help guide digital still camera dsc-r · pdf file4 exp.comp.set 67 zebra 67 exposure set....

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Page 1: Help Guide Digital Still Camera DSC-R · PDF file4 Exp.comp.set 67 Zebra 67 Exposure Set. Guide 68 SELECTING A DRIVE MODE (CONTINUOUS SHOOTING/SELF-TIMER) Drive Mode 68 Cont. Shooting

 

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Page 2: Help Guide Digital Still Camera DSC-R · PDF file4 Exp.comp.set 67 Zebra 67 Exposure Set. Guide 68 SELECTING A DRIVE MODE (CONTINUOUS SHOOTING/SELF-TIMER) Drive Mode 68 Cont. Shooting

2  

Contents

BEFORE USE 11

Identifying parts 11 List of icons on the screen 14 Display panel 20

Using the shoulder strap 23 Attaching the eyepiece cup 23 Adjusting the viewfinder (diopter-adjustment) 24 About the [In-Camera Guide] 24

CONFIRMING THE OPERATION METHOD 25  

Using the control wheel 25 Using MENU items 25 Using the Fn (Function) button 26 Using the “Quick Navi” 27

SHOOTING 29 SHOOTING STILL IMAGES/MOVIES

Shooting still images 29 Shooting movies 30

SELECTING A SHOOTING MODE List of mode dial functions 31 Intelligent Auto 32 Superior Auto 33 About Scene Recognition 34 The advantages of automatic shooting 34 Program Auto 35 Sweep Panorama 35 Scene Selection 37 Shutter Priority 40 Aperture Priority 40 Manual Exposure 41 BULB 42 Memory recall 42 Movie 43

 

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3  

USING SHOOTING FUNCTIONS 44 USING THE ZOOM

Zoom 44 The zoom features available with this product 44 Zoom Setting 45 About zoom scale 46 Smart Telecon. 46 Zoom Func. on Ring 46

USING THE FLASH Using flash 47 Flash Mode 47 Flash Comp. 48

SELECTING A SCREEN DISPLAY MODE Switching the screen display (Shooting) 49 DISP Button (Finder) 51 DISP Button (Monitor) 51

SELECTING STILL IMAGE SIZE/IMAGE QUALITY Image Size (still image) 52 Aspect Ratio (still image) 53 Quality (still image) 53 Panorama: Size 54 Panorama: Direction 54

ADJUSTING THE FOCUS Changing the focus method using the focus mode dial 55 Focus Area 56 Focus-lock 56 Manual Focus 57 Direct manual focus (DMF) 57 MF Assist (still image) 58 Focus Magnifier 58 Focus Magnif. Time 59 Peaking Level 59 Peaking Color 60 Lock-on AF 60 Lock-on AF (On) 60 Pre-AF (still image) 61 AF/MF control 61 AF Illuminator (still image) 62 Eye AF 63 Measuring the exact distance to the subject 63

ADJUSTING THE EXPOSURE Exposure compensation dial 64 Metering Mode 64 AE lock 65 AEL w/ shutter (still image) 66

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4  

Exp.comp.set 67 Zebra 67 Exposure Set. Guide 68

SELECTING A DRIVE MODE (CONTINUOUS SHOOTING/SELF-TIMER) Drive Mode 68 Cont. Shooting 69 Spd Priority Cont. 69 Self-timer 70 Self-timer(Cont) 70 Cont. Bracket 71 Single Bracket 72 WB bracket 73 DRO Bracket 73 Bracket order 74

SELECTING THE ISO SENSITIVITY ISO 74 Multi Frame NR 75

CORRECTING THE BRIGHTNESS OR CONTRAST D-Range Opt. (DRO) 76 Auto HDR 76

ADJUSTING COLOR TONES White Balance 77 Capturing a basic white color in [Custom Setup] mode 79

SELECTING AN EFFECT MODE Picture Effect 79 Creative Style 82

RECORDING MOVIES File Format (movie) 84 Record Setting (movie) 84 SteadyShot (movie) 86 Audio Recording 87 Audio Level Display 87 Audio Rec Level 88 Audio Out Timing 88 Wind Noise Reduct. 89 Auto Slow Shut. (movie) 89 MOVIE Button 90

CUSTOMIZING THE SHOOTING FUNCTIONS FOR CONVENIENT USE Memory 90 Function Menu Set. 91 Custom Key Settings 91 Function of the control wheel 90 Function of the AEL button 91 Function of the C button 92 Function of the centre button 92

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5  

Function of the left button 92 Function of the right button 92 Function of the down button 93

SETTING THE OTHER FUNCTIONS OF THIS PRODUCT Smile/Face Detect. 93 Soft Skin Effect (still image) 94 Face Registration (New Registration) 95 Face Registration (Order Exchanging) 95 Face Registration (Delete) 95 Red Eye Reduction 96 Auto Obj. Framing (still image) 97 SteadyShot (still image) 97 Long Exposure NR (still image) 97 High ISO NR (still image) 98 Write Date (still image) 98 Color Space (still image) 99 Grid Line 99 Auto Review 99 Live View Display 100 FINDER/MONITOR 101 Dial / Wheel Lock 102 Deactivate Monitor 102 ND Filter 102

VIEWING 104 VIEWING STILL IMAGES

Playing back images 104 Playback zoom 104 Image Index 104 Switching the screen display (during playback) 105

DELETING IMAGES Deleting a displayed image 105 Deleting multiple selected images 105 Playing back movies 106 Viewing panoramic images 107 Printing 107

USING VIEWING FUNCTIONS View Mode 108 Display Rotation 109 Slide Show 109 Rotate 110 Protect 110 4K Still Image PB 111 Viewing images on an HD TV 111 Viewing images on a “BRAVIA” Sync-compatible TV 112

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6  

CHANGING SETTINGS 114 SETUP MENU

Monitor Brightness 114 Viewfinder Bright. 114 Finder Color Temp. 115 Volume Settings 115 Audio signals 115 Upload Settings(Eye-Fi) 115 Tile Menu 117 Mode Dial Guide 117 Delete confirm. 117 Display Quality 118 Pwr Save Start Time 118 PAL/NTSC Selector 119 Demo Mode 119 HDMI Resolution 120 CTRL FOR HDMI 120 HDMI Info. Display 121 USB Connection 121 USB LUN Setting 122 Language 122 Date/Time Setup 122 Area Setting 123 Format 123 File Number 123 Select REC Folder 123 New Folder 124 Folder Name 124 Recover Image DB 125 Display Media Info. 125 Version 125 Setting Reset

USING WI-FI FUNCTIONS 126 CONNECTING THIS PRODUCT AND A SMARTPHONE

“PlayMemories Mobile” 126 Connecting an Android smartphone to this product 126 Connecting the product to an iPhone or iPad 127

CONTROLLING THIS PRODUCT USING A SMARTPHONE Ctrl w/ Smartphone 128 One-touch connection with an NFC-enabled Android smartphone

(NFC One-touch remote) 129

TRANSFERRING IMAGES TO A SMARTPHONE Send to Smartphone 130 Sending images to an Android smartphone (NFC One-touch Sharing) 131

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7  

TRANSFERRING IMAGES TO A COMPUTER Send to Computer 132

TRANSFERRING IMAGES TO A TV View on TV 133

CHANGING THE SETTINGS OF WI-FI FUNCTIONS Airplane Mode 134 WPS Push 134 Access Point Set. 135 Edit Device Name 137 Disp MAC Address 137 SSID/PW Reset 137 Reset Network Set. 138

VIEWING ON COMPUTERS 139 RECOMMENDED COMPUTER ENVIRONMENT

Recommended computer environment 139

USING THE SOFTWARE “PlayMemories Home” 140 Installing “PlayMemories Home” 141 Software for Mac computers 141 “Image Data Converter” 142 Installing “Image Data Converter” 142 Accessing “Image Data Converter Guide” 142

CONNECTING THIS PRODUCT AND A COMPUTER Connecting the product to a computer 143 Importing images to the computer 143 Disconnecting the product from the computer 144

CREATING A MOVIE DISC Disc type 144 Selecting the disc creation method 145 Creating a disc with a device other than a computer 146 Creating Blu-ray Discs 146

PRECAUTIONS/THIS PRODUCT 148 PRECAUTIONS

Precautions 148 On the internal rechargeable battery 150 Notes on the battery pack 151 Charging the battery pack 152 Memory card 153

CLEANING THIS PRODUCT On cleaning 155

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8  

NUMBER OF RECORDABLE STILL IMAGES AND RECORDABLE TIME OF MOVIES Number of still images 156 Recordable time of movies 158

USING THIS PRODUCT ABROAD Plug adaptor 161 On TV color systems 161

OTHER INFORMATION Carl Zeiss lens 162 AVCHD format 162 License 162

TRADEMARKS Trademarks 163

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9  

Troubleshooting

IF YOU HAVE PROBLEMS 165 Troubleshooting

BATTERY PACK AND POWER You cannot insert the battery pack into the product. 165 You cannot turn on the product. 165 The power turns off suddenly. 165 The remaining battery level indicator shows an incorrect level. 165 The charge lamp on the product flashes when charging battery pack. 166 The battery pack has not been charged even if the charge lamp on the

product has turned off. 166 The battery pack is not charged. 166

SHOOTING STILL IMAGES/MOVIES You cannot record images. 166 Recording takes a long time. 166 The image is out of focus. 166 Zoom does not work. 167 The flash does not work. 167 Fuzzy white circular spots appear on images shot using the flash. 167 The close-up shoot function (Macro) does not work. 167 The recording date and time are not displayed on the screen. 167 The date and time are recorded incorrectly. 167 The aperture value and/or shutter speed and/or metering indicator

flashes. 168 The image colors are not correct. 168 Noise appears in the image when you view the screen in a dark place. 168 Dark shadow appears on the image. 168 The eyes of the subject come out red. 168 Dots appear and remain on the screen. 168 You cannot shoot images continuously. 168 The image is not clear in the viewfinder. 168 The image is whitish (Flare)./Blurring of light appears on the

image (Ghosting). 168 The image is blurred. 169 The LCD screen darkens after a short period of time passed. 169 The flash takes too long to recharge. 169

VIEWING IMAGES Images cannot be played back. 169 The date and time are not displayed. 169 The image cannot be deleted. 169 The image was deleted by mistake. 169 A DPOF mark cannot be put. 169

WI-FI You cannot find the wireless access point to be connected. 170 [WPS Push] does not work. 170

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10  

[Send to Computer] is canceled halfway. 170 You cannot send movies to a smartphone. 170 [Ctrl w/ Smartphone] or [Send to Smartphone] is canceled halfway. 170 The shooting screen for [Ctrl w/ Smartphone] is not displayed

smoothly./The connection between this product and the smartphone is disconnected. 170

You cannot use One-Touch connection (NFC). 170

COMPUTERS The computer does not recognize this product. 171 You cannot import images. 171 The image and sound are interrupted by noise when viewing a

movie on a computer. 171 Images exported from a computer cannot be viewed on this product. 171

MEMORY CARDS Formatted the memory card by mistake. 171

PRINTING You cannot print images. 171 The color of the image is strange. 171 Images are printed with both edges cut off. 172 You cannot print images with the date. 172

OTHERS The lens gets fogged. 172 The product stops with the lens portion extended./The product

turns off with the lens portion extended. 172 The product becomes warm when you use it for a long time. 172 The Clock Set screen appears when you turn on the product. 172 The number of recordable images does not decrease, or decreases

two images at a time. 173 The product does not work properly. 173

MESSAGES 174 MESSAGES

Self-diagnosis display 174 Warning messages 174

SITUATIONS THIS PRODUCT HAS DIFFICULTY HANDLING 176 Situations this product has difficulty handling 176 

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139  

Viewingoncomputers

Recommendedcomputerenvironment

The following computer environment is recommended when using the software “PlayMemories Home” and “Image Data Converter”.

WINDOWS

OS (pre-installed): Windows Vista SP2*/Windows 7 SP1/Windows 8

“PlayMemories Home”

CPU: Intel Pentium III 800 MHz or faster (For playing/editing the High Definition movies: Intel Core Duo 1.66 GHz or faster/Intel Core 2 Duo 1.66 GHz or faster, Intel Core 2 Duo 2.26 GHz or faster (AVC HD (FX/FH)), Intel Core 2 Duo 2.40 GHz or faster (AVC HD PS))

Memory: At least 1 GB of memory

Hard Disk (Disk space required for installation): Approximately 600 MB

Display: At least 1024 × 768 dots

“Image Data Converter”

CPU: Pentium 4 or faster

Memory: At least 1 GB of memory

Display: At least 1024 × 768 dots

* Starter (Edition) is not supported.

MAC OS (pre-installed): Mac OS X v10.6 – v10.8

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140  

CPU: Intel processor, such as Intel Core Solo, Core Duo and Core 2 Duo

“PlayMemories Home”

Hard Disk (Disk space required for installation): 100 MB

Display: At least 1024 × 768 dots

“Image Data Converter”

Memory: At least 1 GB of memory is recommended.

Display: At least 1024 × 768 dots

NOTE Operation is not assured in an environment based on an upgrade of the

operating systems described above or in a multi-boot environment. If you connect two or more USB devices to one computer at the same time, this

product may not operate, depending on the types of USB devices you are using. When your computer resumes activity from suspend or sleep mode,

communication between the product and your computer may not recover at the same time. Using the software “PlayMemoriesHome”

 

With “PlayMemories Home,” you can do the following: You can import images shot with this product to your computer. You can play back the images imported to your computer. You can share your images using “PlayMemories Online.”

Also for Windows, you can do the following:

You can organize images on the computer on a calendar by shooting date to view them.

You can edit and correct images, such as by trimming and resizing. You can create a Blu-ray Disc, AVCHD disc or DVD-Video disc from AVCHD

movies imported to a computer. You can upload images to a network service. (An internet connection is

required.) For other details, please refer to the Help of “PlayMemories Home.”

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142  

“Wireless Auto Import” is required if you are using a Mac computer and want to import images to the computer using Wi-Fi function. Download “Wireless Auto Import” from the URL above, and install it on your Mac computer. For details, see Help for “Wireless Auto Import.”

NOTE The software that can be used varies depending on the region. 

 

“ImageDataConverter”

With “Image Data Converter,” you can do the following:

You can edit images recorded in RAW format with various corrections, such as tone curve and sharpness.

You can adjust images with white balance, exposure, and [Creative Style], etc.

You can save the still images displayed and edited on a computer. You can either save the still image as RAW format or save it in the general file format.

You can display and compare the RAW images and JPEG images recorded by this product.

You can rank images in five grades. You can apply color labels.

 

Installing“ImageDataConverter”

 

Download and install the software by accessing the following URL (English only). http://www.sony.co.jp/ids-se/

NOTE Log on as Administrator.

 

Accessing“ImageDataConverterGuide”

Windows:

[Start] → [All Programs] → [Image Data Converter] → [Help] → [Image Data Converter Ver.4].

For Windows 8, start [Image Data Converter Ver.4], and select [Help] from the menu bar → [Image Data Converter Guide].

Mac: Finder → [Applications] → [Image Data Converter] → [Image Data Converter Ver.4], and select [Help] from the menu bar → [Image Data Converter Guide].

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147  

NOTE To play back a Blu-ray Disc that was created using movies recorded in [60p

28M(PS)]/[50p 28M(PS)], you must use a device that is compliant with AVCHD format Ver. 2.0.

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148  

Precautions/Thisproduct

Precautions

BACKING UP MEMORY CARDS

Data may be corrupted in the following cases. Be sure to back up the data for protection.

When the memory card is removed or the product is turned off during a read or write operation.

When the memory card is used in locations subject to static electricity or electrical noise.

CREATING AN IMAGE DATABASE FILE

If you insert a memory card that does not contain an image database file into the product and turn on the power, the product automatically creates an image database file using some of the memory card’s capacity. The process may take a long time and you cannot operate the product until the process is completed. If a database file error occurs, export all images to your computer using “PlayMemories Home,” and then format the memory card using this product.

DO NOT USE/STORE THE PRODUCT IN THE FOLLOWING PLACES In an extremely hot, cold or humid place

In places such as in a car parked in the sun, the camera body may become deformed and this may cause a malfunction.

Storing under direct sunlight or near a heater The camera body may become discolored or deformed, and this may cause a malfunction.

In a location subject to rocking vibration Near strong magnetic place In sandy or dusty places

Be careful not to let sand or dust get into the product. This may cause the product to malfunction, and in some cases this malfunction cannot be repaired.

ON OPERATING TEMPERATURES

Your product is designed for use under the temperatures between 0°C and 40 °C (32 °F and 104 °F). Shooting in extremely cold or hot places that exceed this range is not recommended.

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ON MOISTURE CONDENSATION If the product is brought directly from a cold to a warm location, moisture may

condense inside or outside the product. This moisture condensation may cause a malfunction of the product.

If moisture condensation occurs, turn off the product and wait about an hour for the moisture to evaporate. Note that if you attempt to shoot with moisture remaining inside the lens, you will be unable to record clear images.

ON THE FUNCTIONS AVAILABLE WITH THE PRODUCT

This manual describes the functions of 1080 60i-compatible devices and 1080 50i-compatible devices. To check whether this product is a 1080 60i-compatible device or 1080 50i-compatible device, look for the following marks on the bottom of the product.

1080 60i-compatible device: 60i 1080 50i-compatible device: 50i

NOTES FOR WHEN ON BOARD AN AIRPLANE In an airplane, set [Airplane Mode] to [On].

ON IMAGE DATA COMPATIBILITY

This product conforms with DCF (Design rule for Camera File system) universal standard established by JEITA (Japan Electronics and Information Technology Industries Association).

Playback of images recorded with your product on other equipment and playback of images recorded or edited with other equipment on your product are not guaranteed.

NOTES ON PLAYING MOVIES ON OTHER DEVICES This product uses MPEG-4 AVC/H.264 High Profile for AVCHD format recording.

For this reason, movies recorded in AVCHD format with this product cannot be played by the following devices.

o Other devices compatible with AVCHD format that does not support High Profile o Devices incompatible with the AVCHD format

This product also uses MPEG-4 AVC/H.264 Main Profile for MP4 format recording. For this reason, play back movies recorded in MP4 format with this product on MPEG-4 AVC/H.264 supported devices.

Discs recorded with HD (high definition) image quality can be played back only on AVCHD format-compatible devices. DVD-based players or recorders cannot play back HD image quality discs, as they are incompatible with the AVCHD format. Also, DVD-based players or recorders may fail to eject HD image quality discs that are recorded using the AVCHD format.

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150  

ON THE MONITOR AND LENS The monitor is manufactured using extremely high-precision technology so over

99.99 % of the pixels are operational for effective use. However, there may be some tiny black points and/or bright points (white, red, blue or green in color) that constantly appear on the monitor. These points are normal in the manufacturing process and do not affect the images in any way.

Exposing the monitor or lens to direct sunlight for long periods may cause a malfunction. Exercise caution when placing the product near a window or outdoors.

Do not press against the monitor. The monitor may be discolored and that may cause a malfunction.

Images may trail across on the monitor in a cold location. This is not a malfunction.

If the monitor has drops of water or other liquids on it, wipe it with a soft cloth. If the monitor stays wet, the surface of the monitor may change or deteriorate. This may cause a malfunction.

When the battery pack is discharged, the product may shut off while the lens is still extended. Insert a charged battery pack, then turn the product on again.

Make sure not to bump the lens or subject it to force.

NOTES ON THE FLASH Do not cover the flash with your fingers. Do not carry the product by the flash unit, or use excessive strength on it. If water, dust or sand get into the open flash unit, it may cause a malfunction.

NOTES ON DISCARDING OR TRANSFERRING THIS PRODUCT TO OTHERS Perform [Setting Reset] to reset all the settings. 

 

Ontheinternalrechargeablebattery

This camera has an internal rechargeable battery for maintaining the date and time and other settings regardless of whether the power is on or off, or whether the battery pack is charged or discharged. This rechargeable battery is continually charged as long as you are using the product. However, if you use the product for only short periods, it gradually discharges. If you do not use the product at all for about 1 month(s) it becomes completely discharged. In this case, be sure to charge this rechargeable battery before using the product. However, even if this rechargeable battery is not charged, you can still use the product as long as you do not record the date and time.

CHARGING METHOD OF THE INTERNAL RECHARGEABLE BATTERY Insert a charged battery pack into the product, or connect the

product to a wall outlet (wall socket) using the AC Adaptor (supplied), and leave the product for 24 hours or more with the power off.

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Notesonthebatterypack

CHARGING THE BATTERY PACK Charge the battery pack (supplied) before using the product for the first time. The charged battery pack will discharge little by little even if you do not use it.

Charge the battery pack each time before you use the product so that you do not miss any opportunities to shoot images.

You can charge the battery pack even if it is not completely discharged. You can use a partially charged battery pack.

If the Charge lamp flashes and charging is canceled halfway, remove the battery pack once then reinsert it.

We recommend charging the battery pack in an ambient temperature of between 10 °C and 30 °C (50 °F and 86 °F). The battery pack may not be effectively charged in temperatures outside this range.

When you connect this product and a laptop computer that is not connected to a power source, the laptop’s battery charge may decrease. Do not charge this product using the laptop computer for too long.

Do not turn on/restart a computer, wake a computer from sleep mode, or turn off a computer while this product is connected to the computer via USB cable. Doing so may cause a malfunction of this product. Disconnect the product and the computer before performing the above operations.

We do not guarantee charging if you are using a self-built or modified computer.

CHARGING TIME (FULL CHARGE) The charging time is approximately 310 minutes using the AC adaptor (supplied). The above charging time applies when charging a fully depleted battery pack at a temperature of 25°C (77°F). Charging may take longer depending on conditions of use and circumstances.

EFFECTIVE USE OF THE BATTERY PACK Battery performance decreases in low temperature environments. So in cold

places, the operational time of the battery pack is shorter. To ensure longer battery pack use, we recommend putting the battery pack in your pocket close to your body to warm it up, and insert it in the product immediately before you start shooting. If there are any metal objects such as keys in your pocket, be careful of causing a short-circuit.

The battery pack will run down quickly if you use the flash or zoom frequently. We recommend preparing spare battery packs and taking trial shots before

taking the actual shots. Do not expose the battery pack to water. The battery pack is not water-

resistant. Do not leave the battery pack in extremely hot places, such as in a car or under

direct sunlight. If the battery terminal is dirty, you may not be able to turn on the product or the

battery pack may not be properly charged. In that case, clean the battery by lightly wiping off any dust using a soft cloth or a cotton swab.

REMAINING BATTERY INDICATOR The remaining battery indicator appears on the screen.

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154  

Note

When you use a memory card with this product for the first time, it is recommended that you format the card using the product for stable performance of the memory card before shooting. Note that formatting permanently erases all data on the memory card, and is unrecoverable. Save precious data on a computer, etc.

If you repeatedly shoot and delete images for a long time, fragmentation of data in a file in the memory card may occur, and movie recording may be interrupted in the middle of shooting. If this happens, save your images to a computer or other storage location, then execute [Format].

Memory card formatted with a computer is not guaranteed to operate with the product.

Data read/write speeds differ depending on the combination of the memory card and the equipment used.

We recommend backing up important data, such as to a hard disk of a computer.

Do not attach a label on the memory card itself nor on a memory card adaptor. Do not touch the terminal section of the memory card with your hand or a metal

object. Do not strike, bend or drop the memory card. Do not disassemble or modify the memory card. Do not expose the memory card to water. Do not leave the memory card within the reach of small children. They might

accidentally swallow it. The memory card may be hot just after it has been used for a long time. Be

careful when you handle it. Do not insert a memory card that does not fit the memory card slot. Doing so

will cause a malfunction. Do not use or store the memory card under the following conditions: o High temperature locations such as in a car parked under the sun o Locations exposed to direct sunlight o Humid locations or locations with corrosive substances present Images recorded on “Memory Stick XC-HG Duo” media, SDXC memory cards

and micro SDXC memory cards cannot be imported to or played on computers or AV devices that are not compatible with exFAT when connected using a micro USB cable. Make sure that the device is compatible with exFAT before connecting it to the product. If you connect your product to an incompatible device, you may be prompted to format the card. Never format the card in response to this prompt, as doing so will erase all data on the card. (exFAT is the file system used on “Memory Stick XC-HG Duo” media, SDXC memory cards and micro SDXC memory cards.)

NOTES ON USING THE MEMORY CARD ADAPTOR (SOLD SEPARATELY) When inserting a memory card into a memory card adaptor, be sure that the

memory card is inserted in the correct direction and then insert it as far as it will go. If the card is not inserted properly, it may result in a malfunction.

When you use “Memory Stick Micro” media or a microSD memory card with this product, be sure to insert it into a dedicated memory card adaptor first.

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155  

“MEMORY STICK” MEDIA

The types of “Memory Stick” media that can be used with the product are as follows. However, proper operation cannot be guaranteed for all “Memory Stick” media functions.

“Memory Stick PRO Duo” media: *1*2*3 “Memory Stick PRO-HG Duo” media: *1*2 “Memory Stick XC-HG Duo” media: *1*2 “Memory Stick Micro (M2)” media: *1 “Memory Stick Micro (Mark2)” media: *1

*1This “Memory Stick” is equipped with MagicGate function. MagicGate is copyright protection technology that uses encryption technology. Data recording/playback that requires MagicGate functions cannot be performed with this product.

*2High-speed data transfer using a parallel interface is supported.

*3When recording movies, only media marked with Mark2 can be used.

NOTES ON USING “MEMORY STICK MICRO” MEDIA (SOLD

SEPARATELY) This product is compatible with “Memory Stick Micro” media (“M2”). “M2” is an

abbreviation for “Memory Stick Micro” media. To use a “Memory Stick Micro” media with this product, be sure to insert the

“Memory Stick Micro” media into an “M2” Adaptor as large as Duo size. If you insert a “Memory Stick Micro” media into the product without an “M2” Adaptor as large as Duo size, you might not be able to remove it from the product.

Do not leave the “Memory Stick Micro” media within the reach of small children. They might accidentally swallow it. Cleaning this product Oncleaning

CLEANING THE LENS AND FLASH

Wipe the lens and flash with a soft cloth to remove fingerprints, dust, etc.

CLEANING THE LENS Do not use a cleaning solution containing organic solvents, such as thinner, or

benzine. When cleaning the lens surface, remove dust with a commercially available

blower. In case of dust that sticks to the surface, wipe it off with a soft cloth or tissue paper slightly moistened with lens cleaning solution. Wipe in a spiral

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157  

16GB: 2400 images

32GB: 4850 images

64GB: 9600 images

Fine

2GB: 170 images

4GB: 345 images

8GB: 700 images

16GB: 1400 images

32GB: 2800 images

64GB: 5600 images

Extra fine

2GB: 125 images

4GB: 255 images

8GB: 520 images

16GB: 1000 images

32GB: 2050 images

64GB: 4150 images

RAW & JPEG

2GB: 58 images

4GB: 115 images

8GB: 235 images

16GB: 475 images

32GB: 950 images

64GB: 1900 images

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159  

60i 17M(FH) 50i 17M(FH)

2GB: 10 m

4GB: 30 m

8GB: 1 h

16GB: 2 h

32GB: 4 h 5 m

64GB: 8 h 15 m

60p 28M(PS) 50p 28M(PS)

2GB: 9 m

4GB: 15 m

8GB: 35 m

16GB: 1 h 15 m

32GB: 2 h 30 m

64GB: 5 h 5 m

24p 24M(FX) 25p 24M(FX)

2GB: 10 m

4GB: 20 m

8GB: 40 m

16GB: 1 h 30 m

32GB: 3 h

64GB: 6 h

24p 17M(FH) 25p 17M(FH)

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160  

2GB: 10 m

4GB: 30 m

8GB: 1 h

16GB: 2 h

32GB: 4 h 5 m

64GB: 8 h 15 m

1440×1080 12M

2GB: 15 m

4GB: 40 m

8GB: 1 h 20 m

16GB: 2 h 45 m

32GB: 5 h 30 m

64GB: 11 h 5 m

VGA 3M

2GB: 1 h 10 m

4GB: 2 h 25 m

8GB: 4 h 55 m

16GB: 9 h 55 m

32GB: 20 h

64GB: 40 h 10 m

Continuous shooting is possible for approximately 29 minutes for each shooting (limited by product specifications). For [MP4 12M] size movies, continuous shooting is possible for approximately 15 minutes (limited by 2 GB file size).

NOTE The recordable time of movies varies because the product is equipped with VBR

(Variable Bit Rate), which automatically adjusts image quality depending on the

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161  

shooting scene. When you record a fast-moving subject, the image is clearer but the recordable time is shorter because more memory is required for recording. The recordable time also varies depending on the shooting conditions, the subject or the image quality/size settings.  Using this product abroad Plugadaptor

You can use the AC Adaptor (supplied) in any country or region where the power supply is within 100 V to 240 V AC, 50 Hz/60 Hz.

NOTE Do not use an electronic voltage transformer as doing so may cause a

malfunction. OnTVcolorsystems

To view movies shot using this product on a television, the product and television must use the same color television system. Check the TV color system for the country or region where you are using the product.

NTSC system: Bahama Islands, Bolivia, Canada, Central America, Chile, Colombia, Ecuador, Jamaica, Japan, Korea, Mexico, Peru, Surinam, Taiwan, the Philippines, the U.S.A., Venezuela, etc.

PAL system: Australia, Austria, Belgium, China, Croatia, Czech Republic, Denmark, Finland, Germany, Holland, Hong Kong, Hungary, Indonesia, Italy, Kuwait, Malaysia, New Zealand, Norway, Poland, Portugal, Rumania, Singapore, Slovak Republic, Spain, Sweden, Switzerland, Thailand, Turkey, United Kingdom, Viet Nam, etc.

PAL-M system: Brazil

PAL-N system: Argentina, Paraguay, Uruguay

SECAM system: Bulgaria, France, Greece, Guiana, Iran, Iraq, Monaco, Russia, Ukraine, etc.

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162  

Other information CarlZeisslens

The camera is equipped with a Carl Zeiss lens which is capable of reproducing sharp images with excellent contrast. The lens for the camera has been produced under a quality assurance system certified by Carl Zeiss in accordance with the quality standards of Carl Zeiss in Germany. 

AVCHDformat

The AVCHD format was developed for high-definition digital video cameras when recording an HD (High-Definition) signal using high-efficiency compression coding technology. The MPEG-4 AVC/H.264 format is used to compress video data, and the Dolby Digital or Linear PCM system is used to compress audio data. The MPEG-4 AVC/H.264 format is capable of compressing images at higher efficiency than that of the conventional image compressing format.

As the AVCHD format uses compression coding technology, the picture may be unstable in scenes where the screen, angle of view, or brightness, etc. change drastically, but this is not a malfunction.  

License

NOTES ON THE LICENSE

This product comes with software that are used based on licensing agreements with the owners of that software. Based on requests by the owners of copyright of these software applications, we have an obligation to inform you of the following. Please read the following sections. Licenses (in English) are recorded in the internal memory of your product. Establish a Mass Storage connection between the product and a computer to read licenses in the “PMHOME” - “LICENSE” folder.

THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO

(i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR

(ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO.

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164  

Microsoft, Windows, DirectX and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Mac and Mac OS are registered trademarks of Apple Inc. iOS is a trademark or registered trademark of Cisco Systems Inc. iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and

other countries. Intel, Pentium and Intel Core are trademarks or registered trademarks of

Intel Corporation. SDXC logo is a trademark of SD-3C, LLC. Android and Google Play are trademarks or registered trademarks of

Google Inc. Wi-Fi, the Wi-Fi logo, Wi-Fi PROTECTED SET-UP are trademarks or

registered trademarks of the Wi-Fi Alliance. The N Mark is a trademark or registered trademark of NFC Forum, Inc. in

the United States and in other countries. DLNA and DLNA CERTIFIED are trademarks of Digital Living Network

Alliance. “PlayStation” is a registered trademark of Sony Computer Entertainment

Inc. Eye-Fi is a trademark of Eye-Fi Inc. In addition, system and product names used in this manual are, in

general, trademarks or registered trademarks of their respective developers or manufacturers. However, the ™ or ® marks are not used in all cases in this manual.  

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165  

Troubleshooting

Ifyouhaveproblems

If you experience trouble with the product, try the following solutions.

1. Check the items under “Troubleshooting”, then check the product. If a message such as “C/E:□□:□□” appears on the screen, refer to the self-diagnosis display.

2. Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power.

3. Initialize the settings. 4. Consult your dealer or local authorized service facility. Additional information on

this product and answers to frequently asked questions can be found at our Customer Support Website. http://www.sony.net/

Battery pack and power Youcannotinsertthebatterypackintotheproduct.

Make sure the direction of the battery pack is correct, and insert it until the lock lever is locked. Youcannotturnontheproduct.

After inserting the battery pack into the product, it may take a few moments for the product to power up.

Make sure that the battery pack is inserted correctly. The battery pack will discharge by itself even if you do not use it. Charge

the battery pack before use. Make sure that the battery is NP-FW50. 

 

Thepowerturnsoffsuddenly.

Depending on the product and battery pack temperature, the product may turn off automatically to protect itself. In this case, a message is displayed on the product screen before the product turns off.

If you do not operate the product for a certain period of time, it turns off automatically to prevent wearing down the battery pack. Turn on the product again.  

Theremainingbatterylevelindicatorshowsanincorrectlevel.

This phenomenon occurs when you use the product in an extremely hot or cold location.

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166  

Battery capacity decreases over time and through repeated use. If decreased usage time between charges becomes significant, it is probably time to replace it with a new one.  

Thechargelampontheproductflasheswhenchargingbatterypack.

Make sure that the battery is NP-FW50. When you charge a battery pack that has not been used for a long time,

the charge lamp on the product may flash in rare cases. If this happens, remove the battery pack and re-insert it.  

Thebatterypackhasnotbeenchargedevenifthechargelampontheproducthasturnedoff.

This phenomenon occurs when you charge the battery pack in an extremely hot or cold location. The optimum temperature for charging the battery pack is between 10 °C and 30 °C (50 °F and 86 °F). 

Thebatterypackisnotcharged.

When the battery pack is not charged (the charge lamp does not light) even if you follow the proper charging procedure, remove the battery pack and re-insert the same battery pack securely, or disconnect and reconnect the USB cable. 

Shooting still images/movies Youcannotrecordimages.

You are using a memory card with a write-protect switch, and the switch is set to the LOCK position. Set the switch to the record position.

Check the free capacity of the memory card. You cannot record images while charging the flash. 

 

Recordingtakesalongtime.

The noise reduction function is processing an image. This is not a malfunction.

You are shooting in RAW mode. Since RAW data files are large, RAW mode shooting may take time.

The [Auto HDR] function is processing an image. The product is compiling images. 

 

Theimageisoutoffocus.

The subject is too close. Shoot from the shortest shooting distance (W side: Approx. 3 cm (1.2 inches), T side: Approx. 30 cm (0.99 ft (from the lens)).

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168  

Theaperturevalueand/orshutterspeedand/ormeteringindicatorflashes.

The subject is too bright or too dark to shoot using the current aperture value and/or shutter speed settings. Readjust the settings.

 

Theimagecolorsarenotcorrect.

Adjust [White Balance]. [Picture Effect] is set. Set [Picture Effect] to [Off]. To reset settings to default, perform [Setting Reset].  

Noiseappearsintheimagewhenyouviewthescreeninadarkplace.

The product is attempting to increase the visibility of the screen by temporarily brightening the monitor under conditions of low illumination. There is no effect on the recorded image.

Darkshadowappearsontheimage.

Depending on the brightness of the subject, you may see a dark shadow when you change the aperture. This is not a malfunction.

Theeyesofthesubjectcomeoutred.

Set [Red Eye Reduction] to [On]. Shoot the subject at a distance closer than the flash range using the flash. Light the room and shoot the subject.  

Dotsappearandremainonthescreen.

This is not a malfunction. These dots are not recorded. 

Youcannotshootimagescontinuously.

The memory card is full. Delete unnecessary images. The battery level is low. Insert a charged battery pack.  

Theimageisnotclearintheviewfinder.

Adjust the diopter scale properly using the diopter-adjustment dial.

Theimageiswhitish(Flare)./Blurringoflightappearsontheimage(Ghosting).

The picture was taken under backlit conditions, and excessive light has entered the lens. Attach a lens hood.

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169  

Theimageisblurred.

Activate the SteadyShot function by pressing the shutter button halfway down and then shoot images.

The picture was taken in a dark location without the flash, resulting in product-shake. The use of a tripod or the flash is recommended. [Hand-held Twilight] and [Anti Motion Blur] in [Scene Selection] are also effective in reducing blur.

 

TheLCDscreendarkensafterashortperiodoftimepassed.

If you do not operate the product for a certain period of time, the product switches to the power-save mode. The product exits power-save mode when you perform operations such as pressing the shutter button halfway.

Theflashtakestoolongtorecharge.

The flash has been fired in succession in a short period. When the flash has been fired in succession, the recharging process may take longer than usual to avoid overheating of the camera.

Viewing images Imagescannotbeplayedback.

Make sure that the memory card is fully inserted into the product. The folder/file name has been changed on your computer. When an image file has been processed by a computer or when the image file

was recorded using a model other than this product, playback on this product is not guaranteed.

The product is in USB mode. Disconnecting the product from the computer. Use “PlayMemories Home” to play back on this product images that are

stored on your computer.  

Thedateandtimearenotdisplayed.

The screen display is set to display images only. Press DISP (Display Setting) on the control wheel to display the information.

Theimagecannotbedeleted.

Cancel the protection. Theimagewasdeletedbymistake.

Once you have deleted an image, you cannot restore it. We recommend that you protect images that you do not want to delete.

ADPOFmarkcannotbeput.

You cannot place DPOF marks on RAW images.

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171  

If another NFC-based application is running on your smartphone, terminate that application.

Computers Thecomputerdoesnotrecognizethisproduct.

Set [USB Connection] to [Mass Storage]. Use the micro USB cable (supplied) to connect the devices. Disconnect the USB cable, and connect it again firmly. Disconnect all equipment other than this product, the keyboard and the

mouse from the USB terminals of your computer. Connect this product directly to your computer without passing through a

USB hub or other device.  

Youcannotimportimages.

Connect this product and your computer correctly making a USB connection. When you shoot images with a memory card formatted by a computer, you

may not be able to import the images to a computer. Shoot using a memory card formatted by this product.

 

Theimageandsoundareinterruptedbynoisewhenviewingamovieonacomputer.

You are playing back the movie directly from the memory card. Import the movie to your computer using “PlayMemories Home” and play it back.

Imagesexportedfromacomputercannotbeviewedonthisproduct.

Use “PlayMemories Home” to copy images that are stored on a computer onto a memory card inserted into this product and view them on this product.

Memory cards Formattedthememorycardbymistake.

All the data on the memory card is deleted by formatting. You cannot restore the data.

Printing Youcannotprintimages.

RAW images cannot be printed. To print RAW images, first convert them to JPEG images using “Image Data Converter.”

Thecoloroftheimageisstrange.

When you print the images recorded in Adobe RGB mode using sRGB printers that are not compatible with Adobe RGB (DCF2.0/Exif2.21), the images are printed at a lower saturation.

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173  

Thenumberofrecordableimagesdoesnotdecrease,ordecreasestwoimagesatatime.

This is because the compression rate and the image size after compression change depending on the image when you shoot a JPEG image.

Theproductdoesnotworkproperly.

Turn off the product. Remove the battery pack and insert it again. If the product is hot, remove the battery pack, and allow it to cool down before trying this corrective procedure.

If an AC-PW20 AC Adaptor (sold separately) is used, disconnect the power cord. Connect the power cord and turn on the product again. If the product repeats the same error often or still does not work after trying these solutions, consult your Sony dealer or local authorized Sony service facility.

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174  

Messages

Messages Self‐diagnosisdisplay

If a code starting with a letter of the alphabet appears, the self-diagnosis function on this product is working. The last two digits (indicated by □□) will differ depending on the state of this product. If you cannot solve the problem even after trying the following corrective actions a few times, this product may need repair. Contact your Sony dealer or local authorized Sony service facility.

C:32:□□ There is trouble with the product’s hardware. Turn the power off and on

again. C:13:□□ This product cannot read or write data on the memory card. Try turning off

and on this product again, or taking out and inserting the memory card several times.

An unformatted memory card is inserted. Format the memory card. The inserted memory card cannot be used with this product, or the data is

damaged. Insert a new memory card. E:61:□□ E:62:□□ E:91:□□ A product malfunction has occurred. Initialize this product, then turn the

power on again. E:94:□□ There is a malfunction when writing or deleting data. Repair is required.

Contact your Sony dealer or local authorized Sony service facility. Be prepared to give all numbers in the error code beginning from the E.

Warningmessages

Set Area/Date/Time. Set the area, date and time. If you have not used the product for a long time, charge the internal rechargeable backup battery.

Unable to use memory card. Format? The memory card was formatted on a computer and the file format was modified. Select [Enter], and then format the memory card. You can use the memory card again, however, all previous data in the memory card is erased. It may take some time to complete the format. If the message still appears, change the memory card.

Memory Card Error An incompatible memory card is inserted.

Formatting has failed. Format the memory card again. Unable to read memory card. Reinsert memory card. An incompatible memory card is inserted. The memory card is damaged. The terminal section of the memory card is dirty. This memory card may not be capable of recording and playing normally.

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176  

Situationsthisproducthasdifficultyhandling

The product cannot take full advantage of some features under certain circumstances. When shooting under the following conditions, either recompose the shot or change the shooting mode, then shoot the images again.

Low light conditions

Sweep Panorama Lock-on AF

Overly bright conditions

Lock-on AF

Varying levels of brightness

Lock-on AF

Flickering lights

Sweep Panorama

Subjects too close to the product

Sweep Panorama

Large moving subjects or subjects that move too quickly

Superior Auto Lock-on AF Sweep Panorama Auto HDR

Subjects too small or too large

Lock-on AF Sweep Panorama

Scenes with little contrast, such as the sky or a sandy beach

Sweep Panorama Superior Auto

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177  

Scenes changing constantly, such as a waterfall

Sweep Panorama Superior Auto