Hello Doncaster!

A New Partnership• Virgin Trains East Coast brings together the transport experience of Stagecoach Group and the brand power of Virgin

• It’s about building on the achievements that East Coast made and the pride and high quality of the people who work in the business

• And it’s about recognising the heritage and history of an iconic route

It All Started On 1 March

A Little Help From Our Friends

Further, Quicker, Better• Eight year franchise• New fleet of 65 Super

Express Trains to be introduced 2018 – 2020

• 25,000 extra seats• More services, new

destinations – Huddersfield, Middlesbrough, Sunderland

• Faster journeys, including 4hr London-Edinburgh

• £3.3bn Premium Payments

The Virgin Way• £21m invested in existing fleet in first

2 years

• Improved onboard catering designed by local chefs

• Freshly cooked breakfasts

• More flexible seat reservation system

• Bean to cup coffee

• Improved onboard wifi

• Luggage hubs on Anglo-Scottish services

• Pre-ordered food delivered to your seat

Station to Station• £25m investment• Free station wifi• New customer zones• 500+ car parking spaces• Car clubs & car sharing• 50% increase in cycle

storage• First Class Lounge

refresh• Electronic info posters

People, Skills, Communities• Red Track graduate training programme, new National Academy for

Rail Professional Education, apprenticeship and schools partnership schemes

• Job trials scheme offering opportunities for young and unemployed people plus unique partnerships to support ex offenders and prevent re-offending by getting people into good jobs

• Major investment in developing people skills and achieving Investors in People Gold status

• Innovation Council to evaluate, prioritise and develop ideas• New £3m customer and communities fund to provide opportunities

for commercial, local community and meeting spaces at stations• Explore using of First Class Lounges in the evenings

Where Do You Want To Go?• December 2015

- new direct weekday service between Sunderland and London- extra weekday service between Stirling and London- extra Saturday service between Leeds and London

• May 2016

- extra weekday services between Edinburgh and London

- extra Sunday service between Edinburgh, Newcastle and London

2020 Vision• Dramatic reduction in journey times between Leeds, Newcastle and

Edinburgh to London in May 2020

Dec 2014 (north)

No of trains

Fastest May 2020 (north)

No of trains

Fastest

London King’s Cross

75 London King’s Cross

100

Peterborough 51 00:45 Peterborough 52 00:40

Doncaster 54 01:34 Doncaster 58 01:27Leeds 33 02:11 Leeds 37 01:58York 36 01:48 York 45 01:45Darlington 31 02:17 Darlington 31 02:13

Newcastle 31 02:47 Newcastle 44 02:34

Edinburgh 19* 04:21 Edinburgh 27 03:59

19.30 Kings Cross to Newcastle is extended to Edinburgh on Fridays, which increases Morpeth, Alnmouth, Berwick and Edinburgh calls by one

The Future Now Arriving