help or hindrance?
TRANSCRIPT
2
Meeting preparations marked by manual intervention
25% 21% 48%of advisers rate their firms platform as poor/very poor in terms of helping them support new ones.
are spending upwards of two hours on preparing for an annual review meeting wit an existing client;79% over an hour.
of advisers spend upwards of two hours preparing a proposal and preparing to pitch to a prospective client.
@2015 Advent Software Inc. June 2015
3
Client-facing time and productivity curtailed
43%
46%
of advisors say that a significantamount of manual work is requiredbefore an annual review while only 10% have very little to do.
of advisors have to access three or more systems to prepare for annual client review.
@2015 Advent Software Inc. June 2015
4
Reporting woes are widespread
4%
1 2Very poor Very good
3 4 5
21%
31%
26%
18%
25%of advisors rate their ability to deliver the optimum reporting solution to clients as poor/very poor and a further 31% say it is only average.
How do you rate your ability to deliver the optimum reporting solution to your clients
@2015 Advent Software Inc. June 2015
5
Inadequate audit trails are causing compliance concerns
44%of advisors say the audit trails generated by their firm’s investment platform are poor/very poor as regards helping clients understand why certain investments have been selected and how they have performed against expectations.
How well do the audit trails generated by your investment platform help clients understand why investments have been selected and how they have performed against expectations?
11%
1 2Not at all Very much
3 4 5
33%
24%22%
11%
@2015 Advent Software Inc. June 2015
6@2015 Advent Software Inc. June 2015
Technology is becoming a real recruitment and retention issue
76%of advisors say a poor investment platform would be a significant/very significant factor in their decision to change employer.
7% Insignificant
17% Neutral
76% Significant/ Very significant
How much of a factor would a poor investment platform be in your decision to change employer?
@2015 Advent Software Inc. June 2015
For the full report visitwww.capitaltrends.com/wealthmanagement