healthier horizons the patient information needs examples from around the uk dr amir hannan...
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Healthier Horizons
The Patient Information NeedsExamples from around the UK
Dr Amir Hannan
Full-time General PracitionerPrimary Care IT clinical lead,
NHS North-West
Member of the HICAT
Better Care Better Health Better Life
What are we aiming for?Right patient
Right clinician
Right provider
Right time
Right price
Right data
Right information
Right I.T.
Right manager
Right service
Right partners
Right experience
Right outcome
X
Sweet spot
Better Care Better Health Better Life
Priorities for the NHS
Long term conditions
Urgent Care
(End of Life care)
(Dementia, Chronic Kidney Disease, Hepatitis C…)
(Self care)
Better Care Better Health Better Life
Information silosProfessional silosOrganisational intranetInternal emailsClosed educational meetingsBoard papersInternal reportsCare pathways eg Map of MedicineCare plansSummary Care Record / EMIS Web
Darkness SilosNo accessNo informationNo awarenessNo partnership workingNo tools to support patient choice
Patient / Public silosNHS ChoicesInformation Centre websiteNHS DirectHealthSpaceHealthVaultPatient opinionPatients Like MeI want great care
Interactive silosPatient Access to GP recordsRenal Patient ViewAdvanced HealthSpacePROMS 2.0Patients Know BestInstant Medical History
Patient / Public interaction
Pro
fess
iona
l int
erac
tion
Better Care Better Health Better Life
Informed Healthcare
www.htmc.co.uk