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An easy to read and understand presentation on the operation of heat pumps

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  • Residential Heat Pump

    Rebate Programme

    Information session

    18 February 2011

  • 2

    Agenda

    Residential heat pump rebate programme

    Technology

    Conditions of participation in programme Supplier/Customer

    Process

    Concluding Remarks

    Questions

    Item Who

    Opening and welcome Andrew Etzinger

    Evacuation procedure Venue representative

    South Africas Electricity Supply-Demand Situation Andrew Etzinger

    Heat Pump Rebate programme Nosipho Maphumulo

    - Structure of the programme Michael Ndlovu

    - Envisaged process Fikile Segole

    Way forward and closure Nosipho Maphumulo

  • 3

    Annual energy gap for 2010 to 2017 under base case outlook, TWh shortfall

    SA electricity supply-demand balance will remain tight until 2015 with 2011/2012 the crucial period

    Assumptions Eskom estimate of the IRP2010 moderate load forecast (~250 TWh in 2010); Initial expectation of 6 TWh gap in 2010 did not realise due to lower than expected demand; New build (e.g., Medupi, Kusile, Ingula) & RTS at current dates; REFIT as per IRP1 (1 GW by FY2018); DSM as per base plan (3.9 GW by FY2018); Planned maintenance allocation increased to ~10%

    15 14 16 2017 13 11 12 2010

    9 TWh is equivalent to ~1000 MW base load capacity

  • 4

    Electricity System requirements

    Summer Profile (Jan April)

    Winter Profile (May Aug)

    Energy savings required during daylight hours

    between 06h00 and 20h00 on weekdays

    Mainly energy savings required during

    Summer

    Peak savings a specific requirement

    during winter

    The total system load factor is high (76%) such a flat profile will require energy rather than load reduction

  • 5

    A number of levers have been identified and explored to help close the gap

    Supply Side Levers to help close gap1

    Eskom Gx performance: improve forced outage rate by 1% by 2012 and 2% in the next 5 years.

    Increased Gx capacity in existing fleet: There is an opportunity to get about 100MW as existing plant is refurbished by 2012.

    Own-Gen2: Partner with industry to leverage 100MW by 2011 identified by industry (1000MW by 2015 in own-generation options). The key issue is the grid access framework.

    Municipality Gx: unlock existing capacity by assistance & short-term PPA's. Target about 200MW over the next 3 to 5 years.

    Renewables: The renewable feed-in tariff (REFIT) programme is targeting 1025MW by 2013. Government will lead the procurement process and Eskom will be the buyer.

    1 Excluding involuntary curtailment of demand or running peaking plant beyond agreed level for MYPD2 tariff 2 Own-Generation includes renewables, co-generation and conventional generation

    Internal Energy Efficiency: Eskom has a 1 billion kWh programme. A significant portion of this saving is in improving the efficiency of converting coal to electricity.

    Additional Eskom DSM: Deliver on 4.1 TWh by FY 2012/13 by leveraging the existing funding allocation through MYPD2.

    Government SWH: Implement the 1 million Government Solar Water Heating project.

    Demand response: Eskom has secured 2000MW of interruptible load and nearly 500MW of incentive based demand response from large industrial customers. Eskom is targeting a further 500MW by winter 2011 from its smaller industrial and commercial customers. There is a potential to ramp this up to about 2500MW in the entire market (including the residential sector).

    Demand Side Levers to help close gap1

    Contribution to closing the gap has been identified for each lever in constrained (i.e. funding and resources have been secured but further effort is required) and highly constrained (i.e.

    specific barriers yet to be resolved) environments

  • 6

    Even if we deliver against all opportunities, there will still be significant risk of a gap in the early years

    Even pulling all levers

    21 16

    10 6

    3

    27 24

    a gap still exists in some years

    -19

    14

    -14

    13

    -7

    12

    6

    2011

    5

    2017

    -28

    16

    -25

    15

    TWh

    Energy saving opportunities identified1

    Forecast energy gap if full potential is captured

    1 Excludes SADC options as total potential is unconfirmed 2 Examples of constraints: Funding, Policy and legislation, Industry manufacturing, installation and service capacity

    Highly constrained

    Constrained2

    Gap

    Decisions required Levers alone are insufficient to close full gap over whole period

    It is critical that significant work is done to unlock constraints and deliver maximum value on levers identified

    Further measures are still required to bridge the gap in 2011/2012

  • 7

    A safety net is needed to close the remaining gap and protect SA in case levers do not deliver

    Closing the energy gap

    Providing capacity to meet peak demand

    In the absence of this system safety net, a reduction in planned critical maintenance is the final alternative to national load-shedding A 1% reduction in annual planned outages equates to ~2.3 TWh additional energy available to the system Further postponing critical maintenance creates serious risk to safety of our people and integrity of our assets and is not the preferred option.

    Legislated energy reduction for the 500 largest industrial consumers (Eskom and Munics)

    A 5% energy reduction will yield a 6 TWh energy saving.

    Encourages movement towards a more energy efficient economy.

    Some concern around impact on economic growth hence the need to provide time to adapt.

    Measures to close the remaining gap

    By deploying smart metering technology options for demand response in the smaller customer segments, customers can participate in responding to energy constraints.

    These technologies will also provide customers a tool to better manage their demand and reduce costs.

    Increased operation of OCGTs during critical years Increasing the OCGT load factor by 5 percent

    provides ~1 TWh additional energy p.a. Creates significant additional cost for Eskom of

    ~R2bn per TWh additional energy.

    Energy Conservation Scheme (ECS)

    Additional Demand Response (DR)

    Increased use of OCGT

  • 8

    Summary

    The current focus is on the energy gap into the foreseeable future A portfolio of supply and demand solutions are being implemented to address the

    projected energy gap Acceleration of Demand Side Management is a key lever in strengthening security of

    supply Internally Eskom is optimising current DSM processes to make it more attractive to

    the market Eskom would like to better leverage the external market to implement DSM Eskom will make available additional funding to accelerate the DSM programme Residential Heat Pumps Rebate Scheme provides a unique opportunity for project

    developers to accelerate their businesses with efficient hot water solutions Eskom would like to partner with yourselves to ensure that we address this challenge We want to obtain your inputs, issues and concerns in the implementation and

    refinement of the residential HP rebate scheme The objective of today is to listen to you in order for us to develop a solution that will

    address the immediate problem We see this as a springboard to a healthy, long term relationship to support

    sustainable energy efficiency in South Africa.

  • 9

    Agenda

    Residential heat pump rebate programme

    Technology

    Conditions of participation in programme Supplier/Customer

    Process

    Concluding Remarks

    Questions

    Item Who

    Opening and welcome Andrew Etzinger

    Evacuation procedure Venue representative

    South Africas Electricity Supply-Demand Situation Andrew Etzinger

    Heat Pump Rebate programme Nosipho Maphumulo

    - Structure of the programme Michael Ndlovu

    - Envisaged process Fikile Segole

    Way forward and closure Nosipho Maphumulo

  • 10 10

    Heat Pump Rebate Programme - overview

    Purpose of the domestic heat pump rebate programme

    The current heat pump programme only caters for the industrial and commercial sectors utilising the NERSA budget allowance and ESCO model process. It does not cover the residential market.

    The purpose of the residential heat pump rebate programme is to provide financial assistance to the residential market through a rebate, enabling individual customers to purchase energy efficient heat pumps at a rebated cost.

  • 11 11

    Residential heat pump rebate programme

    Eskom commissions a supplier to offer his product (heat pump) to the

    customer at a discount (rebate).

    The supplier claims the discount/rebate from Eskom.

    This rebate is mutually beneficial to all parties involved

    the supplier sales are increased

    the customer electricity bill reduces,

    Eskom achieves its business objectives

  • 12 12

    Residential heat pump rebate programme

    What does it entail?

    The rebate programme is for retrofit purposes where there is an existing working electrical conventional geyser.

    The customer must buy the product from a registered supplier

    Supplier must perform a complete installation

    What is the target Market?

    Middle to high income

    Individual home owners, game lodges, bed and breakfast, metros buying in bulk, municipalities and corporate organisations

    What is the programme duration?

    Up to March 2013 as aligned to MYPD2

  • 13 13

    Programme, budgets and targets

    The residential heat pump rebate programme budget is R 250 mil for

    saving 54MW

    This is part of the total heat pump programme allowance of R 679 mil,

    128 MW over 3 years

    Min of 65 585 units (air to water) to be installed over 3 years

  • 14

    Agenda

    Residential heat pump rebate programme

    Technology

    Conditions of participation in programme Supplier/Customer

    Process

    Concluding Remarks

    Questions

    Item Who

    Opening and welcome Andrew Etzinger

    Evacuation procedure Venue Representative

    South Africas Electricity Supply-Demand Situation Andrew Etzinger

    Heat Pump Rebate programme Nosipho Maphumulo

    - Structure of the programme Michael Ndlovu

    - Envisaged process Fikile Segole

    Way forward and closure Nosipho Maphumulo

  • 15 15

    Residential heat pump rebate structure

    100 L 200L

    Category 1 Rebate = R 3,668

    300L

    500L 400L

    Category 2 Rebate = R 4,320

    100 L 500L Heat Pump tank Ranges

    The rebate prices to remain unchanged until 31 March 2013

  • 16 16

    Supplier requirements

    To meet all the test requirements from SABS on specifications and standards

    The performance testing of the systems will include among others the initial verification of product design, inspection and verification of compliance of installed systems to applicable standards.

    To meet with all Eskoms requirements

    Suppliers must comply with the existing Eskom ESCo registration process requirements.

    The suppliers must produce a letter of good standing from their parent company to trade and maintain the products they sell.

    The integrated system warranty should be at least 1 year, the compressor should be 5 years and the circulation pump should have a 3 year warranty.

    Agree to hand/submit invoices for rebate claims

    The supplier must meet the requirements first, then register on Eskom data base as a vendor and will be linked to Eskom for payment purposes.

  • 17 17

    Technology

    Supplier

    Letter of Authority (LOA)

    (NRCS)

    SARS receipt

    not LOA

    Safety - SABS or Test Africa

    SABS Tests/Verify

    Efficiencies

    Eskom Quality Department

    Eskom IDM Acceptance

    1St April Implementation

  • 18

    Conditions of the rebate programme Customer requirements and conditions:

    1. Customers who are eligible for a rebate are those who have existing electrical water heating elements, the programme is for retrofitting only.

    2. No rebate will be given to customers who have already installed the heat pump prior to its formal announcement.

    3. All the requirements and attachments as stipulated in the application must be completed in full in order to qualify for rebate payment. It is the customer responsibility to ensure the supplier as well as the system is accredited on the heat programme at the time of installation.

    4. The system installed must be registered and accredited as part of the Eskom heat pump programme.

    5. Customer will have to fill the rebate forms at the point of sale with his/her details, i.e. ID number, house address, tank size, details of the unit bought, date of installation, and the installer name.

    18

  • 19

    Conditions of the rebate programme cont

    6. The system must be supplied and installed by an accredited supplier/installer of the heat pump programme.

    7. The customer is responsible for ensuring that the system has been installed in accordance with his/her requirements.

    8. Should the customer choose to use a heat pump system that does not meet the requirements of the heat pump programme, Eskom and its agents will not be held responsible in any way for the quality of the system or the installation.

    19

  • 20

    Agenda

    Residential heat pump rebate programme

    Technology

    Conditions of participation in programme Supplier/Customer

    Process

    Concluding Remarks

    Questions

    Item Who

    Opening and welcome Andrew Etzinger

    Evacuation procedure Venue representative

    South Africas Electricity Supply-Demand Situation Andrew Etzinger

    Heat Pump Rebate programme Nosipho Maphumulo

    - Structure of the programme Michael Ndlovu

    - Envisaged process Fikile Segole

    Way forward and closure Nosipho Maphumulo

  • 21

    High level process

    Register Supplier

    Rebate Claim

    Verify Installation

    Exceptions

    Process Payment

    21

    M & V

    Internal Eskom Process - Any requirements from external stakeholders will be communicated as required

  • 22

    Shape Process description

    Activity

    Start / End of Process

    Role

    Decision

    Document / Deliverable

    Input/Output

    Process mapping key

    Shape Role description

    HP Admin*

    Heat Pump Suppliers/Installer

    M&V

    Technical Audit

    Customer

    22

    * HP Admin is the entity that will administer this programme

  • 23

    Supplier registration

    Registered as Eskom

    Vendor

    HP Admin

    HP Supplier/ Installer

    23

    Intent on joining HP

    Rebate Programme

    Quality Review

    Quality Dept

    Provide Quality Review

    Questions

    Answer Quality Review

    Questions

    Quality Report

    Initiate Registration with Eskom as Vendor

    Review Successful

    Eskom Vendor Registration

    Process

    Registration Admin

    1 3

    2

    5

    4

    1.Quality Review questionnaire

    1.Vendor Registration Documents

  • 24

    Rebate claim

    Purchase HP System

    Install HP System

    Sign Installation & Declaration

    Form

    Submit all documentation to

    Eskom

    Verify Claim

    Complete missing

    information

    Not verified Verified

    7

    5

    4

    3

    2

    6

    1.Claim Form 2.Customer

    Pack

    1. Claim Form (signed) 2. Copy Invoice 3. Bulk Claim Form

    Registered as Eskom

    Vendor

    (Batch Submission)

    Advertise HP Systems

    1

    HP System Installed

    HP Admin

    HP Supplier/ Installer

    Customer

    24

    Claim docs verified

  • 25

    Payment process

    Claim docs verified

    Log receipt of claim

    Receive notification of claim status

    Finance

    Submit to SAP for payment

    Make Payment

    Claim Not Successful

    Claim Successful

    Complete Outstanding Information

    1

    4

    3

    5

    2

    1. Copy Installation & Declaration Form (signed)

    2. Copy Invoice 3. Proof of Address 4. Electricity Bill / Box # 5. Customer Details 6. Registered installer 7. Accredited HP system 8. Rebate payment date

    HP Admin

    Payment Received

    6

    HP Supplier/ Installer

    25

    Successful Claim

    Un-Successful Claim

  • 26

    Agenda

    Residential heat pump rebate programme

    Technology

    Conditions of participation in programme Supplier/Customer

    Process

    Concluding Remarks

    Questions

    Item Who

    Opening and welcome Andrew Etzinger

    Evacuation procedure Venue representative

    South Africas Electricity Supply-Demand Situation Andrew Etzinger

    Heat Pump Rebate Programme Nosipho Maphumulo

    - Structure of the programme Michael Ndlovu

    - Envisaged process Fikile Segole

    Way forward and closure Nosipho Maphumulo

  • 27

    Way forward

    Item Opening and Welcome

    Evacuation Procedure

    South Africas Electricity Supply-Demand Situation

    Heat Pump Rebate Scheme

    Application and registration of suppliers as ESCOs

    Registration of ESCOs as ESKOM vendors Submission of required info to Eskom IDM to register on the rebate scheme

    Submission of all systems for SABS approval, when SABS is ready

    Submission of claims according to Eskom Heat Pump rebate requirements

  • Thank you

    Questions