helicopter emergency medical services - airbus · 005 reach difﬁcult and isolated locations only...

HelicopterEmergency Medical Services

Mission

002

THE GOLDEN HOUR– WHEN LIVES ARE AT STAKE,GETTING THERE ON TIME CANMAKE ALL THE DIFFERENCE Each year, 2 percent of the population in a developed country will need emergency

care and transportation to a hospital. Arriving within the hour is crucial for saving lives.

Many among this 2 percent live outside the “Golden Hour” zone for ground emergency

vehicles. When lives are at stake, time is of the essence. Fast and efficient, helicopters

allow operators to provide the necessary emergency health care without losing

valuable time.

Airbus Helicopters supplies nearly one-third of the world’s civil rotorcraft fleet and has

obtained a 60 percent share of the emergency medical services (EMS) market. Its

products are the preferred choice for the world’s largest EMS operators and a

reference in the industry for newly emerging markets. Airbus Helicopters' longstanding

experience in this sector has allowed for an in-depth understanding of the specific

needs of EMS end users.

Helicopter Emergency Medical Services

003Helicopter Emergency Medical Services

004

Airbus Helicopters offers a wide choice of helicopters, from its 1.7-ton, 5-seat, single-engine EC120 tothe 11-ton, 24-seat, twin-engine EC225. These rotary-wing aircraft are fully compliant with all stringentHEMS missions – such as primary, secondary and intensive patient transport as well as disaster recovery– and have been developed to offer easy access and a flexible cabin with flat floors to cope withoperators’ needs. In order to meet stringent requirements, Airbus Helicopters aircraft integrate the mostup-to-date technologies and can be fitted with an array of cutting-edge, certified emergency and medicalequipment to save lives.


HEMS: Save time, save lives

005

Reach difficult and isolated locationsOnly an emergency medical helicopter can provide theflexibility to deliver medical care where no ground vehiclecan possibly go. In addition, this aircraft can coverdistances three-to-five-times faster than a road ambulanceand can land as close as possible to the accident site evenwhen unreachable by ground vehicle.

Fast arrival and initial treatmentThe speed with which medical teams can reach a patientin life-threatening situations is vital. Thanks to a wide rangeof medical equipment onboard, the medical crew is ableto make an initial diagnosis and start treatment. Thestabilized patient can be transported by helicopter to thenearest or most appropriate hospital quickly, smoothly andin comfort.

Provide air medical transport for inter-hospital transfersHEMS provides a rapid response for urgent transfers of criticalpatients from one hospital to another. Some patients mayneed more intensive care, requiring highly sophisticatedmedical equipment and experts on board even over longerdistances. Furthermore, urgent transport of organs and /orspecialized medical experts may be necessary.

Cost effectiveThe cost of a HEMS set-up versus a ground unit set-up,with similar response times and staffing for the same joband covering the same service area, would require anannual budget that is higher for the ground unit. An airmedical program may also be cost-effective by extendinga regional tertiary care center's capabilities to a largergeographic area. This decreases the need to duplicateexpensive trauma centers, burn centers, and neo-natalintensive care units. Finally, an air medical program alsodecreases the number of ground ambulances needed forlong-distance patient transport – freeing more ambulancesfor local coverage.

Concentrate on the job ahead An emergency medical helicopter encounters far lessacceleration, braking and vibration than a ground unit.Also, there are no tight turns, screeching stops and bumpyroads with which to contend – allowing medical crews toconcentrate on the mission and patients being transportedin greater comfort.


Only a helicopteremergencymedical service:

• Reaches victims three-to-five-timesfaster than road units- Flies over obstacles and avoidsthe hassle of winding roads- Never gets caught in traffic- Reaches victims far from roads

• Significantly enlarges a hospital’shealth security footprint

• Provides the quickest relief frommajor pain

• Reduces the risks of high-speedroad missions

• Increases the output of EMSteams

• Improves the survival rate• Saves people from certain death• Gives the same chance to all,wherever they are

HEMS roles

006

When time is of the essence,rely on the experience of Airbus HelicoptersWith years of experience and know-how in providing dedicated, fully-equipped helicopters to emergencymedical services agencies around the world, Airbus Helicopters has learned what its clients need most.


007

Flight safetyAirbus Helicopters products arecertified according to the moststringent requirements from airworthinessauthorities. As a member of theInternational Helicopter Safety Team(IHST), Airbus Helicopters is alsocommitted to providing additional safetyfeatures in flight or on the ground thanksto the unique design of its helicopters:modern glass cockpit, NVG compatibility,reduced footprint, high clearance underthe aircraft structure and the Fenestronshrouded tail rotor.

Land safely anywhereAirbus Helicopters' cockpits offer pilotsexcellent visibility to help navigatedifficult landings.The company’s rotorcraft are designedto provide exceptional maneuverabilitywith compact external dimensions.The out-of-reach high-set main rotor, aswell as the shrouded tail rotor, allowlandings as closely as possible andmaximize the safety of people on theground.

Low sound levelsThanks to the use of moderncomposite materials, low-sound mainrotors and the shrouded Fenestron®,

Airbus Helicopters aircraft are the quietest helicopters in the world – andoperate with substantially lower sound levels than the strict ICAO limits. This isvital to completing operations near high-population areas.

Fast response timeAutomatic and safe start-up may allow the pilot to take off within one minuteand reach the scene with fast cruising speed in the shortest possible time.

Comfort and ergonomicsThe Airbus Helicopter product line offers a spacious cabin with flat floor for theinstallation of all necessary medical equipment in the most ergonomic waypossible. The cabin provides excellent working space for the medical team andallows access to all parts of a patient. Airbus Helicopters aircraft also providea variety of extra-wide side accesses to facilitate loading and unloading of thestretchers.


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Light single-engine helicopters AS350 / EC130

A family concept for economical medical flightsThe AS350 and EC130 are the reference single-engine helicopters in EMS missions. The main reasons fortheir success are performance, visibility, mission flexibility and low operating costs. In addition, the cabinscan be accommodated with different levels of EMS kits, according to customer needs.



HEMS FeaturesThe spacious, unobstructed cabinprovides exceptional visibility andsufficient space to install all necessaryequipment. With its wide side opening,the loading of a stretcher is quick andsimple.

AS350This most successful and provensingle-engine helicopter can transportone stretcher and up to three medicalcrew members with necessary medicalequipment (i.e. Patient Loading System,medical equipment mounting, medicalpanels, storage and oxygen system aswell as overhead ceiling lighting). Its enginepower allows operations in high and hotenvironments. In 2010, a highly successfulHimalayan mountain rescue mission wasperformed at an altitude of 6,900 meters.

EC130 T2This helicopter offers the largest cabinin its class combined with wide sideloading capability of 2.2 meters, andcan transport one wheeled stretcher andup to three medical crew members withnecessary medical equipment (i.e. PatientLoading System, medical equipmentmounting, medical panels, storage andoxygen system as well as overheadceiling lighting). In addition to the excellenthot and high performance, it providesoutstanding visibility, the lowest externalsound level in its class as well as thesafest operation on the ground and inflight thanks to the Fenestron® tail rotor.

Low operating costsThese are the most cost-effectivehelicopters to operate thanks to themaintenance concept and low fuelconsumption.

010

Light twin-engine helicopters AS355 / EC135 / EC145

The Reference Helicopters for EMS missionsThe EC135 offers the perfect solution for a full range of EMS mission scenarios. With its compact size andshrouded tail rotor, the EC135 can land in confined areas. This helicopter's wide, unobstructed cabin offersincreased visibility for observation operations. Mission flexibility, low sound, reduced maintenance, operationalcosts and higher availability are among the many reasons why so many EMS service providers have alreadychosen the EC135 for their daily operations.


011

EC135Landing in confined areaThe EC135’s skid landing gear (three heights available)along with its compact design make it possible to land invery confined areas or on unprepared terrain, wherever theinjured are awaiting urgent help. An out-of-reach main rotor and protected Fenestron® tailrotor allows pinpoint landings close to the patient inoptimum safety.

Loading with rotor turning at a hospitalQuick and easy patient loading can be performed via therear clamshell doors with windows, even when the rotorsare turning. The rear clamshell door also can be openedeasily with one hand. The high-set main rotor andFenestron® tail rotor ensure that the crew can work safelyaround the helicopter.

Modern NVG cockpitOperational safety is ensured by a modern glass cockpitlayout with first limit indicator. It features large displays fora moving map, weather radars, and H-TAWS. Pilots canoperate safely under VFR and Dual/Single Pilot IFR as wellas night operations under NVG conditions.

Disaster management and SAR missionsThe EC135 has excellent slope landing capabilities and canperform rapid interventions in situations of high risk, adverseweather, catastrophes and disasters, and in emergenciessuch as floods, earthquakes, landslides and heavy snowfalls.

Spacious cabin with two medical crew and stretcher,with ample space overheadThe EC135 was designed in close cooperation withmedical professionals and rescue experts. It offers anunobstructed cabin with flat floor suited for the installationof a large range of medical devices and equipmentadapted to different user’s needs. The spacious andergonomic cabin facilitates in-flight resuscitation (CPR) andendotracheal intubation capabilities.

An onboard anti-resonance isolation system (ARIS)ensures low vibration levels and a smooth ride. Thehelicopter provides ample room for up to two crewmembers as well as up to three medical seats (for doctor,flight nurse and/or paramedics) and one stretcher for onepatient. A second stretcher can be installed within secondswith two medical seats remaining.


HEMS Features

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The Airbus Helicopters EC135 and EC145 offer unmatched safety in flight and on the ground. Their highmain rotor, structural clearance, and tail rotor protections allow the helicopter to land in very confinedareas. Exceptional visibility, combined with the compact glass cockpit instrument panel (NVG compatible)ensures the highest safety for demanding missions. The EMS interior can be customized according tocustomer needs and is removable in just a few minutes..The new EC145 T2 version provides the best high and hot performance in its class. The most innovativeavionic solutions as well as a new powerful Fenestron® make the EC145 T2 the “future reference” HEMShelicopter, whatever the environment.


Light twin-engine helicopters – AS355 / EC135 / EC145

Safety first by Airbus Helicopters for EMS missions

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EC145Primary EMS missionsThe spacious cabin interior and large sideopening of the EC145 provides easyaccess for patients and medical crew.The unrivaled large rear access with awide opening of the two clamshell doorsenables quick, easy and safe patientloading and unloading even while therotor is turning. Thanks to its outstandingcabin volume, the EC145 can transporttwo patients on stretchers, bothequipped with independent medicalapparatus and up to three medicalcrew and two pilots.

Secondary EMS mission and HICAMThe EC145 provides exceptionalcapabilities to transfer patients from onehospital to another. It can be equippedwith different levels of medical equipmentup to HICAMS (helicopter intensive caremedical service) and transport onepatient with up to three medical crewwith two pilots over 300 NM.

The large cabin space offers easyaccess and an ergonomic workingenvironment, even for long operations.

Modern NVG cockpitFast operational safety is ensured by amodern glass cockpit layout with firstlimit indicator. It features large displaysfor a moving map, weather radars andH-TAWS. Pilots can operate safelyunder VFR and Dual/Single Pilot IFR aswell as night operations under NVGconditions.

Disaster management SAR missionThe EC145 is equipped with a highperformance rescue winch featuring acapacity of 272 kg / 600 lb and a cablelength of 90 meters. Its unrivaled side

access without door post allows easystretcher loading, even during the flightwhen hoisting is mandatory. Thanks toexcellent slope landing capabilities, it canperform rapid interventions in situations ofhigh risk, adverse weather, catastrophesand disasters, and in emergencies suchas floods, earthquakes, landslides andheavy snowfalls.

Skid landing facilitates the hoist operatoraction with stand-up capability, facilitatingthe lifting of rescuer and patient.


014 Helicopter Emergency Medical Services

The Dauphin family has high speed and long range capability, which are key parameters for SAR andEMS secondary missions in certain areas. The spacious cabins of Airbus Helicopters’ Dauphin familycan easily accommodate bulky medical equipment. The advanced human machine interface, state-of-the-art glass cockpit and unique Airbus Helicopters dual digital 4-axis automatic flight control systemmaximize the pilot’s effectiveness for these demanding missions, even in the most challenging environment.The new EC175 offers high-end capability for EMS transport as well as intensive care transport,MEDEVAC and SAR missions thanks to its large cabin, as well as excellent endurance, range and useful load.

Medium twin-engine helicopters – AS365 / EC155 / EC175

Designed for SAR and EMS missions

The Dauphin family benefits fromyears of experience and has beendesigned to ensure smooth andfast flightsThe family offers unmatched visibility inits class. Its state-of-the-art glasscockpit avionics display is compatiblewith night-vision goggles, making it fullyavailable night and day. The helicopteris equipped with a 4-axis autopilot instandard, while the very low vibrationlevels provide optimal conditions forpatient transport and treatment. Theeffectiveness and success of today’semergency interventions is centered onthe necessity of rapid deployment – a keyfeature of the Dauphin helicopter series.

Large and unobstructed cabinDauphin family cabins offer enoughroom for multiple patients and medicalpersonnel. The AS365 can be arrangedwith two stretchers and four seats,while the EC155 features space for twostretchers and eight seats. The high setmain rotor and tail rotor allow for safeloading while the rotor is turning.

The EC175 is the newcomer in SAR and long-range HEMSsecondary missions.This helicopter completes the wide Airbus Helicoptersproduct line and provides the longest range in its class. It isequipped with the most modern cockpit linked to a 4-axisautopilot. The helicopter's large cabin volume (more than12m3) and cabin access position the EC175 as a majorplayer for disaster relief, SAR and hospital transfer.


Approved by the

U.S. Coast Guard

l

l

l

l

EC175 Instrument panel

Argentine

90 maintenance, repair and overhaul (MRO)

7 Logistics platforms

25 Training centers

Simulators

Mexico

EC135EC145

Ecureuil/AStar

EC225

AS365 N2/N3EC135EC145 T2EC155AS332 L1/L2EC225NH90

Chili

Brazil

United States + Canada = 29 centers

2 Technical support hubs

Por

Unit

Canada

United States

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The Airbus Helicopters global Support & Services network offers operators the full range of local servicesneeded to perform daily operations, from spare parts supply and technical assistance, to MRO servicesand training.


Ready when duty calls: A worldwide network of servicecenters is ready to supportEMS operators

Japan

South Korea

Hong-Kong

Indonesia

Malaysia

China

India

South Africa

Singapore

New Zealand

Australia

EC225

EC225

AS365 N3

A

Kenya

United Arab Emirates

Russia

EC135

France

Spain

rtugal Italy

NorwaySweden

PolandGermany

Romania

Greece

Beneluxed Kingdom

Europe= 28 centers

AS 332

Switzerland

Slovenia


018

A flexible package of servicesavailable anytime, anywhereAirbus Helicopters is committed to keeping EMS service providers flying whenever and wherever they operate.The company's worldwide distribution network is composed of modern automated logistics centers,international logistics platforms, and local inventories around the world. These are completed by 24/7AOG support.


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In-service introduction packageThe arrival of a new helicopter in yourfleet often entails adjustments to yourorganization. Airbus Helicopters willassist you in setting up your activitiesand figuring out the best organization forthe logistics and technical assistance foryour fleet. We offer additional trainingand provide you a first set ofconsumables and necessary tools tostart your operations.

Field serviceProximity is the key word for AirbusHelicopters: bringing competencies toits customers.Our On-the-Job Training (OJT) fortechnicians covers proven and newtechnology systems, new maintenanceoperation modes and optimizedmaintenance scheduling. Our technical representatives willsupport your teams in improving themaintenance of your helicopters, throughan optimized trouble-shooting andaccording to Airbus Helicopters’documentation.

Operational trainingOur training solutions range fromab-initio to very specialized missionoriented courses. They focus on realsituations and decision-making,acquiring emergency experiencebefore it happens. On top oftheoretical courses carried out in ourOEM Computer Aided Instruction(CAI) environment, the use of FullFlight Simulators enables us to createthe most realistic conditions for suchEMS mission scenarios as operating

NVGs or hoisting. In line with AirbusHelicopters’ strategy to deploy meansas near as possible to youroperations, our simulators offer crewsa safe, local and cost-effectivesimulation solution, while the aircraftcontinues to perform missions. Youcan also benefit from light and moderntraining media, such as the virtualcockpit procedures trainer (VCPT), theavionics trainer (AVT), and web-basedtraining, for easy self-instruction.


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Your helicopters must be ready to fly at a minute’s notice. To answer the specific needs of an EMSmission, we have introduced specific and customized programs for optimal support of your operations.These ensure the maximum availability, the minimum of operating costs, and full budget control.


Mission-oriented dedicated services:

Our fast response makes all the difference in the field

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Airbus Helicopters' main fixed-hourly-rate programs

Logistics Field Representative (LFR)The LFR manages an operator's supplychain by sharing Airbus Helicopters’expertise on logistics flows monitoring,forecasting, inventory management,repair, warranty, etc. The LFR is yourfocal point of contact for an integratedlogistics support.


Repair-By-the-Hour Unscheduled Parts-By-the-Hour Advanced PBH -Maintenance Insurance-Plan

Comprehensive coverage √ √ √ √

Secured maintenance costs √ √ √ √

TBO provisioning √ √ √

Repair process √

Standard exchange process √ √ √

Budget control √ √ √ √


710 km / 383 NM

721 kg / 1,590 lb

1,715 kg / 3,781 lb

223 km/h / 120 kts

321kg / 707 lb

4 h 19 min

Yes

666 km / 360 NM

1,030 kg / 2,270 lb

2,250 kg / 4,960 lb

246 km/h / 133 kts

426 kg / 939 lb

4 h 24 min

Yes

642 km / 346 NM

1,013 kg / 2,233 lb

2,250 kg / 4,960 lb

254 km/h / 137 kts

426 kg / 939 lb

4 h 20 min

Yes

616 km / 332 NM

1,088 kg / 2,399 lb

2,500 kg / 5,512 lb

236 km/h / 127 kts

426 kg / 939 lb

4 h 00 min

Yes

731 km / 395 NM

1,097 kg / 2,447 lb

2,600 kg / 5,732 lb

222 km/h / 120 kts

577 kg / 1,272 lb

4 h 35 min

Yes

EC120 B AS350 B2 AS350 B3e EC130 T2 AS355 NP E E A

MAXIMUM RANGE (AT MTOW)

USEFUL LOAD

CAPACITY

MTOW

FAST CRUISE SPEED

STANDARD FUEL TANKS

ENDURANCE (AT MTOW)

IFR/VFR DAY AND NIGHT

EMS Equipment


630 km / 340 NM

1,498 kg / 3,303 lb

2,980 kg / 6,570 lb

252 km/h / 136 kts

560 kg / 1,235 lb

3 h 33 min

Yes

663 km / 358 NM

1,731 kg / 3,816 lb

3,650 kg / 8,047 lb

248 km/h / 134 kts

728 kg / 1,606 lb

3 h 37 min

Yes

792 km / 427 NM

1,891 kg / 4,169 lb

4,300 kg / 9,480 lb

269 km/h / 145 kts

897 kg / 1,977 lb

4 h 06 min

Yes

784 km / 423 NM

2,301 kg / 5,073 lb

4,920 kg / 10,846 lb

265 km/h / 143 kts

993 kg / 2,189 lb

4 h 03 min

Yes

1111 km / 600 NM

2,897 kg / 7,271 lb

7,500 kg / 16,535 lb

276km/h / 149 kts

2,045 kg / 4,510 lb

6 h 00 min

Yes

838 km / 452 NM

5,534 kg / 12,200 lb

11,000 kg / 24,251 lb

262 km/h / 142 kts

2,017 kg / 4,447 lb

4 h 05 min

Yes

E A A E A EC135 T3/P3 EC145 T2 AS365 N3+ EC155 B1 EC175 EC225

4 4 4 5

3 6

AOG: Aircraft On GroundAC: Alternating CurrentCPR: Cardiopulmonary ResuscitationECG: ElectrocardiogramFADEC: Full Authority Digital Engine ControlICAO: International Civil Aviation OrganizationIFR: Instrument Flight RulesLFR: Logistics Field RepresentativeMRO: Maintenance, Repair, and OverhaulMTOW: Maximum Takeoff WeightNVG: Night Vision GogglesTBO: Time Between OverhaulsVFR: Visual Flight Rules


Glossary


THE WORLD’S LEADING

HELICOPTER MANUFACTURERTo date, Airbus Helicopters has delivered some 17,000 helicopters in

148 countries. With more than 7,700 civil and parapublic helicopters in

service, Airbus Helicopters aircraft make up nearly one-third of the

world’s turbine-engine rotorcraft fleet. This international scope is only

natural for a group with the largest and most up-to-date range of

helicopters on the market. From From single- and twin-engine light and

medium helicopters to 11-ton-class helicopters, Airbus Helicopters has

the right aircraft to handle any and all of your civil missions.

ContactsFor more information, please contact:[email protected]

© AIRBUS HELICOPTERS, AeroportInternational Marseille Provence - 13725Marignane Cedex - France - 2014 - Allrights reserved, Airbus Helicopters’ logoand the names of its products and servicesare registered trademarks. Airbus Helicopters reserves the right to makeconfiguration and data changes at any timewithout notice. The facts and figures containedin this document and expressed in good faithdo not constitute any offer or contract withAirbus Helicopters.

Concept design by MicroMegaPhotos by ©Nicolas Gouhier - ©WolfgangObrusnik - ©Airbus Helicopters / Jérôme Deulin -©Eric Raz.

Printed in France by Hemisud

Printed on PEFC certified paper originating from sustainable forests.

HEMS-BR-0214E

helicopter emergency medical services - airbus · 005 reach difﬁcult and isolated locations only...

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