hello scotland profile
DESCRIPTION
Hello Scotland are Scotland's most creative Destination Management Company (DMC) specializing in inbound incentive & business travel to Scotland. This is their company profile details their corporate travel services.TRANSCRIPT
Established in: 1996
Based: Glasgow, covering all of Scotland
Specialist Areas: • Incen8ve Travel • Conference Support • Spor8ng Support • Product Launches
Hello Scotland
143 DalseCer Avenue
Glasgow
www.helloscotland.com
A word from Bill, our Ambassador…
Crea8vity HandcraJed programs, individually brainstormed to include innova8ve & fresh ideas, unique to you
Unprecedented Quality Standardised opera8ng process means you receive the same level of service and consistency for every project
On-‐Site Support We promise the personal touch, so your clients have a designated Project Manager on call 24-‐7 during their visit, so you can relax
We Talk to You By con8nuous communica8on and listening to client feedback we can improve our processes, mo8vate staff & efficiently problem solve – giving you a fine-‐tuned & proven service.
Achieving Your Objec8ves We create a program that is specifically designed to help you achieve the goals and objec8ves of your incen8ve or event
Member Experience We share knowledge, experience, & ideas, giving you programs created by individuals with years of experience in the industry
That LiCle Bit Extra It’s the small things, with no cost, that some8mes create an emo8onal and memorable experience. Tell us what will add value for you or your clients!
Our Responsibility In 2008 we were the first UK DMC to be awarded CarbonNeutral® status. We con8nue to operate with these value, seeking greater sustainability & responsibility to local communi8es.
Hello Scotland CUSTOMER Guarantee ‘It ain’t what you do, it’s the way that you do it’
Here at Hello Scotland this simple saying is at the heart of what we do because we believe that our clients should be offered an excep8onal experience, no maCer what type of program, budget or event they are having in Scotland.
This is why we offer bespoke handcraJed incen8ve and events that ins8ll the emo8on of Scotland through posi8ve experiences; passionately brainstormed by me and my team -‐ who are a crea8ve, dynamic and super organized bunch!
We’re all passionate about Scotland and truly believe that it’s a wonderful, emo8onal and vibrant country where you’ll always find a memorable experience for your visi8ng group, what ever your requirements.
On the following pages you’ll find informa8on about our services, but this just scratches the surface. To really find out if Hello Scotland is the right DMC partner for you, I urge you to contact us to discover what we can truly offer – like the intangible things you can’t always write in a profile.
I hope to personally welcome you in Scotland some8me in the near future,
Warmest wishes
Bill Thomson Hello Scotland Ambassador
HandcraJed Incen8ves & Events By Hello Scotland www.helloscotland.com [email protected]
A Hello Scotland incen8ve will be a mix of fun, surprises, emo8ons and once in a life8me exclusive experiences!
We believe that the whole incen8ve, from airport welcomes to farewell drinks, should be exci8ng, fulfilling and a unique experience for deserving incen8ve winners.
A Scojsh Incen8ve with Hello Scotland
Hello Scotland IncenCves
When you choose Hello Scotland as your partner DMC for incen8ve travel you’ll have access to our incredible local knowledge and supplier rela8onships that we’ve built up over 15 years in business.
You’ll also have a dedicated Project Manager who has the skills, knowledge and willingness to support you in the planning stage, during the incen8ve and post travel.
What to Expect with Hello Scotland
HandcraJed Programs
We have hundreds of incen8ve ac8vi8es to choose from to create your perfect incen8ve program and your Project Manager will handpick the best ones for you and pull them together into a seamless unique program for your group.
Ac8vi8es can be tradi8onal Scojsh, cultural, historical, adrenaline fuelled, relaxing, interac8ve, based in the Highlands, based in the city…the op8ons are endless!
Free Report! The Top 5 Disastrous Mistakes DMCs Can Make…And How To Avoid DMCs who Make Them! The Hello Team produced this report to help anyone who is looking for a partner DMC in another des8na8on. It details all the signs you should look out for when forming a rela8onship with a new DMC and gives you great 8ps and advice on how to avoid DMCs who could nega8vely affect your business. You can get the report for free at : hCp://corporateincen8vetravel.wordpress.com/
‘Two nights of pure luxury and choice in the Sco8sh countryside, to reward top automo;ve dealers in Germany’
LocaCon: West & Central Scotland
Hotel: Cameron House, Loch Lomond Pax: 60
Day 1 Private high tea at the hotel whilst choosing ac8vi8es for day 2. Exclusive BBQ evening at the Boat House, with DJ music, live Jazz singer ‘The King of Swing’, a delectable ‘whisky & chocolate’ tas8ng, cheese stall and expert cocktail mixologists.
Day 2
Exclusive breakfast, then the following op8onals: Guided trip to Edinburgh, fly fishing, Scojsh field sports (falconry, archery, clay pigeon, rugby clinic & cricket), a guided trip to Glasgow, or a golfing day. The day ended with a Gentlemen’s Mee8ng and a grand gala dinner at S8rling Castle, complete with, piper on arrival, tradi8onal Scojsh music and a heart pounding Beat Retreat.
Day 3
Exclusive breakfast, then the following op8onal morning ac8vi8es: Adrenaline on the Loch (speed boats, zap cats, kayaks, canoes, rib boats, canoes and more!), a 9 hole round of golf or 8me at leisure before departure.
Luxurious Reward for Top Sales People
IncenCves & Events – Sample Program
HandcraJed Incen8ves & Events By Hello Scotland www.helloscotland.com [email protected]
Hello Scotland are experts in dealing with logis8cs / land arrangements and in providing you with the on-‐site support required when your delegates are in Scotland.
We believe that conference delegates should get the chance to experience the local des8na8on as well as the beneficial learning & networking that the conference facilitates.
Conference Support from Hello Scotland
Hello Scotland Conference Support
One of the most important parts of group travel to Scotland is the logis8cal support Hello Scotland can offer through our local knowledge and extensive conference support experience. Examples include, hotel booking, perfectly 8med airport & conference transfers, restaurant booking and much more.
Conference Logis8cal Support
Social programs are an important part of a conference trip as they allow delegates to break free from the intensity of the congress to reflect and digest the learning of each day.
At Hello we understand the needs of conference groups, from suitable restaurants to great Scojsh ac8vi8es that will give your delegates a flavor of Scotland, whilst remaining rela8vely close to your conference loca8on.
Examples could include a classic car rally, interac8ve falconry, a city tour using ‘Impulse Interac8ve’ – a team experience using android cell phone technology as the basis for a fast-‐paced city challenge -‐ or ‘simply Scojsh’ ac8vi8es like whisky tas8ng or learning to play the bagpipes!
Conference Social Programs
HandcraJed Incen8ves & Events By Hello Scotland www.helloscotland.com [email protected]
We understand the special requirements that spor8ng teams have, for example strict dietary requirements, suitable training facili8es, private dining facili8es, security and much more.
Previous clients Include:
• The Dutch na8onal team for 2 world cup qualifying matches against Scotland
• PSV Einhoven for the Europa Cup game against Glasgow Rangers FC • Alusand for the Europa Cup game against
Motherwell FC
Team Support
Hello Scotland SporCng Support
Hello Scotland understand the requirements of media groups who are aCending a spor8ng event, for example high speed internet and press conference requirements.
Our team can easily and efficiently look aXer all your media partners when they visit Scotland.
Sports Media Support
Member of the board, the sponsors and special VIPs have different requirement to the team, media and business groups.
Hello Scotland understand the intricate rela8onship they have with the other groups and the requirements for social / cultural elements, top restaurants and first class service.
Support for Board & Sponsors Travel
Business groups a]ending a sporCng event can include cultural, social and compeCCve events during their trip.
Hello Scotland are experts in incen8ve travel, so we’ve got tonnes of experience and crea8ve ideas for your groups to enjoy, pre and post match!
Business & Incen8ve Support
Dealing with short lead 8mes, mul8ple travelling groups and specific client demands in a foreign des8na8on can be a difficult task for even the most efficient of travel planner.
Choosing Hello Scotland as your partner Des8na8on Management Company for sports travel to Scotland will instantly lighten your workload as you can pass the logis8cally planning and liaising over to us.
We’ve had lots of experience hos8ng a variety of team, their board & sponsors, business groups and the media entourage.
Board & Sponsors + Business Partners:
• 2nd priority arrival, followed by a tour of Glasgow on a Vintage Bus, then aJernoon tea
at a top venue • Both groups in equal 4* hotels, situated close together • Evening dinner in a 5* restaurant • Morning op8onal ac8vi8es ‘a day at Loch
Lomond’, including a cruise, interac8ve falconry, tour of a whisky dis8llery or golf
• Pre-‐match buffet & post-‐ match party at a private members club • Luxury transfers to the game
• Airport transfers the following morning in 8me for their chartered flight
SporCng Support – Sample Program
Elite Supporters
• Arrival and transfer to 4* hotels throughout the city
• Transfers to and from the game • Airport transfers the following morning in 8me
for their chartered flight
Media
• Arrival and transfer to 4* hotels throughout the city
• High speed internet access when required • Transfers to the stadium for press conferences and game
• Airport transfers the following morning in 8me for their chartered flight
HandcraJed Incen8ves & Events By Hello Scotland www.helloscotland.com [email protected]
Free Report! SporCng Support Dilemmas – Solved by a Good DMC! We’ve put together this report to help all sports travel planners with the many dilemmas that they can face when planning a spor8ng trip, for example, special dietary requirements, sports venue liaising, logis8cal planning and looking aJer the need of all of the different groups that have travelled. You can get the report for free at : hCp://www.sports-‐travel.scotland.com (will be live shortly!)
Europa Cup Play-‐off Program
A typical program and logis;cal planning for a spor;ng group, based around the Europa Cup.
Team LogisCcs:
• Priority arrival and luxury airport transfers to hotel
• Assistance with the selec8on of appropriate training groups • Liaising with hotel regarding specific requirements, e.g. team chef, no alcohol meal 8mes etc
• Luxury airport transfers the following morning in 8me for their chartered flight
Hello Scotland Product Launch
Product Launches with a Difference…
HandcraJed Incen8ves & Events By Hello Scotland www.helloscotland.com [email protected]
Beauty & CosmeCcs
The launch of a new cosme8c range to high profile fashion and beauty journalists from across Germany. The focus was on crea8ng a plaworm for emo8on through nature – so Scotland was the perfect choice!
Highlights included a walk along the West Highland Way (in tartan wellies), hearing a piper in the distance whose sounds lead them to a Castle for aJernoon tea and a Gaelic hot chocolate. The launch took place in an exclusive loch-‐side venue which is modern, light and airy; perfect for natural cosme8cs to be launched.
Cellular Technology The launch of a new mul8media cellular phone needed to be in an environment that reflected the strong tradi8onal values of the organisa8on, yet also the dynamic nature of this cujng edge technology.
It was important that the launch incorporated a ‘challenge’ so Hello Scotland created a ‘Helicopter Castle Hunt’ where the par8cipants had to use the new mobile phones to take photos of Castles from the sky as they travelled around Scotland in a helicopter!
Previous launches also include several automoCve products, including a 4x4 in the forest, and numerous pharmaceuCcal drug launches.
Examples of Hello’s product launches
A product launch is a criCcal accumulaCon of months, maybe even years of planning, tesCng and researching, coming together to introduce a new concept or product to the world.
Here at Hello we know how important your product launch is and we understand that you must choose a launch loca8on, concept and venue that reflects the value of your organisa8on, brand and the product itself.
The Hello PerspecCve
Our experience has taught us that instead of gejng caught up in the details of menus, décor, food and logis8cs to early (which nevertheless are extremely important to the launch), we start by looking at the bigger picture and consider how we can help you create a meaningful connec8on between your product / brand / organisa8on, and the environment in which the launch is taking place – not only the landscapes, but the culture, heritage and values too.
By crea8ng a rela8onship between your brand / product and the culture, heritage or landscapes of the launch des8na8on you can create a emo8onally connected and complete ‘experience’ for guests to become immersed in the essence your product; leaving a truly long las8ng, and more importantly posi8ve memory about the launch of your product.
Here at Hello Scotland we’re passionate about the versaClity and variety of opCons Scotland can offer when it comes to product launches, from the wilderness of the Highlands, luxury sebng, technological wonderment or chic city. Our team can help you brainstorm, create, plan, organise and run successful and memorable product launch experiences.
HandcraJed Incen8ves & Events By Hello Scotland www.helloscotland.com [email protected]
Contact Us Contact Hello Scotland
Hello Scotland
143 DalseCer Avenue Glasgow
G15 8TE
t. +44 (0) 141 944 7224 f. +44 (0) 141 944 7230
e. [email protected] w. www.helloscotland.com
Find out more about organising corporate events & incen8ve travel in Scotland on our blog:
hCp://corporateincen8vetravel.wordpress.com/
View videos of incen8ve ac8vi8es and Scojsh fun On the Hello Scotland You Tube Channel: hCp://www.youtube.com/helloscotlandvideo
Find more images of incen8ve ac8vi8es & Scotland photos at:
hCp://www.flickr.com/photos/helloscotland/
Get More Info from Hello Scotland
A word about Going Green with Hello ‘Going Green with Hello' is a Hello Scotland accredita8on based on the environmental and green policies held by our suppliers to represent their achievements in an easily interpreted system.
For our clients, it helps you match your green policies with your incen8ve and corporate travel providers. Look out for the accredita8on logos below…
Level 1 This is a valued Hello Scotland supplier who is showing enthusiasm, interest and poten8al dedica8on in our 'Going Green with Hello' framework.
Level 2 This is a valued Hello Scotland supplier who has already started on their green path and who are keen to learn beCer prac8ces through the 'Going green with Hello' framework.
Level 3 This is a valued Hello Scotland supplier who is already a solid green-‐thinker and who are keen to further improve their green opera8ons and share good prac8ces with us through the Going Green with Hello' framework.
Level 4 This is a valued Hello Scotland supplier who excels in their sustainable tourism creden8als and who are keen to share good prac8ces with us through the 'Going Green with Hello' framework.
More informa8on about Going Green with Hello can be found at: hCp://www.helloscotland.com/meet-‐the-‐team/Green-‐Creden8als/
Our Project Team would be delighted to assist you with any Scotland request that you might have.
Or if you’re interested in finding out more informaCon about Scotland, Hello Scotland or holding any kind of corporate event here, click on the links on the leX.