health insurance to the base of the pyramid

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  • 7/29/2019 HEALTH INSURANCE TO THE BASE OF THE PYRAMID

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    HEALTH INSURANCE

    TO THE BASE OF THEPYRAMID

    Rural Marketing

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    Health Insurance in India

    6% of GDP is spent on health

    Govt. share 2% and rest 4% by individuals

    During 1980s general health insurance schemeswere launched, mainly service rich and uppermiddle class population

    In 1999 insurance sector expanded to privatesectors so as to reduce cost of health cover andincreasing service quality

    Regulatory body: IRDA 14 private players, 5 public sector undertaking

    and 3 specialized companies

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    Market

    Indian health industry revenue INR 51,250m in

    2008

    Growth rate 37% between 2002-08

    5% of population was covered under

    insurance schemes

    Majority of rural population and informal sector

    were not covered

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    Anand and Kheda

    Vidyanagar- Student population- 40,000

    Institutions- NDDB, AMUL, IRMA, AAU, SP

    University

    Vithal Udyognagar- ELECON, Several Mid

    size engineering firms

    Nadiad industries unorganised workers

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    Health Facilities at Anand and

    Kheda

    Several trust Hospitals - Emery, Jakariya,Santram, MahaGujarat specialized services -

    mostly it caters to the need of respective

    communities Private Hospitals- provide specialized

    services - affordability issue - affluent

    members of society

    Government Hospitals Subcentres, PHC,CHC shortage of specialists health

    services substandard

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    Shree Krishna Hospital

    One of the largest and best equipped hospital

    in Gujarat

    Started in 1981 with 136 beds

    New hospital with 550 beds constructed in

    1990

    Modern Health care facilities: ICU, trauma care

    center, CT scan and host of other facilities

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    Krupa Health Insurance

    Scheme

    Created in 2003

    Aimed at providing modern health facilities and

    BoP population

    It was with the intention to use the

    infrastructure better

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    Continued

    Annual or Lifetime membership

    Insurance coverage varies from Rs 5000 to Rs100000

    Premium varied depending on coverage andage of subscriber

    Out patient services: free registration anddiscount on diagnostic & pharmacy services

    In-patient services

    Discount for students and others

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    Total Members

    2004-05 2005-06 2006-07 2007-08 2008-09

    11611

    14944

    20121

    32299

    42994

    Total members

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    Profile of members

    62%

    30%

    8%

    KAS member profile

    Villagers Students Employees

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    93%

    6% 1%

    Members

    Sum insured Rs 5000 Sum insured Rs 10000 Others

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    Distribution of KAS members

    K membership 10.24

    Population% 0.33

    41286 people/PHC

    40 to 60 km

    K membership 6.79

    Population% 0.42

    38462 people/PHC

    20to 40 km

    K membership 82%

    Population% 1.93

    47336 people/PHC

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    KAS members

    Out-patients 13 % KAS members

    In-patients 14 % KAS members

    Majority of out patients- came from radius of

    15 km

    Travel and other incidental expenses (patients

    and attendants) low enrollment from distant

    places

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    Product Characteristics

    Unsought Product

    Target Customer: BOP population

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    4 As of Marketing

    Appropriateness

    Accessibility

    Affordability

    Awareness

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    Issues

    Long term viability of scheme

    Mainly dependent on donors contributions

    Increase in administrative expenses over the

    years

    How to the make the scheme self sustainable

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    Particulars 2006-07 2007-08 2008-09

    Receipts

    Subscription fees 2224749 3416710 4528681

    Grants from donors 30100 101000 279118

    Others 34791 28392 19000

    Total receipts 2289640 3546102 4826799

    Payments

    Claims expenses 2296797 3507840 4977769

    Promotional expenses 55600 58900 66000

    Administrative & otherexpenses

    234400 291907 475739

    Total payments 2586797 3858647 5519508

    Deficit in INR -297157 -312545 -692709

    Deficit in % -11.49% -8.10% -12.55%

    Per member subscription fee

    110.57 105.78 105.33

    Per member claims fee 114.15 108.61 115.78

    Per member claim fees if donor

    share is borne by members

    115.65 111.73 122.27

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    Particulars Age Group

    3-18 19-45 46-60 61-70 71-75 Total

    No. of persons withSuminsured Rs 5000 14044 19590 4492 1624 281 40031

    Premium per Annum per

    person in Rs80 90 135 250 350

    3997390

    Weighted Average premium per member: Rs 99.85 for sum insured Rs 5000

    No of persons with Sum

    insured Rs 10000393 1348 466 122 13 2342

    Premium per Annum per

    person in Rs155.00 178 265 490 96 485377

    Weighted Average premium per member: Rs 207.24 for sum insured Rs 10000

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    Way ahead

    Increase in subscription fees for members with

    sum insured up to Rs 5000

    Increase in subscription of members with sum

    insured Rs 10000 with in age group of 19-45years

    Increasing subscription from industry and

    institution employees Differential rates of premium for different

    income categories

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    Continued

    Discounts can be offered to members from

    distant areas

    Discontinuation schemes like life time

    membership and food grain subscription

    Promotional expenses on advertising can be

    cut down and more focus should on direct

    selling