health information systems - the impact of disruptive technologies presented by: reg magennis,...
TRANSCRIPT
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- HEALTH INFORMATION SYSTEMS - THE IMPACT OF DISRUPTIVE TECHNOLOGIES Presented by: Reg Magennis, Hubert Wentzel EOH
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- "That it will ever come into general use, notwithstanding its value, is extremely doubtful because its beneficial application requires much time and gives a good bit of trouble. The Times, London, 1834 Disruptors...
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- Medical scheme product life cycle Time Declining beneficiaries Escalating costs Inefficiency Waste Innovation SuccessSuccess
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- Healthcare is moving from its perpetual IT laggard status to becoming one of the most vibrant, dynamic and complex IT sectors Gartner: Hype Cycle for Healthcare Provider Applications, Analytics and Systems, 20 July 2015
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- Source: Frost & Sullivan
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- Framework: for discussing the impact of disruptive technologies on the medical scheme sector Patients/ beneficiaries Distribution channel Partners Professional Practitioners & Service Providers Payers Disruptive Technology Innovative service models
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- Healthcare Provider IT is increasingly recognized as crucial to operational efficiency, effectiveness and competitive differentiation. It is also an essential ingredient of industry transformation. Gartner: Business Drivers of Technology Decisions for Healthcare Providers, January 2015
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- The space between doctor and patient is filling with technologies that will improve preventive, diagnostic, therapeutic, follow up and outcome medical care.
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- Digital technologies predicted to disrupt healthcare Source: The 7 Biggest Innovations in Health Care Technology by Brian HonigmanThe 7 Biggest Innovations in Health Care Technology Brian Honigman Wearable Tech- like Google Glass 3D Printed Biological Materials Hybrid Operating Rooms Digestible Sensors Nanobots in Blood Fingertip Surgery 3D Printed Biologicals
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- Examples of adopted innovative Provider technologies Enlightened/ Productive Remote ICU E Visits (pre-existing relationships) Patient portals (with EHR) Interactive patient care systems Advanced clinical research information systems Source: Gartner 2015
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- Framework: for discussing the impact of disruptive technologies on the medical scheme sector Patients/ beneficiaries Distribution channel Partners Professional Practitioners & Service Providers Payers Disruptive Technology Innovative service models
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- To remain competitive and efficient in a changing digital world: Payers need to transform their foundation IT architecture. By (for example): Replace legacy administration platforms; Increase digitization of inbound & outbound communication; Business process automation; Process and product standardisation Source: 15 June 2015 Saraswati Pramudi, Wipro BAS Architecture Practice
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- Innovation/ disruption in payment processing:
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- Examples of innovative adopted PAYER technologies Enlightened/ Productive Enterprise Patient Financial Systems (linked to EHR) Integrated Clinical/Business Enterprise Data Warehouse Patient/ beneficiary portals Home health monitoring Source: Gartner 2015
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- Social media platforms: Data can be used for sentiment analysis, cross selling, up selling, fraud detection and more. Mobile apps: Consumers are increasingly demanding mobile apps on various devices to enable an always on relationship with health insurers. Telematics & wearable technology: e.g. to gather real-time information on driving behaviours, health metrics for use in underwriting, risk assessment, premium calculation: Requiring big data analytics to unlock value/ insights. Technologies disrupting payers & their distribution/ broker partners
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- Is the medical schemes sector innovating in the emerging landscape of digital technologies?
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- Required: services built on transformed IT architecture Embracing the changing landscape of digital and medical technologies Big Data: Smart, scientific, predictive Innovative service models: responsive to digitally enabled patients & practitioners Technology: Connected / Digital Health Success Time
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- Required: knowledge of how health services are connecting digitally The medical scheme sector is already experiencing technology enabled disruption Source: http://lifesciences.ieee.org/articles/487-a-survey-on-ambient-intelligence-in-healthcare IoT: 2015: 18,2bn 2020: 50bn
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- Real time claims payment processing Based on- Source: http://smartamerica.org/teams/closed-loop-healthcare/
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- Gartner Hype cycle for healthcare
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- Components of a full ICT capability / architectural building blocks Managed Services Big Data and Digital Data centres and Virtualisation Private/public/ hybrid cloud Security, governance and compliance Performance Management & Optimisation Mobile and end-user computing Networks and Unified Communication Source Data And Database Management Customised Application Development Enterprise Resource Planning Systems BI & Analytics IT Management and Optimisation Other Factors: Legislation POPI Federation
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- Innovative ICT roadmap Areas for attention: Technology assessment Data regulation Benefit design DSP regulation ARM standards Quality measurement Scheme reporting
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- THANK YOU