority that signed the reply, you must import a trusted certificate from the Certificate Authority. (See Importing trusted certificates.)


Importing trusted certificates

You can import a trusted certificate from a Certificate Authority to establish its chain of trust. Before you begin, familiarize yourself with the processes associated with your Certificate Authority.


To import a trusted certificate


2. Click Import Trusted.

3. In the Alias field, type a name for the trusted certificate.

4. Copy the certificate text from its source and paste it in the Import Trusted Certificate area.

5. Click Save.

After you import a trusted certificate, it is available in the table of certificates. It can be deleted but not edited.


Revoking certificates

You can revoke a certificate to prevent DPS1000 Series from using it.

26 | Security


To revoke a certificate


2. In the Certificates table, click next to the certificate you want to revoke.

3. On the confirmation dialog box, click OK.


Managing export and import carts

If a physical tape device is installed and enabled, you can export virtual tapes to physical tapes. This enables you to back up the data for disaster recovery purposes or to free space. You must import virtual tapes from physical tape into the virtual tape library in order to work with them. You can schedule exports to run regularly using export jobs. (See Scheduling exports.)

The Manage Export/Import Carts page, which is available from the Security menu, lists the contents of the export and import carts, along with progress bars to show the status of the current export or import.

The export progress bar shows the following:• The total length of the bar represents the total amount of space on a physical tape.• The blue bar fills up the gray area as the export progresses.

Note When the amount of data being exported is small, it may be difficult to distinguish between the amount of data to be exported and the progress. Also, if the data in the export job cannot fit on a single physical tape, the progress bar resets after each physical tape is filled.

The import progress bar shows the following:• A light gray bar represents the total amount of data to be imported. • The blue bars fills up the gray area as the import progresses.

The amount of data to be read is the total amount of data on the entire physical tape. It is possible that the entire tape must be read if multiple virtual tapes are stored on it but not all are being imported.

Related TopicsAdding virtual tapes to the export cartExporting virtual tapesCanceling exportsRemoving virtual tapes from the export cartAdding virtual tapes to the import cartImporting virtual tapesRemoving virtual tapes from the import cart

Security | 27

Exporting virtual tapes

During an export, DPS1000 Series writes virtual tapes to the beginning of a physical tape, regardless of whether there is data already on the physical tape.


To export a virtual tape

1. Verify that the physical tape device is enabled. (See Enabling the physical library.)

2. Add virtual tapes to the export cart. (See Adding virtual tapes to the export cart.)

3. Start the export from one of the following pages:

The Manage Export/Import Carts page:a. On the Security menu, select Manage Export/Import Carts.b. Click Start Export.

The Manage Virtual Tape Library page:a. On the Administration menu, select Manage VTLs.

b. In the Initiators table, click next to the initiator associated with the virtual tape library.

c. Click Start Export.

4. DPS1000 Series displays a message about the number of tapes required for this export.

If you have enough tapes in a physical tape device, click OK.

If you do not have enough tapes in a physical tape device, add tapes. Then, on the dialog box that instructs you to insert a tape, click OK.

Because it takes DPS1000 Series several minutes to prepare the virtual tapes for export, DPS1000 Series does not immediately move tapes in the physical tape library. In addition to this preparation time, it may take several minutes to load and unload the physical tape.

It may take several hours to export a full tape when the initiator is not reading from or writing to the virtual tape library.

DPS1000 Series displays a confirmation message when the export is complete.

The Exports report lists information about the exports performed from this DPS1000 Series. (See Viewing the Exports report.)


Canceling exports

You can cancel an export that is in progress.


28 | Security

To cancel an export

1. On the Security menu, select Manage Export/Import Carts. Or, on the Administration

menu, select Manage VTLs and then click next to the initiator associated with the virtual tape library.

2. Click Cancel Export.


Removing virtual tapes from the export cart


To remove a virtual tape from the export cart

1. On the Security menu, select Manage Export/Import Carts.

2. In the Export Cart table, click next to the virtual tape.



Importing virtual tapes

Note Importing to an existing virtual tape will overwrite the data on the virtual tape.


To import data from a physical tape

1. Verify that a physical tape device is enabled. (See Enabling the physical library.)

2. Add virtual tapes to the import cart. (See Adding virtual tapes to the import cart.)

3. Insert the physical tape in the mail slot.

Note Be sure to insert the correct physical tape in the mail slot. When the import runs, DPS1000 Series simply searches for the virtual tape(s) on the physical tape; it does not verify that the correct physical tape is loaded in the mail slot.

Also, if you are using a StorageLibrary T8 as the physical tape device, DPS1000 Series uses the last unreserved slot as the mail slot. (The T8 does not support designating a mail slot.) For example, if slot 8 is reserved for cleaning tapes, DPS1000 Series uses slot 7 as the mail slot.

4. Start the import from one of the following pages:

Security | 29

The Manage Export/Import Carts page:a. On the Security menu, select Manage Export/Import Carts.b. Click Start Import. DPS1000 Series displays a warning dialog box that instructs you

to insert the physical tape in the mail slot.c. Click OK.

The Manage Export Tapes page:a. On the Administration menu, select Manage Export Tapes.b. On the Manage Export Tapes page, click a tape bar code.c. Click Start Import. DPS1000 Series displays a warning dialog box that instructs you

to insert the physical tape in the mail slot.d. Click OK.

The Manage Virtual Tape Library page:a. On the Administration menu, select Manage VTLs.

b. In the Initiators table, click next to the initiator associated with the virtual tape library.

c. Click Start Import. DPS1000 Series displays a warning dialog box that instructs you to insert the physical tape in the mail slot.

d. Click OK.

The import process may take several minutes to start and complete. If the virtual tape was present in the virtual tape library before the import, DPS1000 Series places the imported virtual tape in the virtual tape library. If the virtual tape was not present in the virtual tape library or if the virtual tape library is not available, DPS1000 Series places the virtual tape on the shelf.

Related TopicsManaging virtual tape librariesExporting virtual tapes

Removing virtual tapes from the import cart


To remove a virtual tape from the import cart on the Manage Export/Import Carts page

1. On the Security menu, select Manage Export/Import Carts.

2. In the Import Cart table, click next to the virtual tape.

To remove a virtual tape from the import cart on the Manage Export Tape Content page


2. On the Manage Export Tapes page, click the bar code for the physical tape that contains the virtual tape you want to remove from the import cart.

3. Click next to the virtual tape.

30 | Security


Scheduling exports

Scheduled exports enable you to regularly export virtual tapes from all virtual tape libraries or a particular virtual tape library. You chose whether to perform a full export of all virtual tapes or a partial export that includes virtual tapes with the archive bit set. The archive bit marks files that are new or have been modified. You also choose whether DPS1000 Series will keep or clear the archive bit after the export.

Note Exporting from the export cart does not clear the archive bit. (See Exporting virtual tapes.)

The following types of scheduled export are available:

Full Export(clears archive bit)

Full Export (does not clear archive bit) Differential Incremental

What is exported?

All virtual tapes

All virtual tapes

All virtual tapes new or changed since last export that cleared archive bit

All virtual tapes new or changed since last export that cleared archive bit

Is archive bit cleared?

Cleared Not cleared Not cleared Cleared

How quick is export?

Slowest Slowest Varies based on number of changes since last export that cleared archive bit

Fastest

How many physical tapes required?

Many Many Varies based on number of changes since last export that cleared archive bit

Fewest

Security | 31

By default, one of each export job type is available for all libraries.

Related TopicsCreating export jobsScheduling export jobsEditing export jobsDeleting export jobs

Creating export jobs


To create an export job

1. On the Security menu, select Manage Scheduled Exports.

2. On the Manage Scheduled Exports page, click Add Export Job.

3. In the Create Export Job area, select a job type. (See the Scheduling exports table for information about each job type.)

4. Select an initiator.

5. Click Save.

To run an export job, you must schedule it. (See Scheduling export jobs.)

Related TopicsScheduling exportsScheduling export jobsEditing export jobs

How quick is recovery?

FastestRequires last Full Export tapes

FastestRequires last Full Export tapes

FastRequires last Full Export tapes and last Differential tapes

SlowestRequires last Full Export tapes and all intermediate Incremental tapes

When should it be used?

Establish baseline exportorHave small amount of dataorHave large export window

Need full export but do not want to interfere with regular export schedule

Want quick recovery but have too much data to perform frequent full exports

Have small export window

Full Export(clears archive bit)

Full Export (does not clear archive bit) Differential Incremental

32 | Security

Deleting export jobs

Editing export jobs


To edit an export job


2. In the Managed Scheduled Exports table, click next to the type of scheduled export that contains the job you want to edit.

3. In the Managed Export Jobs table, click next to the job you want to modify.

4. In the Update Export Job area, select a job type. (See the Scheduling exports table for information about each job type.)

5. Select an initiator.

6. Click Save.

Related TopicsScheduling exportsCreating export jobsScheduling export jobsDeleting export jobs

Deleting export jobs


To delete an export job


2. In the Managed Scheduled Exports table, click next to the type of scheduled export that contains the job you want to delete.

3. In the Managed Export Jobs table, click next to the job you want to delete.


Related TopicsScheduling exportsCreating export jobsScheduling export jobsEditing export jobs

Scheduling export jobs


Security | 33

To schedule an export job


2. In the Managed Scheduled Exports table, click next to the type of scheduled export that contains the job you want to schedule.

3. In the Managed Export Jobs table, click next to the job you want to schedule.

4. Click Add Schedule.

5. In the Create Schedule area, select how often you want the export to occur from the following options.• One time — Runs the export job once. You must select a start date and time.• Weekly/Daily — Runs on the days you select. You must select the days and a start

date and time.• Monthly — Runs on a specific date each month. You must select a date and start time.

6. Click Save.

After you schedule a job, you can check the Manage Scheduled Exports page for its status and the date on which it was last run. If a problem occurred, the Last Run column will display “Failed”. Check the Event log for information about this failure. (See Viewing the Event log.)

Related TopicsScheduling exportsEditing scheduled export jobsSkipping scheduled export jobsCanceling scheduled export jobsDeleting scheduled export jobs

Editing scheduled export jobs


To edit a scheduled export job


2. In the Managed Scheduled Exports table, click next to the type of scheduled export that contains the job you want to edit.


4. In the Schedules for Job table, click next to the schedule you want to modify.

5. In the Modify Schedule area, select how often you want the export to occur from the following options.• One time — Runs the export job once. You must select a start date and time.• Weekly/Daily — Runs on the days you select. You must select the days and a start

date and time.• Monthly — Runs on a specific date each month. You must select a date and start time.

6. Click Save.

34 | Security

Related TopicsScheduling exportsScheduling export jobsSkipping scheduled export jobsCanceling scheduled export jobsDeleting scheduled export jobs

Skipping scheduled export jobs


You can skip the next occurrence of a scheduled export job.

To skip a scheduled export job



3. In the Schedules for Job table, click next to the schedule you want to skip.


Related TopicsScheduling exportsScheduling export jobsEditing scheduled export jobsCanceling scheduled export jobsDeleting scheduled export jobs

Canceling scheduled export jobs


To cancel a scheduled export job while it is running



3. In the Schedules for Job table, click next to the schedule you want to stop.


Related TopicsScheduling exportsScheduling export jobsEditing scheduled export jobsSkipping scheduled export jobsDeleting scheduled export jobs

Deleting scheduled export jobs


Security | 35

To delete a scheduled export job



3. In the Schedules for Job table, click next to the schedule you want to delete from the list.

Related TopicsScheduling exportsScheduling export jobsEditing scheduled export jobsSkipping scheduled export jobsCanceling scheduled export jobs

Managing users

To access DPS1000 Series, you must have a user account with one or more roles. Each role defines the tasks that you can perform in the web interface. You are restricted to the parts of the web interface associated with your roles. This provides a necessary layer of security that prevents a user from bypassing the security that the product is designed to provide.

The following roles are available in DPS1000 Series:• Appliance Administrator — Enables users such as system and network administrators to

configure and administer DPS1000 Series• Storage Administrator — Enables users such as security personnel to manage virtual and

physical tapes, certificates, and user accounts

You can configure user accounts so that users must change their passwords every 90 days. In addition, you can configure accounts so that if a user does not log in to the web interface after 90 days, DPS1000 Series removes the inactive user account automatically. If SMTP is configured, seven days before a password or account is set to expire, DPS1000 Series sends an email to the email address associated with the account.

Default accounts

The following default DPS1000 Series user accounts are provided:• The admin account is assigned the Appliance Administrator role. • The str_admin account is assigned the Storage Administrator role.

Tasks by role

The following table lists the tasks available in DPS1000 Series and their associated roles.

Tasks Appliance Admin Storage Admin

Administration

Manage initiators X

Manage virtual tape libraries (VTLs) X

Manage export tapes X

36 | Security

Related TopicsCreating user accounts

Manage export tape content X

Manage tape failures X

Reports

View Dashboard X X

View Exports report X X

Security

Manage certificates X

Manage export and import carts X

Manage scheduled exports X

Manage users X

View Security log X

Configuration

Configure notifications X X

Configure tracing X X

Back up and restore configurations X

Edit system settings X X

Edit port settings X

Reset to factory defaults X

Reboot appliance X X

Shut down appliance X X

Help/Support

View System report X X

View Traces X X

View Event log X X

View Application log X X

Update version X

Generate troubleshooting package X X

View help X X

Tasks Appliance Admin Storage Admin

Security | 37

Editing user accountsEditing your profileDeleting user accountsActivating session timeoutsResetting passwords

Creating user accounts

The username and password should be unique and kept confidential. For added security, use a combination of letters and numbers when specifying the username and password.


To create a user account

1. On the Security menu, select Manage Users.

2. Click Add User Account.

3. In the Add User Account area, provide the following user account information:• Username — The name used to log in to DPS1000 Series

The username must be at least three characters, and it must start with a letter or an underscore (_).

• Name — The user’s full name• Email — The user’s email address

DPS1000 Series uses this address to send email notifications to this user after they are configured to receive them.

• Password — The password that the user will use to log in to DPS1000 Series

The password must be at least seven characters, including at least one number and one letter.

• Confirm Password — The same password again

4. To force this user to change the password for this account every 90 days, clear Password Never Expires.

Note If SMTP is configured and an email address is available for an account, DPS1000 Series will send an email to warn the user seven days before a password is set to expire.

5. To automatically delete this account if it is not accessed for 90 days, clear Account Never Expires. Note that the admin user is automatically set to never expire.

Note If SMTP is configured and an email address is available for an account, DPS1000 Series will send an email to warn the user seven days before an account is set to expire.

6. Select roles to assign to the user.

7. Click Save.

Related TopicsManaging usersEditing user accountsDeleting user accounts

38 | Security

Editing user accounts


To edit a user account


2. In the Users table, click next to the user you want to modify.

3. In the Edit User Account area, edit the following information about the user:• Name — The user’s full name• Email — The user’s email address

DPS1000 Series uses this address to send email notifications to this user after they are configured to receive them.

4. To change the user’s password, click Change Password and then type the password that the user will use to log in to DPS1000 Series into the New Password and Confirm Password fields.


5. To force this user to change the password for this account every 90 days, clear Password Never Expires.

Note If SMTP is configured and an email address is available for an account, DPS1000 Series will send an email to warn the user seven days before a password is set to expire.

6. To automatically delete this account if it is not accessed for 90 days, clear Account Never Expires.

Note If SMTP is configured and an email address is available for an account, DPS1000 Series will send an email to warn the user seven days before an account is set to expire.

Also, you cannot set the account to expire if it is the only account that is defined. At least one account must exist at all times.

7. Select roles to assign to the user.

Note You cannot remove the Appliance Administrator role if it is assigned to the only existing account.

8. Click Save.

Related TopicsManaging usersCreating user accountsEditing your profileDeleting user accounts

Security | 39

Editing your profile

Users with any role can perform this task

To edit your profile

1. Above the menu bar, click My Profile.

2. In the Name field, edit the user’s full name.

3. In the Email field, edit the user’s email address.

4. To change the password, click Change Password and then type the password that the user will use to log in to DPS1000 Series into the New Password and Confirm Password fields.


5. Click Save.

Related TopicsManaging usersCreating user accountsEditing user accountsDeleting user accounts

Deleting user accounts

You cannot delete your own account. In addition, at least one account must exist at all times.


To delete a user account


2. In the Users table, click next to the user you want to delete.


Related TopicsManaging usersCreating user accountsEditing user accounts

Activating session timeouts

To allow inactive sessions to time out, complete these steps. To disable session timeouts, enter a value of 0.


To activate session timeouts


2. Click the Advanced Options button.

40 | Security

3. In the Session duration field, type the number of minutes after which the web interface session will time out. Enter a value between 1 and 1440.

4. Click Apply.

Related TopicsManaging users

Resetting passwords

Users with any role can perform this task

To reset your account password

1. On the User Login page, type your username in the Username field.

2. Click Email New Password.

DPS1000 Series will send an email to the address specified for this account. You will be required to set a new password after you log in.

Note The SMTP server must be configured before DPS1000 Series can send a password in email.

Related TopicsManaging usersEditing user accounts

Working with the Security log


The Security log records security events, such as when a user logs in or when a certificate is created.

To view this log

On the Security menu, select View Security Log.

To download this log

Click Download.

To configure the log

You can set the following properties for the log:• Auto-Refresh — Automatically refreshes the log approximately every 10 seconds• Reversed — Displays the log in reverse-chronological order, with the newest events at the

top• Grouped by Day — Groups the issues by day• Show — Enables you to limit the level of information shown in the log

The following levels of information are available:

Security | 41

INFO — Basic events

WARN — Events that may indicate a problem if they do not occur in the correct context

SECURITY — Events that affect system security

ERROR — Events that are likely to cause problems

CRITICAL — Events that should be addressed as soon as possible

Related TopicsViewing the Event logViewing the Application logViewing Trace logs

42 | Security

Configuration

You can perform administrative tasks, such as backing up and restoring the DPS1000 Series configuration, configuring the system user, setting the clock, configuring network settings, and configuring and managing email. These tasks are performed from the Configuration menu.

Related TopicsEditing system settingsEditing network port settingsConfiguring notificationsBacking upRestoring a configurationEditing trace log settingsRebootingShutting down

Editing system settings

System settings define high-level configuration options such as the appliance clock, log levels, and email settings.

Related TopicsEnabling the physical libraryEnabling CHAP authenticationEnabling initiator accessSetting logging levelsSetting the appliance clockConfiguring SMTP settingsEnabling iSNS

Enabling the physical library

If necessary, you can enable a physical tape device, which then allows DPS1000 Series to display menu options applicable to a physical tape device, such as export options.

Note When you enable a physical tape device, 200GB of disk space are reserved on the internal array. This space is used for staging virtual tapes; the data is copied to the internal array before it is written to physical tape. If you disable a physical tape device, the reserved 200GB of space are added to the internal data storage.


43

To enable the physical library

1. On the Configuration menu, select Edit System Settings.

2. Select Physical Tape Library Enabled.

3. Click Apply.

Enabling CHAP authentication

DPS1000 Series supports Challenge Handshake Authentication Protocol (CHAP) with Message-Digest algorithm 5 (MD5). This topic only describes a portion of the steps required to configure DPS1000 Series to use Challenge-Handshake Authentication Protocol (CHAP) for authentication. There are different setup steps depending on the type of authentication you choose. You can configure DPS1000 Series to use the following:• One-way authentication• Mutual authentication

For information about how to add an initiator, including how to configure DPS1000 Series to use Challenge-Handshake Authentication Protocol (CHAP) for authentication, see the “Configuring Windows Initiators” or “Configuring Linux Initiators” section of the DPS1000 Series Installation Guide. To access this guide, select About DPS1000 Series on the Help/Support menu and then click the link in the Product Documentation area.


To enable CHAP authentication


2. Select CHAP Authentication Required.

3. Click Apply.

Related TopicsEnabling initiator access

Enabling initiator access


To enable initiators to access DPS1000 Series


2. Select Allow Initiator Connections in Configuration Options.

3. Click Apply.

Related TopicsEnabling CHAP authenticationAdding initiatorsEditing initiator properties

44 | Configuration

Setting logging levels

DPS1000 Series enables you to set the level of information for all logs other than traces and for the troubleshooting package. You can set the log level for the following features:


To set logging levels

1. Select Edit System Settings on the Configuration menu.

2. Click Logging Levels.

3. From each drop-down list, select a logging level. Here is an explanation of the levels:• Debug — A detailed list of events that may help resolve an issue• Info — Basic events• Warn — Events that may indicate a problem if they do not occur in the correct context• Error — Events that are likely to cause problems• Fatal — Events that should be addressed as soon as possible

4. Click Apply.

Related TopicsConfigurationEditing trace log settingsViewing the Event logViewing the Application log

Setting the appliance clock

The appliance clock determines the timestamp used for all data collected by DPS1000 Series. By default, the clock is set according to network time. You can also manually set the time.


To set the clock


2. Click Appliance Clock.

3. To set the DPS1000 Series clock according to a Network Time Protocol (NTP) server on the network, complete the following steps:a. Select Use NTP?.b. In each NTP Server field, specify the name of the NTP server you want to use that is

configured for the network. c. Select a time zone from the Time Zone drop-down list.

4. To manually set the DPS1000 Series clock, complete these steps:

Note Setting the clock back can have significant consequences. Intervals may be counted twice, skewing report data and causing deceptive alerts.

a. Clear the Use NTP? checkbox.b. Select a time zone from the Time Zone drop-down list.

Configuration | 45

c. Set the date using the Set Date/Time drop-down lists.

5. Click Apply to save changes.

Related TopicsConfiguration

Configuring SMTP settings

DPS1000 Series uses Simple Mail Transfer Protocol (SMTP) to send email to users regarding alerts. Email notification can be configured by users with the Storage Administrator role. (See Configuring notifications.)

Note DPS1000 Series does not support Transport Layer Security (TLS) connections, which are used by some email providers.


To configure SMTP settings


2. Click SMTP Settings.

3. In the SMTP Server field, type the fully-qualified hostname or IP address of the SMTP server that resides on the intranet.

4. In the SMTP Port field, type the number of the listening port. Typically, this is port 25.

5. In the ‘From’ Address for Email Messages field, type the email address that you would like to appear in the From line of an email to users. Bounced email messages are returned to this address.

6. In the Subject Line Prefix field, type the text that you would like to appear in the Subject line of an email to users. This text makes it easy for users to identify email from DPS1000 Series. This subject is used regardless of the conditions under which the email is sent.

7. If you must specify authentication credentials for the SMTP server, enter the username in the SMTP Username field and the password in the SMTP Password field.

8. Click Apply.

9. If you want to verify the host and port, send a test email by typing an email address in the Test Address field and clicking Send Test Email. Verify that email was sent to the specified account.

Related TopicsConfiguration

Enabling iSNS

If you have Internet Storage Name Service (iSNS) configured in your environment, you can enable the iSNS client on DPS1000 Series.

Requires the Appliance Administrator role

46 | Configuration

To enable the iSNS client


2. Click iSNS Settings.

3. Select Enable iSNS.

4. In the iSNS Server 0 field, type the name of an iSNS server.

For redundancy, you can type the names of additional iSNS servers in the other iSNS Server fields. However, only the first valid and connected iSNS server will be used.

5. Click Apply.

Now your initiators can be connected to DPS1000 Series through iSNS. Refer to the initiator chapters of the DPS1000 Series Installation Guide.

Editing network port settings

These configuration settings enable you to define the system hostname, DNS settings, management port, and iSCSI ports.

Related TopicsSetting the hostnameConfiguring DNS settingsConfiguring the management portConfiguring the iSCSI ports

Setting the hostname


To set the hostname

1. On the Configuration menu, select Edit Network Port Settings.

2. In the Hostname field, type the hostname for the appliance.

3. Click Apply.

Note After you set the hostname, DPS1000 Series automatically names the iSCSI ports with the following names: hostname-iSCSI0 and hostname-iSCSI1.

Related TopicsEditing network port settings

Configuring DNS settings


Configuration | 47

To set DNS information


2. In the DNS Domain 1 field, type the domain where the Domain Name Service (DNS) server resides. You can list additional domains in the DNS Domain 2 and DNS Domain 3 fields.

3. In the DNS IP Address 1 field, type the IP address of the DNS server. You can list additional IP addresses in the DNS IP Address 2 and DNS IP Address 3 fields.

4. Click Apply.


Configuring the management port


To configure the management port


2. In the Management Port area, choose a method for configuring the management port.

To configure the port using Dynamic Host Configuration Protocol (DHCP), select Use DHCP. DPS1000 Series retrieves the IP address, subnet mask, and gateway from DHCP.

To configure the port manually, perform the following steps:a. Ensure that Use DHCP is not selected.b. In the IP Address field, type the IP address of DPS1000 Series.c. In the Subnet Mask field, type the subnet mask associated with the IP address of

DPS1000 Series.d. In the Gateway field, type the IP address of the network gateway for DPS1000

Series.

3. Click Apply.


Configuring the iSCSI ports

You must connect the iSCSI port(s) to the network using an Ethernet cable before they are available. For details, see the cabling section of the DPS1000 Series Quick Setup Guide. To access this guide, select About DPS1000 Series on the Help/Support menu and then click the link in the Product Documentation area.

Jumbo frames are Ethernet frames that can carry a higher payload than other frames and may enable better performance. Jumbo frames are not available in all environments; however, if your network topology (including initiators, switches, and so on) supports them, you should enable jumbo frames during deployment. In DPS1000 Series, jumbo frames can be enabled for the iSCSI port(s), but not for the management port.

Note Only one iSCSI port is supported for the DPS1100.

48 | Configuration


To configure the iSCSI ports


2. Click iSCSI Port 0.

3. If you want to use jumbo frames for this port, select Allow Jumbo Frames.

Note If your network does not support jumbo frames, do not enable them on initiators or DPS1000 Series. Doing so may result in dropped SCSI commands and unexpected behavior.

4. Choose a method for configuring iSCSI port 0.

To configure the port using Dynamic Host Configuration Protocol (DHCP), select Use DHCP. DPS1000 Series retrieves the IP address, subnet mask, and gateway from DHCP. DPS1000 Series requests a DNS name based on its hostname and names the iSCSI ports hostname-iSCSI0 and hostname-iSCSI1.

To configure the port manually, perform the following steps:a. Ensure that Use DHCP is not selected.b. In the IP Address field, type the IP address of the iSCSI port.c. In the Subnet Mask field, type the subnet mask associated with the IP address of the

iSCSI port.d. In the Gateway field, type the IP address of the network gateway of the iSCSI port.

5. If you are also using iSCSI Port 1, click iSCSI Port 1 and repeat these steps for that port.

6. Click Apply.


Configuring notifications

You must configure SMTP before DPS1000 Series can send email notifications. (See Configuring SMTP settings.)


To add an event notification

1. On the Configuration menu, select Configure Notifications.

2. On the Configure Event Notifications page, click Add Event Notification.

3. From the Event Category list, select an event type.

4. From the Level list, select the highest level of information you want sent in email:• Critical — Events that require immediate attention• Error — Events that are likely to cause problems• Warn — Events that may indicate a problem if they do not occur in the correct context

Configuration | 49

• Info — Basic events

DPS1000 Series sends email if information at the selected level or above is recorded. For example, if you select Error, email will be sent for Error or Critical events but not for Info or Warn events.

5. Choose the recipient for this email notification:• To enter email addresses manually, select Manually entered email addresses from

the Destination list and type a semicolon-separated list of email addresses in the Email field.

• To choose a DPS1000 Series user or role as an email recipient, select a user or role from the Destination list. If you select a user, only that user receives email. If you select a role, every user with that role receives email.

6. Click Save.

To edit an event notification


2. In the Event Notification Management table, click next to the notification you want to modify.

3. Perform one or more of the following modifications:• Select a different event type from the Event Category list.• Select a different level from the Level list. Note that DPS1000 Series will send email

if information at this level or above is recorded.• Critical — Events that require immediate attention• Error — Events that are likely to cause problems• Warn — Events that may indicate a problem if they do not occur in the correct

context• Info — Basic events

• Select a different recipient:• To enter email addresses manually, select Manually entered email addresses

from the Destination list and type a semicolon-separated list of email addresses in the Email field.

• To choose a DPS1000 Series user or role as an email recipient, select a user or role from the Destination list. If you select a user, only that user receives email. If you select a role, every user with that role receives email.

4. Click Save.

To delete an event notification


2. In the Event Notification Management table, click next to the notification you want to remove.


50 | Configuration

Backing up

Although DPS1000 Series backs up the configuration daily, it is recommended that you back up your configuration whenever you make changes to it.


To back up DPS1000 Series

1. Select Back Up/Restore Configuration on the Configuration menu.

2. Click the Back Up button.

3. When prompted, choose to save the file. If necessary, select the location where the file is saved.

Related TopicsUpdating version

Restoring a configuration

When you restore a configuration, DPS1000 Series completes all exports and imports and disconnects all backup applications. The web interface is unavailable until restoration is complete, and the entire process may take several minutes.

Note You cannot restore the DPS1100 configuration file on the DPS1200 model, nor can you restore the DPS1200 configuration file on a DPS1100 model.

When you reset the configuration to factory defaults, DPS1000 Series performs the following actions:• Disconnects initiators and clears the list of initiators• Deletes virtual tape libraries and their virtual tapes

Note Resetting configuration settings deletes all virtual tapes. If a physical tape device is attached to DPS1000 Series, you must export all virtual tapes to physical tape if you want access to them after the reset.

• Clears information about physical tapes and export history• Removes Secure Sockets Layer (SSL) certificates other than the default• Empties the import and export carts• Removes scheduled exports other than the defaults• Removes users accounts other than admin and str_admin and resets passwords for the

admin and str_admin accounts to password• Resets notification settings• Resets system settings (such as whether initiators can connect, whether NTP is used, and

so on)• Resets port settings (such as the appliance hostname, whether DHCP is used, and so on)• Resets logs, traces, and tracing levels

This may take several minutes, and users will be unable to access the web interface until the process is complete.

Configuration | 51

Note It is highly recommended that you back up the DPS1000 Series configuration before restoring a configuration file or resetting to factory defaults. See Backing up for instructions.


To restore a file


2. In the Restore Configuration section of the page, select one of the following options:• Select Restore from local file if you are restoring a backed up configuration. Then,

type the complete path to the file that is located on the local system. Or, click Browse to locate and select a file using a file browser.

• Select Restore from last automatic backup saved on disk to restore the latest backup that was automatically created by DPS1000 Series.

• Select Attempt to locate backup file on tape to use a backup file located on tape. DPS1000 Series scans all tapes in the library and restores from the most recent tape. This may take a while.

3. Click Restore.

DPS1000 Series uploads the file, installs or applies the settings or update, and displays the Home page when complete.

To restore factory defaults


2. Select the Restore to factory defaults option in the Restore Configuration section of the page.

3. Click Restore. DPS1000 Series reboots.

Related TopicsConfigurationBacking upUpdating version

Editing trace log settings

You can set tracing to any of the following levels, listed from least to most verbose:• Off• Emergency• Alert• Critical• Error• Warning• Notify• Information• Debug

52 | Configuration

When you select a level, the trace will include that level and all less verbose levels. For example, if you select Critical, the trace will include Critical, Alert, and Emergency information.

Note More verbose log levels can slow system performance and should be used with care. Do not modify trace levels unless directed to do so by Support.


To configure the level of detail in the Trace logs

1. Click the Configuration menu.

2. Click Edit Trace Log Settings.

3. Set the level of detail for one or more trace groups:• To set the same level of detail for all traces in a group, select a level from the Apply to

Group list at the top of the group.

For example, to assign System Utilities - Kernel and System Utilities - User to the Notify level, select Notify from the Apply to Group list in the System Utilities area.

• To set a custom level of detail for a single trace, select a level from the list next to the trace title. The Custom level is automatically select from the Apply to Group drop-down list.

For example, to assign the System Utilities - Kernel to the Critical level, select Critical from the System Utilities - Kernel list.

• To include all levels in the trace, select Debug. To turn off traces, select Off.

4. Click Save.

You can also reset the trace log levels to the factory defaults by clicking Reset to Defaults at the bottom of the page.

Related TopicsConfigurationSetting logging levelsViewing Trace logs

Rebooting

Complete the following steps to reboot the appliance.


To reboot DPS1000 Series

1. Click the Configuration menu. The Configuration page is displayed.

2. Click Reboot Appliance.

3. Click Yes.

DPS1000 Series reboots, which may take up to two minutes.

Configuration | 53

Related TopicsConfigurationShutting down

Shutting down

You can shut down DPS1000 Series using the web interface and then press the power button to power down the appliance.


To shut down using the web interface

1. Click the Configuration menu. The Configuration page is displayed.

2. Click Shutdown Appliance.

3. Click Yes.

To power down using the power button

1. Detach the bezel from the front of the appliance.

2. Press the power button on the front panel.

If DPS1000 Series does not power down within five minutes, press and hold the power button for four seconds to force the system to power down.

Related TopicsConfigurationRebooting

54 | Configuration

Help/Support

The Help/Support menu gives you access to information about your DPS1000 Series system as well as online help and log files. You can also generate a troubleshooting package for Support, if necessary, and update the DPS1000 Series software.

Related TopicsAbout DPS1000 SeriesUpdating versionGenerating the troubleshooting packageViewing system informationViewing the Event logViewing the Application logWorking with the Security logViewing Trace logs

About DPS1000 Series

The About DPS1000 Series page includes the following:• DPS1000 Series version information• Product registration link• Product documentation links• DPS1000 Series license agreement link

To access the About DPS1000 Series page

On the Help/Support menu, select About DPS1000 Series.

Related TopicsUpdating versionViewing system information

Updating version

You can upgrade or downgrade DPS1000 Series. If you downgrade to a version that supports a smaller virtual tape library, DPS1000 Series moves virtual tapes that do not fit in the new virtual tape library to the shelf.

Note In general, it is highly recommended that you backup the DPS1000 Series configuration before updating. See Backing up for instructions. If you choose to update (downgrade) DPS1000 Series to a previous version, all data in the internal

55

database is removed and you must restore the configuration to recover the data. Therefore, a backup is required for a downgrade if you wish to retain data.


To update DPS1000 Series

1. On the Help/Support menu, select Update Version. The Update Version page is displayed.

2. If you must upload the new version, complete these steps:a. Save the binary file.b. Click Add Version.c. Click Browse... to browse to and select the file.d. To update DPS1000 Series to this version after uploading the file, select Switch to

this version after upload.e. Click Upload.

3. Click next to the version you wish to install.

DPS1000 Series reboots automatically.

Related TopicsConfigurationBacking upRestoring a configuration

Generating the troubleshooting package

You can generate a troubleshooting package to aid Support if you have a problem with DPS1000 Series. This package includes log and configuration files and output from system utilities compressed in a ZIP file.


To generate a troubleshooting package

1. On the Help/Support menu, select Generate Troubleshooting.

2. On the Generate Troubleshooting page, click Generate Troubleshooting Package and save the file to the desired location.

Or, if a previously generated troubleshooting package is available, click Download Existing Package to download the existing package or click Generate New Package to generate a new package. Then, save the file to the desired location.

Related TopicsAbout DPS1000 SeriesViewing system information

56 | Help/Support

Viewing system information

The System report provides general information about the status of the DPS1000 Series appliance. Use this report when you work with Technical Support to resolve issues.


To view this log

Click the Help/Support menu. Then, click View System Information.

This report includes the following information:• Platform

• Model Name — The name of the DPS1000 Series model• Product Version —The version of software installed on the appliance• Vendor Name — The name of the vendor that supports the appliance• Serial Number — The serial number of the appliance

• Ethernet: Adapter Information• Port — The port name• Hostname — For the management port, this is the name of the appliance; for the

iSCSI ports, this is the name of the port, which is based on the appliance hostname• Allow Jumbo Frames — Whether jumbo frames are used• Speed — The port speed, in megabits per second• Use DHCP — Whether Dynamic Host Configuration Protocol (DHCP) generated the

IP address• IP Address — The IP address of this port• Subnet Mask — The subnet mask that corresponds to the port IP address• Gateway — The IP address of the network gateway of the appliance• MAC Address — The unique Media Access Control (MAC) address of the port

• Ethernet: DNS Information• Servers — The DNS servers• Search Domains — The domains to which the DNS servers belong

• System Information• Physical Tape Library Enabled — Whether DPS1000 Series can save data to an

attached physical tape device• CHAP Authentication Required — Whether Challenge-Handshake Authentication

Protocol (CHAP) is used to authenticate initiators• Allow Initiator Connections — Whether initiators can connect to DPS1000 Series• iSNS Client Enabled — Whether Internet Storage Name Service (iSNS) is enabled• Memory Utilization — The percentage of memory currently used• Internal RAID Status — The status of each drive in the internal RAID array• Disk space use list

• Disk Name — The name of the disk• Size — The total amount of disk space

Help/Support | 57

• Used — The amount of disk space used• Utilization — The percentage of disk space used

• Device list• Device — The name of the device• Status — Whether the device is online• Serial Number — The serial number of the device• Firmware Revision — The version of the firmware on the device• Capacity (GB) — The total amount of device space

• Initiators• Alias — The name assigned to the initiator in DPS1000 Series• iSCSI Name — The iSCSI Qualified Name• Status — Whether the initiator is currently connected, disconnected, or disabled

(unable to connect)• VTL Capacity Used — The percentage of space used on the initiator’s virtual tape

library• Trace Information

• Group Name — The name of the group of traces• Group Trace Level — The trace level set for the group• Module Name — The name of the individual trace• Module Trace Level — The trace level set for the trace

Related TopicsAbout DPS1000 SeriesGenerating the troubleshooting package

Viewing the Event log

The Event log records system events, such as when an initiator connects or disconnects or when DPS1000 Series is started or restarted. The web interface shows only the most recent 2500 lines in the log. Download the log to view additional entries.


To view this log

Click the Help/Support menu. Then, click View Event Log.

By default, the most recent section of the log is displayed. Every day, the oldest log is saved to a new file and is available in the Browse Event Logs area only. Up to ten previous log files are available.

You can set the following properties for the log:• Auto-Refresh — Automatically refreshes the log approximately every 10 seconds• Reversed — Displays the log in reverse-chronological order, with the newest events at the

top

58 | Help/Support

Note The Reversed option reverses only the order of the 2500 lines of the log that are currently displayed. To view all entries, you must download the log.

• Download — Enables you to save the log file in comma-separated values (CSV) format• Show — Enables you to limit the level of information shown in the log







To view previous logs

Click the name of a log in the Browse Event Logs area at the top of the page or click .

To download a log

1. In the Browse Event Logs area at the top of the page, click next to the file you want to download.

2. In the File Download dialog box, click Save and choose a location for the file.

Related TopicsViewing the Application logViewing Trace logsWorking with the Security log

Viewing the Application log

The Application log records events related to the web interface, such as when specific pages are accessed or interface errors occurred. The web interface shows only the most recent 2500 lines in the log. Download the log to view more of the log.


To view this log

Click the Help/Support menu. Then, click View Application Log.

By default, the most recent section of the log is displayed. Every day, the oldest log is saved to a new file and is available only in the Browse Application Logs area. Up to ten previous log files are available.

You can set the following properties for the log:• Auto-Refresh — Automatically refreshes the log approximately every 10 seconds

Help/Support | 59

• Reversed — Displays the log in reverse-chronological order, with the newest events at the top

Note The Reversed option reverses only the order of the 2500 lines of the log that are currently displayed. To view all entries, you must download the log.

• Grouped by Day — Groups the issues by day• Download — Enables you to save the log file in comma-separated values (CSV) format• Show — Enables you to limit the level of information shown in the log







To view previous logs

Click the name of a log in the Browse Application Logs area at the top of the page or click .

To download a log

1. In the Browse Application Logs area at the top of the page, click next to the file you want to download.

2. On the File Download dialog box, click Save and choose a location for the file.

Note The downloaded file may contain debug messages that are not displayed in the web interface.

Related TopicsViewing the Event logViewing Trace logsWorking with the Security log

Viewing Trace logs

The Trace log lists detailed troubleshooting information about DPS1000 Series.

Note Trace log entries have a Coordinated Universal Time (UTC) timestamp, which may differ from the appliance time set on DPS1000 Series.


To view this log

Click the Help/Support menu. Then, click View Trace Logs.

60 | Help/Support

You can set the following properties:• Auto-Refresh — Automatically refreshes the log approximately every 10 seconds• Reversed — Displays the log in reverse-chronological order, with the newest events at the

top• Download — Enables you to save the log file in comma-separated values (CSV) format• Show — Enables you to limit the level of information shown in the log







In addition, you can choose the type of traces you want to view:• Current — Shows trace data since DPS1000 Series was last booted• Previous — Shows trace data from the last boot cycle• Assertion — Shows trace data since the last assertion

To clear the traces

Click Clear Log.

Related TopicsViewing the Event logViewing the Application logWorking with the Security log

Help/Support | 61

62 | Help/Support

Index

Aactivating session timeouts 40adding

certificates 24initiators 8user accounts 37virtual drives 13virtual tapes 14virtual tapes to export cart 14virtual tapes to import cart 15

adding export jobs 32allowing initiator connections 10automating backups 51

Bbacking up 51backup files, restoring 52bad status, clearing for physical tapes 20balancing 6

Ccanceling

export 28scheduled export jobs 35

certificatesadding 24creating 24editing 25generating CSRs 25importing CA replies 26importing trusted 26revoking 26

Certificates table 24changing

passwords 38, 39CHAP

enabling 44cleaning the tape drive 20clearing failed status of tapes 20clock 45configuration files 51configuring

system clock 45creating

See also adding

DDashboard, overview 21defaults

resetting 52deleting

export jobs 33export tapes 20initiators 10scheduled export jobs 35user accounts 40virtual drives 13virtual tapes 14

differential export, description 31disabling initiator connections 10DNS, configuring 47downgrade 55

Eediting

certificates 25export jobs 32initiator properties 8My Profile 39scheduled export jobs 34tape name 15user accounts 38

ejecting virtual tapes 16email 49enabling physical library 43end-user license agreement 55EULA 55event notification 49export

adding export jobs 32amount of time 28canceling

jobs 28scheduled export jobs 35

deletingexport jobs 33scheduled export jobs 35

differential 31editing

export jobs 32scheduled export jobs 34

failed jobs 33full 31

Index | 63

incremental 31manual 27scheduled 30scheduled export jobs 30scheduling jobs 33skipping scheduled export jobs 34stopping scheduled export jobs 35

export progress bar 27export tapes

deleting 20overview 17unlocking 19viewing 18viewing list 18

Exports report 21

Ffactory defaults, list of 52failed

export jobs 33status, clearing for physical tapes 20

full export, description 31

HHome page 5hostname, setting 47

Iimport progress bar 27importing virtual tapes 29incremental export, description 31initiators

adding 8allowing connections 10configuring 7deleting 10disabling connections 10editing properties 8enabling access 44overview 7viewing 8

Installation Guide, accessing 55iSCSI port, configuring 48iSNS 46

Jjumbo frames, enabling 49

Llibrary

verifying components 5

logging in 3logging out 3

Mmail slot, scanning 19Manage Export Tape Content page 18Manage Virtual Tape Library page 12Manage VTLs page 8management port, configuring 48modifying

See also editingmoving virtual tapes

from shelf 17to shelf 16

Nnavigating the interface 1notifications 2

Ooverview

Home page 5library data 5

Ppaging 2passwords

changing 38changing My Profile 39resetting 40setting 37

physical libraryenabling 43

physical tape library, overview 17physical tapes, clear failed status 20product documentation, accessing 55product registration 55progress bar 27

Rrebooting 53registration 55release notes, accessing 55removing virtual tapes

from export cart 29from import cart 30

resettingfactory defaults 52passwords 40

restoringbackup files 52

64 | Index

factory defaults 52roles 38

SScanning tape in mail slot 19scheduled export 30scheduling export jobs 33Security log, overview 41session timeouts, activating 40setting

passwords 37shelf

adding virtual tapes 16overview 11removing virtual tapes 17viewing contents 11

skipping scheduled export jobs 34sorting 2stopping scheduled export jobs 35Support 3system

clock 45messages 5

System report 57

Ttape drive, cleaning 20Technical Overview, accessing 55Technical Support 3time settings

configuring 45

Uunlocking export tapes 19updating 55upgrade 55uploading files 55users

creating accounts 37deleting accounts 40editing accounts 38editing My Profile 39roles 38

Vverifying

library components 5version information 55viewing

certificates 24export tape list 18

export tapes 18initiators 8notifications 2shelf 11virtual tape libraries 11virtual tapes 11

virtual drivesadding 13deleting 13

virtual tape librariesoverview 11viewing 11

virtual tapesadding 14adding to export cart 14adding to import cart 15deleting 14editing name 15ejecting 16exporting 27importing 29moving from shelf 17moving to shelf 16overview 11removing from export cart 29removing from import cart 30

Wweb interface

navigating 1paging 2sorting 2

Index | 65

help set - tandberg data · tandberg data™ dps1000 series™ is a data protection solution that...

Documents