health insurance to the base of the pyramid
TRANSCRIPT
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HEALTH INSURANCE
TO THE BASE OF THEPYRAMID
Rural Marketing
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Health Insurance in India
6% of GDP is spent on health
Govt. share 2% and rest 4% by individuals
During 1980s general health insurance schemeswere launched, mainly service rich and uppermiddle class population
In 1999 insurance sector expanded to privatesectors so as to reduce cost of health cover andincreasing service quality
Regulatory body: IRDA 14 private players, 5 public sector undertaking
and 3 specialized companies
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Market
Indian health industry revenue INR 51,250m in
2008
Growth rate 37% between 2002-08
5% of population was covered under
insurance schemes
Majority of rural population and informal sector
were not covered
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Anand and Kheda
Vidyanagar- Student population- 40,000
Institutions- NDDB, AMUL, IRMA, AAU, SP
University
Vithal Udyognagar- ELECON, Several Mid
size engineering firms
Nadiad industries unorganised workers
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Health Facilities at Anand and
Kheda
Several trust Hospitals - Emery, Jakariya,Santram, MahaGujarat specialized services -
mostly it caters to the need of respective
communities Private Hospitals- provide specialized
services - affordability issue - affluent
members of society
Government Hospitals Subcentres, PHC,CHC shortage of specialists health
services substandard
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Shree Krishna Hospital
One of the largest and best equipped hospital
in Gujarat
Started in 1981 with 136 beds
New hospital with 550 beds constructed in
1990
Modern Health care facilities: ICU, trauma care
center, CT scan and host of other facilities
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Krupa Health Insurance
Scheme
Created in 2003
Aimed at providing modern health facilities and
BoP population
It was with the intention to use the
infrastructure better
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Continued
Annual or Lifetime membership
Insurance coverage varies from Rs 5000 to Rs100000
Premium varied depending on coverage andage of subscriber
Out patient services: free registration anddiscount on diagnostic & pharmacy services
In-patient services
Discount for students and others
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Total Members
2004-05 2005-06 2006-07 2007-08 2008-09
11611
14944
20121
32299
42994
Total members
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Profile of members
62%
30%
8%
KAS member profile
Villagers Students Employees
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93%
6% 1%
Members
Sum insured Rs 5000 Sum insured Rs 10000 Others
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Distribution of KAS members
K membership 10.24
Population% 0.33
41286 people/PHC
40 to 60 km
K membership 6.79
Population% 0.42
38462 people/PHC
20to 40 km
K membership 82%
Population% 1.93
47336 people/PHC
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KAS members
Out-patients 13 % KAS members
In-patients 14 % KAS members
Majority of out patients- came from radius of
15 km
Travel and other incidental expenses (patients
and attendants) low enrollment from distant
places
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Product Characteristics
Unsought Product
Target Customer: BOP population
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4 As of Marketing
Appropriateness
Accessibility
Affordability
Awareness
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Issues
Long term viability of scheme
Mainly dependent on donors contributions
Increase in administrative expenses over the
years
How to the make the scheme self sustainable
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Particulars 2006-07 2007-08 2008-09
Receipts
Subscription fees 2224749 3416710 4528681
Grants from donors 30100 101000 279118
Others 34791 28392 19000
Total receipts 2289640 3546102 4826799
Payments
Claims expenses 2296797 3507840 4977769
Promotional expenses 55600 58900 66000
Administrative & otherexpenses
234400 291907 475739
Total payments 2586797 3858647 5519508
Deficit in INR -297157 -312545 -692709
Deficit in % -11.49% -8.10% -12.55%
Per member subscription fee
110.57 105.78 105.33
Per member claims fee 114.15 108.61 115.78
Per member claim fees if donor
share is borne by members
115.65 111.73 122.27
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Particulars Age Group
3-18 19-45 46-60 61-70 71-75 Total
No. of persons withSuminsured Rs 5000 14044 19590 4492 1624 281 40031
Premium per Annum per
person in Rs80 90 135 250 350
3997390
Weighted Average premium per member: Rs 99.85 for sum insured Rs 5000
No of persons with Sum
insured Rs 10000393 1348 466 122 13 2342
Premium per Annum per
person in Rs155.00 178 265 490 96 485377
Weighted Average premium per member: Rs 207.24 for sum insured Rs 10000
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Way ahead
Increase in subscription fees for members with
sum insured up to Rs 5000
Increase in subscription of members with sum
insured Rs 10000 with in age group of 19-45years
Increasing subscription from industry and
institution employees Differential rates of premium for different
income categories
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Continued
Discounts can be offered to members from
distant areas
Discontinuation schemes like life time
membership and food grain subscription
Promotional expenses on advertising can be
cut down and more focus should on direct
selling