healthcare design potential for estonia @ disainiöö 2013
DESCRIPTION
Disainiöö ja European House of Design Management projekt korraldasid rahvusvahelise seminari, kus tutvustati edukaid näiteid ja arutleti probleemide üle disainijuhtimise rakendamisel tervishoiuteenuste parandamiseks.TRANSCRIPT
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Ain Aaviksoo, MD MPHHealthIN / Healthcare Design Alliance
Tallinn, September 26, 2013Design Night Festival
Examples and opportunities of user-centered health care services in Estonia
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What are we proud of about healthcare in Estonia?
+Efficiency of health expenditure
+eHealth with a tremendous potential
+Good access to primary care treatment
76%…get a visit to their family doctor within 3 days
(Health Insurance Fund 2012)
+Abundance of technology
itk.ee
regionaalhaigla.ee / healthclinic.eu
epl.ee
+Export of health professionals
+Export of health professionals
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Export of health professionals
What are we proud of about healthcare in Estonia?
Efficiency of health expenditure
Good access to primary care treatment
eHealth with a tremendous potential
Abundance of technology
Which of these actually helps a person with a health need?
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Zubin Damania @ TEDMED2013
It’s about providing care FOR the people, but not TO the people
+What might be my top list of achievements to be proud of about health care in Estonia?
+Good access to primary CARE
Proactive care planning for long-term conditions
Reminders for preventive visits / investigations
Same day walk-in appointment for emergency
+E-services that make life EASIER and more ENJOYABLE
Digital referral SERVICE, which saves time and improves access to hospital specialist care
Digital prescription SERVICE, which saves time and improves safety/quality
ohtuleht.ee
pixel.ee
+Increasingly CLIENT-oriented service
‘Is anybody working here at all?
There are no people waiting in the
corridor!?’
Meanwhile in the doctor’s cabinet …
+What might be the dream for the future to be even more proud of ?
+Personal and caring HEALTH PARTNERSHIP
Personalized HEALTH care by integrating GENOMICS, SERVICING and services around INDIVIDUAL needs+preferences
labtowellness.com
Marsh & McLeod 2006 AFP/Scanpix www.EPL.ee kaudu
+NON-HIERARCHICALinnovation-led health SYSTEM
24/7 advice line
Diagnostic consultant
X-border telemedicine
Family Doctor
Cloud-based health app
Dietary counselor
Your ‘favourite’ health
professional
Clinical drug trial
Hospital consultant
+PREVENTION-LED service orientation
Secondary prevention and care management for
elderly
Primary prevention for young and working-age
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LET’S BRING BACK THE CARING PART! [email protected]
‘ainaaviksoo’
www.healthin.ee
Healthcare Design Alliance